When Windows 10 was initially released, it was offered for free to those who wished to upgrade from the 8.1 and 7 versions. 

Of course, many were eager to experience the new operating system for free. After all, a fresh install of Windows 10 could cost them hundreds of dollars.

However, many users discovered that the upgrade was not as they had expected. Users were supposed to go through this new operating system with ease and simply watch it work. 

However, there were still issues that Microsoft did not anticipate, including the Bluetooth not finding headphones and other devices.

The same is, to some extent, true of the recent Windows 11 operating system. Several users who upgraded from earlier versions have had to contend with some bugs, including Bluetooth issues


Also Read: How to download and install Windows 11


As the new OS matures, such snags are becoming fewer and fewer. However, errors like Bluetooth not working continue to disrupt users. 

The recent upgrades from Microsoft have helped but the OS is still far from perfect. For several users, the issue has necessitated going back to Windows 10

Others have tried multiple avenues to find a solution and just ended up using external Bluetooth devices. Which is to say that even on the brand-new Windows 10, people still ask, “Why is my bluetooth not working?

If your bluetooth isn’t working, don’t panic just yet because there are still some solutions you can try that do not involve reinstalling Windows entirely. 

This article will walk you through fixes that you can apply to get rid of the “Windows bluetooth not working” issue.


Related: [FIXED] Bluetooth Connected But No Sound in Windows 10/11


How to fix the “Bluetooth Device not connecting” Issue?

Many people use Bluetooth technology on a daily basis. As for those users, they cannot go through their daily tasks without using peripherals connected by Bluetooth. However, what if Bluetooth does not discover devices?

In some cases, the instructions for Windows 10 will differ with the instructions for Windows 11. In those situations, we will first provide the steps for Windows 10 and then explain how to do the same thing on Windows 11.

Before we discuss how to fix the Bluetooth not finding devices or Bluetooth not working on PC issue on Windows 10 and Windows 11, it is best that we discuss scenarios related to the problem. This way, you will get a better understanding of how to deal with it.

  • Bluetooth not working on Windows 10/11 – Many users reported that they could not get Bluetooth to work on their computer. The best way to fix this is to reinstall the Bluetooth device and update its driver. We’ll show you how to reinstall the Bluetooth drivers later on.
  • Bluetooth not recognizing or detecting devices on Windows 10/11 – If you encounter this issue, you should restart Bluetooth Support Service and check if that fixes the issue.
  • Bluetooth not finding headphones or keyboard – This issue can happen with different devices. To fix it, make sure that you are pairing the device properly with your computer.
  • Bluetooth not connecting – If Bluetooth does not seem to connect, the problem has probably something to do with your Wi-Fi. In some devices, the Bluetooth and Wi-Fi are contained in a single card. This can be resolved by temporarily disabling the Wi-Fi.
  • Bluetooth does not discover devices – After an upgrade to Windows 10 or Windows 11, you will possibly encounter this issue. However, you will be able to resolve this by running the Bluetooth troubleshooter.

While we’ve recommended specific fixes for some situations, you should start with those fixes rather than focus solely on them. In some cases, you need to try more than one troubleshooting method whether you’re facing the “Bluetooth not working on laptop” or “Bluetooth can’t find devices on PC” issue.

Method 1: Remove and Add the Bluetooth Device Again

Removing the device and adding it again allows you to reinitialize the connection. This troubleshooting steps works in most cases.

Follow these steps if you’re on Windows 10:

  • On your keyboard, press Windows Key+S.
  • Type “control panel” (no quotes), then hit Enter.
  • Click Hardware and Sound.

Hardware and Sound Windows 10

  • Select Devices.
  • Look for the malfunctioning device and remove it.

Are you sure you want to remove this device

  • Now, you have to click Add to bring back the device again.

You can also click the Bluetooth icon in the taskbar (click the arrow close to the battery icon to reveal the Bluetooth icon) and select Show Bluetooth Devices to view and remove devices connected via Bluetooth.

On Windows 11:

  • Go to your taskbar and click the arrow to expand the system tray.
  • Click the Bluetooth icon and select Show Bluetooth Devices.
  • You will find your malfunctioning device here.
  • Click the three vertical dots on the problematic device and select Remove Device.

Bluetooth and devices Windows 11

  • Wait for a few seconds and then click Add Device.
  • When the Add a Device window shows up, select Bluetooth.

