Do you encounter the Error 0x8019019a while adding or managing a non-Microsoft address on the Windows Mail app? The issue can be quite frustrating. In any case, we’ll teach you how to fix the Error Code 0x8019019a when setting up a Yahoo account.

First, let’s quickly go through some crucial details about the problem.

What Is the Mail App Error 0x8019019a?

The Windows Mail app is so unique that it allows for the integration and organization of mail platforms properties. The features are hosted on different email servers, such as Microsoft 365, Outlook, and Gmail. However, like all software, it is not immune to bugs, especially the notorious Error 0x8019019a.

Despite that, many Windows users find the idea of collecting and managing their email accounts on a single platform irresistible. However, it’s always a bothersome experience for them due to the recurrent nature of the problem.

In full, the error appears as so:

Something went wrong, we are sorry, but we weren’t able to do that.

Naturally, this message causes many PC users to panic. However, based on our study of the error code, the problem is easy to resolve.

According to some users, the issue seems to start when installing a Windows update or changing passwords. One user narrated how the problem occurred in a fascinating scenario because he forgot to update his password before it expired.

Some even faced it while they were trying to initiate their first sign-in onto the app. In addition to those, other potential factors you must not rule out are as follows:

  • Outdated Mail App version
  • Mail app installation error
  • System glitch.

We’ve compiled different solutions to fix the “email not working” issue in the Windows mail app.

How to Fix the Windows 10 Mail App Error Code 0x8019019a?

To fix the Windows 10 mail app error code, you can use any of the solutions below. If a method does not work, try the other one until you find what fixes the issue correctly.

  1. Update Windows OS and the Mail App

Microsoft often releases updates periodically to resolve any bug and compatibility issues. A computer running without the latest Windows updates is likely to encounter system and apps conflicts, leading to the 0x8019019a error. Updating to the newest build might be the fix you need.

See the steps below:

  1. Type “windows update” (no quotes) in the search box and select the matching option from the results.
  2. On the right pane, find the “Check for updates” button and click on it.
  3. Wait for the check process to give you the list of available updates.
  4. If found, click the Install updates button to start installing them.
  5. On the next screen, tick the “I accept the terms and conditions” option and click Finish.
  6. To effect the changes, restart the PC if it fails to reboot automatically when the installation completes.
  7. To update the Mail App, search for “Mail” (no quotes). After that, find the app among the results and right-click on it to select the Share option in the context menu. (Note: The Microsoft’s store page for the Mail app will open automatically. There, you can check for available updates).
  8. If found, click the Update button to install the latest version for your computer.
  9. Now, restart the PC again and check if the fix worked.

If nothing changed, try the next solution.

  1. Fix the Windows Mail App

Like we pointed out earlier, you shouldn’t rule out the possibility that the problem might be due to corrupt system files. It could be due to bad sectors in the storage system, malicious activities by malware and viruses, or power-related issues forcing the PC to shut down unexpectedly. In this case, your alternative would be to reset the app to its original form or use a system protection tool to clean the harmful files.

  1. Resetting the App

Resetting the Windows mail app may help fix the issue at once. If you want to try this method, follow the steps below:

  1. Press the Windows key and select the Settings icon.
  2. Under the Settings window on the left pane, navigate to Apps > Apps & Features.
  3. Among the list of displayed apps, locate the Mail app and click on it.
  4. Then, click the Advanced options button.
  5. Click the Reset button, then reboot the PC.

The app should start working correctly now, but if that doesn’t happen, continue to the next fix.

  1. Run an Anti-Malware Program

Anti-malware tools are specifically designed to reverse the harmful effects of malware, while also protecting your PC against future compromise. However, you’ve got to be careful when choosing an anti-malware program.

Some tend to interfere with other useful applications.


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That’s why we strongly recommend you use Auslogics Anti-Malware tool to give your device the all-round protection it requires. Here is a list of what it would do for you:

  1. Checks the system memory to find and clean malicious running programs.
  2. Scans your browser extensions and every other “leaks” for malware.
  3. Runs independently as a separate program to prevent conflicts with other activities in the device.
  4. Offers 24-hour protection for your computer through regular scans.
  5. Overall, it has a simple interface that makes it easy to use.
  1. Delete and Add Your Yahoo Account Again

If you were already signed in before the problem started, it might be that a minor fault in the system modules triggered the Error Code 0x8019019a. Deleting your Yahoo mail account in the app and re-logging in could make the glitch disappear. Follow the steps below:

  1. Open the Mail app and click on Account located on the left side of the screen.
  2. Next, select your Yahoo mail address and click the “Delete account from this device” option.
  3. On the prompt dialogue box, confirm your request to delete the account, then close the app.
  4. Restart the PC and try adding your Yahoo account to see if the issue is resolved.
  1. Use the “Other Account POP, IMAP” Sign-In Option

If there’s no significant improvement after applying the above solution (number 3), repeat the procedures. However, select the “Other Account POP, IMAP” option instead of  Yahoo! when re-adding the account.

You can temporarily delete all other mail accounts logged in the app before signing in with your Yahoo account as an extra trick. After that, see if the error resurfaces again.

  1. Try Generating a New App Password

Aside the password associated with your account, Yahoo! will let you use generated passwords specifically meant for signing into apps such as the Windows Mail. Not necessarily as a backup but as an extra security feature to protect your account.

According to some users, the automatically created passwords make it easy when adding a Yahoo mail on third-party apps. It’s therefore worth trying. See the guides below:

  1. First, follow the guide in method 3 to remove your Yahoo account from the app.
  2. Launch your web browser and open the Yahoo sign-in page.
  3. After logging in with your credentials, click the profile icon on the top-right corner to find Account Information.
  4. Under that, select Account Security
  5. Scroll down and select the Generate App Password option.
  6. Next, click on Other Apps in the drop-down menu.
  7. Hit the Generate”= button to get a 16-characters long password.
  8. After copying the password, open the Windows Mail app to sign-in your account.
  9. On the Add Account screen, select the Yahoo option, then enter your username and the generated password.

That way, you will most likely be able to add your account with ease.


Did you find the above tips useful? Please leave a comment. Also, check out our blog for more tips for resolving common Windows 10 issues.