- Causes of a Laptop Camera Not Working
- How to Fix the Laptop Camera Not Working Issue?
- Basic Solutions for Laptop Camera Not Working
- Advanced Solutions for Laptop Camera Not Working
- How to Fix Laptop Camera Not Working for Specific Brands
Laptop cameras have become vital for video conferencing, online classes, and other online communications. But sometimes, you can run into the “laptop camera not working” issue on your computer, which can leave you scrambling to find a solution before the next meeting starts.
The laptop camera not working is common in Windows 10. And it could be due to several reasons, such as driver problems, privacy settings restricting camera access, recent system updates, or hardware-related issues.
So if you’ve been asking yourself, “why is my laptop camera not working,” this guide will help you. We’ll explore the common causes of a laptop webcam not working and provide troubleshooting tips to help you get your camera working again.
Let’s dive right in!
Causes of a Laptop Camera Not Working
“Why my webcam is not working?”
There are several reasons for this question. But first, remember that even though your laptop camera is built in, it’s still technically a third-party device. That means it relies on drivers and how you configure those drivers to function.
The laptop camera not working could be due to several reasons, which could be hardware and software issues and other related factors. Let’s briefly go through them to find the causes of the webcam not working Windows 10:
One of the main reasons your webcam may not function could be missing drivers due to corrupted device drivers or an update. In addition, the software may be outdated or incompatible if you have an external webcam.
Sometimes, you may have a bad laptop camera or external webcam and may need to replace it. Also, a damaged camera or cable can prevent the device from working properly. And a faulty webcam driver can also cause issues.
Camera Software Not Compatible with Antivirus Program
The laptop camera not working may be due to an antivirus program you’ve installed. If that’s the case, you may have to use the Windows antivirus or other antivirus software compatible with Windows 10.
Issues with the System Settings
Sometimes apps don’t have permission to use the camera. You may have to change the settings for the webcam to work.
Keep in mind that, sometimes, these issues can be interrelated. For example, a hardware issue, such as a damaged USB port, can cause the computer to fail to recognize the camera. And that can prevent the webcam software from working properly.
Similarly, software issues such as outdated drivers can cause the camera to malfunction, even if there is no problem with the physical components.
So it’s crucial to identify the underlying cause to troubleshoot and resolve these issues. This may involve:
- checking for physical damage to the camera or cable,
- checking the USB port,
- updating drivers and software, and
- disabling conflicting software.
By systematically troubleshooting, you can usually resolve these issues and get the laptop camera working again.
How to Fix the Laptop Camera Not Working Issue?
In this section, we’ll walk you through basic, advanced, and specific solutions to fix a camera not working on laptop. You don’t have to go through all of them necessarily: just go through the list and find the laptop camera troubleshooting that works:
Basic Solutions for Laptop Camera Not Working
1. Restart Your Laptop
Is your laptop camera not working? First, restart your computer before you do anything else. It may sound simple, but it could be the answer to your camera not working. So give it a try if you haven’t already.
Related: PC Keeps Restarting: How to Fix?
2. Check for an On and Off Switch
There is a physical camera switch on some laptops and external cameras. However, you can’t use the camera if you flip the switch off. Look for a physical button or switch to activate the camera on your computer. If so, check to make sure it’s turned on.
3. Use a Different USB Port
Check if your external camera is properly connected if you’re using one. You can unplug and replug it in another USB port. Connecting the camera to a different USB port is one possible solution to this problem.
4. Check if the Operating System Detects the Camera
Before moving to advanced solutions, you must ensure your Windows 10 detects the camera. You can do that by checking the list of all connected devices on your laptop. Follow the below steps to check if the integrated camera is working or not:
- Click on the search bar and type in “Device Manager.”
- If you see “Cameras,” you can move on to the advanced solution. Remember, sometimes, you may find the camera in the “Sound, video, and game controllers” section. So check that section if you can’t find the “Cameras.”
- If you still can’t find “Cameras,” open the “Actions” menu and choose the “Scan for hardware changes” option. It’ll scan all connected devices and detect your camera, if any.
Advanced Solutions for Laptop Camera Not Working
5. Update the Webcam Driver
Missing, outdated, incorrect, or faulty device drivers can often be the cause of hardware issues experienced while using your PC. Your webcam won’t work if the required driver is not installed on your PC. Although Windows 10 can automatically install the required drivers when you connect to a device, the function might not go through successfully.
Even when the necessary device driver is present, the version could be an outdated one or might be corrupt.
Therefore, to try and get your integrated webcam working again, you have to visit the official website of your device manufacturer and download the latest driver package to get your device drivers up to date.
You can also perform an update through Device Manager by following these easy steps:
- Turn on your internet connection.
- Go to the Start menu (press the Windows logo key).
- Type “Device Manager” in the Search bar and click on the option when it appears in the search results.
