{"id":7347,"date":"2024-06-19T16:24:57","date_gmt":"2024-06-19T16:24:57","guid":{"rendered":"https:\/\/www.auslogics.com\/en\/articles\/?p=7347"},"modified":"2025-04-18T06:44:08","modified_gmt":"2025-04-18T06:44:08","slug":"fix-asmtxhci-sys-bsod-on-windows","status":"publish","type":"post","link":"https:\/\/www.auslogics.com\/en\/articles\/fix-asmtxhci-sys-bsod-on-windows\/","title":{"rendered":"How to Fix SYSTEM_SERVICE_EXCEPTION Blue Screen Error on Windows?"},"content":{"rendered":"<p>SYSTEM_SERVICE_EXCEPTION is one of those pesky blue screens of death that has existed since Windows 7. The error is deeply rooted in Windows 10 and has wormed its way to Windows 11. It occurs on various laptop brands, such as Asus, Lenovo, and HP.&nbsp; Stumbling upon the  stop code: SYSTEM_SERVICE_EXCEPTION  while installing new RAM or playing games is expected.&nbsp; However, most of the causes come from incompatible software and corrupted drives.&nbsp; In this guide, I will share the most effective way to fix  SYSTEM_SERVICE_EXCEPTION on Windows 10  and 11. <\/p>\n<h2>What is the SYSTEM_SERVICE_EXCEPTION Blue Screen Error?<\/h2>\n<p>\nIf your computer encounters a severe error, a blue screen will appear with the stop code: SYSTEM_SERVICE_EXCEPTION.<\/p>\n<p>This error tells you that your system is experiencing a critical problem. It will quickly shut down to prevent further damage to your PC.<br \/>\nDifferent things cause the Windows blue screen SYSTEM_SERVICE_EXCEPTION, such as:\n<\/p>\n<ul>\n<li aria-level=\"1\">Outdated drivers, <\/li>\n<li aria-level=\"1\">System files that are corrupted, <\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/www.auslogics.com\/en\/articles\/know-windows-10-computer-infected\/\">Malware <\/a> or other cyberattacks,&nbsp; <\/li>\n<li aria-level=\"1\">Outdated drivers, <\/li>\n<li aria-level=\"1\">Software conflicts, <\/li>\n<li aria-level=\"1\">Incompatible software, <\/li>\n<li aria-level=\"1\">Issues with Windows updates, <\/li>\n<li aria-level=\"1\">Issues related to memory,&nbsp; <\/li>\n<li aria-level=\"1\">Hardware issues.&nbsp; <\/li>\n<\/ul>\n<p>Further, files like  asmtxhci.sys , fltmgr.sys, ntoskrnl.exe, win32k.sys, etc. can also cause the  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/causes-of-bsod-on-windows-10-8-8-1\/\">stop code <\/a>.&nbsp; As you can see, there are so many causes that it is difficult to pinpoint the real cause of  SYSTEM_SERVICE_EXCEPTION on Windows 1 1 and 10.&nbsp; But, in the following sections, we&rsquo;ll go through various solutions to help you fix the issue.&nbsp; <\/p>\n<hr>\n<p><b>Related<\/b>:  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-open-and-read-dmp-files-after-a-bsod\/\">How to Open and Read .DMP Files After a BSOD? <\/a><\/p>\n<hr>\n<h2>How to Fix theWindows Blue Screen SYSTEM_SERVICE_EXCEPTION Error?<\/h2>\n<p>\nBelow are a few things you can try to fix the Windows 10 and 11 SYSTEM_SERVICE_EXCEPTION error. Go through them and choose the one that works for you:\n<\/p>\n<h3>Solution 1: Fix SYSTEM_SERVICE_EXCEPTION in Safe Mode<\/h3>\n<ul>\n<li aria-level=\"1\">Turn on your computer. Press and hold the Shift key when you reach the sign-in screen. Then, click the power button while holding the Shift key and click  <i>Restart <\/i>. <\/li>\n<li aria-level=\"1\">When Windows restarts, click <i>Troubleshoot<\/i>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2018\/07\/Choose-an-option-troubleshoot.png\" alt=\"When Windows restarts, click <i>Troubleshoot<\/i>\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>After that, select  <i>Advanced options <\/i>, then go to  <i>Startup Settings <\/i>. <\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/04\/Advanced-Options-Startup-Settings-1.png\" alt=\"Select  <i>Advanced options <\/i>, then go to  <i>Startup Settings <\/i>\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Click  <i>Restart <\/i> when the Startup Settings window opens. <\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/04\/Startup-settings-restart.png\" alt=\"Click  <i>Restart <\/i> when the Startup Settings window opens \" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>Clicking the restart button will boot your system into Safe Mode, which offers three options:  <i>Enable Safe Mode <\/i>,  <i>Enable Safe Mode with Networking <\/i>, or  <i>Enable Safe Mode with Command Prompt <\/i>. <\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/04\/Startup-settings-Safe-Mode.png\" alt=\"Startup settings Safe Mode\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>You can now roll back any recent updates or uninstall any applications you&rsquo;ve installed recently.