What if keyboard is not working after Windows 10 rollback?

By Eunice Samson | November 7, 2018 |

greater than 6 minutes

When you move into a new home, it will take several nights before you can have a peaceful and comfortable sleep. You also probably hate the dreaded break-in period you have to endure when you wear a new pair of shoes. Needless to say, it can be difficult to adjust to new things and changes.

So, when Microsoft initially released Windows 10, not many users were interested to try the upgrade. As such, the tech giant offered the new operating system for free to all Windows 8 and Windows 7 users. Consequently, many joined the bandwagon and upgraded to Windows 10. However, a significant percentage of those users were disappointed with the OS and opted to roll back to the older version.

It is true that Windows is a powerful and efficient operating system. However, we all know that it is far from perfect. It is riddled with issues, no matter what version you use. So, if you are planning to go back to Windows 8 or Windows 7, you will likely encounter various problems. It goes without saying that you need to know how to resolve these issues.

What if the keyboard is not working after a Windows 10 rollback? Well, worry no more because we’ve got the solutions you need. In this post, we are going to show you how to resolve the keyboard stopped working after a Windows 10 rollback. Make sure you work your way down our list until you find the solution that works best for you.

Common Issues Related to Keyboard Not Working After a Windows 10 Rollback

Trying to get rid of the problem is just the first step to resolving it. You must find ways to prevent it from happening again. One of the best ways to do this is understanding the cause of the issue. Here are some of the common situations related to the problem:

  • Keyboard and mouse do not work after Windows 10 rollback – Some users complained that their keyboard and mouse had stopped working after rolling back to a previous version of the operating system. To fix this issue, it is advisable to run the Hardware and Devices troubleshooter.
  • Keyboard’s not typing letters – After an OS rollback, users reported that they couldn’t type letters on their keyboards. Don’t worry because we’re going to teach you how to fix the Windows 10 keyboard not typing letters issue. In most cases, entering Safe Mode resolves the problem.
  • Keyboard malfunctions on laptop and desktop – In most cases, laptop and desktop keyboards malfunction because of outdated drivers. Updating or reinstalling them can resolve the issue.

Method 1: Booting into Safe Mode

One of the easiest ways to fix the issue is booting into Safe Mode. Doing so allows you to start your system with only the default drivers and applications running. You can access Safe Mode by following the instructions below:

  1. Press Windows Key+I on your keyboard. This should launch the Settings app.
  2. On the Settings app, select Update & Security.
  3. Go to the left-pane menu, then choose Recovery.
  4. Now, go to the right pane and click the Restart button.
  5. Follow this path:

Troubleshoot ->Advanced Options ->Startup Settings ->Restart

  1. Once your computer restarts, you will see a list of options. Select your preferred version of Safe Mode.

If your keyboard is not malfunctioning in Safe Mode, then try booting your system normally. Check if the issue is gone.

Method 2: Reinstalling your Keyboard Driver

If you want to learn how to resolve the keyboard stopped working after a Windows 10 rollback, you must know how to reinstall a driver. Here are the steps:

  1. Go to your taskbar and right-click the Windows icon.
  2. Select Device Manager from the list.
  3. Look for the Keyboards section, then expand its contents.
  4. Search for your keyboard among the items.
  5. Right-click your keyboard, then select Uninstall.
  6. Once you see the confirmation window, click OK.

Once you’ve removed the keyboard driver, restart your PC. Once you boot into your computer again, your system will automatically install the default keyboard driver, allowing you to use the device without any problem.

Method 3: Fixing the Driver Folder

Some users reported that they had been able to resolve the issue by copying the driver folder from a functioning computer. So, it will not hurt if you try the same solution. However, remember that you need to find a working PC with the same system version as yours. For instance, if you have a 64-bit version of Windows 8, you need to copy the driver folders from another 64-bit Windows 8 computer.


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Warning: Before you proceed, you need to create a backup of your original drivers and DriverStore folders. This solution can cause system instability if done wrong. So, it is best to have a backup in case some issues come up. Once you’ve done that, you can proceed to the steps below:

  1. On the other PC, navigate to this path:


  1. Look for the drivers and DriverStore folders along with the Blue DRVSTORE file. If you are having trouble finding the file, you can simply copy the two folders.
  2. Save them on a USB flash drive.
  3. Plug the USB flash drive to your PC.
  4. Paste the folders to the C:\Windows\System32 folder. Remember to overwrite the existing folders on your computer.

Method 4: Updating your Keyboard Driver

It is possible that you are having keyboard troubles because of your drivers. Your keyboard will malfunction when your drivers are outdated or corrupted. So, we recommend updating them. There are different ways to do this. For one, you can update your drivers through Device Manager. Here’s how you can do that:

  1. On your keyboard, press Windows Key+S.
  2. Now, type “device manager” (no quotes), then press Enter.
  3. Look for your keyboard, then right-click it. A new window will pop up. Choose the ‘Browse my computer for driver software’ option.
  4. Select ‘Let me pick from a list of available drivers on my computer’.
  5. Now, choose the driver you want to use.

It is possible for your system to miss the best driver version for your keyboard. So, if you want a more reliable way to update your drivers, we recommend using Auslogics Driver Updater. When you install this software program and activate it, it automatically recognizes your system. All you need to do is click a button and this tool will find the latest driver versions recommended by the manufacturer.

Method 5: Using the Hardware and Devices Troubleshooter

Perhaps, there is a minor glitch in your system which causes the keyboard to malfunction. One of the easiest ways to deal with this problem is to run the Hardware and Devices troubleshooter. Here are the steps:

  1. Press Windows Key+S on your keyboard.
  2. Type “Settings” (no quotes), then hit Enter.
  3. Go to the left pane, then choose Troubleshoot from the menu.
  4. Now, go to the right pane and select Hardware and Devices.
  5. Click the Run the Troubleshooter button.
  6. Complete the troubleshooting process by following the on-screen instructions.

Once the process is finished, check if the issue persists.

Method 6: Modifying your Registry

One of the reasons why your keyboard is malfunctioning after the Windows 10 rollback might be your registry. There might be some problem with it that you need to fix manually. However, before you proceed, you should know that the registry is a sensitive database. Even the smallest mistake can prevent you from booting your system. So, before you follow the steps below, make sure you create a backup of your registry.

  1. Press Windows Key+R to open the Run dialog box.
  2. Type “regedit” (no quotes), then hit Enter.
  3. Once you the Registry Editor is up, go to these locations:



  1. Look for the UpperFilters value for both of these keys, then change its name to “kbdclass” (no quotes). If you see other values inside UpperFilters, delete them and leave only kbdclass. If you do not see the UpperFilters value, go to the right pane and right-click the empty space. Select New ->Multi-String Value. Choose UpperFilters as its name, then change it accordingly.
  2. Restart your computer, then check if the issue has been resolved.

Would you consider using Windows 10 again?

Join the discussion below!

Fed up with your slow PC? Tired of waiting for Windows to start up? Take a look at the most common reasons behind poor performance and the best ways to deal with them here.
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