Windows has never been a perfect operating system. Windows issues pop up out of nowhere from time to time, and users have to prepare for the worst by creating backups because some errors can cause irreparable damage.

You can choose to copy personal files to an external drive so that you can replace them in case a system crash wipes out your hard drive. However, you can lose your apps if a crash happens. Backing up the entire system involves creating a Windows backup image, which is a snapshot of your hard drive. It will help you return your system to a previous state and recover your files and apps if something goes wrong.
But things don’t always go as planned. You’re currently reading this article because you’re looking for a solution to the “A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information. (0x80042302)” issue. The problem comes up whenever you try to restore a backed-up Windows image or run the System Restore utility.

You’ll find the solution you’re looking for, as we’ve compiled guides on how to fix the System Restore error 0x80042302.

What Is the Volume Shadow Copy Service?

The Volume Shadow Copy Service is critical to any backup or restore activity you intend to run on your computer. The backup process is complex. You often need to back up data when certain applications and system components are still working with it. The files you’re trying to back up might be large. And multiple system components have to work together to make the backup process successful.

The job of the Volume Shadow Copy Service (VSS) is to make sure these components work together perfectly so that the backup process can be carried out while your applications continue to use the data files they need. It ensures you don’t have to pause whatever you’re doing to create a backup.

How to Fix System Restore Error 0x80042302

There are different underlying causes of the error. The Volume Shadow Copy Service might be turned off or malfunctioning, a startup program or service might be clashing with the service or System Restore utility, or you might be dealing with problematic system files.

The error will go away if you eliminate its cause, which varies from system to system. You can’t know the exact problem you have to get rid of. So, follow the solutions below in the order they are arranged.

Set the Volume Shadow Copy Service to Automatic

If the service is turned off, you are likely to run into the error 0x80042302. You can resolve the problem by restarting the service and setting it to Automatic. The following steps will show you how:

  1. Go to your keyboard and hit the Windows logo and R buttons together to open the Run dialog window.
  2. After Run opens, type “services.msc” and click on the OK button to open the Services app. You can also search for “Services” in the Start menu to launch the app.
  3. After the Services app opens, scroll down to the Volume Shadow Copy Service and double-click it.
  4. Stay in the General tab of the Volume Shadow Copy Service’s Properties dialog.
  5. If the service is running, click on the Stop button. Once it’s stopped, go to the Startup Type drop-down menu and select Automatic.
  6. Next, click on the Start button.
  7. Click on OK in the dialog window and check if the problem goes away.

You should also ensure that services that VSS depends on to run are also running. To do that, double-click on the Volume Shadow Copy Service to open its Properties dialog window. Once the dialog appears, head to the Dependencies tab. Next, go to the box for “This service depends on the following components.” Take note of the services you find in the box. Click on the plus (+) sign beside the services to see other components. Now, return to the Services app’s main page, locate the services you saw and make sure they’re running and set to Automatic.

If this method does not fix the problem, move on to the next solution.

Disable startup applications

Some third-party applications and services run automatically at startup. They are designed this way to hit the ground running before you start using your computer. You can also configure some apps to start up this way if you want to save time with programs you use regularly.

One of these programs might be clashing with the Volume Shadow Copy Service and producing the error. You can find out if that’s the case by disabling the startup programs so that they don’t automatically run when you restart your system.

We’ll show you how to prevent startup programs from running.

Go through Settings:

  1. Tap the Windows logo and I buttons on your keyboard to launch Settings. You can also open the Start menu and click on the gear icon to open Settings.
  2. After the Settings application opens, click on the Apps icon.
  3. Go to the left pane of the Apps interface and click on Startup.
  4. Now, go to the right side of the screen and turn off the switch for apps that are configured to run at startup.

Go through Task Manager:

  1. Right-click on the taskbar and select Task Manager from the menu that pops up. You can also use the Ctrl + Shift + Esc keyboard combo to summon the Task Manager.
  2. Once the Task Manager window appears, switch to the Startup tab. If you don’t see the Task Manager’s tabs, click on More Details.
  3. The Startup tab of the Task Manager displays a list of programs that can run at startup. It has a startup column that shows whether an app is disabled or enabled.
  4. Locate enabled apps, click on each, and then click on the Disable button.
  5. Exit the Task Manager and restart your system.

If a startup program is responsible for the error, you won’t encounter System Restore problems once you restart your computer.

