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How to get rid of Windows 10 Apple iPhone driver error?

By Natallia Pustavalava | April 16, 2019 |

greater than 3 minutes

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Occasionally, when transferring files between your iPhone and your PC, you may experience the Apple iPhone driver error. Naturally, this can be very disruptive to your working process and can make you wonder, “How to “undisable” my iPhone on Windows 10?” In this post, we give you the solutions and steps to resolve the Windows 10 Apple iPhone driver error.

The way this problem typically manifests itself is that you aren’t able to see your iPhone on your computer. There are several ways you can fix that:

  • Update your iPhone driver
  • Update Windows 10
  • Perform a forced installation of a device driver
  • Make sure the Apple Mobile Device USB driver is installed
  • Reboot the Apple Mobile Device USB driver
  • Uninstall iTunes and download it from Apple’s website

Let’s go over each of these solutions one by one.

Option one: updating your iPhone driver

This is the first thing to try when you are getting the Apple iPhone driver error. Here’s how to do that:

  • First, disconnect your iPhone from your computer.
  • Check that your phone is unlocked and reconnect it to your PC — make sure to use the original Apple USB cable. If you see iTunes open up, close it.
  • In the Cortana search box, type “Device Manager” and open the program.
  • In the Device Manager, locate and expand the Portable Drivers section. Right-click on your iPhone model and choose Update driver.
  • Click Search automatically for updated driver software. Windows will then search for updated drivers and install them automatically.
  • Finally, restart your computer and see if the problem has been solved.

Option two: updating Windows 10

If after updating your iPhone driver, you are still experiencing the same error, try updating your operating system. To update your Windows 10 OS:

  • Go to Start>Settings.
  • Choose the Update and Security option.
  • If you see a new update available, click Download update.
  • If you see pending updates, click Install.
  • Restart your PC.

Option three: performing a forced installation of a device driver

If the problem has still not been resolved, try force installing the necessary drivers:

  • Disconnect your iPhone from your PC.
  • Unlock your iPhone and connect it to your computer.
  • Press Win + R and paste the following path:


          FilesAppleMobile Device


  • Press Enter.
  • From the Device folder, open the View tab.
  • In the Show/Hide section, check the File Name Extensions option.

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  • Then, find the
    If you cannot resolve the
    problem yourself, you can
    ask our certified PC technicians for immediate assistance in the chat right on this page.
    or usbbaapl.inf file. Right-click it and choose Install.
  • You will then need to do the same for all the files with the .inf extension in the folder.
  • Finally, disconnect your phone and restart your computer. Upon restart, connect your iPhone and open iTunes.

Option four: making sure the Apple Mobile Device USB driver is installed

One of the reasons behind the Apple iPhone driver error can be that the Apple Mobile Device USB driver is not installed. You may wonder, “How do I install the Apple mobile device USB driver?” Here’s what to do:

  • Right-click Start and choose Device Manager.
  • In the Device Manager, scroll down to Universal Serial Bus Controllers and expand the section.
  • Search for Apple Mobile Device USB
  • Once you’ve located the driver, right-click on it and select Disable.
  • Then, right-click again and select Enable.

Option five: restarting the Apple Mobile Device USB driver

Now that you have the answer to the “How do I install Apple Mobile Device Driver on Windows 10?” question, your Apple iPhone driver error should be solved.

If it’s not, try restarting the driver.  Here’s how to do that:

  • Disconnect your iPhone from your PC and close iTunes.
  • Press Win+R. Type “services.msc” and press Enter.
  • In the Services window, search for Apple Mobile Device. Right-click it and select Properties.
  • Set the Startup type to Automatic.
  • Click the Stop button to stop the service.
  • Then, click the Start button to start it again.
  • Click OK to save changes.
  • Restart your PC and open iTunes.

Option six: uninstalling iTunes and downloading it from Apple’s website

Finally, you may be able to fix the Apple iPhone driver error by downloading iTunes from Apple’s official website. Here’s what to do:

  • Go to Settings>Apps and uninstall iTunes.
  • Go to the iTunes official download page.
  • Under Looking for other versions, click Windows.
  • Download the version of iTunes that matches your system.

We also recommend you have a specialized driver updating software like Auslogics Driver Updater. This way, you won’t have to update your system drivers manually and avoid errors like the iPhone driver error in the future. The program will update your drivers in just one click and ensure a smooth, error-free PC experience.

What other errors have your experienced when transferring files between your iPhone and your Windows PC? Share in the comments below.


Fed up with your slow PC? Tired of waiting for Windows to start up? Take a look at the most common reasons behind poor performance and the best ways to deal with them here.


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