{"id":106045,"date":"2026-06-17T13:07:01","date_gmt":"2026-06-17T13:07:01","guid":{"rendered":"https:\/\/www.auslogics.com\/pt\/articles\/\/"},"modified":"2026-06-17T13:09:01","modified_gmt":"2026-06-17T13:09:01","slug":"erro-bsod-ntoskrnl-exe-no-windows-11-10-corrigido","status":"publish","type":"ptpost","link":"https:\/\/www.auslogics.com\/pt\/articles\/erro-bsod-ntoskrnl-exe-no-windows-11-10-corrigido\/","title":{"rendered":"Erro BSOD Ntoskrnl.exe no Windows 11\/10 [CORRIGIDO]"},"content":{"rendered":"<p data-start=\"55\" data-end=\"331\">O erro <strong data-start=\"62\" data-end=\"103\">&#8220;o arquivo ntoskrnl.exe est\u00e1 ausente&#8221;<\/strong> geralmente ocorre quando componentes essenciais do kernel do sistema operacional Windows NT, como o gerenciamento de processos e de mem\u00f3ria, encontram algum problema. Este guia apresenta diversas maneiras de resolver esse erro.<\/p>\n<p data-start=\"333\" data-end=\"529\">Voc\u00ea encontrou uma <strong data-start=\"352\" data-end=\"381\">Tela Azul da Morte (BSOD)<\/strong> que aponta o <strong data-start=\"395\" data-end=\"411\">Ntoskrnl.exe<\/strong> como o respons\u00e1vel pelo problema. Antes de isso acontecer, provavelmente voc\u00ea percebeu alguns dos seguintes sintomas:<\/p>\n<ul data-start=\"531\" data-end=\"656\">\n<li data-section-id=\"ym018q\" data-start=\"531\" data-end=\"564\">Desempenho lento do computador;<\/li>\n<li data-section-id=\"ihrsra\" data-start=\"565\" data-end=\"614\">Alto uso da CPU e consequente superaquecimento;<\/li>\n<li data-section-id=\"17uu09i\" data-start=\"615\" data-end=\"656\">Reinicializa\u00e7\u00f5es aleat\u00f3rias do sistema.<\/li>\n<\/ul>\n<p data-start=\"658\" data-end=\"803\">Ent\u00e3o, finalmente, durante a inicializa\u00e7\u00e3o do Windows, voc\u00ea recebe uma mensagem de erro informando que <strong data-start=\"761\" data-end=\"802\">&#8220;o arquivo ntoskrnl.exe est\u00e1 ausente&#8221;<\/strong>.<\/p>\n<p data-start=\"805\" data-end=\"864\">N\u00e3o se preocupe. Esse \u00e9 um problema que pode ser resolvido.<\/p>\n<p data-start=\"866\" data-end=\"942\">Continue lendo para descobrir como eliminar o erro <strong data-start=\"917\" data-end=\"941\">BSOD do Ntoskrnl.exe<\/strong>.<\/p>\n<div class=\"tipsbox\">\r\n\t<div class=\"tipsbox__heading\">\r\n\t\t<div class=\"tipsbox__arrow-right\"><\/div>\r\n\t\t<div class=\"tipsbox__shield\">PRO TIP<\/div>\r\n\t\t<div class=\"tipsbox__arrow-left\"><\/div>\r\n\t<\/div>\r\n\t<div class=\"tipsbox__text\">Se voc\u00ea n\u00e3o quiser ler o artigo completo, pode simplesmente assistir a um v\u00eddeo curto mostrando uma solu\u00e7\u00e3o r\u00e1pida aqui:<\/p>\n<p><div class=\"epyt-video-wrapper\" id=\"videoobject-vC68FRuG6iw\"><iframe loading=\"lazy\" data-lazyloaded=\"1\" data-no-lazy=\"1\"  id=\"_ytid_26045\"  width=\"480\" height=\"270\"  data-origwidth=\"480\" data-origheight=\"270\" src=\"https:\/\/www.youtube.com\/embed\/vC68FRuG6iw?enablejsapi=1&autoplay=0&cc_load_policy=0&iv_load_policy=1&loop=0&modestbranding=0&fs=1&playsinline=0&controls=1&color=red&cc_lang_pref=en&rel=0&autohide=2&theme=dark&\" class=\"__youtube_prefs__  title=\"HOW TO FIX WINDOWS 10 BSOD CAUSED BY NTOSKRNL.EXE\"  allow=\"fullscreen; accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/div>\r\n<\/div>\r\n\n<h2 data-section-id=\"b466d5\" data-start=\"0\" data-end=\"26\">O Que \u00c9 o Ntoskrnl.exe?<\/h2>\n<p data-start=\"28\" data-end=\"257\"><strong data-start=\"28\" data-end=\"44\">Ntoskrnl.exe<\/strong> (abrevia\u00e7\u00e3o de <em data-start=\"60\" data-end=\"96\">Windows NT Operating System Kernel<\/em>) \u00e9 um componente essencial do Windows respons\u00e1vel pela abstra\u00e7\u00e3o de hardware, gerenciamento de processos e mem\u00f3ria, al\u00e9m de diversos outros servi\u00e7os do sistema.<\/p>\n<p data-start=\"259\" data-end=\"302\">Ele \u00e9 composto pelos seguintes componentes:<\/p>\n<ul data-start=\"304\" data-end=\"496\">\n<li data-section-id=\"8gcnyq\" data-start=\"304\" data-end=\"342\">Gerenciador de cache (Cache Manager)<\/li>\n<li data-section-id=\"1pusbf7\" data-start=\"343\" data-end=\"351\">Kernel<\/li>\n<li data-section-id=\"1ki32tb\" data-start=\"352\" data-end=\"393\">Gerenciador de mem\u00f3ria (Memory Manager)<\/li>\n<li data-section-id=\"cp9mmg\" data-start=\"394\" data-end=\"405\">Executive<\/li>\n<li data-section-id=\"1x4mx7m\" data-start=\"406\" data-end=\"471\">Monitor de refer\u00eancia de seguran\u00e7a (Security Reference Monitor)<\/li>\n<li data-section-id=\"1nbzw7z\" data-start=\"472\" data-end=\"496\">Agendador (Dispatcher)<\/li>\n<\/ul>\n<p data-start=\"498\" data-end=\"671\">Como ele \u00e9 uma parte fundamental do Windows, quando ocorre algum problema relacionado a esse componente, o computador pode travar e exibir uma <strong data-start=\"641\" data-end=\"670\">Tela Azul da Morte (BSOD)<\/strong>.