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How to fix Chrome for Windows not saving passwords?

By Tobenna Nnabeze | January 20, 2020 |

greater than 8 minutes

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When you visit a website (such as Facebook) for the first time on your Windows PC and enter your username and password, Google Chrome’s built-in password manager saves your details and auto-fills them the next time you visit the site so that you can log in quickly.

But this feature might fail to function properly, leading to the following scenarios:

  • Google Chrome won’t ask to save your password.
  • Chrome won’t remember your accounts and login sessions.
  • Chrome asks to save your password, but the save fails.

If you are currently dealing with this problem, you’ve come to the right place. We’ll provide you with various fixes you can apply to resolve it. Please keep reading.

What If Chrome Doesn’t Save Passwords?

There are various factors that may have caused the password saving issue, some of which include:

  1. Your user profile is corrupt.
  2. Your browser is outdated.
  3. The password-saving functionality has been disabled in Chrome’s settings.
  4. Google Chrome’s cache folder is corrupt.
  5. Chrome has been prohibited from saving local data. This prevents the browser from remembering your saved passwords.
  6. You installed a problematic extension.

How to Make Google Chrome Save Passwords

These fixes have worked for other users and will serve you as well. Attempt them in the order presented until the password saving issue is taken care of:

  1. Update Google Chrome to the latest version
  2. Allow Chrome to keep local data
  3. Allow Chrome to save passwords
  4. Log out of your Google account and log back in
  5. Clear the cache and cookies
  6. Remove suspicious software
  7. Disable problematic Chrome extensions
  8. Restore Google Chrome’s default settings
  9. Create a new Google Chrome user account
  • Reinstall Chrome
  • Install a third-party password manager

Let’s take them one at a time:

Fix 1: Update Google Chrome to the Latest Version

Chrome updates contain patches for bugs/glitches that manifest themselves in previous versions.

Although the browser can automatically search for updates and install them, some scenarios might prevent it from doing so.

Follow these steps and ensure Chrome is up to date:

  1. Launch the browser.
  2. Click the menu button located in the top-right corner of the window (the three-dot icon).
  3. Click Help and select About Google Chrome from the context menu.
  4. Once the page opens, you’ll see the version of Chrome you have and “Checking for Updates…” will be right above it. Wait for the scan to complete. If a new version is available, it will be installed automatically.

Try a website now and see if the password problem has been taken care of.

Fix 2:  Allow Chrome to Keep Local Data

When closed, Google Chrome won’t store local data if the option has not been enabled in the browser’s settings.

Here’s what you should do:

  1. Launch Chrome and click the menu button.
  2. Go to Settings. Scroll down to the bottom of the screen and expand the “Advanced” drop-down.
  3. Under the Privacy and Security category, locate “Site Settings” and click on it.
  4. Click Cookies under “Permissions.”
  5. Make sure that “Keep local data only until you quit your browser” is disabled. If you have to toggle it off, restart your browser to effect the change.

You can now check whether password saving works. If this fix didn’t apply to you, move on to the next one.

Fix 3: Allow Chrome to Save Passwords

The auto-fill feature might be disabled in Chrome. Follow these steps to check:

  1. Launch Google Chrome and go to the menu.
  2. Click on Settings.
  3. Select “Passwords” under the Autofill category.
  4. See that “Offer to save passwords”, which is displayed at the top of the page, is toggled on. Enable it if it’s not and then restart your browser. The issue should now be resolved.

Fix 4: Log Out of Your Google Account and Log Back In

This quick fix can help if your Google Account has a temporary glitch on Chrome:

  1. Open Chrome and click the three-dot icon in the top-right corner.
  2. Click on Settings.
  3. Click the “Turn off” button next to your username. You’ll be presented with a “Turn off sync and personalization” prompt that warns that you are going to be signed out of your Google Accounts and your bookmarks, history, passwords, and more will no longer be synced.
  4. Click Turn off to confirm.
  5. Now, click the “Turn on sync” button.
  6. Enter your login details and sign in.
  7. Click “Yes, I’m in” in the “Turn on sync?” prompt.

Once you’ve completed these steps, you are good to go. Check if your passwords can now be saved. If no, move on to the next fix.

Fix 5: Clear the Cache and Cookies

If you haven’t cleared the browser cache and cookies in a long time, it might affect the normal functioning of Chrome’s password manager. Try out this fix and see if it helps:

  1. Open your Chrome browser and go to the menu.
  2. Click on More Tools and select Clear browsing data from the context menu.
  3. Go to the “Advanced” tab and mark the checkboxes for the following entries:
  • Browsing history
  • Cookies and other site data
  • Cached images and files
  1. Select “All time” under the Time range.
  2. Click the Clear data button.

Fix 6: Remove Suspicious Software

Some harmful programs on your computer could be interfering with Chrome. The browser has a built-in utility you can use to remove them. Afterwards, see if the password issue has been taken care of.

