Frequently asked questions:

1. Why is my computer slow?

   There may be a number of different reasons why you might be experiencing PC slowdown. It could be a heavily fragmented hard drive, large accumulations of junk files, registry issues, non-optimal system settings, incorrect installation of some software you use regularly, and the list of potential reasons can go on and on. BoostSpeed is designed to identify the causes of your PC’s slow performance and work on getting them resolved to speed up your PC.

   If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

2. How to speed up a slow computer?

   There are a number of ways you can try to speed up your PC. Among those are thoroughly cleaning PC drives, adjusting non-optimal system settings, cleaning the registry, optimizing Internet connection, and resolving all kinds of issues that may potentially cause PC slowdown. With BoostSpeed, you get access to all the tools you need to clean and tune up your computer for faster and smoother performance.

   If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

3. How to clean up your computer?

   PC cleanup usually includes removing temporary files, clearing browser and system cache, deleting old OS copies, software installers, downloaded Windows updates that have already been installed. For a deep disk cleanup, you can also remove duplicate files, sort through large files stored on your drives, review the biggest space consumers and move them off your PC. Many of these things can be done manually, but using a comprehensive PC cleaner like BoostSpeed saves you the time and effort by automating most disk cleanup tasks.

   If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

4. Why is regular computer maintenance important?

   Any PC starts experiencing performance issues with continued use. As you create, save and edit files, install and remove software, download web content, copy and move things around on your computer, it accumulates junk files and issues that may potentially affect performance. Over time, the negative effects on PC operation may get so prominent that you may decide to take your PC to a repair shop or start thinking about replacing your computer altogether.

   While Windows has some built-in functionality to help maintain the system, oftentimes it is either not enough or requires some skill to locate and enable. Using PC optimization software like BoostSpeed simplifies maintaining your computer, so that a user who would otherwise never bother running any maintenance tasks can set up automated disk cleanup and system optimization in a few intuitive clicks.

   If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

5. How will BoostSpeed help improve my computer performance?

   If you want your PC to run faster, smoother and more efficiently, this software can help. BoostSpeed’s diagnostic algorithms use Auslogics’ proprietary technology to pinpoint what might be behind slow or glitchy computer performance. Just check the boxes next to all scan sections to have them included in the checkup, and run the diagnostic scan to pinpoint issue causes. You will then be able to review everything BoostSpeed detects and decide whether you want to resolve all issues or exclude some of them. Once the detected issues are eliminated, you should see the problem you had been experiencing gone or at least reduced.

   If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

6. Do I really need a PC optimizer like Auslogics BoostSpeed?

   If your computer is running slower than when you first bought it, if your operating system is taking longer to start up, applications are taking longer to open, you are experiencing system freezes, your disk space is taken up by lots of junk files or you are just unhappy with how some things happen on your PC, it is a sure sign that your system could benefit from a PC optimization software tool. Being one of the best PC optimizers, BoostSpeed is a tool that can help you fix the issues that might be affecting performance and tune up your computer to run at the top of what it’s capable of.

   If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

7. Do I really need a PC cleaner like Auslogics BoostSpeed?

   The answer depends on how you use your device and how well-maintained it is. If you tend to download a lot of files, frequently install and uninstall programs, create, edit, save and copy files, or visit potentially risky websites, a PC cleaner can help keep your system free of junk and running smoothly. To find out if a PC cleanup is in order, pay attention to any signs of slowing down, frequent error messages, crashes, or issues with loading programs. You can also check your computer's storage space and performance metrics to see if they are significantly impacted. Ultimately, the decision to use a PC cleaner may depend on how much time and effort you want to put into maintaining your computer's health. Cleaning your drives manually requires a lot of both, but using an automated PC cleaner like BoostSpeed lets you give your computer system a faster and more thorough cleanup with just a few simple mouse clicks.

   If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

8. I don’t have any problems with my PC. What would I need BoostSpeed for?

   IT experts recommend having an optimization suite like BoostSpeed installed on each brand-new computer to prevent glitches from occurring in the first place. As soon as you start using your PC, it starts accumulating junk files, its hard drive may start getting fragmented, its system configuration may require adjustment. BoostSpeed helps set up your PC to work the way you want, lets you run regular maintenance and catch issues before they cause performance deterioration.

   If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

9. Which Windows versions does Auslogics BoostSpeed 14 support? Does it work with 64-bit and 32-bit processors?

   Auslogics BoostSpeed 14 supports the following Windows versions:

   • Windows 7 (32-bit and 64-bit)
   • Windows 8 (32-bit and 64-bit)
   • Windows 8.1 (32-bit and 64-bit)
   • Windows 10 (32-bit and 64-bit)
   • Windows 11

   It does not support Windows 2000, 95, 98, 98SE, ME, XP, or Vista.

