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How to fix error 1500 (Another installation is in progress) on Windows 10?

By Tobenna Nnabeze | January 28, 2020 |

greater than 6 minutes

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You’ve downloaded a program on your Windows 10 computer, but it refuses to install. Instead, you keep getting an error message that says, “Error 1500. Another installation is in progress. You must complete that installation before continuing this one. This could also happen during the download process.

What makes the issue so frustrating is that there’s no other ongoing installation. This leaves you to wonder where the error is coming from.

The problem is not new. It has been encountered by users on previous versions of Windows, including Vista, XP, Windows 7, and Windows 8.

“Why does this happen? And what can I do to get rid of it?” You’ll get the answers to these questions soon enough. So please, keep reading.

What Is Error Code 1500?

“Another installation is in progress” with the error code 1500 occurs when you try to start a program installation at a time when Windows Installer (MSI) is already running.

Normally, as the message points out, all you need to do is check if there are any ongoing processes and then wait for them to complete or terminate them.

But many Windows 10 users report that they get the error even when there are no other actions in progress. In this case, the problem is suspected to be caused by an ‘In progress’ key left behind by a previous installation.

Let’s now go ahead and look at the fixes for the error.

How Do I Fix “Error 1500 – Another Installation Is in Progress”?

There are a handful of methods you can use to successfully get rid of this error.

How to fix Error Code 1500 on Windows 10:

  1. Close conflicting background processes
  2. Disable the installation reference using the Registry Editor
  3. Restart Windows Installer
  4. Run SFC (System File Checker) and DISM scans
  5. Troubleshoot the Windows Store app and Windows Update
  6. Do a manual reset of the Windows Update components

Let’s get right to it, shall we?

Fix 1: Close Conflicting Background Processes

There may be installer processes that are already running or stuck in the background. These hold up the new program installation, leading to the “Another installation in progress” error.

You will have to kill these background processes through Task Manager.

Follow these easy steps to get it done:

  1. Go to the Start Menu.
  2. Type Task Manager in the search bar and click on the option from the search results.

Alternatively, you can press the Windows logo key + X to open the WinX menu. Then select Task Manager from the list.

  1. Go to the Processes tab.
  2. Scroll through the Background processes category and locate exe.
  3. Click on the entry and then click the End Task button.

Note: If you find setup.exe and msiexec.exe on the list, select them and click the End Task button.

  1. Close the Task Manager window.

After completing this fix, check if the installation will go through successfully.

Fix 2: Disable the Installation Reference Using the Registry Editor

When a program is being installed, a status reference is added to the Registry. The entry is removed after the process is complete. But sometimes, this fails to happen, preventing you from installing a new program.

Follow the procedure below to resolve the issue:

  1. Invoke the Run dialog by pressing the Windows logo key + R shortcut on your keyboard.
  2. Type regedit into the text box and press Enter or click OK to open the Registry Editor.
  3. Go to the panel on the left-hand side of the window and scroll down to the HKEY_LOCAL_MACHINE Expand it and open the following subkey:

\Software\Microsoft\Windows\Installer\InProgress.

  1. On the right-hand side of the window, double-click the Default string.
  2. In the box that opens, go to the Value data field and delete its entry.
  3. Click the OK button to apply the change.
  4. Close the Registry Editor and restart your computer.

Once you’re done, try the installation again and see if the error has been taken care of.

Fix 3: Restart Windows Installer

Windows Installer is a component that handles the installation and removal of programs on your computer. Stopping it and starting it up again may help in resolving the issue in discussion.

Here’s how to do so:

  1. Go to the Start menu.
  2. Type Services in the search bar and click on the option from the results list.
  3. On the page that opens, scroll down to Windows Installer and double-click on it.
  4. Now, click the Stop button or expand the Startup type drop-down menu and choose Disabled.
  5. Click the Apply button.
  6. Click the OK button.
  7. Close the Services window and restart your computer.
  8. Repeat steps 1 to 3.
  9. Press the Start button or expand the Startup type drop-down menu and select Manual.
  10. Click the Apply button and then click OK.
  11. Close the Services window.