&nbsp; <\/p>\n<p>You can also fix any  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-find-and-fix-corrupted-files-in-windows-10\/\">corrupted system files <\/a> or update your Windows in Safe Mode. After that, restart your computer normally and check if the SYSTEM_SERVICE_EXCEPTION  BSOD  has been fixed.&nbsp; <\/p>\n<hr>\n<p><b>Related<\/b>:  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/add-safe-mode-to-boot-menu-win-10\/\">Safe Mode Made Easy: How to Boot Windows 10 in Safe Mode? <\/a><\/p>\n<hr>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">You can boot in Safe Mode and follow the subsequent solutions in this guide to correct the  asmtxhci.sys  or other BSOD errors. <\/div>\r\n<\/div>\n<h3>Solution 2: Update your drivers<\/h3>\n<p>\nSometimes, some drivers can cause the Windows blue screen SYSTEM_SERVICE_EXCEPTION error. Let&rsquo;s find out if that&rsquo;s the case in your situation.\n<\/p>\n<ul>\n<li>Press <code>Windows + R<\/code> on your keyboard to open the Run dialog box and type  <i>devmgmt.msc <\/i>. This will take you to the Device Manager window. <\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/11\/devmgmt-run.png\" alt=\"Type in devmgmt\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Next, double-click  <i>Display adapters <\/i> to expand it. Then, right-click on your current driver and select the  <i>Update driver <\/i> option. <\/li>\n<li aria-level=\"1\">Select  <i>Search automatically for updated driver software <\/i>. This will allow Windows to update your driver automatically.&nbsp; <\/li>\n<\/ul>\n<p>After the process, restart your computer and check if the  blue screen SYSTEM_SERVICE_EXCEPTION  has been fixed.&nbsp; <\/p>\n<hr>\n<p><b>Related<\/b>:  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-update-drivers\/\">How to Update Device Drivers on a Windows 10 PC? <\/a><\/p>\n<hr>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\"><\/p>\n<p>There&rsquo;s a far easier way to update your drivers automatically, and that is using  <a href=\"https:\/\/www.auslogics.com\/en\/software\/driver-updater\/\">Auslogics Driver Updater <\/a>.&nbsp; <\/p>\n<p>The program instantly analyzes your system&rsquo;s drivers and immediately updates them according to the versions your PC manufacturer recommends. <\/p>\n<hr>\n<p>If you want to know more, check out this guide:  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/auslogics-driver-updater-update-your-drivers\/\">Auslogics Driver Updater: New Drivers in One Click! <\/a><\/p>\n<hr>\n<p><\/div>\r\n<\/div>\n<h3>Solution 3: Run the System File Checker<\/h3>\n<p>\nFollow the steps below to fix the stop code error if there are corrupt files on your system:<\/p>\n<p>Follow the steps below to fix the stop code error if there are corrupt files on your system:&nbsp;\n<\/p>\n<ul>\n<li aria-level=\"1\">Open the Command Prompt by typing &ldquo; <i>cmd <\/i>&rdquo; into the Windows search box.  <\/li>\n<li aria-level=\"1\">Then, right-click on it and select  <i>Run as administrator <\/i>.  <\/li>\n<li aria-level=\"1\">Next, type <i>sfc \/scannow<\/i> and press Enter.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/08\/sfc-scannow-2.png\" alt=\"Type in sfc\/scannow\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>Wait for the process to complete and check if the error has been resolved.&nbsp; <\/p>\n<hr>\n<p><b>Related<\/b>:  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/cmd-navigation-how-to-change-directory-in-cmd-command-prompt\/\">CMD Navigation: How to Change Directory in CMD (Command Prompt)<\/a><\/p>\n<hr>\n<h3>Solution 4: Run CHKDSK to fix SYSTEM_SERVICE_EXCEPTION<\/h3>\n<p>Here&rsquo;s how to run the  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/ultimate-guide-how-to-check-for-and-fix-disk-errors-with-chkdsk-command\/\">CHKDSK <\/a> to fix the stop code error:&nbsp; <\/p>\n<ul>\n<li aria-level=\"1\">Just like the previous method, open the Command Prompt by typing &ldquo; <i>cmd <\/i>&rdquo; into the Windows search box. Then, right-click on it and select  <i>Run as administrator <\/i>.