  1. Launch Google Chrome and go to the menu (the three-dot icon in the top-right corner of the window).
  2. Click on Settings.
  3. Scroll down to the bottom of the page and expand the “Advanced” drop-down to find more options.
  4. Scroll down to the bottom of the page. Click on “Clean up computer.” It’s listed under “Reset and clean up.”
  5. If you cannot resolve the
    problem yourself, you can
    ask our certified PC technicians for immediate assistance in the chat right on this page.
    Mark the “Report details…” checkbox and then click the Find button beside “Find harmful software.”
  6. After the scan, click Remove if requested. The harmful programs will then be removed automatically. You may be required to restart your PC afterwards.
  7. Now, open Chrome and see if the “password not saving” issue has been fixed.

Fix 7: Disable Problematic Chrome Extensions

Some extensions installed in your browser might be the cause of the problem you are faced with. To know for sure, you have to disable all of them and see if Chrome will save your website passwords. If it does, enable your extensions one at a time until you discover the culprit.

Here’s how:

  1. Open your Google Chrome browser and go to the menu.
  2. Click on More tools and select Extensions from the context menu.
  3. You’ll be presented with all the extensions on the browser. Click the toggle on each one to turn them off.
  4. After you’ve disabled all the extensions, restart Chrome and see if the problem remains. If yes, turn on all your extensions and move on to the next fix. But if it has been handled, then turn on the extensions one at a time and find the culprit.

Fix 8: Restore Google Chrome’s Default Settings

You may have made some changes to your browser, which have caused the password manager not to work. Or it could be a glitch. Restoring Chrome’s default settings should be able to fix it.

But before you begin, back up your important data, such as bookmarks and already saved passwords, or get them synced to the cloud so you won’t lose them.

You can now go ahead with the reset. Follow these easy steps:

  1. Click on the browser’s menu.
  2. Click Settings and scroll down to the bottom of the page.
  3. Click the “Advanced” drop-down to reveal more options.
  4. Scroll down to the bottom of the page. Under “Reset and clean up”, click “Restore settings to their original defaults” and then click the Reset settings button.

After you’ve completed these steps, check if the problem has been successfully resolved.

Fix 9: Create a New Google Chrome User Account

The problem could stem from your user profile. It may be corrupt, thus causing issues with Chrome’s password manager. You can, therefore, try creating a new Google account and adding it to Chrome. See if the browser will now begin saving your website login details.

Follow these easy steps:

  1. Launch Google Chrome and click on your user icon displayed in the top-right corner of the window, just next to the three-dot menu icon.
  2. Click Manage People.
  3. On the page that opens, enter a name for your new profile, choose an avatar and then click the Add button. A new Chrome window will open, and you’ll receive a ‘Welcome’ message.
  4. Now, on the “Sync and personalize Chrome across your devices” request page, click the “Turn on sync” button.
  5. Enter your new Google account username and password and sign in.
  6. Restart your browser.
  7. Now try and see if your passwords will be saved on Chrome while using the newly added account.

Fix 10: Reinstall Chrome

If Chrome still does not save your passwords after you’ve tried all the above fixes, it could be that the fault lies with the installation. Uninstall the app and install the latest version. Follow these easy steps:

  1. Press the Windows logo + R shortcut on your keyboard to open the Run dialog.
  2. Type Control Panel in the text box and press Enter or click OK.
  3. In the Control Panel window that opens, type Uninstall in the search bar. From the results list, click on Uninstall a program under Programs and Features.
  4. Locate Chrome from the list and right-click on it. Click on Uninstall.

After you’ve successfully removed the app, use Auslogics Registry Cleaner to remove any of its leftovers from your registry.

Download Chrome from the official website and get it installed. Launch the browser and see if the issue has been resolved.

Fix 11: Install a Third-Party Password Manager

If none of the above fixes work, although highly unlikely, consider using a trusted third-party application to manage your passwords. Some also exist as extensions you can install on your Chrome browser.


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Is It Safe to Let Chrome Save Passwords on Windows 10?

Chrome’s built-in password manager does not have some of the security advantages offered by third-party tools.

Since Chrome keeps you logged in to your Google account for your convenience, someone that has access to your computer can easily go to your browser and find the list of saved passwords and usernames and the websites where they are used.

Some sources also claim that it is easy for hackers to extract and decrypt passwords saved on your Chrome profile.


Not being able to save your passwords on Chrome can be rather inconveniencing. You’ll have to type in your username and password every time you visit a site and try to log in.

And if you are fond of using different usernames and passwords for every new account you create, you might find it difficult to keep track of them all, in which case you’ll start dealing with password recovery protocols.

But with the 11 solutions we’ve presented in this article, you’ll be able to have Google Chrome’s password manager working again and overcome such issues.

Please feel free to share your thoughts. Leave us a comment in the section below if you have any questions, suggestions, or remarks.

We’ll love to hear from you.

Fed up with your slow PC? Tired of waiting for Windows to start up? Take a look at the most common reasons behind poor performance and the best ways to deal with them here.


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