Bluetooth and devices Windows 11 Add Device

  • Make sure Bluetooth is active on the device and your PC. Your device should show up here. Finish the process to pair it with your PC.

Once you’ve performed those changes, check if the issue has been resolved.

Method 2: Make the Device Discoverable

Your PC’s Bluetooth is not discoverable by default on Windows 10 and Windows 11. You have to enter the advanced Bluetooth settings to change this option. Since it allows other devices to see your computer’s name, you can always turn it back off.

Follow these steps to turn on Discovery on Windows 10:

  1. Start the Settings application and click Devices.
  2. On the Bluetooth & Other Devices page, go to the Related Settings section and click More Bluetooth Options.
  3. After the Bluetooth Settings page appears, check the box next to “Allow Bluetooth devices to find this PC.”
  4. Click the OK button.
  5. Now check if the connection issue is resolved.

Follow these steps if you use a Windows 11 PC:

  • Tap the Windows + I keyboard combo to launch the Settings app.
  • Go to the left sidebar and select Bluetooth & Devices.
  • Go to the right side of the screen and click Devices.
  • Once the Bluetooth > Devices page opens, scroll down to Related Settings and click More Bluetooth Settings.

Bluetooth and devices More Bluetooth Settings

 

 

  • Bluetooth and devices More Bluetooth Settings

Allow Bluetooth Devices to find this PC

You should should also turn the Bluetooth Devices Discovery option in Windows 11 to Advanced to allow it view more devices. Go to the Bluetooth & Devices > Devices page and select Advanced in the drop-down menu next to Blueetooth Devices Discovery.

Bluetooth and devices default

  • You can now check for the Bluetooth error.

Method 3: Reinstall your Bluetooth Device and Update Its Drivers

If your Bluetooth does not seem to discover your devices, then it is likely that the problem has something to do with your drivers. To fix this issue, we recommend reinstalling your Bluetooth drivers.


Also Read: “Bluetooth Peripheral Device Driver Not Found” [Fixed]


This fix can also work for other Bluetooth issues, such as the “Bluetooth not working on PC” problem.

The steps below will show you how to uninstall the device whether you’re running Windows 10 or Windows 11:

  • Go to your taskbar, then right-click the Windows icon.
  • From the list, select Device Manager.
  • Look for the problematic device, then right-click it.
  • Select Uninstall Device from the options.

Uninstall device via Device Manager

 

 

 

  • Once you see the confirmation dialog box, click Uninstall.

 

You are about to uninstall a device from your system

  • Click the Scan for Hardware Changes icon. Your system should install the missing drivers automatically.

Ideally, reinstalling your Bluetooth device should resolve the issue. 

However, if the problem persists, you should change the driver. So, this time, uninstall the device again and install the latest driver from the device’s manufacturer. 

We recommend using the Bluetooth device’s official manufacturer driver to prevent other potential problems from happening.  

You can go to their website, search for your Bluetooth device model, and download the driver. Make sure you find the one compatible with your operating system. Otherwise, you might cause instability issues because of installing the wrong drivers.


Also Read: [EASY GUIDE] How to Update Device Drivers on a Windows 10 PC


If you do not have the patience and tech skills to update your drivers manually, we recommend using Auslogics Driver Updater instead. 

Once you’ve installed and activated this tool, it will start scanning your computer, looking for corrupted, missing, and outdated drivers. 

After the scan is complete, it will look for the latest, manufacturer-recommended drivers for your computer. 

The best part is, this program will take care of all your driver-related issues—not just the one which caused the Bluetooth problem. So, once the process is done, you can expect an improvement in your computer’s performance.


Also Read: Auslogics Driver Updater: Update Your Drivers in One Click!


Method 3: Update Windows

Updating your operating system is one of the first troubleshooting steps any technician worth their salt would recommend. That’s because hotfixes and system improvements are deployed through the Windows Update client.

These updates can help resolve issues currently affecting your Bluetooth device and connections. Whenever you update your computer, you should also allow it to download and install quality updates.

Windows Update Download and Install

So, head to the Windows Update client by typing “update” in the Start menu and selecting Check for Updates.

Uninstalling Updates

If you started experiencing the Bluetooth connection problem after installing Windows Updates, consider uninstalling the last update you installed. That said, make sure you confirm that there are currently no available updates before uninstalling the recently installed software.

You can follow these steps to uninstall the update:

  • Press Win+R, type control.exe in the Run text box, and click OK.