Perform a clean boot

A startup service could also cause this problem. To find out for sure, perform a clean boot. When you boot your system in a clean boot state, you’re disabling third-party services that run at startup.
These steps will show you how to clean boot your system and find out which startup service is causing the problem:

  1. Right-click the Start button to open the Power User menu. Click on Run once the menu appears. You can use the Windows + R combo to launch the Run dialog box.
  2. Type “msconfig” into the Run text box and click on the OK button.
  3. Once the System Configuration window appears, go to the Services tab.
  4. Head to the Services tab’s bottom-left corner and check the “Hide all Microsoft services” checkbox.
  5. Next, click on the Disable All button. The marked services will now be prevented from running on your system’s next startup.
  6. Reboot your computer and check if the error is resolved.

The error message will not surface if one of the services you disabled has been clashing with VSS. You’ll have to enable the services one after the other to isolate the culprit. To do that, go to the System Configuration window and enable one service. Restart your computer and check if the error persists. If the error message comes up, then you’ve found the source of the problem. However, if the first service doesn’t trigger the error, move on to the next one.

You can reduce the stress of going through each service by eliminating possible culprits in batches.

Follow these steps:

  1. Open the System Configuration dialog window and head to the Services tab.
  2. Check half of the services and click on the Enable All button.
  3. Restart your system and see if the problem appears.
  4. If one of the services you enabled is the cause of the problem, the error will occur again. You now have to check only those services one after the other instead of going through every single service in the System Configuration window.
  5. On the other hand, if the error doesn’t appear, you’ve checked out those services as possible culprits. Enable the remaining services and check if the error shows up.

Once you figure out which service is responsible, you can either update it or remember to disable it whenever you want to back up or restore your system.

Enable System Restore in the Group Policy Editor

The System Restore Error 0x80042302 could result from a local group policy that prevents your system from running the System Restore utility. Some users noticed that the error had gone away after undoing the policy.

Note that the Group Policy Editor is only available in the Pro and Enterprise editions of Windows 10. So, if you’re running Windows 10 Home, move on to the next solution.

Follow these steps to enable System Restore in the Group Policy Editor:

  1. Launch the Run dialog window by right-clicking the Start button and clicking on Run in the Power User menu. Pressing the Windows logo and R buttons on your keyboard is another way to launch Run.
  2. Once you see the dialog box, type “gpedit.msc” and click OK or tap the Enter keyboard button.
  3. Once the Group Policy Editor opens, go to the left pane and expand Administrative Templates under Computer Configuration.
  4. Expand the System category and click on System Restore.
  5. Next, go to the right side of the window and double-click on “Turn off System Restore.”
  6. Select Not Configured when the Turn Off System Restore dialog appears.
  7. Click on the OK button.
  8. Restart your system and check if the error is gone.

Fix faulty system files

The Volume Shadow Copy Service relies on some system files to operate correctly. Some of these system files can begin to cause problems if they’re damaged by malware. In some cases, missing system files are the problem.

You’ll have to repair the system files before the error goes away in this case. The System File Checker is designed to resolve such issues. It’s a command-line utility used to find and replace faulty or missing protected system files. Before running SFC on Windows 10, you have to run the Deployment Image Servicing and Management (DISM) tool, another command-line utility used to service, mount, and manage Windows images. In this case, you’ll be using DISM to provide the files needed for system repair.

Here’s what you need to do:

  1. Click on the search icon in the taskbar or press the Windows logo and I keyboard buttons together.
  2. Type “cmd.”
  3. Once you see Command Prompt in the search results, right-click it and select Run as Administrator. If you don’t see the option, click on More, then select it.
  4. Select Yes once the User Account Control dialog window opens and requests permission to open the Command Prompt as an administrator.
  5. After the Command Prompt window appears, type the following line and hit the Enter button to run DISM:

DISM /Online /Cleanup-Image /RestoreHealth

DISM will now provide the repair files using the Windows Update utility as a source. It would be best if you had a stable internet connection for this command to work. If you’re not connected to the internet or are having troubles with Windows Update, you need another repair source. If you have a Windows 10 DVD or bootable USB, use the following command line instead:

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess

C:\RepairSource\Windows is merely a placeholder for the path to the Windows directory on the bootable media. So, replace it with the correct line.

  1. After running DISM successfully, head to the next line in the Command Prompt interface, type “sfc /scannow” (don’t add the quotes), and click on the OK button.

The completion message you’ll see after the command runs will depend on the result of the scan. If the message says, “Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log C:\Windows\Logs\CBS\CBS.log,” then you can restart your computer and see if the error is gone.

