Resolving ‘A media driver is missing’ error during Windows 10 clean install

By Eunice Samson | April 26, 2018 |

greater than 4 minutes

‘There is something beautiful about a blank canvas, the nothingness of the beginning that is so simple and breathtakingly pure.’

Piper Payne

Gone are the days when users would have to go through a lengthy process just to install Windows. After all, Microsoft has made the steps easier and simpler. On the other hand, it is still possible for you to encounter driver-related problems that may prevent you from completing the installation process.

How to fix Missing media driver error in Windows?

So, what should you do when a media driver is missing on Windows 10? You might notice that the USB installation media is booting properly. However, the installation process is not successful due to a missing USB hub driver. There are various reasons why this error occurs, and here are some of them:

  • Corrupted ISO media or DVD drive
  • Malfunctioning USB drive or port
  • Missing USB or DVD driver
  • Unit uses Serial Advanced Technology Attachment (SATA) instead of Integrated Drive Electronics (IDE)

You don’t have to panic because we will teach you how to fix media driver missing error. Keep reading this article to learn the solutions that will help you get rid of this problem.

Solution 1: Meeting the requirements for Windows 10

Before you can even try fixing the issue, you have to ensure that your computer meets the requirements for Windows 10. Moreover, you should update your BIOS before you initiate a clean installation of the operating system. Listed below are the minimum system requirements for running Windows 10:

  • RAM: 2GB for 64-bit or 1GB for 32-bit
  • CPU: 1GHz or a faster processor or SoC
  • HDD: 20GB for 64-bit OS or 16GB for 32-bit OS
  • GPU: DirectX 9 or a later version with WDDM 1.0 driver
  • Display: At least 800×600

If you want to have a seamless workflow, it would be best to have at least 2GB of RAM or 3GB for the 64-bit version. This will also provide you with a better processing power.

Solution 2: Trying a different USB port midway

Some users have found a way to work around this problem, and the solution is quite easy. When they initiated a clean installation of Windows 10, they used the method for fixing the same error in Windows 7 and Windows 8. Basically, all you have to do is remove the USB installation drive midway through the process, then try using another port. Here are the steps:

  1. Download the Media Creation Tool and create a USB installation drive.
  2. Boot your computer from the drive.
  3. Wait until all the installation files have loaded.
  4. Select your preferences, then click Install Now.
  5. Once you see the error message, click Cancel.
  6. Remove the USB drive and plug it into a different port.
  7. Click Install Now. The installation process should continue from here.

The aforementioned solution should work for you. However, it is worth noting that this method was mostly for users who had previously installed Windows 10 on their unit.

Solution 3: Using a different USB flash drive

For some strange reason, some USB flash drives, albeit compatible, won’t load all the installation files. In this case, it would be advisable to install Media Creation Tool on a different USB stick.

It is also worth noting that if you have never installed Windows 10 on the computer in question, it is possible that the certain issues with the USB 3.0 port would prevent the BIOS from loading the installation files. As such, you should only use the USB 2.0 ports when installing Windows 10. You can easily identify a USB 3.0 port by the blue strip inside it.

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Solution 4: Changing the SATA to IDE

It is possible that the SATA mode is causing the problem. This error specifically occurs when the machine is using IDE, but the installation media boots with SATA. With that said, changing the SATA to IDE in BIOS or UEFI can resolve the issue.  Simply follow the instructions below:

  1. Boot into BIOS.
  2. Select any of the following: Advanced, Storage Configuration, Drive Configuration, or IDE Configuration.
  3. Go to SATA Mode. You can also go to Set SATA As or SATA Configuration.
  4. Change the option to IDE, Compatible, or ATA.
  5. Save the changes you’ve just made.
  6. Try installing Windows 10 again and check if the error has been resolved.
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Solution 5: Disabling/enabling certain options in BIOS

Some users have tried working around the error by disabling certain options in BIOS. If you are trying to install a 64-bit version of Windows 10, you can boot into BIOS and try to disable Legacy USB and Legacy BIOS. Before you plug in the flash installation drive, make sure that you’ve enabled the AHCI.

Tweak your BIOS settings to fix your media driver problem.

In some configurations, users can set the USB option solely to USB 3.0. On the other hand, we recommend setting it to Auto if such option is available in the BIOS menu.

Solution 6: Opting for Rufus

If you’ve tried the methods above and the error persists, you may want to opt for Rufus instead of using the Media Creation Tool. Provided by Microsoft, this program typically works just fine. However, we recommend starting from scratch using the alternative tool if you’ve exhausted all other solutions. Moreover, if you’ve been installing Windows 10 from a USB flash drive, we suggest downloading the ISO file and burning it to a DVD instead.

Once you’ve successfully installed Windows 10, we advise you to regularly update your drivers, using Auslogics Driver Updater. As the error message suggests, the problem occurred due to a missing media driver. As such, you should ensure that you have the latest manufacturer-recommended versions of your drivers. This prevents similar issues from happening and even improves your computer’s speed and performance.

Update your drivers to fix the Media driver is missing issue

Do you have clarifications or suggestions?

Let us know in the comments below!

 

 

Fed up with your slow PC? Tired of waiting for Windows to start up? Take a look at the most common reasons behind poor performance and the best ways to deal with them here.
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