Run control.exe

  • Click the Uninstall a Program option when Control Panel opens.

Uninstall a program on Windows 10

  • Now, go to the left sidebar of the Programs & Features window and click View Installed Updates.

View installed updates Windows 10

 

 

  • If you’re on Windows 11, you’ll be redirected to the Settings page listing your recently installed updates and the date you installed them.

Windows update Uninstall updates

  • Click the Uninstall button and follow the instructions that come up.

Also Read: The Ultimate Reset Guide for Windows Update: Fixing Update Problems


Method 4: Run the Bluetooth Troubleshooter

The Bluetooth troubleshooter is one of those utilities. It is designed to scan for common glitches that might be affecting your computer’s Bluetooth device, such as malfunction Bluetooth services, software conflicts, and driver problems. 

If it finds any issue, it will attempt to resolve it or tell you what to do. 

These steps will show you how to run the troubleshooter:

  1. Press the Windows+I keys to run the Settings application.
  2. Select Update & Security on the first Settings screen.
  3. Go to the left-pane menu and click Troubleshoot.
  4. Go to the right pane and click Additional Troubleshooters.
  5. Once the Additional Troubleshooters page appears, go to the Find and Fix Other Problems section and click Bluetooth.
  6. Now, click the Run the Troubleshooter button. 
  7. Allow the Troubleshooter to run and identify the issue. Follow the on-screen instructions to fix the problem accordingly.

Follow these steps to run the troubleshooter on Windows 11:

  • Open Windows Settings. You can do this by selecting Settings from the Power User menu. Hit Win+X on your keyboard to open the menu.
  • In the Settings app, navigate to System > Troubleshoot.

System troubleshooters

  • Select Other Trouble-shooters.

Select Other Troubleshooters on the System > Troubleshoot page.

  • On the Other Trouble-shooters window, look for Bluetooth and click the Run button on its pane to launch the troubleshooter.

Run Bluetooth Troubleshooter Windows 10

  • Windows 11’s Troubleshooter is quite different from Windows 10’s because it is quite interactive. It asks for your consent to run the tool and asks you questions as it performs the diagnostic and tries to fix issues with your device. Follow the prompts to continue.

Run the Windows Bluetooth Troubleshooter

Once the process is complete, check if you can now connect your Bluetooth devices successfully.

Method 6: Restart the Bluetooth Support Service

The Bluetooth technology in your PC can only run properly with the appropriate services, including Bluetooth Support Service. 

So, if there are problems with this service, you might end up not being able to use your Bluetooth devices. Thankfully, you can restart this service to fix the issue. Here are the steps:

  • Open the Run dialog box by pressing Windows Key+R on your keyboard.
  • Now, type “services.msc” (no quotes), then click OK or hit Enter.
  • Double-click Bluetooth Support Service.

Bluetooth Support Service Windows 10

  • If you notice that the service is not running, simply click Start to launch it. On the other hand, if it is running, stop it, then start it again.
  • Save the changes by clicking Apply and OK.

Once you’ve restarted this service, you should be able to get rid of the issue and start using your Bluetooth devices.

Method 7: Prevent Your Computer’s Power Saving Mode from Turning Off Your Bluetooth

Your computer turns off different devices, depending on its current saving power management policy. If you’re using a laptop, your bluetooth device might be one of the components it turns off when you’re running your system on battery.

So, go through the Device Manager to prevent Windows from turning off your Bluetooth.

Follow these steps whether you’re running Windows 10 or Windows 11:

  1. Right-click the Start menu icon in your taskbar or press the Windows+X keyboard combo to launch the Power User menu.
  2. Select Device Manager after the menu opens.
  3. Expand the Bluetooth category in the Device Manager.
  4. Right-click your Bluetooth device and select Properties. Double-clicking the device can also open the Properties dialog.
  5. Now, go to the Power Management tab and uncheck the box beside “Allow the computer to turn off this device to save power.”

Intel Wireless Bluetooth Properties

  • Try checking for the problem again.

Also Read: Pro Tips: Mastering Advanced Power Settings in Windows 10


Method 8: Ensure that Your Devices are Properly Paired to your PC

It is possible that the problem lies with the pairing process. If you want your Bluetooth devices to be discovered, you should pair them properly. It is worth noting that the process varies from one device to another. 

