It is undeniable that Windows is a useful and powerful operating system. However, it is still prone to issues. One of the most common problems in various versions of this system is the Blue Screen of Death error. It comes in different forms, and lately, some users have been encountering the following code:
Page_Fault_In_Nonpaged_Area / SYSTEM_SERVICE_EXCEPTION (Ntfs.sys)
If you’re one of the affected users, do not worry. We will teach you how to fix ntfs.sys Blue Screen errors. We will also explain what causes this issue. This way, you can prevent it from happening again.
What is an ntfs.sys File and Why do I Get Errors?
An ntfs.sys file can be a critical system file or a third-party device driver that is essential in running the Windows operating system. In general, SYS files allow attached or internal hardware to communicate with the OS and third-party software programs. There are many reasons why SYS errors occur, and the most common among them are corrupt device driver files and faulty hardware.
So, how can one get rid of ntfs.sys errors? Check out the tips below to know how.
Method 1: Updating all your Drivers
As we’ve mentioned, in most cases, the ntfs.sys Blue Screen error is caused by incorrect, outdated, or missing drivers on your computer. It can be challenging to identify the one that is specifically behind the issue. So, we recommend updating all your drivers to fix the problem.
You can choose between manually or automatically updating your drivers. It is worth noting that the former can be complicated and time-consuming. You will have to update your drivers one by one until you discover which driver is at fault. Moreover, you must go to the manufacturer’s website and find the most recent version for each device. You also have to ensure that you get the one that is compatible with your system. Otherwise, you might end up causing system instability issues.
This is why we always recommend using a trusted program like Auslogics Driver Updater. Once you activate this tool, it will automatically scan your system and detect corrupted, outdated, or missing drivers. It will also find the latest manufacturer-recommended drivers that are compatible with your operating system. What’s more, it will take care of all problematic drivers—not just the ones which caused the ntfs.sys error.
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Method 2: Removing your Third-Party Antivirus or Webroot
Before you proceed, do note that this method only applies to Windows 10. In some cases, third-party antivirus programs can interfere with system files and cause various Blue Screen of Death errors. If you think you did not install an anti-malware tool, it is possible that you had unknowingly downloaded it as bloatware. So, it is advisable to check if you have one installed and remove it. Here are the steps.
- Press Windows Key+S on your keyboard.
- Type “apps” (no quotes), then click Apps & Features from the results.
- Browse through the apps and look for third-party antivirus programs. Make sure you uninstall it if you find any.
- Restart your PC and check if the issue persists.
Method 3: Checking RAM Issues
It is possible that the ntfs.sys file is crashing because of an incorrect or faulty RAM set-up. As such, we recommend checking if everything on your hardware is functioning properly. Listed below are some solutions you can try.
Check your Hardware
- Switch off your computer and unplug it.
- Remove all RAM sticks.
- Attach one stick, then turn on your computer. If it does not boot properly, remove the stick and try the other RAM stick.
- Turn on your PC. If it boots properly, then you know that the other stick is the one to blame.
Check your RAM’s Timing and Frequency
- Visit your RAM’s manufacturer website and look for the recommended and default values for your model’s timing and frequency.
- If the values do not match, it is likely that you’ll need to underclock/overclock your RAM. If you’re not familiar with the process of configuring elements in the BIOS, we recommend seeking assistance from an expert technician.
So, which of the methods fixed the ntfs.sys error for you?
Write a comment below!