&nbsp; <\/li>\n<li aria-level=\"1\">Next, type  <i>chkdsk \/f \/r <\/i> and press Enter.  <\/li>\n<li aria-level=\"1\">Type <i>Y<\/i> and restart your computer to start the process.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/06\/unnamed-22.png\" alt=\"Right-click Command Prompt and select Run as administrator\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>Wait for the process to complete and check if the s top code: SYSTEM_SERVICE_EXCEPTION  error has been resolved.Solution\n<\/p>\n<h3>Solution 5: Run the Windows Memory Diagnostic Tool<\/h3>\n<p><a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-check-ram-speed-size-and-type\/\">Checking the RAM <\/a> can help fix the  Windows 10  and 11 SYSTEM_SERVICE_EXCEPTION errors. Here&rsquo;s how to do it:&nbsp; <\/p>\n<ul>\n<li aria-level=\"1\">Type &ldquo; <i>memory diagnostic <\/i>&rdquo; in the search box and click the best match to open the tool.  <\/li>\n<li aria-level=\"1\">Click <i>Restart now and check for problems<\/i> to start the process.<\/li>\n<\/ul>\n<p>Wait for the process to complete and check if the error has been fixed.&nbsp; <\/p>\n<hr>\n<p><b>Further reading<\/b>:  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/all-you-need-to-know-how-to-check-windows-memory-diagnostic-results\/\">How to Check Windows Memory Diagnostic Results <\/a><\/p>\n<hr>\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-5626105816785274\"\r\ncrossorigin=\"anonymous\"><\/script>\r\n<!-- Bottom_CTA -->\r\n<ins class=\"adsbygoogle\" style=\"display:inline-block;width:728px;height:90px\" data-ad-client=\"ca-pub-5626105816785274\" data-ad-slot=\"9260129453\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<h2>The SYSTEM_SERVICE_EXCEPTION Error: Fixed<\/h2>\n<p>\nI hope that you can find a solution that works for you to finally fix SYSTEM_SERVICE_EXCEPTION on Windows 11 and 10.<\/p>\n<p>Please save this article if you experience the issue again or know a friend who experiences the asmtxhci.sys BSOD error.<\/p>\n<p>One more thing. If none of the solutions worked for you, you may need to contact an expert immediately.<\/p>\n<p>The more you wait, the worse the problem gets and can cause permanent damage to your computer.\n<\/p>\n<h2>FAQ<\/h2>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\">What are the leading causes of the SYSTEM_SERVICE_EXCEPTION blue screen error?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\t\r\n\t\t<\/p>\n<p>Usually, the cause of the  SYSTEM_SERVICE_EXCEPTION BSOD  comes from issues linked to system hardware, files, or drivers. Some of the culprits include:&nbsp;\n<\/p>\n<ul>\n<li aria-level=\"1\">System files that are corrupted, <\/li>\n<li aria-level=\"1\">Malware infections, <\/li>\n<li aria-level=\"1\">Outdated drivers, <\/li>\n<li aria-level=\"1\">Software conflicts, <\/li>\n<li aria-level=\"1\">Incompatible software, <\/li>\n<li aria-level=\"1\">Issues with Windows updates. <\/li>\n<\/ul>\n<p>So, the error is Windows&rsquo; way of saying something is seriously wrong with one of these essential components. It must stop to prevent your PC from being damaged further. <\/p>\n<p>\r\n\t<\/div>\r\n<\/div>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\">How can I determine which driver is causing the SYSTEM_SERVICE_EXCEPTION Blue Screen?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\tYou can use the Windows Event Viewer and Device Manager to determine which driver is causing the blue screen SYSTEM_SERVICE_EXCEPTION. Sometimes, updating or rolling back these driver updates can help fix the problem. I&rsquo;ve discussed in detail how to find and fix the stop code. Check this page out!\r\n\t\t\r\n\t<\/div>\r\n<\/div>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\">What are the built-in tools to diagnose the causes of BSOD on Windows 10\/11?