How to fix Error 0x80246007 when downloading Windows 10 builds?

By Eunice Samson | June 6, 2018 |

greater than 5 minutes

The great thing about being a member of the Microsoft Insider Program is the freedom to access new features even before they hit the market. Lucky members of this program are now enjoying Windows 10 build 14383 while the general public only gets a glimpse of it in online reviews and blog posts. However, not all of the Insiders have been able to successfully download and install it. While trying to download the new Windows build, many of them encountered the 0x80246007 error code.

What is error code 0x80246007?

Before we learn how to fix Windows update error code 0x80246007, it is best to get a better understanding of what the problem is and why it shows up. Many of the Insider members reported that they had been scanning for new Windows updates when error 0x80246007 occurred. On the other hand, there is also a good percentage of users who mentioned that the same issue happened when they had been trying to install Windows 10.

As of this writing, Microsoft has not yet released an official statement regarding what caused the issue. However, it is possible that the error 0x80246007 is a result of any of the following:

  • The Windows Update database has been corrupted.
  • A Windows process is disrupting the Windows Update component.

Thankfully, there are a number of methods you can try to rectify this problem. If you want to learn how to fix Windows update error code 80246007, make sure you explore this blog post.

Method 1: Checking your anti-virus program

If the error 0x80246007 shows up while you’re downloading the latest Windows 10 build, it is possible that your anti-virus has something to do with it. It is true that anti-virus programs are necessary these days. However, some of them are not absolutely compatible with certain updates from Windows 10. Consequently, many other problems start to appear.

A lot of Insider members reported that the error was caused by McAfee. What they did was to disable this third-party anti-virus’ firewall and they were able to fix the problem. If you’re using a different security program, you can try to disable its firewall, then check if that gets rid of the issue. If that doesn’t solve the problem, then it is advisable to completely disable your anti-virus tool. If the error persists, you might need to uninstall your anti-virus.

Once you’ve fixed the error 0x80246007, you might want to consider other anti-virus options. You have several good choices, but we highly recommend Auslogics Anti-Malware. The great thing about this reliable tool is that it detects malicious items you’d never suspect existed. Aside from that, it is designed to be compatible with Windows 10, and it will not conflict with your main anti-virus. So, you can still secure your PC while enjoying a preview of the latest Windows 10 builds.

It is important to keep malware out.

Method 2: Letting BITS service to run automatically

  1. Open the Run dialog box by pressing Windows Key+R on your keyboard.
  2. Type “services.msc” (no quotes), then hit Enter.
  3. Look for Background Intelligent Transfer Service (BITS), then right-click it.
  4. Select Properties.
  5. Go to the General tab and choose Automatic (Delayed Start) from the drop-down list beside Start-up Type.
  6. Click the Start button, then click Apply to save the changes.

Method 3: Creating a Repair.bat file

  1. Open Notepad and paste any of the command groups below:

net stop wuauserv

cd %systemroot%\SoftwareDistribution

ren Download Download.old

net start wuauserv

net stop bits

net start bits

or

net stop wuauserv

cd %systemroot%\SoftwareDistribution

ren Download Download.old

net start wuauserv

net stop bits

net start bits

net stop cryptsvc

cd %systemroot%\system32

ren catroot2 catroot2old

net start cryptsvc

  1. Go to File, then click Save As.
  2. Type “Repair.bat” (no quotes) as the file name. Don’t forget to click the Save As Type drop-down list and choose All Files. Save the file on your desktop.
  3. Go to your desktop and right-click the Repair.bat file you’ve just made.
  4. Choose Run as Administrator.
  5. Try installing the Windows 10 build. Once you’ve successfully installed it, remember to delete the Repair.bat file.
  6. If you cannot resolve the
    problem yourself, you can
    ask our certified PC technicians for immediate assistance in the chat right on this page.

Method 4: Checking Windows Defender Firewall service

If you’re having trouble installing Windows 10 builds because of the error 0x80246007, you might want to check if your Windows Defender Firewall service is running. It is worth noting that Windows Update requires this service. So, if it is disabled, the error 0x80246007 and many other issues might show up. You can check if the Windows Defender Firewall service is running by following these instructions:

  1. Click the Search icon on the taskbar.
  2. Type “services” (no quotes), then hit Enter.
  3. You will be able to see the list of available services. Look for Windows Defender Firewall.
  4. Look at the status of the Windows Defender Firewall service. If you see that it is not running, right-click it, then select Start from the choices.
  5. Once you’ve started Windows Defender Firewall, check if you’ve gotten rid of the error 0x80246007.

Method 5: Changing the settings on User Account Control

According to some Insider Program members, they were able to fix the problem by changing their user control settings. Through User Account Control, a person can take advantage of administrative privileges and block other users and applications from running certain tasks.

While many Windows users find this feature handy, some Insider members have reported that it can also cause the error 0x80246007. So, one of the workarounds for the problem is disabling User Account Control. You can do that by following these steps:

  1. On your keyboard, press Windows Key+S.
  2. Type “user account control” (no quotes), then hit Enter.
  3. Once the window is open, you will see a slider. Move it all the way down to Never Notify.Set User Account Control to Never Notify
  4. Save the changes by clicking OK.

Method 6: Using the troubleshooter for Windows Update

You can also try removing the error 0x80246007 by running the troubleshooter. One of the great things about Windows 10 is it comes with various troubleshooters that can automatically fix common problems on your PC. That said, follow the instructions below:

  1. Go to your taskbar and click the Search icon.
  2. Type “troubleshoot” (no quotes), then hit Enter.
  3. Click Windows Update on the right pane.
  4. Click Run the Troubleshooter.
  5. Follow the on-screen instructions to start fixing the error 0x80246007.

Troubleshoot your Windows Update.

Method 7: Performing a clean boot

It is also possible for third-party applications to interfere with your system, causing various issues to appear, including the error 0x80246007. In this case, you have to identify and remove the particular program associated with the issue. You can choose from a range of methods, but the ideal one is to perform a clean boot. This is relatively easy to do. You just have to follow the steps below:

  1. Open the Run dialog by clicking Windows Key+R on your keyboard.
  2. Type “msconfig” (no quotes), then hit Enter.
  3. Go to the Services tab.
  4. At the bottom of the window, you will see Hide All Microsoft Services. Make sure it is selected.
  5. Click the Disable All button.
  6. Navigate to the Startup tab, then click Open Task Manager.
  7. You will now see a list of startup applications. Go to the first entry on the list and right-click it.
  8. Select Disable from the menu. Repeat this process for all applications.
  9. Exit Task Manager and go back to the System Configuration window.
  10. Save the changes by clicking Apply and OK. Restart your computer.

Check if the error 0x80246007 is gone. If it is, then it means that one of the startup applications was what caused the issue. You can now enable the services and applications by using the same steps above. On the other hand, if the error reappears, you might have to identify the particular application that is causing the problem. Make sure you disable and remove the application to permanently resolve the issue.

Have you tried any of our solutions?

Let us know the results by commenting below!

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