   There are no Mac or Linux versions.

   If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

10. How do I register Auslogics BoostSpeed Pro?

    If you have already installed BoostSpeed Free, please follow these steps:

    1. Copy your license key from the order confirmation email. To do this, highlight the key in the email, then right-click on it and choose Copy.
    2. Launch your BoostSpeed, click on Help at the top of the main program window and select Register Program from the drop-down list.
    3. In the window that appears, right-click inside the registration field and choose Paste to enter your license key.
    4. Press the Register button to complete registration.

    For more details on how to register your copy of Auslogics BoostSpeed, please click here.

    If you haven't installed BoostSpeed yet, please install it first and then follow the above instructions to register the program. You can download BoostSpeed using this link.

    If you have just renewed your license:
    You do not need to re-register the software or enter new license details. The program updates your subscription status once a week – you should see the new status within a few days. Please note that the program needs access to the Internet to update subscription status, so make sure your connection is active and the program is not blocked by your firewall. If the status has not updated in 7 days, please contact our technical support.

    Potential issues:
    If you are getting a message that your license key is incorrect or issued for one of the previous BoostSpeed versions, this could mean that you didn't copy the entire code and some characters might be missing either at the end or at the beginning. Make sure you select the entire code, then copy and paste it again.

11. What languages is BoostSpeed 14 available in?

    Auslogics BoostSpeed 14 is currently available in English, German, French, Italian, Japanese, Spanish, Russian, and Portuguese. We are working on adding more languages in the near future.

12. Is it possible to roll back the changes made by BoostSpeed?

    Yes, you can roll back the changes through Rescue Center which you can access through the program’s interface (go to Auslogics BoostSpeed → click on the diskette icon at the bottom-right of the main program window. Once Rescue Center opens, select a backup from the list and click the Restore button.

    If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

13. Where are Rescue Center backups stored on my computer?

    Restoring from a Rescue Center backup is easier via the program interface. However, if you need to have access to BoostSpeed backups for other purposes, such as for including them in your regular file backup, here is what the path to Auslogics Rescue Center files usually looks like: С:\Users\<UserName>\AppData\Roaming\Auslogics\Rescue\ This is true for Auslogics BoostSpeed 7 and up, and may be different for older program versions. <UserName> will be replaced with your actual user name on your computer.

    If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

14. Can you just provide a list of all of BoostSpeed’s tools and features?

    The majority of first-time BoostSpeed users admit to downloading the program for the one-click scan and repair functionality, and may have no idea that this is just the tip of an iceberg. A great way to learn about all of BoostSpeed’s features and get the full benefit for your PC is by subscribing to the BoostSpeed Tutorials email series from our Larry Riessen – sign up for tutorials during BoostSpeed installation.

    If you are short on time and would just like to see whether BoostSpeed is capable of doing what you need, here is a brief summary of the essential features included in this comprehensive suite:

    • One-click diagnostic scan for potential disk space, stability, performance, Internet speed, and privacy issues, as well as fragmentation and available Windows tweaks that could be applied automatically to boost system performance
    • One-click repair of all issues detected during the diagnostic scan
    • My Advisor tab that suggests what you could do next to improve your PC’s performance and your experience
    • Tweak Manager to let you tweak your Windows and some basic software to fit your needs
    • Startup Manager that lets you sort through and disable the apps that don’t need to load with your Windows
    • Service Manager to review running services and disable unneeded ones
    • Uninstall Manager to help fully remove software with any leftovers
    • Registry Cleaner to remove invalid, orphan or damaged entries and improve stability
    • Registry Defrag to compact the Windows registry
    • Windows Slimmer to reduce OS footprint on the system drive
    • Add-ons Manager to get rid of unneeded browser add-ons
    • Menu Manager to help customize right-click menus you see on your computer
    • Disk Defrag to defragment HDD and improve data access speed
    • SSD Optimizer to boost the performance of your solid-state drive
    • Disk Doctor to find and attempt to resolve disk errors that could lead to data loss
    • Duplicate File Finder to clear even more disk space by removing unneeded file copies
    • File Recovery to help restore accidentally deleted files
    • Deep Disk Cleaner for a thorough disk cleanup beyond regular file junk
    • Empty Folder Cleaner to prevent various scans from unnecessarily processing folders with nothing in them
    • Manual and Automatic Internet Optimizer to help boost connection speed
    • Win Protector to give you more control over how your Windows looks and works
    • Browser Protection for a safer web experience
    • File Shredder to permanently delete sensitive documents and make them unrecoverable
    • Free Space Wiper to clear traces of previously deleted files from your drives and prevent their recovery
    • Disk Explorer to help you sort through personal files and move or remove larger files
    • System Information to gather your PC’s full specs for contacting support, searching for replacement parts or for other purposes
    • Task Manager for help with disabling unneeded tasks
    • Locked Files Manager that lets you get access to files that are otherwise locked by the system or software
    • Registry Search that lets you find specific entries using keywords, such as when you need to clear traces left by a specific app
    • Rescue Center that stores backups and lets you restore from them if you don’t like the results of an operation
    • Windows Optimization section that lets you select a mode for your current task (Normal/Economy/Office/Game/Custom) and have your OS optimized for it in real time
    • Protect tab to help secure your data and clear privacy traces
    • Maintain tab for helpful tweak suggestions under 4 categories: Performance, Stability, Security, and Internet
    • Ask a Question feature for expert answers to your tech questions
    • Cat Mode to protect your PC and data from damage caused by pets using your keyboard or mouse when you are away
    • Scheduled Maintenance to keep your computer running great at all times
    • Dark mode to protect your eyes in low-light environments