<\/p>\n<p data-start=\"673\" data-end=\"790\">O problema pode ocorrer repetidamente. Al\u00e9m disso, voc\u00ea tamb\u00e9m pode receber o c\u00f3digo de erro <strong data-start=\"766\" data-end=\"789\">&#8220;Memory Management&#8221;<\/strong>.<\/p>\n<h2 data-section-id=\"1crtm2n\" data-start=\"792\" data-end=\"827\">O Que Causa o Erro Ntoskrnl.exe?<\/h2>\n<p data-start=\"829\" data-end=\"882\">N\u00e3o existe uma \u00fanica causa espec\u00edfica para esse erro.<\/p>\n<p data-start=\"884\" data-end=\"989\">O problema pode estar relacionado tanto a software quanto a hardware. Entre os fatores mais comuns est\u00e3o:<\/p>\n<ul data-start=\"991\" data-end=\"1470\">\n<li data-section-id=\"1nbtrk7\" data-start=\"991\" data-end=\"1114\">Drivers de dispositivo desatualizados, corrompidos ou incompat\u00edveis. Por isso, \u00e9 importante mant\u00ea-los sempre atualizados.<\/li>\n<li data-section-id=\"17lcdrm\" data-start=\"1115\" data-end=\"1204\">Mem\u00f3ria RAM defeituosa. A substitui\u00e7\u00e3o dos m\u00f3dulos de mem\u00f3ria pode resolver o problema.<\/li>\n<li data-section-id=\"92itdd\" data-start=\"1205\" data-end=\"1386\">Quantidade insuficiente de RAM ou armazenamento local para lidar com as atividades do computador. Isso pode causar travamentos frequentes e, consequentemente, o erro Ntoskrnl.exe.<\/li>\n<li data-section-id=\"vjig12\" data-start=\"1387\" data-end=\"1435\">Overclock aplicado aos componentes do sistema.<\/li>\n<li data-section-id=\"149a2ma\" data-start=\"1436\" data-end=\"1470\">Arquivos do sistema corrompidos.<\/li>\n<\/ul>\n<h2 data-section-id=\"jsl9k1\" data-start=\"1472\" data-end=\"1535\">Como Corrigir o BSOD do Windows 10 Causado pelo Ntoskrnl.exe<\/h2>\n<p data-start=\"1537\" data-end=\"1603\">Agora que vimos as poss\u00edveis causas, vamos apresentar as solu\u00e7\u00f5es.<\/p>\n<h3 data-section-id=\"1mlbo1x\" data-start=\"1605\" data-end=\"1640\">Corre\u00e7\u00e3o 1: Atualize os Drivers<\/h3>\n<p data-start=\"1642\" data-end=\"1756\">Veja como corrigir o erro de tela azul do <strong data-start=\"1684\" data-end=\"1700\">Ntoskrnl.exe<\/strong> no Windows 11 usando o <strong data-start=\"1724\" data-end=\"1755\">Gerenciador de Dispositivos<\/strong>:<\/p>\n<h4 data-section-id=\"14e1g46\" data-start=\"1758\" data-end=\"1769\">Etapa 1<\/h4>\n<p data-start=\"1771\" data-end=\"1905\">Pressione e segure a tecla <strong data-start=\"1798\" data-end=\"1809\">Windows<\/strong> e, ao mesmo tempo, pressione <strong data-start=\"1839\" data-end=\"1844\">X<\/strong> para abrir o <strong data-start=\"1858\" data-end=\"1904\">Menu de Usu\u00e1rio Avan\u00e7ado (Power User Menu)<\/strong>.<\/p>\n<h4 data-section-id=\"14e1g45\" data-start=\"1907\" data-end=\"1918\">Etapa 2<\/h4>\n<p data-start=\"1920\" data-end=\"1979\">Selecione <strong data-start=\"1930\" data-end=\"1978\">Gerenciador de Dispositivos (Device Manager)<\/strong>.<\/p>\n<h4 data-section-id=\"14e1g44\" data-start=\"1981\" data-end=\"1992\">Etapa 3<\/h4>\n<p data-start=\"1994\" data-end=\"2046\">Localize a categoria do driver que deseja atualizar.<\/p>\n<p data-start=\"2048\" data-end=\"2060\">Por exemplo:<\/p>\n<ul data-start=\"2062\" data-end=\"2266\">\n<li data-section-id=\"18g2dg8\" data-start=\"2062\" data-end=\"2159\">Para atualizar o driver da placa de v\u00eddeo, expanda <strong data-start=\"2115\" data-end=\"2158\">Adaptadores de v\u00eddeo (Display Adapters)<\/strong>.<\/li>\n<li data-section-id=\"rf8yz8\" data-start=\"2160\" data-end=\"2266\">Para atualizar o driver do microfone, expanda <strong data-start=\"2208\" data-end=\"2265\">Entradas e sa\u00eddas de \u00e1udio (Audio Inputs and Outputs)<\/strong>.<\/li>\n<\/ul>\n<h4 data-section-id=\"14e1g43\" data-start=\"2268\" data-end=\"2279\">Etapa 4<\/h4>\n<p data-start=\"2281\" data-end=\"2376\">Clique com o bot\u00e3o direito no driver desejado e selecione <strong data-start=\"2339\" data-end=\"2375\">Atualizar Driver (Update Driver)<\/strong>.<\/p>\n<h4 data-section-id=\"14e1g42\" data-start=\"2378\" data-end=\"2389\">Etapa 5<\/h4>\n<p data-start=\"2391\" data-end=\"2474\" data-is-last-node=\"\" data-is-only-node=\"\">Selecione <strong data-start=\"2401\" data-end=\"2473\">Pesquisar drivers automaticamente (Search Automatically for Drivers)<\/strong>.