{"id":72729,"date":"2024-08-08T20:14:21","date_gmt":"2024-08-08T20:14:21","guid":{"rendered":"https:\/\/www.auslogics.com\/en\/articles\/?p=72729"},"modified":"2025-10-15T19:32:51","modified_gmt":"2025-10-15T19:32:51","slug":"chromebook-wont-turn-on-easy-steps-to-fix-the-problem","status":"publish","type":"post","link":"https:\/\/www.auslogics.com\/en\/articles\/chromebook-wont-turn-on-easy-steps-to-fix-the-problem\/","title":{"rendered":"Chromebook Won\u2019t Turn On? Easy Steps to Fix the Problem"},"content":{"rendered":"<p>Chromebooks are not immune to errors, glitches, and crashes. Sometimes, they <a href=\"https:\/\/www.auslogics.com\/en\/articles\/why-is-my-chromebook-so-slow-heres-what-you-can-do\/\">slow down <\/a> and disrupt work. In serious cases, they can fail to turn on. But like other computers, these problems have solutions.<\/p>\n<p>I\u2019ll show you the reasons your Chromebook won\u2019t turn on and how to resolve the issue.<\/p>\n<h2>Why Won\u2019 t My Chromebook Turn On?<\/h2>\n<p>The problem manifests in the following ways:<\/p>\n<ul>\n<li aria-level=\"1\">Chromebook won\u2019t turn on, shows no power indicator, and does not charge.<\/li>\n<li aria-level=\"1\">Chromebook charges, but the power indicators do not turn on.<\/li>\n<li aria-level=\"1\">Power indicators turn on, but Chromebook fails to load the operating system.<\/li>\n<li aria-level=\"1\">ChromeOS shows errors and does not load.<\/li>\n<li aria-level=\"1\">ChromeOS loads, but sign-in operations fail.<\/li>\n<li aria-level=\"1\">ChromeOS keeps restarting even after users sign in.<\/li>\n<\/ul>\n<p>In many ways, there are similar issues at play here, like when a <a href=\"https:\/\/www.auslogics.com\/en\/articles\/help-my-computer-wont-turn-on-solutions-inside\/\">Windows computer won\u2019t turn on <\/a>. Let\u2019s explain why ChromeOS users keep asking, \u201c Why is my Chromebook not turning on? \u201d<\/p>\n<ul>\n<li><strong>Discharged or damaged battery<\/strong><\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\">Your Chromebook\u2019s battery might have entered a deep discharge state if it stays uncharged for too long. For example, some people leave their systems running or in <a href=\"https:\/\/www.auslogics.com\/en\/articles\/fix-sleep-option-missing-in-windows-10\/\">sleep mode <\/a> overnight on battery, which could cause this problem. The battery may also be damaged due to age, power surges, and problematic chargers.<\/p>\n<hr \/>\n<p><strong>Read this:<\/strong><a href=\"https:\/\/www.auslogics.com\/en\/articles\/harmful-leave-laptop-turned-answered\/\">Laptop Lifespan: Why You Should Definitely Shut Down Your PC Every Night <\/a><\/p>\n<hr \/>\n<ul>\n<li><strong>Faulty charger\u00a0<\/strong><\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\">A faulty charger means your computer may have been running on battery power for a while and is now completely drained. Damaged chargers can also cause people to ask, \u201c Why isn\u2019t my Chromebook turning on ?\u201d They may be supplying the wrong power voltage required to charge the battery or <a href=\"https:\/\/www.auslogics.com\/en\/articles\/keyboard-magic-how-to-shut-down-restart-or-put-windows-pc-to-sleep-with-a-keyboard\/\">start the computer <\/a>.<\/p>\n<ul>\n<li><strong>Internal hardware issues<\/strong><\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\">A faulty memory module, <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-lower-cpu-usage-causes-solutions-to-high-cpu-usage\/\">CPU <\/a>, board, or even hard drive could also cause the \u201c Chromebook not turning on \u201d problem. In some cases, these issues may be temporary and can be resolved using routine troubleshooting methods and fixes. However, they may be permanent in extreme situations. Most Windows computers suffer the same problem. For example, faulty memory sticks are among the common reasons a <a href=\"https:\/\/www.auslogics.com\/en\/articles\/dell-laptop-wont-turn-on-heres-what-you-can-do\/\">Dell computer won\u2019t turn on <\/a>.