How to get rid of the Nt_wrong_symbols.sys BSOD on Windows 10?

By Eunice Samson | July 30, 2019 |

greater than 5 minutes

Blue Screen of Death (BSOD) errors can be terrifying, especially when you have essential data stored on your computer. When our PCs crash, we worry that we won’t be able to fix the problem, leading us to accept that our files have been obliterated. Thankfully, this is not always the case. These days, a lot of BSOD issues can be resolved. You simply need to learn about the nature of the error and how to deal with it accordingly.

One of the problems that users have been complaining about is the Nt_wrong_symbols.sys BSOD error. They reported that while they tried to play games like Sims 4, Fallout 4, and State of Decay, their screen would crash and show a Blue Screen of Death error message. The BSOD is usually accompanied by the following error codes:

UNEXPECTED_STORE_EXCEPTION

DRIVER_POWER_STATE_FAILURE

WHEA_UNCORRECTABLE_ERROR

KERNEL_SECURITY_CHECK_FAILURE

What is the BSOD Nt_wrong_symbols.sys Error?

As we always tell our dear readers, the most effective way to resolve BSOD errors is to know what causes them in the first place. So, before we teach you how to fix the Nt_wrong_sysmbols.sys BSOD, we will explain what’s behind the issue.

Nt_wrong_symbols.sys is one of the essential system files that the Windows 10 operating system needs to function properly. This system file remains indispensable over the various builds of the OS. However, after users installed the Fall Creators Update V1709, many reported encountering a Blue Screen of Death error. After the update, Nt_wrong_symbols.sys somehow got corrupted or damaged. Consequently, various system-related errors started to occur.

Many experts say that the Nt_wrong_symbols.sys BSOD error seems like a typical software driver bug. Moreover, it is not likely that the problem was caused by a hardware issue. In most cases, affected users were able to get rid of the error by reinstalling or updating their graphics card driver. That may be easy to do, but you must remember that the BSOD error will prevent you from accessing your OS. Do not worry because we will show you how to fix the KERNEL_SECURITY_CHECK_FAILURE BSOD (Nt_wrong_symbols.sys).

Boot into Safe Mode First

As we’ve mentioned, the BSOD error will keep you from booting your system. So, we suggest that you access the system via Safe Mode. Once you’re inside, you should perform an SFC scan, run a full malware check, diagnose memory issues, and install Windows updates. If these solutions do not help you get rid of the error, you can uninstall the Fall Creators Update temporarily.

Now, before you proceed to the solutions, you must learn how to boot into Safe Mode. To do that, follow the steps below:

  1. Try rebooting your system several times until you see the Automatic Repair screen.
  2. Once you’re in the Automatic Repair window, follow this path:

Troubleshoot ->Advanced Options ->Startup Settings ->Restart

  1. You will see a list of options for restarting your system. Press 5 on your keyboard to choose the ‘Enable Safe Mode with Networking’ option.

After booting into Safe Mode, you can proceed to the solutions below.

Solution 1: Updating Your Graphics Card Driver

There are various ways to update your drivers. You can do it via the Device Manager, or you can download and install the driver manually. However, the most convenient and reliable way to do it is to use a trusted program like Auslogics Driver Updater. Let us show you the different processes to help you understand why this is true.

Updating Your Graphics Card Driver via the Device Manager

  1. Go to your taskbar, then right-click the Windows icon.
  2. Select Device Manager from the list.
  3. Once you’re in the Device Manager window, expand the contents of the Display Adapters category.
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  5. Right-click your graphics card, then select Update Driver from the context menu.

Downloading and Installing the Drivers Manually

Now, you should know that it is possible for the Device Manager to miss the latest version for your driver. So, you might still end up downloading the driver from the manufacturer’s website. When you choose this option, you need to be careful. You must download the driver that is compatible with your operating system and processor type. Otherwise, you will experience system instability issues.

Using Auslogics Driver Updater

Because other methods can be unreliable and unsafe, we recommend that you use Auslogics Driver Updater instead. After installing this app, all you need to do is click a button and it will update your drivers to the latest manufacturer-recommended versions. You do not have to worry about installing the wrong graphics card driver because Auslogics Driver Updater will find the version that is compatible with your OS and processor. What’s more, this tool will resolve all the driver-related issues on your computer. So, once the process is complete, you will experience a considerable improvement in your PC’s performance.

Solution 2: Running the System File Checker (SFC)

One of the great things about the Windows 10 OS is it has a built-in utility for fixing damaged or corrupted system files. As we’ve mentioned, the problem has something to do with a system file. So, you should use the System File Checker. To perform an SFC scan, follow the instructions below:

  1. Press Windows Key+S on your keyboard to open the Search box.
  2. Inside the Search box, type “Command Prompt” (no quotes).
  3. Right-click Command Prompt from the results, then select Run as Administrator.
  4. Once Command Prompt is up, type “sfc /scannow” (no quotes) and press Enter.

Remember that the SFC scan will take several minutes to complete. So, it is important that you avoid interfering with it.

Solution 3: Installing the Latest Windows 10 Updates

Usually, bugs can be fixed by installing the latest updates for your operating system. So, if you want to get rid of the error, you can also try downloading and installing the latest Windows 10 updates. Here are the steps:

  1. Open the Settings app by pressing Windows Key+I on your keyboard.
  2. Select Update & Security.
  3. Go to the left-pane menu, then click Windows Update.
  4. Now, move to the right pane and click Check for Updates.
  5. After your system has downloaded the latest updates, restart your computer. Doing so will allow you to install the updates.

Solution 4: Removing the Fall Creators Update Temporarily

If the problem persists even after you’ve tried the solutions above, then we suggest that you remove the Fall Creators Update. What you can do is try to install it again in the future or simply wait until Microsoft releases the next build. You can get rid of the update by using Windows Recovery or System Restore.

Method 1: Windows Recovery

  1. Press Windows Key+I on your keyboard to launch the Settings app.
  2. Now, select Update & Security.
  3. Click Recovery from the list on the left pane.
  4. Move to the right pane, then look for the ‘Go back to the previous version of Windows 10’ option. Click the Get Started button below it.
  5. If prompted to confirm your action, click Yes.

Method 2: System Restore

  1. Go to your taskbar, then click the Search icon.
  2. Inside the Search box, type “system restore” (no quotes).
  3. Select Create a Restore Point from the results.
  4. Click System Restore.
  5. On the next window, click Next.
  6. Choose a restore point wherein the BSOD error did not exist.
  7. Click Wait to complete the process.

After removing the Fall Creators Update, check if the BSOD error is gone.

Which of the solutions helped you resolve the BSOD error?

Let us know in the comments below!

Fed up with your slow PC? Tired of waiting for Windows to start up? Take a look at the most common reasons behind poor performance and the best ways to deal with them here.
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