- Once the Device Manager window opens, look for your webcam device under “Cameras”, “Imaging Devices”, or “Sound, video, and game controllers.” Tip: Double-click on the options or click the arrow beside them to reveal the items they contain.
- Right-click on your webcam device and select “Update driver” from the context menu.
- Select the “Search automatically for updated driver software” option. Windows will search your computer and the web for the latest driver software for your device.
Note: If you’ve already downloaded the latest driver from the official website, you can click the “Browse my computer for driver software” option. You’ll then have to manually select the location where the driver is saved on your computer and install the driver.
- Once the driver has been successfully downloaded and installed, restart your PC and check whether your integrated webcam is now functional.
Pro Tip: An easy way to download and install the required drivers for your hardware devices is by using trusted third-party software such as Auslogics Driver Updater.
Doing so not only ensures that you don’t get the wrong drivers but also helps you keep your PC working optimally at all times since you will always be notified anytime there is an issue with any of your device drivers.
Auslogics Driver Updater will run a full scan of your computer, locating all outdated, missing, corrupt, and incorrect drivers. Once the scan is complete and you give the go-ahead, it downloads and installs the latest manufacturer-recommended version of the required driver software.
It also backs up the current version of the drivers before the update so that you can roll back if required. It is the perfect tool for keeping your PC in top shape at all times, ensuring you don’t run into annoying issues with your hardware devices.
If you want to get more information before downloading – read our Auslogics Driver Updater Overview.
6. Reinstall the Webcam Driver
Try uninstalling and reinstalling your webcam driver and see if that will fix the issue. Follow these easy steps:
- Go to the Start menu (press the Windows logo key).
- Type “Device Manager” in the Search bar and click on the option when it appears in the search results.
- In the window that opens, double-click “Imaging devices,” “Cameras,” or “Sound, video, and game controllers” to reveal the items under it.
- Right-click on your integrated webcam device and click the “Uninstall device” option from the context menu.
- You’ll get a warning that says, “You are about to uninstall this device from your system.” Click the “Uninstall” button.
Note: If you mark the checkbox for “Delete the driver software for this device” (if present), Windows will have to re-download the device driver after uninstalling it.
- After you restart your computer, Windows will automatically install the missing webcam driver.
- After reinstalling the driver, check if your apps can detect the webcam.
Note: If Windows fails to install the webcam driver automatically after you’ve uninstalled it, here’s what you have to do:
- Go to “Device Manager.”
- Right-click on your computer (it is the first item on the list) and click “Scan for hardware changes.”
7. Roll Back the Webcam Driver
Device Manager has an option that enables you to uninstall the existing driver of any hardware device and install the previous version of the driver instead. This option exists because the latest drivers can sometimes be faulty.
However, updating your drivers regularly is advisable since newer versions usually improve. If you have recently updated your webcam driver, rolling it back is a good idea since it could be the cause of the problem.
Follow the steps below to roll back your built-in (integrated) webcam driver:
- Press the “Windows logo key + X” shortcut to open the WinX menu.
- Locate “Device Manager” in the list and click on it.
- Click the arrow beside “Imaging Devices” to reveal the items under it.
- Right-click on your webcam device and select “Properties” from the context menu.
Note: If you can’t find your integrated webcam device under Imaging Devices, look for it under “Cameras” or “Sound, video, and game controllers.”
In the webcam’s Properties window, click on the “Driver tab.”
Click the “Roll Back Driver” button and follow the on-screen instructions.
Note: If the Roll Back Driver button is inactive, it means that a previous version of the driver is unavailable.
8. Update Your Windows
Ensure that Windows is up to date. Downloading the latest updates might resolve the webcam issue. Follow these steps to check for Windows updates:
- Go to the Start menu by pressing the Windows logo key.
- Click on “Settings” (displayed as the gear icon).
Alternatively, press the Windows logo key + I shortcut to quickly open the Settings app.
- On the main page of the Settings app, click on “Update & Security”.
- Click on “Windows Update” in the left pane.
- Now click the “Check for updates” button in the right pane. If there are available updates, download and install them.
- Reboot your PC and then check if the integrated webcam issue has been taken care of.
9. Check Your Webcam’s Configuration in the Settings App
In the Windows 10 Settings app, there are options that, when disabled, deny all applications on your PC access to the webcam. These options affect apps from the Microsoft Store and other sources.
So if your built-in webcam isn’t working, you must ensure camera access is enabled. Follow the easy procedure below:
- Right-click the “Start” button or press the “Windows logo key + X” on your keyboard to display the WinX menu. Then click on “Settings” from the list.
- Once you are in the Settings app’s main window, click “Privacy.” It’s displayed at the bottom of the page.
- In the left pane of the open page, click “Camera under App permissions.”
- On the right-hand side of the page, you’ll find an option that says, “Allow access to the camera on this device.” Ensure it’s set to “Camera access for this device is on.” Otherwise, click the “Change” button and flip the toggle to turn camera access on.
