Technical Support

Auslogics BoostSpeed 5

• Download Auslogics BoostSpeed
• How to activate license
• Auslogics BoostSpeed user manual

Sales Questions

• How do I register Auslogics BoostSpeed 5?
  
  If you have already installed the trial version of BoostSpeed, please follow these steps:

  1. Copy your license code from the order confirmation e-mail. To do this, just highlight the code in the email then right-click on it and choose Copy.
  2. Launch your BoostSpeed trial and click on Help -> Register Now in the menu in the top left corner of the program.
     Note: if your BoostSpeed trial period has already expired, please launch the program and click on the I already have a license code link.
  3. In the window that appears, right-click inside the registration field and choose Paste to enter your license code.
  4. Press the Register button and restart the application.

  For more details on how to register your copy of Auslogics BoostSpeed, please click here.
  
  

  If you haven't installed the BoostSpeed trial yet, please install it first and then follow the instructions above to register the program. You can download the BoostSpeed installation file using the following link: http://www.auslogics.com/en/downloads/boost-speed/5/boost-speed-setup.exe

  
  

  If you have just renewed your license:
  You do not need to re-register the program or enter new license details. The program checks the subscription status once a week, so you’ll notice the new subscription status in a few days. Please note that the program should be able to access the Internet to update the subscription status, so make sure that you have an active connection and the program is not blocked by your firewall. If the program has not updated the status within 7 days, please contact our technical support.

  
  Possible problems:

  1. If you are getting a message that you are using the code for one of the previous versions of BoostSpeed, this could mean that you haven’t copied the entire code and some symbols are missing either at the end or at the beginning of the code.
  2. If you are getting a message that the code is incorrect, there might be a space either before, after, or in the middle of the code.
• Can I pay with Visa / AmEx / Check / etc.?
  We offer the following payment options:

  • Credit Card
  • PayPal
  • Bank / Wire Transfer
  • Check / Money Order
  • Fax - Credit Card
  • Invoice

  If you pay by Credit Card / PayPal / Credit Card via Fax, your order will be processed immediately and you can start using the program right away.

• Can I use the program on several computers in my household?
  Auslogics programs require that one license is used per customer. You can use the license on several computers if they belong to you; however you cannot give the license to someone else. If the program is to be used by several people, you can purchase two or more licenses at a discounted price.
• How do I receive the invoice?
  An invoice can be downloaded by logging in to your Avangate account, or you can ask support@avangate.com to e-mail you the invoice.
• I want to make a purchase, but there is no button and no confirmation link. What to do?

  Your browser has to have JavaScript enabled.

  Here you can find a detailed description on how to enable JavaScript in your browser.

• I’ve downloaded BoostSpeed 5 Special Edition and got a free license key. Then I’ve updated the program and it prompted me to register again, but my license key stopped working. What to do?
  Most likely, you’ve installed the full paid version of BoostSpeed, which can’t be registered with a license key for BoostSpeed SE. You can uninstall BoostSpeed Pro and re-install BoostSpeed SE, but if you like BoostSpeed SE, we recommend buying a BoostSpeed Pro license – the full version is even better than the Special Edition one.
• My program is registered, but I got a message that the license key is illegal. Then the program went back to the trial mode. Why did that happen and what to do?
  Most likely, your license key was blocked automatically because the limit of activations had been exceeded. Please contact our technical support team. Don’t forget to include the e-mail address you used to order the program and, if possible, the order number.
• When trying to register the program, I’m getting a message that most likely the license key was purchased for one of the previous versions of BoostSpeed. What to do?

  You can’t register BoostSpeed 5 with a license key purchased for one of the previous versions (BoostSpeed 3 or 4).

  If you’ve already paid for a BoostSpeed 3 or 4 license, you can upgrade to v.5 at a discounted price (more information here).

• I purchased BoostSpeed 4 some time ago and I want to register it. When I try to register, I get a message that the user name and the license key don’t match. What to do?
  Please make sure you are entering your user name and your license key correctly. If you are certain that everything is correct but the program still won’t register, you can get a license replacement here. Please note that you will need to be able to access the e-mail address you used to purchase BoostSpeed 4. If you don’t have access to that e-mail address, please contact our technical support.