<\/p>\n<p data-start=\"2391\" data-end=\"2474\" data-is-last-node=\"\" data-is-only-node=\"\"><img decoding=\"async\" class=\"alignnone  wp-image-106047\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/Search-Automatically-for-Drivers-300x216.webp\" alt=\"\" width=\"725\" height=\"522\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/Search-Automatically-for-Drivers-300x216.webp 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/Search-Automatically-for-Drivers-768x552.webp 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/Search-Automatically-for-Drivers-560x402.webp 560w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/Search-Automatically-for-Drivers.webp 1016w\" sizes=\"(max-width: 725px) 100vw, 725px\" \/><\/p>\n<div class=\"qMYqUG_convSearchResultHighlightRoot\">\n<div class=\"\" data-turn-id-container=\"request-WEB:db7b424b-2dad-4da3-8b61-45d3c6d19d0f-63\" data-is-intersecting=\"true\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:db7b424b-2dad-4da3-8b61-45d3c6d19d0f-63\" data-turn-id-container=\"request-WEB:db7b424b-2dad-4da3-8b61-45d3c6d19d0f-63\" data-testid=\"conversation-turn-84\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"4c204166-4888-450a-9ef1-a45497fa85b2\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full dark markdown-new-styling\">\n<p data-start=\"0\" data-end=\"62\">O Windows far\u00e1 o download e instalar\u00e1 a atualiza\u00e7\u00e3o do driver.<\/p>\n<p data-start=\"64\" data-end=\"153\">Reinicie o sistema para que o dispositivo afetado possa come\u00e7ar a utilizar o novo driver.<\/p>\n<h3 data-section-id=\"1pcdyuz\" data-start=\"155\" data-end=\"244\">Corre\u00e7\u00e3o 2: Execute uma Verifica\u00e7\u00e3o com a Ferramenta Diagn\u00f3stico de Mem\u00f3ria do Windows<\/h3>\n<p data-start=\"246\" data-end=\"329\">O erro de tela azul pode estar relacionado a um m\u00f3dulo de mem\u00f3ria (RAM) defeituoso.<\/p>\n<p data-start=\"331\" data-end=\"415\">Veja como executar a ferramenta <strong data-start=\"363\" data-end=\"400\">Diagn\u00f3stico de Mem\u00f3ria do Windows<\/strong> no Windows 11:<\/p>\n<ol data-start=\"417\" data-end=\"766\">\n<li data-section-id=\"t4ccp6\" data-start=\"417\" data-end=\"451\">Feche todas as janelas abertas.<\/li>\n<li data-section-id=\"ts0jv0\" data-start=\"452\" data-end=\"479\">Abra o menu <strong data-start=\"467\" data-end=\"478\">Iniciar<\/strong>.<\/li>\n<li data-section-id=\"1ggkmw4\" data-start=\"480\" data-end=\"630\">Digite <strong data-start=\"490\" data-end=\"555\">Diagn\u00f3stico de Mem\u00f3ria do Windows (Windows Memory Diagnostic)<\/strong> na barra de pesquisa e clique na op\u00e7\u00e3o quando ela aparecer nos resultados.<\/li>\n<li data-section-id=\"1r6vbmq\" data-start=\"631\" data-end=\"706\">Clique em <strong data-start=\"644\" data-end=\"705\">Reiniciar agora e verificar se h\u00e1 problemas (recomendado)<\/strong>.<\/li>\n<li data-section-id=\"1cvzg48\" data-start=\"707\" data-end=\"766\">O sistema ser\u00e1 reiniciado e a verifica\u00e7\u00e3o ser\u00e1 iniciada.<\/li>\n<\/ol>\n<p data-start=\"768\" data-end=\"919\">Aguarde a conclus\u00e3o do processo. Dependendo da quantidade de mem\u00f3ria RAM instalada, a verifica\u00e7\u00e3o pode demorar bastante (at\u00e9 uma hora em alguns casos).<\/p>\n<p data-start=\"921\" data-end=\"1019\">Ap\u00f3s a conclus\u00e3o da an\u00e1lise, os resultados ser\u00e3o exibidos quando voc\u00ea entrar novamente no Windows.<\/p>\n<h3 data-section-id=\"fc26an\" data-start=\"1021\" data-end=\"1086\">Corre\u00e7\u00e3o 3: Execute o Verificador de Arquivos do Sistema (SFC)<\/h3>\n<p data-start=\"1088\" data-end=\"1212\">O problema pode ser causado por arquivos do sistema corrompidos. Uma verifica\u00e7\u00e3o SFC pode detectar e reparar esses arquivos.<\/p>\n<p data-start=\"1214\" data-end=\"1232\">Siga estas etapas:<\/p>\n<ol data-start=\"1234\" data-end=\"1634\">\n<li data-section-id=\"1xed4pb\" data-start=\"1234\" data-end=\"1261\">Abra o menu <strong data-start=\"1249\" data-end=\"1260\">Iniciar<\/strong>.<\/li>\n<li data-section-id=\"10ntl96\" data-start=\"1262\" data-end=\"1301\">Digite <strong data-start=\"1272\" data-end=\"1279\">CMD<\/strong> na barra de pesquisa.<\/li>\n<li data-section-id=\"mmvb10\" data-start=\"1302\" data-end=\"1384\">Clique com o bot\u00e3o direito em <strong data-start=\"1335\" data-end=\"1356\">Prompt de Comando<\/strong> nos resultados da pesquisa.<\/li>\n<li data-section-id=\"1lnoc85\" data-start=\"1385\" data-end=\"1481\">Selecione <strong data-start=\"1398\" data-end=\"1429\">Executar como administrador<\/strong> para abrir uma janela elevada do Prompt de Comando.<\/li>\n<li data-section-id=\"1kf5e0d\" data-start=\"1482\" data-end=\"1574\">Quando a janela de <strong data-start=\"1504\" data-end=\"1542\">Controle de Conta de Usu\u00e1rio (UAC)<\/strong> for exibida, clique em <strong data-start=\"1566\" data-end=\"1573\">Sim<\/strong>.