However, if the Command Prompt tells you that “Windows Resource Protection could not perform the requested operation,” then you have to boot your system up in Safe Mode and run the command. Follow these steps:

  1. Open the Start menu and click on the Power icon.
  2. Hold down the Shift button on your keyboard and click on Restart.
  3. Your system will now boot into the Advanced Startup environment, where you’ll see the Choose an Option interface.
  4. Alternatively, you can press Windows + I and click on Update & Security on Settings’ home page. Go to the Restore tab and click on Restart Now under Advanced Startup.
  5. Once you get to the Choose an Option screen, click on Troubleshoot.
  6. After the Troubleshoot page opens, click on the Advanced Options tile.
  7. Next, select Startup Settings after the Advanced Options screen shows up.
  8. Click the Restart button once the Startup Settings interface appears.
  9. Your computer will now restart to the Startup Options screen.
  10. Press the number next to Safe Mode, which should be 4. If you’re going to be using the DISM tool with an internet connection, press 5 or F5 for Safe Mode with Networking.
  11. Once your PC boots in Safe Mode, head to C:\Windows\WinSxS\Temp to confirm that the PendingDeletes and PendingRenames folders are present.
  12. Now, launch an elevated Command Prompt window, then run the DISM and SFC tools.

Check your hard disk for errors

Your hard disk contains your system files, application files, and the entire operating system. These files are arranged in the hard drive’s sectors. Those sectors can become damaged and cause issues, like the System Restore error.

Using the CHKDSK utility to find bad hard disk sectors prevents your operating system from using them. While the tool can also attempt to recover healthy files from those bad sectors, nothing is guaranteed, and you should be ready to lose some files for good.

Once you run the CHKDSK utility, you can run the SFC tool to replace files that might have been lost to the bad sectors.

You can run the CHKDSK utility via the File Explorer window or through an elevated Command Prompt.

Go through the File Explorer:

  1. Use the Windows + E keyboard shortcut to open the File Explorer. You can also right-click the Windows logo in the taskbar and click on File Explorer or click on the folder icon in the taskbar (if you have one).
  2. Once you see the File Explorer window, switch to the left pane and click on the arrow beside This PC.
  3. Under This PC, locate the drive where Windows is installed and right-click it.
  4. Select Properties from the context menu.
  5. Once the Properties dialog window opens, go to the Tools tab.
  6. Click on Check under Error Checking.
  7. Next, select Scan Drive after you see the message that reads, “You don’t need to scan this drive.”
  8. Windows will now check your hard disk for errors.
  9. Once the scan is complete, you’ll see the scan results in a dialog window.

If going through the File Explorer does not get rid of the issue, go through an elevated Command Prompt window. The command-line CHKDSK tool runs a more thorough check. Follow the guide below:

  1. Click on the search icon in the taskbar or press the Windows logo and I keyboard buttons together.
  2. Type “cmd.”
  3. Once you see Command Prompt in the search results, right-click it and select Run as Administrator. If you don’t see the option, click on More, then select it.
  4. Select Yes once the User Account Control dialog window opens and requests permission to open the Command Prompt as an administrator.
  5. After the Command Prompt window appears, type the following line and hit the Enter button:

chkdsk C: /f /r /x

Note: Replace the letter “C” in the command line with your Windows volume drive letter.

Confused about the command? Here’s a brief rundown:

  • The “/x” switch prompts the CHKDSK utility to unmount the drive or partition before running the scan.
  • The “/r” parameter allows the tool to recover any readable information while it checks for bad sectors.
  • The “/f” switch allows the command-line program to fix any error it detects during the scan.

If the drive is busy because your system is using it, you’ll see the following message:
“Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)”

Hit the Y keyboard button to schedule the scan for your next reboot. Restart your system after that, and the process will begin.

Run a full malware scan

You cannot rule out malware without running a full scan. Some malware programs replace system files to escape detection, while others can compromise core system components. Running a full scan allows your antivirus program to scan protected areas that might be affected by malware.

Note that a full scan can potentially run for hours, so you have to allow the antivirus program to do its job. The steps below show you how to run the full scan in Windows Security:

  1. Go to the notification area in the taskbar.
  2. Click on the “Show hidden icons” button.
  3. After the system tray expands, click on the white shield to open Windows Security.
  4. Click on Virus & Threat Protection in the Windows Security interface.
  5. Next, click on Scan Options once you see the Virus & Threat Protection page.
  6. When you see the Scan Options page, select Full Scan, then click on Scan Now.
  7. Allow the process to complete, then restart your system and check for the problem.


Restoring your system should now be easy. Please go to the comments section below to ask questions and share your experiences.


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