Technical Support for ChillMate

Did you know?

The negative effects from PC overheating extend beyond the hot surface and loud fans. When your PC is idle, the CPU temperature should be within the range of 35 to 45°C (95-113°F). It may go up to 55-65°C (131-149°F) when you run heavy apps, such as games or video editing software. If your CPU temp is continually higher than that, it’s definitely a reason to check your computer for a potential overheating issue.
How can Auslogics ChillMate benefit my PC?

Auslogics ChillMate is a comprehensive tool designed to monitor and optimize your laptop’s temperature, ensuring peak performance and longevity. By constantly monitoring key metrics such as CPU and GPU load, temperature, battery level, and more, ChillMate transforms your laptop into a security monitoring center, guaranteeing smooth operation at all times. With ChillMate, you can optimize your battery usage, customize performance profiles, and maximize your laptop's performance, all while keeping it cool and quiet.

What is included in the free version of Auslogics ChillMate?

The free version of Auslogics ChillMate offers an 8-hour trial period with full access to the program’s core functionality. This trial counts only time spent with the optimization mechanism enabled, not total utility runtime. During this time, you can use almost all features, including CPU cooling, profile switching, advanced stats access, processor optimization, disk priority management, desktop protection, and auto SSD optimization. After your 8-hour trial ends, you will need to purchase a license to continue using ChillMate.

Can I extend the free trial period?

Unfortunately, the free trial period cannot be extended. However, you can purchase a license to unlock unlimited access to ChillMate’s features and continue enjoying its benefits.

How do I register Auslogics ChillMate?

To register Auslogics ChillMate and unlock the full version, simply visit the Auslogics website and follow the prompts to purchase a license. Once you have obtained your license key, enter it into the registration section of the ChillMate program to activate the full version.

Which Windows versions does Auslogics ChillMate support? Does it work with 64-bit and 32-bit processors?

Auslogics ChillMate supports the following Windows versions:

  • Windows 7 (32-bit and 64-bit)
  • Windows 8 (32-bit and 64-bit)
  • Windows 8.1 (32-bit and 64-bit)
  • Windows 10 (32-bit and 64-bit)
  • Windows 11

It does not support Windows 2000, 95, 98, 98SE, ME, XP, or Vista.

There are no Mac or Linux versions.

What are Profiles in ChillMate, and why do I need them?
Default Profile

The Default Profile is the standard profile activated by default. It enables optimization to enhance overall system performance while minimizing unnecessary Windows effects.

The Default Profile offers a balance between performance and efficiency, suitable for everyday use.

Office Profile

The Office Profile is designed for users engaged in productivity work. It enables optimization while setting other parameters to moderate levels for balanced performance.

With the Office Profile you can expect smooth operation during your office tasks, such as document editing and web browsing, without unnecessary resource consumption.

Game Profile

The Game Profile is ideal for gamers who require uninterrupted performance during gaming sessions. When activated, ChillMate allocates resources specifically for games, turning off CPU optimization when you play and turning it back on when you exit them.

With the Game Profile, you can enjoy smooth gameplay without experiencing performance drops, ensuring an immersive gaming experience.

Outdoor Profile

The Outdoor Profile is perfect for users operating their laptops outdoors. When activated, it adjusts settings to maximize battery life, setting display brightness to maximum while enabling adaptive brightness to conserve energy.

With the Outdoor Profile, you can work or browse comfortably on the go without worrying about increased battery drain.

Browsing Profile

The Browsing Profile is designed for light browsing and streaming. When activated, ChillMate minimizes background tasks and adjusts settings to suit simple workloads, keeping your laptop responsive without wasting energy.

With the Browsing Profile, you’ll enjoy extended battery life, quieter fans, and smooth page loads—perfect for long browsing sessions without the extra power draw.

How does ChillMate protect my hardware from overheating?

Overheating can warp circuits, degrade solder joints, and shorten component life. ChillMate keeps temperatures in check by engaging its cooling mechanism and dynamically adjusting fan speeds before heat reaches dangerous levels. This proactive approach prevents thermal stress, helping you avoid costly repairs and extend your laptop’s lifespan.

Can ChillMate reduce noisy fan operation?

Loud fans often spin at full speed when they detect high temperatures, creating an annoying racket. ChillMate smooths out fan curves by stabilizing your CPU and GPU temperatures. When your system stays cooler, fans run more quietly—so you can work or play without that distracting hum.

How does ChillMate extend my battery’s lifespan?

Frequent cycling between high and low power loads strains battery cells, leading to capacity loss over time. ChillMate’s optimization profiles minimize unnecessary CPU and GPU spikes and intelligently manage power draw. By smoothing consumption patterns, it reduces stress on your battery, helping preserve its full capacity longer.

Is ChillMate safe to use on my laptop?

Yes. ChillMate is built by Auslogics with strict security standards. It operates locally, and all code is digitally signed. Regular updates ensure you always have the latest security patches and feature improvements.