How to find out the causes of your BSOD on Windows 10, 8, 8.1?

By Alexandra Bagratian | June 26, 2018 |

greater than 4 minutes

‘No one is so brave
that he is not disturbed by something unexpected’

Julius Caesar

By all accounts, Blue Screen of Death errors are among the creepiest and the most disturbing issues a Windows PC user may encounter. That awful blue screen springs up out of the blue, stops your system, derails your work, and scares the hell out of you by announcing there is a problem that your PC can’t handle. And on top of that, you can’t even figure out what initially called this misfortune into being since now your Windows 10, 8, 8.1 shows a sad smiley instead of the detailed BSOD information you need to deal with the problem.

Why is there a sad smiley now instead of a proper error description?

Well, our good old Microsoft made such a change on its latest operating systems to make BSODs ‘clean’. Unfortunately, thanks to that, they have become notoriously uninformative. And although that smiley thing seems empathizing with you, it is actually of no use. As such, we believe it is vital to know how to view BSOD details on Windows 10, 8, 8.1 since it is the best way how to find out why your Windows PC crashed.

So, make sure your personal files are properly backed up and embark on the path towards the clear explanation of what is going on with your machine.

Block automatic restarts

First, let’s prevent your PC from restarting after the BSOD error shows up (otherwise, you might find it hard to troubleshoot your issue):

  1. Open your File/Windows explorer.
  2. Locate Computer/This PC. Right-click it and select Properties.
  3. Go to Advanced system settings.
  4. Proceed to the Startup and Recovery settings.
  5. Uncheck the Automatically restart option in the System failure section.Disable automatic restarts.
  6. Click OK for the changes to take effect.

Get to your BSOD details

Now choose the best option how to view BSOD details on Windows 10, 8, 8.1:

1. Get a special security update

Being aware of the discomfort you experience due to being unable to get the necessary BSOD details, Microsoft has rolled out a special update and claims that it is capable of resolving your issue. This is the security update MS15-115. Go to Microsoft’s support website, download the update designed for your version of Windows and install it on your PC. Then check if this has helped you.

2. Use Microsoft’s hotfix.

Another solution to your problem is a special hotfix released by Microsoft. Here is how you can get it:

  1. Google ‘Stop error information isn’t displayed on the blue screen in Windows’.
  2. Click on the first link. It will take you to Microsoft’s support site.
  3. You will see the ‘Hotfix download available’ at the top of the page. Click on it and follow the instructions to get the hotfix. You can also find it as HotFix 482230.

After completing the procedure, you should perform the following registry tweak:

  1. Open your Start Menu. Locate the Run box. You can also access it by pressing the Windows logo key + R shortcut.
  2. Type regedit into Run. Then select OK.
  3. When the Registry Editor opens, go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControl
  4. Select Edit and go to New. Click DWORD (32-bit) Value.
  5. In the Name field, input DisplayParameters. Hit Enter to proceed.
  6. Right-click on DisplayParameters. Select Modify.
  7. Type 1 into the Value data box. Click OK.
  8. Close registry editor.

Now you should reboot your PC. Then see if the trick above has worked for you.

Fix your BSOD error

Hopefully, now you can see what is behind your BSOD. The thing is, it can be caused by multiple problems, and registry issues, out-of-date drivers, and malware are chief among them. So, let’s have a quick look at what you can do if one of the above-mentioned nuisances is actually your case:

1. Fix your registry

Your registry is a fragile OS component that is capable of triggering BSOD errors. The easiest way to fix it is by using a reputable and dependable utility. For instance, you can let Auslogics Registry Cleaner have a go. It will get your registry back on track in literally no time.

If you cannot resolve the
problem yourself, you can
ask our certified PC technicians for immediate assistance in the chat right on this page.

Fix your registry issues.

Keep in mind that we strongly advise against editing your registry manually since a tiny mistake can actually kill your system. So, please be careful.

2. Update your drivers

Your drivers are a real threat to your PC’s well-being when they are antiquated, so you should keep them up do date by any means. For instance, you can update them manually by downloading the latest driver software from the Internet and installing it on your PC. That said, you can automate the process by employing Device Manager (search for this utility via Search on your PC, and it will let you update your devices’ drivers; all you need to do is locate your device in the Device Manager window, right-click it and choose to update the driver). However, the easiest way to bring your drivers to the cutting edge is to use a special tool. For example, Auslogics Driver Updater will bring your drivers to the cutting edge with just one click of yours.

You can use a special tool to update your drivers.

3. Purge your PC of malware

Malicious items are everywhere these days, so no wonder some of them have managed to sneak into your system and bring about the BSOD issue. In a situation like this, your best bet is to run a full anti-malware scan of your system.
For this purpose, you can use Windows Defender. Here are the instructions for

Windows 8/8.1:

  1. Open the Start menu. Type Windows Defender into Search.
  2. Click Update. Move on to Home and then to Scan Options.
  3. Click Full. Select Scan now.

Windows 10:

  1. Go to the Start menu. Click Settings.
  2. Select Update & Security. Proceed to Windows Defender.
  3. Click Open Windows Defender.
  4. Go to the left pane and click the shield icon.
  5. Click Advanced scan. Opt for Full scan.

Perform a full scan of your system.

You might as well use a non-Microsoft solution. Thus, Auslogics Anti-Malware is always ready to make your PC free from nefarious entities.

Auslogics Anti-Malware will remove malicious entities

Now you know how to find out why your Windows PC crashed. We hope our tips have proved helpful and your BSOD drama is no more.

If you have any questions or ideas regarding the topic of this article, your comments are highly appreciated.

Fed up with your slow PC? Tired of waiting for Windows to start up? Take a look at the most common reasons behind poor performance and the best ways to deal with them here.
20
off
Your first order from Auslogics

Want 20% off right now? Subscribe to our newsletter and save!

You will immediately get a 20% discount coupon via email, and we will send you the Auslogics newsletter to notify of great discounts, new releases, helpful PC tips and giveaways.

Please enter a correct email address
Almost done! Please check your mailbox and confirm your address.

IMPORTANT: Auslogics values your privacy and will not disclose your information to any third parties. Every email includes an unsubscribe link, so you may unsubscribe any time. All personal data you provide to us is handled in accordance with applicable laws, including the European GDPR. Please see our Privacy Policy for more details.

Share it:
Do you like this post?
1 Star2 Stars3 Stars4 Stars5 Stars (7 votes, average: 5.00 out of 5)
Loading...

GET LIVE HELP WITH PC ISSUES

Call us toll-free

US & Canada 1-888-257-4137

UK 1-800-041-8199

Australia 1-800-370-543

Chat with us online

Prefer us to call you back? Give us your phone number via chat

Fix your PC in THREE easy steps

Step 1

Call us or chat with us. Our agents are online around the clock

Step 2

We will remotely access your device, provide you with free diagnostics, and discuss repair options

Step 3

Sit back and watch. Most problems will be fixed immediately within less than an hour

Watch how it works or learn more about our service here