Resolving Your graphics card does not support DirectX 11 features

By Nicholas Nabakwe | January 10, 2019 |

greater than 4 minutes

When opening a video game, you might get the error message, “Your graphics card does not support DirectX features.” This error can be fixed easily, and you’ll soon be back to playing your favorite game.

Here’s how to fix “Your graphic card does not support dx11” issues. These are just some of the solutions you can try for Windows 7, 8 and 10.

Solution 1: Restart Your PC

The first step is simply restarting your PC.

Either restart your computer or shut it down and start it up again.

When it’s back on, open the video game to see if you’ll get the error message.

If the problem is more advanced, you can try the next solution.

Solution 2: Check if Your PC Meets the Minimum Requirements

As you may know, Microsoft DirectX consists of application programming interfaces (APIs) meant for multimedia like game programming and video.

For those APIs to work properly, your computer needs to have specific hardware and software features that are compatible with DirectX. Otherwise, it won’t work.

How would you know that your PC doesn’t meet the minimum requirements?

The video games you’re playing state the minimum requirements for your PC in order to get maximum performance and functionality. This applies for such games as Fortnite, PUBG and many others.

You can easily go over to the official websites of those video games and check the minimum requirements for your PC.

If your PC isn’t up to par, you have to upgrade it

Getting a computer that’s among the best gaming PCs will easily deal with this issue. Such computers have robust, advanced features that cater to multiple games.

The typical features include:

  • VR ready
  • Intel Core i5-8400 processor
  • 8GB RAM
  • AMD Radeon RX 560 graphics card
  • 1TB, 7,200-rpm hard drive

Also, note that video games may give recommended system requirements, as well as minimum system requirements.

For instance, Fortnite has the following recommended system requirements:

  • Windows 7/8/10 64-bit Operating System or Mac OSX Sierra (must support Metal API)
  • Core i5 2.8 Ghz.
  • 8 GB RAM
  • Nvidia GTX 660 or AMD Radeon HD 7870 video card

If upgrading your computer doesn’t resolve “Your graphics card does not support DirectX 11 features” errors, you can try the next solution.

Solution 3: Install the Latest Patch/ Update

No video game is ever perfect, and new problems can arise every now and again. Hence, the issue regarding your graphics card not supporting DirectX features could be related to the video game and not your computer.

Fortunately, game developers regularly release new updates/ patches to fix problems that arise with their games. So, all you have to do is go over to the game’s official website, check for any patches/ updates, download them, and install them.

Once you update your game and restart your computer, the problem should be resolved.

If you’re still experiencing the problem, you can try the fourth solution here.

Solution 4: Update Your PC’s Graphics Card Driver

Just as your computer’s hardware can be a problem, so can the software.

In this case, your graphics card may meet the minimum system requirements, but the computer may have outdated or missing drivers.


Resolve PC Issues with Driver Updater

Unstable PC performance is often caused by outdated or corrupt drivers. Auslogics Driver Updater diagnoses driver issues and lets you update old drivers all at once or one at a time to get your PC running smoother


To sort this out, you have to scan and update the graphics card drivers to the latest version compatible with your specific hardware.

If you cannot resolve the
problem yourself, you can
ask our certified PC technicians for immediate assistance in the chat right on this page.

While at it, you may as well update all the drivers for your computer. This will ensure that you don’t experience other issues and that none of the existing drivers is affecting your graphics card.

Instead of searching through the thousands of driver versions for multiple graphics card models, you can conveniently scan your PC and download all the drivers in one click. That’s possible with Auslogics Driver Updater.

Auslogics Driver Updater automatically recognizes the specific components in your PC, so you don’t have to figure out what type of hardware you have. The software then searches for and finds only the officially compatible drivers for your specific PC components.

After installing the drivers, restart your computer and the error message should be gone.

If the error message wasn’t due to your graphics card drivers, the next solution will help.

Solution 5: Update DirectX

Maybe you don’t have the latest version of Microsoft DirectX on your computer.

You should check what DirectX version you have. Follow this process:

  1. Press both the Windows logo and R keys.
  2. Then Run box opens up.
  3. In the space provided, type dxdiag. Then click OK.
  4. In the window that appears, you’ll see the DirectX version under the tab labeled “System.”

DirectX 11.3 and 12 are the latest versions you can get. If you don’t have the latest version for your specific computer, you can download it from the Microsoft website. In fact, you can simply update your Windows operating system it will automatically update DirectX too.

Note that earlier versions of the Windows operating system may not support the latest version of DirectX. This means you’ll have to first upgrade your operating system. That may also require upgrading your hardware components or even your entire PC.

Solution 6: Apply a Game-Specific Solution

In certain instances, the problem arises due to specific issues unique to a particular video game. In this case, you have to identify what the problem is regarding your game so you can fix it. You may have to inquire from other gamers in your community to find out if the issue has a unique solution for your video game.

For instance, Rainbow Six Siege has a specific solution when such a problem occurs.

The process in dealing with this issue is as follows:

  1. Follow the file path C:\Users\ComputerUsername\Documents\My Games\RainbowSix– Siege.
  2. In the game file you have located, open the file GameSettings.ini.
  3. Locate the section called [HARDWARE_INFO]. Delete it. Then save the file.

For the Rainbow Six Siege game, this issue occurs because your computer system takes the information of your default discrete video card. Clearing the Gamesettings.ini file lets your system catch the right graphics card. This typically happens with laptops.

And that’s how to get rid of “Your graphics card does not support DirectX 11 features” error messages.

Have you tried any of the solutions and it didn’t work? Or what other solution have you tried that worked better? Share in the comments to help anyone who may be struggling with this problem.

Fed up with your slow PC? Tired of waiting for Windows to start up? Take a look at the most common reasons behind poor performance and the best ways to deal with them here.
Your first order from Auslogics

Want 20% off right now? Subscribe to our newsletter and save!

You will immediately get a 20% discount coupon via email, and we will send you the Auslogics newsletter to notify of great discounts, new releases, helpful PC tips and giveaways.

Please enter a correct email address
Almost done! Please check your mailbox and confirm your address.

IMPORTANT: Auslogics values your privacy and will not disclose your information to any third parties. Every email includes an unsubscribe link, so you may unsubscribe any time. All personal data you provide to us is handled in accordance with applicable laws, including the European GDPR. Please see our Privacy Policy for more details.

Share it:
Do you like this post?
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)


Call us toll-free

US & Canada 1-888-257-4137

UK 1-800-041-8199

Australia 1-800-370-543

Chat with us online

Prefer us to call you back? Give us your phone number via chat

Fix your PC in THREE easy steps

Step 1

Call us or chat with us. Our agents are online around the clock

Step 2

We will remotely access your device, provide you with free diagnostics, and discuss repair options

Step 3

Sit back and watch. Most problems will be fixed immediately within less than an hour

Watch how it works or learn more about our service here