<\/li>\n<li data-section-id=\"1d0vwc5\" data-start=\"1575\" data-end=\"1634\">Digite ou cole o seguinte comando e pressione <strong data-start=\"1624\" data-end=\"1633\">Enter<\/strong>:<\/li>\n<\/ol>\n<div class=\"relative w-full mt-4 mb-1\">\n<div class=\"\">\n<div class=\"contents\">\n<div class=\"relative\">\n<div class=\"h-full min-h-0 min-w-0\">\n<div class=\"h-full min-h-0 min-w-0\">\n<div class=\"border border-token-border-light border-radius-3xl corner-superellipse\/1.1 rounded-3xl\">\n<div class=\"h-full w-full border-radius-3xl bg-token-bg-elevated-secondary corner-superellipse\/1.1 overflow-clip rounded-3xl lxnfua_clipPathFallback\">\n<div class=\"relative\">\n<div class=\"pe-11 pt-3\">\n<div class=\"relative z-0 flex max-w-full\">\n<div id=\"code-block-viewer\" class=\"q9tKkq_viewer cm-editor z-10 light:cm-light dark:cm-light flex h-full w-full flex-col items-stretch \u037cs \u037c16\" dir=\"ltr\">\n<div class=\"cm-scroller\">\n<pre class=\"cm-content q9tKkq_readonly m-0\"><code>sfc \/scannow<\/code><\/pre>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<blockquote data-start=\"1658\" data-end=\"1727\">\n<p>Certifique-se de que existe um espa\u00e7o entre <strong data-start=\"1704\" data-end=\"1711\">sfc<\/strong> e <strong data-start=\"1714\" data-end=\"1726\">\/scannow<\/strong>.<\/p>\n<\/blockquote>\n<ol start=\"7\" data-start=\"1729\" data-end=\"1767\">\n<li data-section-id=\"s6puqm\" data-start=\"1729\" data-end=\"1767\">Aguarde a conclus\u00e3o da verifica\u00e7\u00e3o.<\/li>\n<\/ol>\n<p data-start=\"1769\" data-end=\"1847\">Ao final, ser\u00e1 exibido um relat\u00f3rio informando quais reparos foram realizados.<\/p>\n<p data-start=\"1849\" data-end=\"1958\">Se a verifica\u00e7\u00e3o indicar que alguns problemas n\u00e3o puderam ser corrigidos, execute uma verifica\u00e7\u00e3o <strong data-start=\"1947\" data-end=\"1957\">CHKDSK<\/strong>.<\/p>\n<p data-start=\"1960\" data-end=\"1970\">Veja como:<\/p>\n<ol data-start=\"1972\" data-end=\"2233\">\n<li data-section-id=\"7blgge\" data-start=\"1972\" data-end=\"2024\">Pressione <strong data-start=\"1985\" data-end=\"2000\">Windows + X<\/strong> para abrir o menu WinX.<\/li>\n<li data-section-id=\"quvm0d\" data-start=\"2025\" data-end=\"2103\">Localize <strong data-start=\"2037\" data-end=\"2074\">Prompt de Comando (Administrador)<\/strong> na lista e clique sobre ele.<\/li>\n<li data-section-id=\"f7cyag\" data-start=\"2104\" data-end=\"2173\">Quando a janela de confirma\u00e7\u00e3o do UAC aparecer, clique em <strong data-start=\"2165\" data-end=\"2172\">Sim<\/strong>.<\/li>\n<li data-section-id=\"vbmvsn\" data-start=\"2174\" data-end=\"2233\">Digite ou cole o seguinte comando e pressione <strong data-start=\"2223\" data-end=\"2232\">Enter<\/strong>:<\/li>\n<\/ol>\n<div class=\"relative w-full mt-4 mb-1\">\n<div class=\"\">\n<div class=\"contents\">\n<div class=\"relative\">\n<div class=\"h-full min-h-0 min-w-0\">\n<div class=\"h-full min-h-0 min-w-0\">\n<div class=\"border border-token-border-light border-radius-3xl corner-superellipse\/1.1 rounded-3xl\">\n<div class=\"h-full w-full border-radius-3xl bg-token-bg-elevated-secondary corner-superellipse\/1.1 overflow-clip rounded-3xl lxnfua_clipPathFallback\">\n<div class=\"relative\">\n<div class=\"pe-11 pt-3\">\n<div class=\"relative z-0 flex max-w-full\">\n<div id=\"code-block-viewer\" class=\"q9tKkq_viewer cm-editor z-10 light:cm-light dark:cm-light flex h-full w-full flex-col items-stretch \u037cs \u037c16\" dir=\"ltr\">\n<div class=\"cm-scroller\">\n<pre class=\"cm-content q9tKkq_readonly m-0\"><code>CHKDSK \/f \/r<\/code><\/pre>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<ol start=\"5\" data-start=\"2257\" data-end=\"2368\">\n<li data-section-id=\"1gpymv0\" data-start=\"2257\" data-end=\"2368\">Talvez seja perguntado se voc\u00ea deseja executar a verifica\u00e7\u00e3o na pr\u00f3xima inicializa\u00e7\u00e3o do computador. Digite:<\/li>\n<\/ol>\n<div class=\"relative w-full mt-4 mb-1\">\n<div class=\"\">\n<div class=\"contents\">\n<div class=\"relative\">\n<div class=\"h-full min-h-0 min-w-0\">\n<div class=\"h-full min-h-0 min-w-0\">\n<div class=\"border border-token-border-light border-radius-3xl corner-superellipse\/1.1 rounded-3xl\">\n<div class=\"h-full w-full border-radius-3xl bg-token-bg-elevated-secondary corner-superellipse\/1.1 overflow-clip rounded-3xl lxnfua_clipPathFallback\">\n<div class=\"relative\">\n<div class=\"pe-11 pt-3\">\n<div class=\"relative z-0 flex max-w-full\">\n<div id=\"code-block-viewer\" class=\"q9tKkq_viewer cm-editor z-10 light:cm-light dark:cm-light flex h-full w-full flex-col items-stretch \u037cs \u037c16\" dir=\"ltr\">\n<div class=\"cm-scroller\">\n<pre class=\"cm-content q9tKkq_readonly m-0\"><code>y<\/code><\/pre>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p data-start=\"2381\" data-end=\"2403\">e pressione <strong data-start=\"2393\" data-end=\"2402\">Enter<\/strong>.