Note: If the option is set to “Camera access for this device is off,” applications on your PC won’t be able to detect the webcam, and neither will Windows. This means that Windows Hello won’t work.
- Now, make sure that “Allow apps to access your camera” is also toggled on.
- Under “Choose which apps can access your camera,” toggle on all the apps on the list or those you want to permit to access your webcam. Keep in mind that apps that are not from the Microsoft Store will not be listed here. However, such apps will have access to your webcam if you have toggled on the following options: “Allow access to the camera on this device” and “Allow apps to access your camera.”
10. Disable and Re-enable the Device in Device Manager
The webcam device might be disabled in Device Manager. If so, you’ll have to enable it before using your webcam.
However, the device may be on. Some users say that disabling and re-enabling helped them fix the “webcam not working” issue. Follow these easy steps to get it done:
- Right-click the “Start” icon or press the “Windows logo key + X” combination on your keyboard to open the WinX menu. Next, locate “Device Manager” in the list and click on it.
- In the window that opens, you’ll find a list of all devices on your computer. Click the arrow beside “Cameras” or “Imaging devices” to expand the item.
- Right-click on the webcam device. In the context menu that opens, seeing “Enable device” means that your webcam has been disabled. So click on the option to make your webcam functional. However, if you right-click on the webcam device and see “Disable device” instead in the context menu, it means it’s already active. So to troubleshoot the issue, click “Disable device,” then right-click on the webcam device again and click “Enable device.
11. Reset Your PC
If you have tried all the above solutions and your PC’s built-in webcam is still not operational and Windows and apps can’t detect it, the next option you have is to reinstall your Windows 10 OS. Before you do so, it is best practice to back up your files. Although you will be presented with the option to keep all your files, it is still a good idea to perform a backup manually.
Once you have backed-up your files, follow these steps to reset your PC:
- Open the Settings app by holding the Windows logo key on your keyboard and then pressing I.
- Click on “Update and Security.”
- On the left pane of the page, click on Recovery.
- On the right pane of the page, click “Reset this PC.”
How to Fix Laptop Camera Not Working for Specific Brands
Sometimes, the laptop camera not working could be due to the specific PC brand you’re using. So if you want to fix the camera not working on Lenovo laptop, go through the below steps.
You can also use the steps to fix the HP laptop camera not working and other brands like MSI. Here are some proven ways to fix the laptop camera not working on most brand laptops:
1. First, Turn Your Camera On.
The camera lens on recent Lenovo laptops (2018 and later) may have a switch close to the camera that covers or opens the lens. Make sure your camera is on by checking this button.
2. Check the Settings of the Program That Wants to Access the Camera
If you’re using a program like Google Meet, you may have to check the settings if it has access to your camera. For example, a Lenovo laptop camera may display as an Integrated Camera. Choose that as a default camera if it’s not selected.
3. Check Software Conflicts.
Check to see if the camera’s use indicator light is on. If so, a program may be using the camera. If you want to use the camera in another program, you’ll need first to discover the one already using it, then close it.
These steps should help you resolve the integrated webcam not working. If the issue with the integrated webcam driver Windows 10 continues, it’s probably due to a hardware failure in the camera.
So you may have to contact the company’s support team. Consider getting an external webcam if you need the camera for an urgent meeting.
Your laptop camera not working shouldn’t stop your work activities. This guide shows several common causes of laptop brands, such as an MSI laptop camera not working.
Some of these causes are hardware issues like damaged cables or faulty drivers and software issues such as outdated software or conflicts with other programs. You can solve these issues by updating your Windows and webcam driver, rolling back the webcam driver, etc.
However, if these basic solutions don’t work, you may need professional help to diagnose and fix the issue.
Finally, to maintain the health of your laptop camera, it’s essential to handle the device carefully and update drivers and software regularly.
How Do I Reset My HP Laptop?
Type “reset this pc” in the Windows search box. Then, select “Reset this PC.” Next, click “Keep My Files” to save your files. Click “Next,” then select “Reset.” That will reinstall your operating system.
Check this guide for more in-depth information: How to Factory Reset an HP Laptop?
How Can I Update My Drivers on Windows 10?
To update your drivers on Windows 10, search for “Device Manager” from the search bar. Then choose a device to update. Right-click your selected device, and click on “Update Driver.”
If you want a detailed explanation, which we recommend, check out this guide: How to Update Drivers on Windows 10 PC? [Easy Guide]
Which Driver Updater Is the Best for Updating My Webcam Drivers?
If you want the best driver updater, consider Auslogics Driver Updater. It’s a cutting-edge tool that can help you maintain always-up-to-date drivers. It scans for updated drivers and makes it simple to apply them with a single mouse click! After downloading and starting the software, it will check itself for updates automatically.
Check out this guide for an in-depth review: Auslogics Driver Updater: Update Your Drivers in One Click!