Now try installing the program once more. It should go through without any problem. But if the issue persists, then move on to the next fix.

If you cannot resolve the
problem yourself, you can
ask our certified PC technicians for immediate assistance in the chat right on this page.

Fix 4: Run SFC (System File Checker) and DISM Scans

Damaged system files could be the reason your computer is detecting an ongoing installation when there is none. System File Checker is a Windows utility that can detect and repair these files. You should, therefore, run a scan with it via an elevated Command Prompt and see if that solves your problem.

Here’s how:

  1. Go to the Start menu.
  2. Type CMD in the search bar and right-click on Command Prompt from the search results.
  3. Select Run as administrator.

Alternatively, you can open Command Prompt with admin rights through the WinX menu (Press the Windows logo + X shortcut). Locate and click on Command Prompt (Admin) from the list.

  1. Type or copy and paste sfc /scannow into the window and press Enter on your keyboard. (Note that there’s a space between “sfc” and “/scannow”).
  2. Wait for the scan to complete. The process might take a while.
  3. Restart your computer.

System File Checker (SFC) might not be able to repair all damaged system files. So, if you still get the “Another installation in progress” error, go ahead and run the DISM (Deployment Image Servicing and Management) tool:

  1. Press the Windows logo + X shortcut to invoke the WinX menu.
  2. Select Command Prompt (Admin) from the list.
  3. Enter the following command line and press Enter:

DISM /Online /Cleanup-Image /RestoreHealth

  1. Wait for the scan to complete.

After the DISM scan is done, run the SFC scan again as shown earlier. Then restart your PC and see if the issue has been resolved.

Fix 5: Troubleshoot the Windows Store App and Windows Update

You might have encountered the error while trying to install an app from the Windows Store. If so, you may be able to fix the problem by running the built-in Windows Store Apps and Windows Update troubleshooters on Windows 10.

Follow these easy steps:

  1. To open the Start menu, press the Windows logo key.
  2. Type Settings in the search bar and double-click the first option displayed in the results list.
  3. Select Troubleshoot under Update and Security.
  4. Locate Windows Store Apps on the right-hand side of the page and run the troubleshooter.
  5. Follow the instructions displayed on the screen to complete the process.
  6. Now, go back to Troubleshoot and locate Windows Update. Run the troubleshooter and follow the on-screen prompts.
  7. Restart your computer and see if the new program installation issue has been resolved.

Fix 6: Do a Manual Reset of the Windows Update Components

If the error code still shows up after applying all the fixes above, another option you have is to reset the Windows Update components on your PC. This fixes any missing or corrupt Windows Update files.

Observe the procedure below to get it done:

  1. Press the Windows logo on your keyboard.
  2. In the Start menu that opens, type CMD in the search bar and right-click on Command Prompt from the results list.
  3. Select Run as administrator.
  4. Now, to disable all the Windows Update components, you’ll have to enter the following lines of command and press Enter after each one:
  • net stop wuauserv
  • net stop cryptSvc
  • net stop bits
  • net stop msiserver

Note: if you decide to copy and paste, ensure you remove the bullet point before pressing Enter.

  1. Enter the following commands and press Enter after each one:
  • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
  • ren C:\Windows\System32\catroot2 Catroot2.old

This will rename the SoftwareDistribution folder.

  1. Now, execute the following command lines to start the Windows Update components again:
  • net start wuauserv
  • net start cryptSvc
  • net start bits
  • net start msiserver
  1. Close the Command Prompt window and restart your computer.

There you have it.

By the time you’ve performed all these fixes, the problem is expected to be resolved.

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We do hope this content has been of help to you.

If you have any further suggestions, questions, or comments, please feel free to share them in the comments section below.

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