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What if Bluetooth has disappeared from PC and Devices list?

By Eunice Samson | August 28, 2018 |

greater than 2 minutes

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Bluetooth technology has been useful in connecting peripherals like mice, headsets, printers, and keyboards to computers without the need for wires. However, it is susceptible to compatibility issues and other problems. Users often complain that their Bluetooth peripherals tend to disappear from the device list on their computer.

If you share the same problem, do not worry. Keep on reading this article and we will teach you how to fix Bluetooth missing from the PC and device list.

Method 1: Using Device Manager

  1. Right-click the Windows icon on your taskbar.
  2. Select Device Manager from the list.
  3. Expand the contents of the Universal Serial Bus (USB) Controllers.
  4. Update all the USB drivers.
  5. Restart your computer.
  6. Repeat Steps 1 to 3, then right-click each USB driver. Select Scan for Hardware Changes.

If the problem persists, look for the latest version of the driver on the manufacturer’s website. However, before you proceed, do note that if you install the incorrect driver, you might end up causing instability issues on your computer. As such, we recommend automating the process, using a trusted program like Auslogics Driver Updater.

Once you activate this tool, it will recognize your system and find the compatible and latest drivers for your computer. What’s more, it will address all driver-related problems in your OS. So, you can expect better speed and performance from your PC once the process is done.


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Method 2: Restarting the Bluetooth Device

The other solution you can try is removing and reinstalling the device from your computer. To do that, follow the steps below:

  1. On your keyboard, press Windows Key+S.
  2. Type “Control Panel” (no quotes), then press Enter.
  3. Select Hardware and Sound, then click Bluetooth Devices.
  4. Right-click the malfunctioning device, then select Remove.
  5. Click Add a Device. Once the device is found, select it, then click Next.
  6. Follow the on-screen instructions for installing the Bluetooth device.
  7. Ensure that the device is enabled and that there is enough battery power in it. Also, make sure that it is discoverable.

Once you’ve restarted the Bluetooth device, check if the issue persists.

Method 3: Tweaking the Microsoft Management Console

For this solution, you will need the Microsoft Management Console (MMC). To access that, simply follow these instructions:

  1. Click the Search icon on your taskbar.
  2. Type “services.msc” (no quotes).
  3. Right-click Services from the results, then select Run as Administrator.
  4. Look for the Bluetooth Support service, then double-click it.
  5. If you notice that its status is set to Stopped, click Start.
  6. Select Automatic on the Startup Type list.
  7. Go to the Log On tab.
  8. Click Local System account, then click OK.
  9. After performing these steps, restart your PC.

Method 4: Using Windows Troubleshooter

One of the great things about Windows 10 is its built-in troubleshooters. If you tried the previous solutions and they did not work for you, we recommend running the troubleshooter for Bluetooth. Here’s how you can do that:

  1. Press Windows Key+S on your keyboard.
  2. Type “Settings” (no quotes), then hit Enter.
  3. Go to the left-pane menu, then select Troubleshoot.
  4. On the right-pane, click Bluetooth.
  5. Click Run the Troubleshooter.
  6. Wait for the tool to complete repairing the Bluetooth issues. If there are other recommended solutions, make sure you follow the on-screen instructions.

Method 5: Disconnecting the Peripherals

You can also try unplugging all the peripherals, including your printer, keyboard, and mouse, among others. Once you’ve done that, restart your computer and check if the issue has been resolved.

So, which of the methods did you try?

Share your troubleshooting experience in the comments below!

Fed up with your slow PC? Tired of waiting for Windows to start up? Take a look at the most common reasons behind poor performance and the best ways to deal with them here.

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