<\/p>\n<ol start=\"6\" data-start=\"2405\" data-end=\"2497\">\n<li data-section-id=\"ats9dr\" data-start=\"2405\" data-end=\"2443\">Aguarde a conclus\u00e3o da verifica\u00e7\u00e3o.<\/li>\n<li data-section-id=\"1d40cu2\" data-start=\"2444\" data-end=\"2497\">Depois disso, execute novamente o comando <strong data-start=\"2489\" data-end=\"2496\">SFC<\/strong>.<\/li>\n<\/ol>\n<h3 data-section-id=\"1dfc286\" data-start=\"2499\" data-end=\"2574\">Corre\u00e7\u00e3o 4: Redefina as Configura\u00e7\u00f5es de Overclock dos Seus Dispositivos<\/h3>\n<p data-start=\"2576\" data-end=\"2689\">Embora o overclock seja uma forma inteligente de extrair o m\u00e1ximo desempenho do hardware, ele tamb\u00e9m pode causar:<\/p>\n<ul data-start=\"2691\" data-end=\"2758\">\n<li data-section-id=\"xktz45\" data-start=\"2691\" data-end=\"2710\">Superaquecimento;<\/li>\n<li data-section-id=\"108i3h9\" data-start=\"2711\" data-end=\"2732\">Falhas de hardware;<\/li>\n<li data-section-id=\"1xpr2br\" data-start=\"2733\" data-end=\"2758\">Travamentos do sistema.<\/li>\n<\/ul>\n<p data-start=\"2760\" data-end=\"2874\">Se voc\u00ea estiver enfrentando o erro <strong data-start=\"2795\" data-end=\"2811\">Ntoskrnl.exe<\/strong>, interrompa qualquer overclock aplicado aos seus dispositivos.<\/p>\n<p data-start=\"2876\" data-end=\"2977\">Voc\u00ea pode alterar essas configura\u00e7\u00f5es usando um software confi\u00e1vel ou diretamente pelo <strong data-start=\"2963\" data-end=\"2976\">BIOS\/UEFI<\/strong>.<\/p>\n<p data-start=\"2979\" data-end=\"3122\">O procedimento varia de acordo com o fabricante e o modelo do dispositivo, portanto, consulte as instru\u00e7\u00f5es espec\u00edficas para o seu equipamento.<\/p>\n<h3 data-section-id=\"161m6ot\" data-start=\"3124\" data-end=\"3173\">Corre\u00e7\u00e3o 5: Instale as Atualiza\u00e7\u00f5es do Windows<\/h3>\n<p data-start=\"3175\" data-end=\"3310\">Siga estas etapas para atualizar o Windows e parar de procurar maneiras de corrigir o erro de tela azul <strong data-start=\"3279\" data-end=\"3295\">Ntoskrnl.exe<\/strong> no Windows 11:<\/p>\n<ol data-start=\"3312\" data-end=\"3738\">\n<li data-section-id=\"zj97w6\" data-start=\"3312\" data-end=\"3512\">No Windows 11, pressione <strong data-start=\"3340\" data-end=\"3355\">Windows + X<\/strong> para abrir o menu de Usu\u00e1rio Avan\u00e7ado e selecione <strong data-start=\"3406\" data-end=\"3423\">Configura\u00e7\u00f5es<\/strong>. Voc\u00ea tamb\u00e9m pode usar o atalho <strong data-start=\"3456\" data-end=\"3471\">Windows + I<\/strong> para abrir as Configura\u00e7\u00f5es rapidamente.<\/li>\n<li data-section-id=\"1tznflu\" data-start=\"3513\" data-end=\"3600\">Na tela principal de Configura\u00e7\u00f5es, clique em <strong data-start=\"3562\" data-end=\"3580\">Windows Update<\/strong> no painel esquerdo.<\/li>\n<li data-section-id=\"6debg4\" data-start=\"3601\" data-end=\"3667\">Clique em <strong data-start=\"3614\" data-end=\"3666\">Verificar se h\u00e1 atualiza\u00e7\u00f5es (Check for Updates)<\/strong>.<\/li>\n<li data-section-id=\"3lpn06\" data-start=\"3668\" data-end=\"3738\">O Windows procurar\u00e1 e far\u00e1 o download das atualiza\u00e7\u00f5es dispon\u00edveis.<\/li>\n<\/ol>\n<p data-start=\"3740\" data-end=\"3875\">Voc\u00ea pode reiniciar o computador imediatamente para instalar atualiza\u00e7\u00f5es importantes ou aguardar a pr\u00f3xima reinicializa\u00e7\u00e3o programada.<\/p>\n<h3 data-section-id=\"il12d6\" data-start=\"3877\" data-end=\"3924\">E se a Atualiza\u00e7\u00e3o Foi a Causa do Problema?<\/h3>\n<p data-start=\"3926\" data-end=\"4025\">Em alguns casos, uma atualiza\u00e7\u00e3o recente pode ser a respons\u00e1vel pelo erro BSOD do <strong data-start=\"4008\" data-end=\"4024\">Ntoskrnl.exe<\/strong>.<\/p>\n<p data-start=\"4027\" data-end=\"4125\">Voc\u00ea pode tentar desinstalar a atualiza\u00e7\u00e3o mais recente para verificar se isso resolve o problema.<\/p>\n<ul data-start=\"4127\" data-end=\"4322\">\n<li data-section-id=\"lipr9x\" data-start=\"4127\" data-end=\"4218\">Na tela do <strong data-start=\"4141\" data-end=\"4159\">Windows Update<\/strong>, selecione <strong data-start=\"4171\" data-end=\"4217\">Hist\u00f3rico de Atualiza\u00e7\u00f5es (Update History)<\/strong>.<\/li>\n<li data-section-id=\"1hddqt9\" data-start=\"4219\" data-end=\"4322\" data-is-last-node=\"\">Na p\u00e1gina <strong data-start=\"4232\" data-end=\"4261\">Hist\u00f3rico de Atualiza\u00e7\u00f5es<\/strong>, clique em <strong data-start=\"4273\" data-end=\"4321\">Desinstalar Atualiza\u00e7\u00f5es (Uninstall Updates)<\/strong>.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"z-0 flex min-h-[46px] justify-start\"><img decoding=\"async\" class=\"alignnone  wp-image-106049\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/click-Uninstall-Updates-1-300x171.png\" alt=\"\" width=\"733\" height=\"418\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/click-Uninstall-Updates-1-300x171.