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How to troubleshoot ERR EMPTY RESPONSE in Chrome?

By ivan.diskin | February 25, 2019 |

greater than 4 minutes

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There are many good reasons why Google Chrome is among the top web browsers in the world. It is true that over the past years, the product has become quite bloated. However, no one can deny the fact that it is still leading the game.

Now, if you have been using Google Chrome for quite some time, chances are you’ve encountered some problems with no idea on how to resolve them. We understand how frustrating this situation can be. So, in this post, we are going to teach you how to fix the ERR_EMPTY_RESPONSE error on Google Chrome.

What is the ERR_EMPTY_RESPONSE Error?

Before we talk about the solutions, let us discuss what the ERR_EMPTY_RESPONSE error is. It commonly appears on the Google Chrome browser, usually to indicate a bad network connection. In most cases, the affected user browsed the Internet and saw a message on a Chrome tab, telling them that the domain they visited was not working.

When you encounter the ERR_EMPTY_RESPONSE error, you will see one to two sentences detailing the issue. Now, you should know that there are various reasons why this problem occurs. Here are some of them:

  • A bad network connection
  • Overloaded browser cache
  • Problematic Temp files
  • Running programs like faulty extensions that are corrupting or affecting the performance of Google Chrome

It is a good thing that you found this article. In this post, we will provide you with detailed instructions on how to fix the ERR_EMPTY_RESPONSE error on Google Chrome. Make sure you work your way down the list until you discover the solution that will permanently get rid of the problem.

Solution 1: Clearing Your Browser Data

It is possible that your browsing data on Google Chrome is causing the ERR_EMPTY_RESPONSE error. So, we recommend clearing your browser data to see if this fixes the problem. Here are the steps:

  1. Launch Google Chrome.
  2. Go to the top-right corner of the browser, then click the More Options icon, which looks like three vertically aligned dots.
  3. Hover your mouse pointer over History, then select History from the context menu.
  4. Now, go to the left-pane menu and click ‘Clear browsing data’.
  5. Select ‘All time’ as the time range.
  6. Select all the options, then click Clear Data.

Now that your browser data has been cleared, try visiting a website again. Check if the ERR_EMPTY_RESPONSE error is gone.

Pro Tip: As we’ve mentioned, faulty extensions may be corrupting or affecting Google Chrome’s performance. So, we recommend that you protect your browser from malicious extensions by installing Auslogics Anti-Malware. This tool checks your system memory for suspicious programs that could be running in the background. It will also scan browser extensions, preventing data leaks. If there are cookies that track your activity and collect your personal data, Auslogics Anti-Malware will detect them. By installing this software program, you can have the peace of mind knowing that your browsing activities are secure.

If you cannot resolve the
problem yourself, you can
ask our certified PC technicians for immediate assistance in the chat right on this page.

Solution 2: Resetting Your Network Settings

It is possible that the network settings on your PC have been configured incorrectly. To get rid of the ERR_EMPTY_RESPONSE error, you should reset your network. Follow the instructions below:

  1. On your keyboard, press Windows Key+S.
  2. Now, type “Command Prompt” (no quotes).
  3. Right-click Command Prompt, then select Run as Administrator.
  4. If prompted to give permission to the app, click Yes.
  5. Once Command Prompt is up, run the following commands (press Enter after every command line):

ipconfig /release

ipconfig /renew

ipconfig /flushdns

netsh winsock reset

net stop dhcp

net start dhcp

netsh winhttp reset proxy

After running these command lines, check if the ERR_EMPTY_RESPONSE issue has been resolved.

Solution 3: Updating your Device Drivers

It is possible that you are getting the ERR_EMPTY_RESPONSE error because you have an incompatible or outdated network adapter driver. So, if you want to get rid of the issue, it is best that you update your drivers. You have three options for updating your network adapter driver:

  • Through the Device Manager
  • Acquiring the Driver from the Manufacturer’s Website
  • Updating all the Drivers with the Help of Auslogics Driver Updater

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Through the Device Manager

One of the ways to update your network adapter driver is by using the Device Manager on your PC. Follow the instructions below:

  1. On your keyboard, press Windows Key+R to launch the Run dialog box.
  2. Once the Run dialog box is up, type “devmgmt.msc” (no quotes), then hit Enter.
  3. Expand the contents of the ‘Network adapters’ category.
  4. Right-click your network adapter, then choose Update Driver from the options.

Acquiring the Driver from the Manufacturer’s Website

It is true that the Device Manager offers a convenient way to update your network updater driver. However, this tool can miss the latest version of the driver. So, a better option still is to manually download the right driver from the manufacturer’s website. Just make sure you install the right driver version compatible with your operating system and processor type to avoid causing problems to your PC.

Updating all the Drivers with the Help of Auslogics Driver Updater

You must know that if you install the wrong drivers, you will end up with system instability issues on your computer. So, if you want a safer and more reliable way to update your drivers, opt for Auslogics Driver Updater. You won’t have to worry about making mistakes because this tool will identify your OS version and processor type automatically. You simply need to click a button, and it will update all your drivers to their latest, manufacturer-recommended versions.

Do you know other methods for resolving the ERR_EMPTY_RESPONSE error?

Share your ideas in the comments section below!

Fed up with your slow PC? Tired of waiting for Windows to start up? Take a look at the most common reasons behind poor performance and the best ways to deal with them here.


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