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Auslogics
Support Center

Technical Support for Anti-Malware

Frequently asked questions:

  • How do I register Auslogics Anti-Malware 2017?

    If you have already installed Auslogics Anti-Malware, please follow these steps:

    1. Copy your license key from the order confirmation e-mail. To do this, highlight the key in the email then right-click on it and choose Copy.
    2. Launch your Auslogics Anti-Malware and click on the Register Now button at the top of the main program window.
    3. In the window that appears, right-click inside the registration field and choose Paste to enter your license key.
    4. Press the Register button and restart the program.

    If you haven't installed Auslogics Anti-Malware yet, please install it first and then follow the instructions above to register the program. You can download Auslogics Anti-Malware using this link.

    If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

  • How safe is Auslogics Anti-Malware?

    Auslogics Anti-Malware is made to protect your PC with no risk of losing any data. Whenever you are not sure what a flagged file is, you have the option to securely quarantine it instead of full removal, which will let you restore the file later if needed.

    If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

  • How do I install the latest version?

    You don't need to remove you current version of Auslogics Anti-Malware. Follow these steps instead:

    1. Download the latest version of the program.
    2. Double-click on the downloaded file to launch an installation wizard.
    3. Follow the wizard. The program will detect the older version of Auslogics Anti-Malware on your PC, automatically remove it and install the new one.

    If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

  • What languages is Auslogics Anti-Malware available in?

    Auslogics Anti-Malware is available in English.

  • Does Auslogics Anti-Malware support Windows 8 or Windows 10? Does it work with 64-bit CPU?

    Auslogics Anti-Malware supports the following Windows versions:

    • Windows XP with SP3 (32-bit and 64-bit)
    • Windows Vista with SP2 (32-bit and 64-bit)
    • Windows 7 (32-bit and 64-bit)
    • Windows 8 and 8.1 (32-bit and 64-bit)
    • Windows 10 (32-bit and 64-bit)

    It does not support Windows 2000, 95, 98, 98SE or Windows ME.

    If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

  • Does Anti-Malware support working with proxy servers?

    Anti-Malware will use whatever proxy server settings are set in Windows on your computer. It does not have specific proxy server settings to itself.

    If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

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