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\tYou can use the Windows Event Viewer to check logs for critical system errors. Another built-in tool is the Reliability Monitor. It gives a timeline of your applications and system events to help you know when the problem started. You can also use the Windows Memory Diagnostic, SFC, and DISM tools to check for causes of SYSTEM_SERVICE_EXCEPTION on Windows 11 and 10.\r\n\t\t\r\n\t<\/div>\r\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Encountering the SYSTEM_SERVICE_EXCEPTION Blue Screen error on your Windows PC? This guide helps you understand the causes and provides detailed steps to troubleshoot and resolve the issue, ensuring your system runs smoothly again.<\/p>\n","protected":false},"author":87,"featured_media":68075,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[815,881],"tags":[71,719,23],"class_list":["post-7347","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-maintenance","category-windows-update-errors","tag-bsod","tag-errors","tag-pc-diagnostics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Fix SYSTEM_SERVICE_EXCEPTION Blue Screen Error on Windows? &#8212; Auslogics Blog<\/title>\n<meta name=\"description\" content=\"Struggling with the SYSTEM_SERVICE_EXCEPTION Blue Screen error on your Windows PC? 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Learn simple steps to troubleshoot for stable computing.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.auslogics.com\/en\/articles\/fix-asmtxhci-sys-bsod-on-windows\/\" \/>\n<meta property=\"og:site_name\" content=\"Auslogics Blog | Tips to Diagnose &amp; Resolve Computer Issues\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Auslogics\" \/>\n<meta property=\"article:published_time\" content=\"2024-06-19T16:24:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-18T06:44:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/06\/How-to-Fix-SYSTEM_SERVICE_EXCEPTION-Blue-Screen-Error-on-Windows.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1792\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Aziz Hamidov\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:description\" content=\"Struggling with the SYSTEM_SERVICE_EXCEPTION Blue Screen error on your Windows PC? Learn simple steps to troubleshoot for stable computing.\" \/>\n<meta name=\"twitter:creator\" content=\"@aziz_hmdv\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Aziz Hamidov\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/fix-asmtxhci-sys-bsod-on-windows\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/fix-asmtxhci-sys-bsod-on-windows\\\/\"},\"author\":{\"name\":\"Aziz Hamidov\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/#\\\/schema\\\/person\\\/7eddd6fae45f94972843003cc4aaf99f\"},\"headline\":\"How to Fix SYSTEM_SERVICE_EXCEPTION Blue Screen Error on Windows?\",\"datePublished\":\"2024-06-19T16:24:57+00:00\",\"dateModified\":\"2025-04-18T06:44:08+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/fix-asmtxhci-sys-bsod-on-windows\\\/\"},\"wordCount\":1430,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/fix-asmtxhci-sys-bsod-on-windows\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/How-to-Fix-SYSTEM_SERVICE_EXCEPTION-Blue-Screen-Error-on-Windows.png\",\"keywords\":[\"BSOD\",\"Errors\",\"PC Diagnostics\"],\"articleSection\":[\"Maintenance\",\"Windows Update Errors\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/fix-asmtxhci-sys-bsod-on-windows\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/fix-asmtxhci-sys-bsod-on-windows\\\/\",\"url\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/fix-asmtxhci-sys-bsod-on-windows\\\/\",\"name\":\"How to Fix SYSTEM_SERVICE_EXCEPTION Blue Screen Error on Windows? &#8212; Auslogics Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/fix-asmtxhci-sys-bsod-on-windows\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/fix-asmtxhci-sys-bsod-on-windows\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/How-to-Fix-SYSTEM_SERVICE_EXCEPTION-Blue-Screen-Error-on-Windows.png\",\"datePublished\":\"2024-06-19T16:24:57+00:00\",\"dateModified\":\"2025-04-18T06:44:08+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/#\\\/schema\\\/person\\\/7eddd6fae45f94972843003cc4aaf99f\"},\"description\":\"Struggling with the SYSTEM_SERVICE_EXCEPTION Blue Screen error on your Windows PC? 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