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/click-Uninstall-Updates-1-1024x584.png 1024w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/click-Uninstall-Updates-1-768x438.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/click-Uninstall-Updates-1-560x320.png 560w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/click-Uninstall-Updates-1.png 1297w\" sizes=\"(max-width: 733px) 100vw, 733px\" \/><\/div>\n<div>\n<div class=\"qMYqUG_convSearchResultHighlightRoot\">\n<div class=\"\" data-turn-id-container=\"request-WEB:db7b424b-2dad-4da3-8b61-45d3c6d19d0f-64\" data-is-intersecting=\"true\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:db7b424b-2dad-4da3-8b61-45d3c6d19d0f-64\" data-turn-id-container=\"request-WEB:db7b424b-2dad-4da3-8b61-45d3c6d19d0f-64\" data-testid=\"conversation-turn-86\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"efc64fd5-f23e-445f-848e-3cb3472fec25\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full dark markdown-new-styling\">\n<ul>\n<li data-start=\"0\" data-end=\"96\">Voc\u00ea ser\u00e1 direcionado para a p\u00e1gina <strong data-start=\"36\" data-end=\"67\">Desinstalar uma Atualiza\u00e7\u00e3o<\/strong> em <strong data-start=\"71\" data-end=\"95\">Programas e Recursos<\/strong>.<\/li>\n<\/ul>\n<p data-start=\"98\" data-end=\"187\">Localize a atualiza\u00e7\u00e3o mais recente ou aquela que voc\u00ea considera suspeita e desinstale-a.<\/p>\n<p data-start=\"189\" data-end=\"240\">Ap\u00f3s desinstalar a atualiza\u00e7\u00e3o, reinicie o sistema.<\/p>\n<h4 data-section-id=\"rxy5p5\" data-start=\"242\" data-end=\"259\">No Windows 10<\/h4>\n<ol data-start=\"261\" data-end=\"647\">\n<li data-section-id=\"8ajwda\" data-start=\"261\" data-end=\"332\">Pressione <strong data-start=\"274\" data-end=\"289\">Windows + I<\/strong> para abrir o aplicativo <strong data-start=\"314\" data-end=\"331\">Configura\u00e7\u00f5es<\/strong>.<\/li>\n<li data-section-id=\"70n2wm\" data-start=\"333\" data-end=\"374\">Clique em <strong data-start=\"346\" data-end=\"373\">Atualiza\u00e7\u00e3o e Seguran\u00e7a<\/strong>.<\/li>\n<li data-section-id=\"1n764yz\" data-start=\"375\" data-end=\"484\">Selecione <strong data-start=\"388\" data-end=\"406\">Windows Update<\/strong> e clique no bot\u00e3o <strong data-start=\"425\" data-end=\"457\">Verificar se h\u00e1 atualiza\u00e7\u00f5es<\/strong> no lado direito da janela.<\/li>\n<li data-section-id=\"1s8crnj\" data-start=\"485\" data-end=\"581\">Se houver atualiza\u00e7\u00f5es dispon\u00edveis, o Windows far\u00e1 o download e a instala\u00e7\u00e3o automaticamente.<\/li>\n<li data-section-id=\"1pfr7oi\" data-start=\"582\" data-end=\"647\">Reinicie o computador e verifique se o problema foi resolvido.<\/li>\n<\/ol>\n<p data-start=\"649\" data-end=\"742\"><strong data-start=\"649\" data-end=\"665\">Relacionado:<\/strong> Guia Completo: Como Verificar e Instalar Atualiza\u00e7\u00f5es do Windows Manualmente<\/p>\n<h3 data-section-id=\"1qlebm6\" data-start=\"744\" data-end=\"793\">Corre\u00e7\u00e3o 6: Execute uma Restaura\u00e7\u00e3o do Sistema<\/h3>\n<p data-start=\"795\" data-end=\"915\">A <strong data-start=\"797\" data-end=\"823\">Restaura\u00e7\u00e3o do Sistema<\/strong> permite retornar o sistema operacional para um momento em que o problema ainda n\u00e3o existia.<\/p>\n<p data-start=\"917\" data-end=\"935\">Siga estas etapas:<\/p>\n<ol data-start=\"937\" data-end=\"1151\" data-is-last-node=\"\" data-is-only-node=\"\">\n<li data-section-id=\"11xrn0o\" data-start=\"937\" data-end=\"1001\">Use o atalho <strong data-start=\"953\" data-end=\"968\">Windows + I<\/strong> para abrir as <strong data-start=\"983\" data-end=\"1000\">Configura\u00e7\u00f5es<\/strong>.<\/li>\n<li data-section-id=\"sm7k2p\" data-start=\"1002\" data-end=\"1033\">V\u00e1 para <strong data-start=\"1013\" data-end=\"1032\">Sistema &gt; Sobre<\/strong>.<\/li>\n<li data-section-id=\"15heskv\" data-start=\"1034\" data-end=\"1071\">Selecione <strong data-start=\"1047\" data-end=\"1070\">Prote\u00e7\u00e3o do Sistema<\/strong>.<\/li>\n<li data-section-id=\"1biptk\" data-start=\"1072\" data-end=\"1151\" data-is-last-node=\"\">Na janela <strong data-start=\"1085\" data-end=\"1112\">Propriedades do Sistema<\/strong>, clique em <strong data-start=\"1124\" data-end=\"1150\">Restaura\u00e7\u00e3o do Sistema<\/strong>.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"z-0 flex min-h-[46px] justify-start\">\n<p data-start=\"0\" data-end=\"120\">Quando a janela <strong data-start=\"16\" data-end=\"42\">Restaura\u00e7\u00e3o do Sistema<\/strong> for aberta, clique em <strong data-start=\"65\" data-end=\"83\">Avan\u00e7ar (Next)<\/strong> e selecione um ponto de restaura\u00e7\u00e3o.