However, most of them should have a Bluetooth pairing button. For some devices, a long press on the Power button would suffice. To learn how to pair your Bluetooth device properly, it is best to consult the manual and get the necessary instructions.

Fix this issue quickly

You can try using a safe and totally free tool developed by the Auslogics team of experts.

A few simple steps to troubleshoot the issue:

  1. Download the tiny Auslogics TroubleShooter tool.
  2. Run the application (no installation is needed).
  3. The app will check for the issue mentioned in the article. When the scan is done, check that this is the issue you were looking to solve and click ‘Apply now’ to apply the recommended fix.
  4. You can use the app to troubleshoot other malfunctions for free by simply typing in a brief description of the issue your PC is experiencing. Or you can scan your PC for performance issues using the My Scanner tab.

Auslogics Troubleshooter


Developed for Windows 10 (8, 7, Vista, XP). Please review EULA and Privacy Policy.

Method 9: Remove Bluetooth Devices

In some cases, other Bluetooth devices can interfere with the pairing process. So, it is advisable for you to disconnect all the other devices, then pair only the ones you need.

This method may not be the best workaround for this problem, but some users tried it and claimed that it had fixed the issue.

So, click the Bluetooth icon in the taskbar and select Show Bluetooth Devices to remove the bluetooth devices you do not need at the moment.

Method 10: Use a Different USB Port for the Bluetooth Adapter

A lot of desktop computers do not support Bluetooth technology, and the only way to get this functionality is to use an adapter. However, not all the time does it work as expected. If this happens to you, you can try using a different port for your Bluetooth adapter. Some users claimed that after switching the adapter from USB 3.0 to USB 2.0, they had been able to resolve the issue completely.


Also Read: How to replace drivers for a Bluetooth adapter in Windows 10?


Method 11: Disable Wi-Fi

There are laptops that contain Bluetooth and Wi-Fi on a single card, which causes some issues. So, if you need to use your Bluetooth device, disable your Wi-Fi adapter temporarily. Some users claimed that they had been able to pair their Bluetooth devices successfully after doing this.


Also Read: How to improve Internet Speed Including Wi-Fi?


Conclusion

Bluetooth devices, whether it’s your mouse, keyboard, or game controllers, are designed for convenience and should not cause you discomfort. The fixes in this article should help you clear the “Bluetooth not working” Windows 10 and Windows 11 problems once and for all.

Remember to always do the regular checks before connecting any Bluetooth device and always check the device’s instructions to ensure you’re going about things the right way.

FAQ

How to Turn On Bluetooth on Windows 10?

For any Windows 10 PC, you can go to the area on your taskbar where your time and date are displayed and click the arrow to expand your system tray. After that, click the Bluetooth icon and select Open Settings. Toggle on the Bluetooth once the Bluetooth & Other Devices page opens.

That said, many computers have dedicated bluetooth switches on their keyboards that you can use to toggle the device on or off. You can check your PC’s keyboard for a bluetooth icon.

How to Connect Bluetooth Headphones to PC?

You can click on the bluetooth icon in the system tray and select Add a Bluetooth Device. Make sure the headphones are turned on and are ready to pair. Click the Add Device (Windows 11) or Add a Bluetooth or Other Device (Windows 10) option and click Bluetooth in the Add a Device dialog.

How Do I Know if My Computer Has Bluetooth?

If there is a bluetooth icon in the system tray, your computer likely has a Bluetooth device. But you can check the Device Manager to confirm whether you have a Bluetooth device installed. You can also check your computer’s specifications to be sure, especially if your Bluetooth drivers are not yet installed.

How to Add the Bluetooth Icon to the Taskbar?

Go to the system tray in your taskbar, click the Bluetooth icon, and select Show Bluetooth Devices from the menu. After the Bluetooth & Device > Devices (Windows 11) or Bluetooth & Other Devices (Windows 10) page opens, go to the Related Settings section and click More Bluetooth Settings (Windows 11) or More Bluetooth Options (Windows 10).

Check the box next to “Show the Bluetooth icon in the notification area” and click the OK button.

How to Remove a Bluetooth Device from Windows 10?

Click the Bluetooth icon in the taskbar and select Show Bluetooth Devices. After the Bluetooth and Other Devices window appears, you can now click on the device you want to remove and select the Remove button.

How to Recover a Forgotten Bluetooth Device

You can recover a forgotten Bluetooth device by adding (pairing) it to your computer again.