How to fix the ERR SSL VERSION INTERFERENCE Error on Chrome?

By Eunice Samson | May 29, 2019 |

greater than 4 minutes

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You probably found this article because you wanted to know how to resolve the ERR_SSL_VERSION_INTERFERENCE Chrome error. Well, you’ve come to the right place because we will share all the vital details you need to know about this issue. We will explain what causes the ERR_SSL_VERSION_INTERFERENCE error in Chrome. We will also feature several solutions you can try to get rid of the problem.

What is the ERR_SSL_VERSION_INTERFERENCE in Google Chrome?

SSL is an abbreviation of the technical term ‘Secure Sockets Layer’. It plays a crucial role in transmitting information via TCP sockets. It is worth noting that Google Chrome also uses it to communicate with secure websites like YouTube, Google, and Facebook, among others.

Now, you might encounter the ERR_SSL_VERSION_INTERFERENCE error when Google Chrome fails to load a website with an SSL protocol. This problem has been affecting this web browser since its early days. When it shows up, it indicates that there is an issue in determining the SSL version. It is also possible that there is an SSL version conflict on your device. Usually, this error can be resolved easily.

What Causes the ERR_SSL_VERSION_INTERFERENCE Error in Chrome?

In most cases, the error can be traced back to certain settings on Google Chrome. It is also possible that there are problems with caching the data of the website locally on your PC. Here are some of the reasons why the ERR_SSL_VERSION_INTERFERENCE error occurs in Chrome:

  • Cache: The temporary data that Chrome stores are coming into conflict with the SSL settings.
  • TLS 1.3: The Transport Layer Security feature is clashing with the SSL on Google Chrome.
  • Anti-virus: In an effort to secure your browsing experience, the web protection feature on your third-party anti-virus is interfering with the SSL.
  • Corrupt installation files: In certain cases, Chrome has incomplete or corrupt installation files.

Before we proceed with the solutions, you need to log into the Administrator user account on your PC. Moreover, you must ensure that you have an active and open Internet connection. Basically, you must use a private network without proxies or firewalls. This also means that you cannot use public WiFi networks in performing the solutions below.

First Solution: Clearing Your Browser Data

As we’ve mentioned, it is possible that the cached data on your browser is interfering with the website loading. This solution may seem simple, but in most cases, it can give reliable results. To begin, follow the instructions below:

  1. Launch Google Chrome.
  2. On your keyboard, press Ctrl+H. Doing so will open your browsing history and other stored data on your browser.
  3. Go to the left-pane menu, then click Clear Browsing Data.
  4. A new window will pop up. Make sure that you are on the Advanced tab.
  5. Select all the boxes.
  6. Click Clear Data.
  7. Relaunch your browser, then check if the error has been resolved.

Pro Tip: To prevent Chrome from collecting too much junk, we recommend that you use Auslogics BoostSpeed. This tool has a powerful cleaning module that effectively sweeps out all kinds of PC junk, including web browser cache, temporary files, unused error logs, and temporary Sun Java files, among others. Auslogics BoostSpeed will clean your computer for better efficiency and performance.

Second Solution: Disabling TLS 1.3

Since the Transport Layer Security feature is clashing with the SSL on Google Chrome, it is advisable to disable it to get rid of the error. Here are the steps:

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  1. Begin by launching Google Chrome.
  2. Inside the address bar, type “chrome://flags/#tls13-variant” (no quotes), then press Enter. This step will bring you to Google Chrome’s experimental features page.
  3. Look for TLS 1.3, then click the drop-down options beside it.
  4. Set TLS 1.3 to Disabled.
  5. Relaunch Google Chrome, then check if the error is gone.

Third Solution: Flushing the DNS Cache

If you have a corrupt local DNS cache, you will have trouble reaching website servers. So, to get rid of the ERR_SSL_VERSION_INTERFERENCE error, we suggest that you flush the DNS cache on your computer. Follow the instructions below:

  1. On your keyboard, press Windows Key+S.
  2. Inside the Search box, type “Command Prompt” (no quotes).
  3. From the results, right-click Command Prompt, then select Run as Administrator from the results.
  4. Once Command Prompt is up, run the following command:

ipconfig /flushdns

  1. Once the process is complete and successful, you will see the message below:

Windows IP Configuration. Successfully flushed the DNS Resolver Cache.

Fourth Solution: Disabling Your Third-Party Anti-Virus

One of the reasons why this error shows up is because a third-party anti-virus on your computer is interfering with the SSL. So, we recommend that you disable it temporarily to see if it will resolve the issue. If it does, we suggest that you switch to a more reliable anti-virus. There are many software programs out there built for this purpose. However, one of the most comprehensive and powerful tools for securing your computer is Auslogics Anti-Malware. After all, this program can detect threats and malicious items you’d never suspect existed.

Fifth Solution: Resetting Chrome

It is worth noting that the Enable Reset Profile Settings feature is not enabled by default on Chrome 29. So, you need to enable it by typing “Chrome://flags” (no quotes) inside the address bar. After hitting Enter, you need to locate the Enable Reset Profile Settings flag, then click the Enable link. Once you’ve done that, you can proceed to the steps below:

  1. Relaunch Google Chrome.
  2. Inside the address bar, type “chrome://settings” (no quotes), then hit Enter.
  3. Scroll down until you see the Advanced section. Click on it.
  4. At the bottom of the section, you will see the ‘Reset and clean up’ category.
  5. Click the ‘Reset settings to their original defaults’ option.
  6. Click Reset Settings.

After resetting Chrome, restart it, then check if the error is gone. If the problem persists, proceed to the next solution.

Sixth Solution: Reinstalling Chrome

  1. On your keyboard, press Windows Key+R.
  2. Inside the Run dialog box, type “appwiz.cpl” (no quotes), then click OK.
  3. Now, look for Google Chrome among the list.
  4. Right-click it, then choose Uninstall.
  5. After uninstalling Chrome, you need to delete its leftover files. Press Windows Key+R on your keyboard to open the Run dialog box. Type “%appdata%” (no quotes) inside the box, then click OK. Open the Google folder, then delete the Chrome folder.
  6. Go to Google Chrome’s site, then download the installer for the latest version of the browser.
  7. Install Google Chrome, then try accessing a website to know if the error is gone.

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