<\/p>\n<p data-start=\"122\" data-end=\"183\">Siga as instru\u00e7\u00f5es exibidas na tela para concluir o processo.<\/p>\n<h3 data-section-id=\"af8rul\" data-start=\"185\" data-end=\"220\">Corre\u00e7\u00e3o 7: Verifique o Hardware<\/h3>\n<p data-start=\"222\" data-end=\"361\">Um m\u00f3dulo de mem\u00f3ria RAM defeituoso ou uma unidade de estado s\u00f3lido (<strong data-start=\"291\" data-end=\"298\">SSD<\/strong>) com falha pode ser a causa do erro que voc\u00ea est\u00e1 enfrentando.<\/p>\n<p data-start=\"363\" data-end=\"446\">Substitua os dispositivos de armazenamento e verifique se o problema foi resolvido.<\/p>\n<p data-start=\"448\" data-end=\"532\">Recomendamos procurar um profissional especializado para realizar esse procedimento.<\/p>\n<p data-start=\"534\" data-end=\"623\">Se o seu computador possui dois slots de mem\u00f3ria RAM, voc\u00ea tamb\u00e9m pode tentar o seguinte:<\/p>\n<ol>\n<li data-section-id=\"4d1h7u\" data-start=\"625\" data-end=\"663\">Remova ambos os m\u00f3dulos de mem\u00f3ria.<\/li>\n<li data-section-id=\"1b7gx1a\" data-start=\"664\" data-end=\"689\">Limpe os slots de RAM.<\/li>\n<li data-section-id=\"ypj2r3\" data-start=\"690\" data-end=\"746\">Reinstale apenas um dos m\u00f3dulos e teste o computador.<\/li>\n<li data-section-id=\"5txhbf\" data-start=\"747\" data-end=\"810\">Se o problema persistir, remova esse m\u00f3dulo e teste o outro.<\/li>\n<li data-start=\"812\" data-end=\"942\">Se o Windows estiver instalado em um SSD, reinstalar o sistema operacional nessa unidade tamb\u00e9m pode ajudar a resolver o problema.<\/li>\n<\/ol>\n<h3 data-section-id=\"1pev9jv\" data-start=\"944\" data-end=\"990\">Corre\u00e7\u00e3o 8: Verifique a Presen\u00e7a de Malware<\/h3>\n<p data-start=\"992\" data-end=\"1082\">Um v\u00edrus ou malware oculto no computador pode contribuir para o aparecimento da tela azul.<\/p>\n<p data-start=\"1084\" data-end=\"1287\">O Windows 11 inclui um aplicativo de seguran\u00e7a integrado que monitora amea\u00e7as em tempo real. No entanto, n\u00e3o existe garantia de que a prote\u00e7\u00e3o autom\u00e1tica detectar\u00e1 todas as amea\u00e7as em todas as situa\u00e7\u00f5es.<\/p>\n<p data-start=\"1289\" data-end=\"1372\">Para garantir uma verifica\u00e7\u00e3o mais completa, voc\u00ea pode executar uma an\u00e1lise manual.<\/p>\n<p data-start=\"1374\" data-end=\"1384\">Veja como:<\/p>\n<ol data-start=\"1386\" data-end=\"1731\" data-is-last-node=\"\" data-is-only-node=\"\">\n<li data-section-id=\"b2l058\" data-start=\"1386\" data-end=\"1449\">Pressione a tecla <strong data-start=\"1407\" data-end=\"1418\">Windows<\/strong> para abrir o menu <strong data-start=\"1437\" data-end=\"1448\">Iniciar<\/strong>.<\/li>\n<li data-section-id=\"18z3dvz\" data-start=\"1450\" data-end=\"1495\">Digite <strong data-start=\"1460\" data-end=\"1473\">seguran\u00e7a<\/strong> na barra de pesquisa.<\/li>\n<li data-section-id=\"cmx8a\" data-start=\"1496\" data-end=\"1580\">Selecione <strong data-start=\"1509\" data-end=\"1552\">Seguran\u00e7a do Windows (Windows Security)<\/strong> nos resultados da pesquisa.<\/li>\n<li data-section-id=\"1lkouuw\" data-start=\"1581\" data-end=\"1731\" data-is-last-node=\"\">Clique em <strong data-start=\"1594\" data-end=\"1657\">Prote\u00e7\u00e3o contra v\u00edrus e amea\u00e7as (Virus &amp; Threat Protection)<\/strong> no painel esquerdo ou selecione essa op\u00e7\u00e3o diretamente na tela principal.<\/li>\n<\/ol>\n<\/div>\n<div class=\"mt-3 w-full empty:hidden\">\n<div class=\"text-center\"><img decoding=\"async\" class=\"alignnone  wp-image-106051\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/Select-Virus-and-Threat-Protection-1-300x230.png\" alt=\"\" width=\"736\" height=\"564\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/Select-Virus-and-Threat-Protection-1-300x230.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/Select-Virus-and-Threat-Protection-1-1024x786.png 1024w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/Select-Virus-and-Threat-Protection-1-768x590.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/Select-Virus-and-Threat-Protection-1-560x430.png 560w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/Select-Virus-and-Threat-Protection-1.png 1318w\" sizes=\"(max-width: 736px) 100vw, 736px\" \/><\/div>\n<div>\n<div class=\"qMYqUG_convSearchResultHighlightRoot\">\n<div class=\"\" data-turn-id-container=\"request-WEB:db7b424b-2dad-4da3-8b61-45d3c6d19d0f-66\" data-is-intersecting=\"true\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:db7b424b-2dad-4da3-8b61-45d3c6d19d0f-66\" data-turn-id-container=\"request-WEB:db7b424b-2dad-4da3-8b61-45d3c6d19d0f-66\" data-testid=\"conversation-turn-90\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"65745957-81fd-48d3-84ea-61a6e1d61f90\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full dark markdown-new-styling\">\n<ol start=\"5\" data-start=\"0\" data-end=\"476\" data-is-last-node=\"\" data-is-only-node=\"\">\n<li data-section-id=\"1ur9lo8\" data-start=\"0\" data-end=\"98\">Clique no bot\u00e3o <strong data-start=\"19\" data-end=\"54\">Verifica\u00e7\u00e3o R\u00e1pida (Quick Scan)<\/strong> para iniciar uma an\u00e1lise r\u00e1pida do sistema.