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How to get rid of win32kbase.sys blue screen error?

By Eunice Samson | October 18, 2018 |

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Most of us do not mind encountering surprises like an unexpected gift from a loved one or a friend paying a visit after so many years. However, there are unpleasant ones that make us want to punch an imaginary wall while screaming internally. Wouldn’t you feel the same when your computer crashes and shows a blue screen while you’re playing a game or watching a video?

There are many kinds of Blue Screen of Death (BSOD) errors, and one of them is associated with win32kbase.sys. We understand that this problem can be an unpleasant surprise that nobody would want to see. As such, we’ve put together this article to teach our readers

how to fix the win32kbase.sys BSOD error

. We will also help you gain a better understanding of the issue. This way, you can keep it from showing up again.

What is the win32kbase.sys error on Windows 10?

SYS files like win32kbase.sys are third-party critical system files or device drivers that play important roles in the Windows operating system. They mostly enable external or internal hardware to communicate with the operating system and software programs. Windows has critical SYS files or ‘kernel mode device drivers’ that are essential in powering the OS. Some carry configuration settings that prompt the operating system which device drivers to load. Without driver files like win32kbase.sys, you would not be able to perform even simple tasks like playing a video or printing a document.

Most of the time, SYS file errors show up because of corrupt device drivers or faulty hardware. Since win32kbase.sys is crucial in Windows 10’s functionality, any damage to this file can cause critical system errors like the Blue Screen of Death. We’ve listed some methods you can follow to learn

how to fix the win32kbase.sys BSOD error

. So, if you encounter this problem, make sure you go through our solutions below.

Solution 1: Performing an SFC Scan

One of the ways to fix the win32kbase.sys BSOD error is running the System File Checker (SFC). Performing an SFC scan allows you to identify missing, corrupted, or damaged system files. To do that, follow the steps below:

  1. Click the Windows icon on your taskbar.
  2. Now, type “cmd” (no quotes).
  3. Right-click Command Prompt on the results, then select Run as Administrator from the options.
  4. If prompted to give permission, click Yes.
  5. Inside Command Prompt, type “sfc /scannow” (no quotes), then press Enter.

After pressing Enter, the System File Checker will start to locate the corrupted or missing system files. Along the process, the tool will repair the affected files. Keep in mind that this may take several minutes to complete. So, you must avoid interrupting it.

If you cannot resolve the
problem yourself, you can
ask our certified PC technicians for immediate assistance in the chat right on this page.

Solution 2: Using the DISM Tool

You can also use the DISM tool to scan your system and troubleshoot the error. Moreover, it will restore the problematic files to their functional state. To run the DISM tool, follow the instructions below:

  1. Go to your taskbar, then right-click the Windows icon.
  2. Select Command Prompt (Admin) or Windows PowerShell (Admin) from the list.
  3. If prompted to give permission to the app, click Yes.
  4. Now, run the command below and press Enter:

DISM.exe /Online /Cleanup-image /Scanhealth

Input DISM.exe /Online /Cleanup-image /Scanhealth.

The DISM tool will now begin to scan your system and look for issues. It will also repair damaged or corrupted system files. Keep in mind that the process will take longer than an SFC scan. So, be patient and wait for it to complete.

Solution 3: Updating your Drivers


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In some cases, outdated, damaged, incompatible, or missing drivers cause the win32kbase.sys BSOD error to appear. So, we recommend updating your drivers to their latest versions. One of the options to do this is going to the manufacturer’s website and searching for the right drivers for your device and system. However, you should know that this option can be tedious and time-consuming. Moreover, it can also be risky because if you install the wrong drivers, you might even cause system instability issues instead of fixing the BSOD error.

All things considered, we recommend opting for a reliable tool like Auslogics Driver Updater. This software program will automatically recognize your system version. All you have to do is click a button and this tool will search for the latest, compatible drivers for your computer. It will take care of all the problematic drivers in your system. So, you will be able to fix the win32kbase.sys BSOD error and even improve the performance and speed of your PC.

You can restore your driver backups.

We want to help you troubleshoot your computer issues.

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Fed up with your slow PC? Tired of waiting for Windows to start up? Take a look at the most common reasons behind poor performance and the best ways to deal with them here.


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