How to fix Cannot create new folder in Windows 10, 8.1, 7?

By Eunice Samson | May 23, 2018 |

greater than 5 minutes

One of the good things about Windows is it allows users to conveniently create a new folder from their desktop and File Explorer context menus. However, what will you do when the New Folder and New Item buttons are malfunctioning? This error might be caused by incompatible drivers or corrupted registry keys. Whatever the reason may be, it would be very inconvenient when you cannot create new folder on desktop. It may even delay your work and disrupt your activities.

There are many possible reasons why you can’t create new folders in Windows 10 and they vary depending on the scenario. There are times when users get an error message telling them that their access to creating a new folder is denied. Some users have complained that they cannot create new folder on desktop while others experienced the issue on their USB flash drive. In some cases, users found that they couldn’t find the New Folder option in the right-click menu.

In this article, we will teach you what to do when you can’t create new folders in Windows 10. It is worth noting that this issue can also happen on another Windows operating system. However, you should not worry because our solutions also apply to Windows 10, 8.1, and 7.

Method 1: Checking your anti-virus

It is possible that your anti-virus program is preventing you from creating a new folder on your computer. Your security tool might be protecting certain directories, causing issues such as this. To get rid of the problem, remember to disable features associated with directory protection.
If that method does not work, you can try to disable your anti-virus. Once you’ve done that, check if the problem has been resolved. Your last resort in this method would be to remove your anti-virus. If doing so gets rid of the problem, it would be best to switch to a reliable security tool like Auslogics Anti-Malware. This program detects malicious items you would never suspect existing. What’s more, you can choose from a flexible scheduling plan to automate the scans.

Scan your PC for malware to fix Cannot create new folder in Windows 10, 8.1, 7

Method 2: Running a system restore

You can also bring back your system to a previous state where the error did not exist. The great thing about running a system restore is it can repair corrupted user accounts. So, this method can possibly fix and restore new folder options in your system. With that said, follow the instructions below:

  1. Click the Search icon on the taskbar.
  2. Type “system restore” (no quotes), then select Create a Restore Point.
  3. Once the System Properties window is up, click the System Restore button.
  4. On the System Restore window, click Next.
  5. Select the Show More Restore Points check box. This should open a list of restore points you can bring your system back to.
  6. Now, choose a restore point when the New Folder options were still functioning properly.
  7. Confirm your chosen restore point by clicking Next and Finish.Confirm your restore point to get your sytem back in time
  8. Once you’ve reverted your system to a previous restore point, you can now start setting up a new folder on your desktop or in File Explorer.

Method 3: Setting up a Registry Script

If you’ve used System Restore and it does not resolve the issue, it would be better to set up a registry script. Here are the steps in setting up the registry script:

  1. Open Notepad and paste the script below:
    “Windows Registry Editor Version 5.00
    [HKEY_CLASSES_ROOT\CLSID\{11dbb47c-a525-400b-9e80-a54615a090c0}]
    @=”CLSID_ExecuteFolder”
    [HKEY_CLASSES_ROOT\CLSID\{11dbb47c-a525-400b-9e80-a54615a090c0}\InProcServer32]
    @=”ExplorerFrame.dll”
    “ThreadingModel”=”Apartment”
    [HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\New]
    @=”{D969A300-E7FF-11d0-A93B-00A0C90F2719}”
    [HKEY_CLASSES_ROOT\Folder]
    @=”Folder”
    “EditFlags”=hex:d2,03,00,00
    “FullDetails”=”prop:System.PropGroup.Description;System.ItemNameDisplay;System.ItemType;System.Size”
    “ThumbnailCutoff”=dword:00000000
    “TileInfo”=”prop:System.Title;System.PropGroup.Description;System.ItemType”
    [HKEY_CLASSES_ROOT\Folder\DefaultIcon]
    @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
    00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,68,00,\
    65,00,6c,00,6c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,2c,00,33,00,00,00
    [HKEY_CLASSES_ROOT\Folder\shell]
    If you cannot resolve the
    problem yourself, you can
    ask our certified PC technicians for immediate assistance in the chat right on this page.
    [HKEY_CLASSES_ROOT\Folder\shell\explore]
    “MultiSelectModel”=”Document”
    “BrowserFlags”=dword:00000022
    “ExplorerFlags”=dword:00000021
    [HKEY_CLASSES_ROOT\Folder\shell\explore\command]
    @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
    00,5c,00,45,00,78,00,70,00,6c,00,6f,00,72,00,65,00,72,00,2e,00,65,00,78,00,\
    65,00,20,00,2f,00,73,00,65,00,70,00,61,00,72,00,61,00,74,00,65,00,2c,00,2f,\
    00,65,00,2c,00,2f,00,69,00,64,00,6c,00,69,00,73,00,74,00,2c,00,25,00,49,00,\
    2c,00,25,00,4c,00,00,00
    “DelegateExecute”=”{11dbb47c-a525-400b-9e80-a54615a090c0}”
    [HKEY_CLASSES_ROOT\Folder\shell\open]
    “MultiSelectModel”=”Document”
    “BrowserFlags”=dword:00000010
    “ExplorerFlags”=dword:00000012
    [HKEY_CLASSES_ROOT\Folder\shell\open\command]
    @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
    00,5c,00,45,00,78,00,70,00,6c,00,6f,00,72,00,65,00,72,00,2e,00,65,00,78,00,\
    65,00,20,00,2f,00,73,00,65,00,70,00,61,00,72,00,61,00,74,00,65,00,2c,00,2f,\
    00,69,00,64,00,6c,00,69,00,73,00,74,00,2c,00,25,00,49,00,2c,00,25,00,4c,00,\
    00,00
    “DelegateExecute”=”{11dbb47c-a525-400b-9e80-a54615a090c0}”
    [HKEY_CLASSES_ROOT\Folder\shellex]
    [HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers]
    [HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers\{F9DB5320-233E-11D1-9F84-707F02C10627}]
    @=”PDF Column Info”
    [HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers]
    [HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\BriefcaseMenu]
    @=”{85BBD920-42A0-1069-A2E4-08002B30309D}”
    [HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\Offline Files]
    @=”{474C98EE-CF3D-41f5-80E3-4AAB0AB04301}”
    [HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}]
    [HKEY_CLASSES_ROOT\Folder\shellex\DragDropHandlers]
    [HKEY_CLASSES_ROOT\Folder\shellex\DragDropHandlers\{BD472F60-27FA-11cf-B8B4-444553540000}]
    @=””
    [HKEY_CLASSES_ROOT\Folder\shellex\PropertySheetHandlers]
    [HKEY_CLASSES_ROOT\Folder\shellex\PropertySheetHandlers\BriefcasePage]
    @=”{85BBD920-42A0-1069-A2E4-08002B30309D}”
    [HKEY_CLASSES_ROOT\Folder\shellex\PropertySheetHandlers\Offline Files]
    @=”{7EFA68C6-086B-43e1-A2D2-55A113531240}”
    [HKEY_CLASSES_ROOT\Folder\ShellNew]
    “Directory”=””
    “IconPath”=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
    74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
    00,68,00,65,00,6c,00,6c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,2c,00,33,00,\
    00,00
    “ItemName”=”@shell32.dll,-30396”
    “MenuText”=”@shell32.dll,-30317”
    “NonLFNFileSpec”=”@shell32.dll,-30319”
    [HKEY_CLASSES_ROOT\Folder\ShellNew\Config]
    “AllDrives“=””
    “IsFolder“=””
    “NoExtension“=”” ”
  2. Go to the top menu, then click File.
  3. Choose Save As.
  4. Go to the drop-down menu for the Save As type, then select All Files.
  5. Type “NewFolderFix.reg” (no quotes) as the file title, then save it on the desktop.
  6. On the desktop, you will now see a NewFolderFix.reg shortcut.
  7. Double-click the shortcut. There should be warnings for running the script. Choose ‘yes’ for all of them.
  8. You might see a prompt saying, “Not all data was successfully written to the registry…” Just ignore that because the script should have regained the new folder options.
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Method 4: Editing the registry

The other option would be to repair your registry. There are two options for doing this—either manually or by using a reliable tool like Auslogics Registry Cleaner. Among the two choices, we always recommend the latter. You have to know that the registry is a sensitive database. Making even the smallest mistake like misplacing a comma can prevent your computer from properly booting! So, before you even attempt to edit the registry manually, you have to ensure that you are absolutely confident that you can complete the procedure accurately. Otherwise, it would be better to rely on a trusted tool like Auslogics Registry Cleaner.

Use a safe and reliable tool to edit your registry
Here are the steps in manually editing the registry:

  1. On your keyboard, press Windows Key+R. This should bring up the Run dialog.
  2. Type “regedit” (no quotes) inside the Run dialog box.
  3. Once the Registry Editor is up, navigate to the following path:
  4. HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\
  5. On the left pane, choose ContextMenuHandlers.
  6. Go to the right pane and right-click an empty space.
  7. Click New, then select Key.
  8. Type “new” (no quotes) as the title of the key.
  9. Click the new key, then double-click (Default). This should open the Edit String window.
  10. Close the Registry Editor window.
  11. Set up a new folder by right-clicking the desktop.

Did you try our methods?
Let us know which one worked for you!

Fed up with your slow PC? Tired of waiting for Windows to start up? Take a look at the most common reasons behind poor performance and the best ways to deal with them here.
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