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What if Microsoft Word doesn’t remember preferred font settings?

By Natallia Pustavalava | July 10, 2019 |

greater than 3 minutes

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You are probably well aware that Microsoft Office Word (as well as most other document apps) lets you set and save your preferred font settings. This is a convenient, time-saving feature that lets you get started with your project without having to worry about formatting your document every single time. Thus, if there is a particular font in Microsoft Office Word that you use most of the time, you can set it to be your default font that will activate as soon as you open the specific Microsoft Word template.

However, some users have reported that Word does not remember their preferred font settings after they had upgraded from the trial version of the program to the full version. The trial version of Office Word, in this case, does not store any new settings or changes you have tried. This should not be the case — luckily, this problem should have a simple fix. So, how do you set and keep a preferred default font in Word? We will go over the steps in detail right down below.

How to Fix the “Word Doesn’t Remember Preferred Font Settings” Problem?

In order to solve the issue of Word not saving your preferred font settings, follow these steps:

  • First, go to C:\Users\\AppData\Roaming\Microsoft\Templates.
  • Double-click Normal.dotm in order to open the Normal template in Word.
  • You will see a blank template — this is where you will need to make all your formatting changes for Microsoft Word to remember.
  • Go ahead and change the fonts, margins, spacing, and any other settings you feel like altering.
  • Note that all the changes you have made in the blank template will appear in any new Word document you create from now on.
  • After you are done with the changes, click the File tab, and then select Save.

What if you can’t see Normal.dotm in the Templates folder? Then you will need to create one.


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Check if you see any files with similar names (like Normal1.dotm) — if you do, delete them. Now, you will need to create a new Word file in exactly the same location as where Normal.dotm should be: C:\Users\\AppData\Roaming\Microsoft\Templates.

Note that the normal template should not have any text in it. Typically, this file would be created by Microsoft Office Word itself — and it would be blank. In the newly created file, make the changes that you want to fonts, margins, spacing, etc. and save them.

This file will be responsible for your Word template — and, should you have any formatting issues with your templates in the future, you now know where to look for solutions. Note that every time you create a new template, Microsoft Office will create a file like this to save and remember your preferred template settings. This is one of the most frequently used files in the Office app — and if you feel that Word is not working properly, try deleting it and it will be recreated anew.

Last but not least, a common source of glitches and errors like the one described above is a malware file working in the background on your PC. In order to prevent your system from being affected by a virus infestation, it’s best to always have reliable anti-malware software in place. A program like Auslogics Anti-Malware will run regular automated checks of your system and detect even the rarest and well-hidden malicious items. The program will then delete the intruders before they manage to cause problems on your computer. A great thing about Auslogics Anti-Malware is that it has no Windows 10 compatibility issues and can run alongside your primary antivirus if you already have one installed.

Has the above solution been helpful in resolving your Microsoft Word template problem? Share in the comments below.

Fed up with your slow PC? Tired of waiting for Windows to start up? Take a look at the most common reasons behind poor performance and the best ways to deal with them here.


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