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Technical Support for Video Grabber

Frequently asked questions:

  • How do I register Auslogics Video Grabber?

    If you have already installed Auslogics Video Grabber, please follow these steps:

    1. Copy your license key from the order confirmation email. To do this, highlight the key in the email, then right-click on it and choose Copy.
    2. Launch your Auslogics Video Grabber and click on the Register Now button at the top of the main program window.
    3. In the window that appears, right-click inside the registration field and choose Paste to enter your license key.
    4. Press the Register button and restart the program.

    If you haven't installed Auslogics Video Grabber yet, please install it first and then follow the instructions above to register the program. You can download Auslogics Video Grabber using this link.

    If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

  • How do I install the latest version?

    You don't need to remove your current version of Auslogics Video Grabber. Follow these steps instead:

    1. Download the latest version of the program.
    2. Double-click on the downloaded file to launch an installation wizard.
    3. Follow the wizard. The program will detect the older version of Auslogics Video Grabber on your PC, automatically remove it and install the new one.

    If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

  • What languages is Auslogics Video Grabber available in?

    Auslogics Video Grabber is available in English, Danish, Dutch, Hindi, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Russian, Japanese, Chinese, Turkish.

  • Does Auslogics Video Grabber support Windows 8 or Windows 10? Does it work with 64-bit CPU?

    Auslogics Video Grabber supports the following Windows versions:

    • Windows 7 (32-bit and 64-bit)
    • Windows 8 and 8.1 (32-bit and 64-bit)
    • Windows 10 (32-bit and 64-bit)

    It does not support Windows 2000, 95, 98, 98SE or Windows ME.

    If you haven't found the answer you are looking for, please fill out this contact form with your question and we will reply to you shortly.

To make sure you get the right license key…

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