<\/li>\n<li data-section-id=\"hc8r3z\" data-start=\"100\" data-end=\"273\">Se a <strong data-start=\"108\" data-end=\"130\">Verifica\u00e7\u00e3o R\u00e1pida<\/strong> n\u00e3o detectar nenhuma amea\u00e7a, voc\u00ea pode executar uma an\u00e1lise mais profunda. Para isso, clique no link <strong data-start=\"232\" data-end=\"272\">Op\u00e7\u00f5es de Verifica\u00e7\u00e3o (Scan Options)<\/strong>.<\/li>\n<li data-section-id=\"1ybt02o\" data-start=\"275\" data-end=\"476\" data-is-last-node=\"\">Na pr\u00f3xima p\u00e1gina, selecione <strong data-start=\"307\" data-end=\"343\">Verifica\u00e7\u00e3o Completa (Full Scan)<\/strong> ou <strong data-start=\"347\" data-end=\"426\">Verifica\u00e7\u00e3o Offline do Microsoft Defender (Microsoft Defender Offline Scan)<\/strong> e clique no bot\u00e3o <strong data-start=\"445\" data-end=\"475\">Verificar Agora (Scan Now)<\/strong>.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"z-0 flex min-h-[46px] justify-start\"><img decoding=\"async\" class=\"alignnone  wp-image-106053\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/select-Quick-Scan-or-Microsoft-Defender-Offline-Scan-300x233.webp\" alt=\"\" width=\"767\" height=\"596\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/select-Quick-Scan-or-Microsoft-Defender-Offline-Scan-300x233.webp 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/select-Quick-Scan-or-Microsoft-Defender-Offline-Scan-1024x794.webp 1024w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2026\/06\/select-Quick-Scan-or-Microsoft-Defender-Offline-Scan-560x434.webp 560w\" sizes=\"(max-width: 767px) 100vw, 767px\" \/><\/div>\n<div>\n<p data-start=\"0\" data-end=\"195\">A <strong data-start=\"2\" data-end=\"47\">Verifica\u00e7\u00e3o Offline do Microsoft Defender<\/strong> levar\u00e1 cerca de <strong data-start=\"64\" data-end=\"78\">15 minutos<\/strong>, enquanto a <strong data-start=\"91\" data-end=\"115\">Verifica\u00e7\u00e3o Completa<\/strong> pode demorar mais, dependendo da quantidade de arquivos armazenados no sistema.<\/p>\n<h2 data-section-id=\"h85oci\" data-start=\"197\" data-end=\"209\">Conclus\u00e3o<\/h2>\n<p data-start=\"211\" data-end=\"326\">Se voc\u00ea deseja corrigir o erro de tela azul <strong data-start=\"255\" data-end=\"276\">Ntoskrnl.exe BSOD<\/strong>, experimente as solu\u00e7\u00f5es apresentadas neste guia.<\/p>\n<p data-start=\"328\" data-end=\"500\">Voc\u00ea tamb\u00e9m pode utilizar o <strong data-start=\"356\" data-end=\"384\">Auslogics Driver Updater<\/strong> para atualizar seus drivers com apenas um clique e resolver problemas relacionados a drivers de forma mais pr\u00e1tica.<\/p>\n<p data-start=\"502\" data-end=\"549\">Esperamos que estas solu\u00e7\u00f5es tenham sido \u00fateis.<\/p>\n<p data-start=\"551\" data-end=\"664\">Se voc\u00ea tiver d\u00favidas, coment\u00e1rios ou sugest\u00f5es adicionais, fique \u00e0 vontade para compartilh\u00e1-los na se\u00e7\u00e3o abaixo.<\/p>\n<p data-start=\"666\" data-end=\"699\">Gostar\u00edamos de ouvir sua opini\u00e3o.<\/p>\n<p data-start=\"701\" data-end=\"804\"><strong data-start=\"701\" data-end=\"804\">Use o <a href=\"https:\/\/www.auslogics.com\/en\/software\/driver-updater\/\">Auslogics Driver Updater<\/a> para resolver problemas relacionados a drivers em um PC com Windows.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>O erro &#8220;o arquivo ntoskrnl.exe est\u00e1 ausente&#8221; geralmente ocorre quando componentes essenciais do kernel do sistema operacional Windows NT, como o gerenciamento de processos e de mem\u00f3ria, encontram algum problema. Este guia apresenta diversas maneiras de resolver esse erro. Voc\u00ea encontrou uma Tela Azul da Morte (BSOD) que aponta o Ntoskrnl.exe como o respons\u00e1vel pelo [&hellip;]<\/p>\n","protected":false},"author":101,"featured_media":106057,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-106045","ptpost","type-ptpost","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Erro BSOD Ntoskrnl.exe no Windows 11\/10 [CORRIGIDO] &#8212; Auslogics Blog | Tips to Diagnose &amp; Resolve Computer Issues<\/title>\n<meta name=\"description\" content=\"O erro Ntoskrnl.exe est\u00e1 causando tela azul no Windows? 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