    In addition to that, BoostSpeed offers extensive options for customizing its operation and appearance. This all might sound complicated, but it really isn’t. BoostSpeed’s interface is arranged in a way that makes it easy to navigate and use for people of any PC skill level. Just download the software and see for yourself!

15. I'm trying to register the program but I'm getting a message that the license key was probably purchased for a previous version. What to do?

    A license key for one of the previous program versions (BoostSpeed 6, 7, 8, 9, 10, 11, 12 or 13) can't be used to register BoostSpeed 14. Being an owner of an earlier BoostSpeed version, you may qualify for a special deal when you upgrade your license to BoostSpeed 14 – click here for details. If you prefer to keep the earlier BoostSpeed version, please contact Technical Support for a download link, so you can install your purchased version and activate it using the key you have. Please note that we are unable to provide a link to download program versions that are no longer supported (currently that’s BoostSpeed version 4 and older).

    If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

16. How do I install the new version?

    You don't need to remove your current version of BoostSpeed. Follow these steps instead:

    1. Download the latest version of the program.
    2. Double-click on the downloaded file to launch the installation wizard.
    3. Follow the prompts. The program will automatically remove your current version of BoostSpeed and install the new one.

    If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

17. What are Windows services?

    A Windows service is a long-running program that performs specific functions and is designed not to require user intervention. Usually, Windows services start on system logon and run in the background the whole time Windows is running.

    Once a service is installed, it can be managed by launching Services from the Windows Control Panel => Administrative Tools or typing Services.msc in the Run command window of the Start menu. Note that disabling services may cause your computer to work incorrectly and therefore should only be done by advanced users.

    Auslogics BoostSpeed includes a simplified service manager to help users of any PC experience level to disable the services your computer does not need, and keep the required ones active.

18. My program is registered, but I got a message that the license key is illegal. Why did that happen and what to do?

    Most likely, your license key was automatically disabled because the limit of activation attempts had been exceeded. Please contact our technical support team. Be sure to include the email address you used to order the program, and the order number, if you have it.

19. I have a Solid State Drive (SSD) as my system drive. Will BoostSpeed recognize it? How does it handle SSD's?

    You can safely run BoostSpeed on your computer regardless of the type of drive you have installed.

    The two tools that BoostSpeed uses to defragment or optimize data placement on disk drives are Disk Defrag and SSD Optimizer. BoostSpeed will detect whether your system drive is an SSD and perform SSD optimization instead of regular defragmentation on it. SSD optimization uses special algorithms that safely optimize your drive and help extend its service life.

    Your SSD drive is perfectly safe, no matter what BoostSpeed feature you decide to use on your computer.

20. What kind of data do Auslogics products collect on my PC and send to the company's servers?

    Auslogics uses Google Analytics to collect software usage data only. This is necessary to help us improve our products by getting information on what features users launch most often, where they may get stuck and therefore require more guidance, etc. It is basically statistical data only. This information is collected SOLELY during software execution and DOES NOT INCLUDE ANY PERSONALLY IDENTIFIABLE DETAILS.

21. Where can I download BoostSpeed version 13?

    If you have a valid license key for BoostSpeed 13 and prefer not to upgrade to BoostSpeed 14 for now, you may re-download version 13 using this link - https://downloads.auslogics.com/en/boost-speed/old/13/boost-speed-setup.zip

    We recommend uninstalling BoostSpeed 14 from your PC before installing the older version. See how to uninstall here.