<\/p>\n<ul>\n<li><strong>Problems with ChromeOS\u00a0<\/strong><\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\">Operating system glitches like <a href=\"https:\/\/www.auslogics.com\/en\/articles\/causes-of-bsod-on-windows-10-8-8-1\/\">BSODs <\/a> and corrupt system files are not exclusive to Windows. ChromeOS also has its fair share of issues, like the \u201c <a href=\"https:\/\/support.google.com\/chrome\/a\/thread\/206295016\/chromeos-is-missing-or-damaged-error-received?hl=en#:~:text=This%20issue%20can%20be%20resolved,the%20Chromebook%20goes%20to%20sleep.\" target=\"_blank\" rel=\"noopener nofollow\">ChromeOS is missing or damaged <\/a>\u201d that once plagued enterprise Chromebooks.\u00a0 In such cases, your computer\u2019s lights and screen will turn on but remain stuck after showing your manufacturer logo. In other situations, your Chromebook may continually restart even if ChromeOS loads up.<\/p>\n<ul>\n<li><strong>Internet connection<\/strong><\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\">Some people asking, \u201cWhy won\u2019t my Chromebook turn on?\u201d may actually be experiencing blocked access due to <a href=\"https:\/\/www.auslogics.com\/en\/articles\/quick-fix-why-does-my-internet-keep-going-in-and-out\/\">a lack of internet connection <\/a>. While Chromebooks can work offline, one may need to be connected to the internet to log in, especially if it\u2019s a school device or the computer is controlled by another admin. Even if you think you\u2019re connected, your signal may be spotty.<\/p>\n<ul>\n<li><strong>Overheating\u00a0<\/strong><\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/www.auslogics.com\/en\/articles\/why-is-my-computer-overheating-top-reasons-and-effective-fixes\/\">Overheating <\/a> is bad for electronic devices. Computers, including Chromebooks, generally have fail-safes against dangerous temperature levels. This could be the reason your Chromebook won\u2019t turn on after shutting down abruptly.\u00a0 While overheating is usually the by-product of running <a href=\"https:\/\/www.auslogics.com\/en\/articles\/the-most-demanding-pc-games-of-pushing-hardware-to-the-limits\/\">demanding PC games <\/a>, some Chromebooks, especially lower-end devices, may run hot when handling too many tabs and applications.<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">Sometimes, using the <a href=\"https:\/\/www.auslogics.com\/en\/articles\/enable-hyper-threading-in-windows-10\/\">hyper-threading <\/a> feature can cause instability and overheating problems. While the feature is designed to improve, even Google acknowledges that it opens your computer up to potential issues. <\/div>\r\n<\/div>\n<div class=\"shcode-askquestion\">\r\n\t<div class=\"shcode-askquestion__heading\">Need help with your PC?<\/div>\r\n\t<div class=\"shcode-askquestion__text\">Try our <a href=\"https:\/\/qa.auslogics.com\/questions\/most_commented\" target=\"_blank\">Ask a Question<\/a> service &mdash; our experts will diagnose and resolve your PC issues completely free of charge.<\/div>\r\n<\/div>\n<h2>How to Fix the \u201cChromebook Won\u2019 t Turn On\u201d Problem<\/h2>\n<p>The following solutions will show you how to turn on a Chromebook that won\u2019 t turn on.<\/p>\n<h3>Fix 1: Look out for basic power issues<\/h3>\n<p>Assess your connection area for the following:<\/p>\n<ul>\n<li aria-level=\"1\">Physical damage to your charger or its cord.<\/li>\n<li aria-level=\"1\">If the charger is properly connected to the power outlet.<\/li>\n<li aria-level=\"1\">If the outlet has power.<\/li>\n<li aria-level=\"1\">If your computer is properly plugged in.<\/li>\n<\/ul>\n<p>Replace your charger if you find faulty cables or any other physical damage. Try using a different power outlet if you\u2019re unsure about the current one.\u00a0 <div class=\"notebox\">\r\n\t<div class=\"notebox__text\"> You can plug another device into the outlet to confirm it has power.<\/div>\r\n<\/div> You can also try reseating your <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-check-your-laptop-battery-health-on-windows-10-and-11\/\">computer\u2019s battery <\/a> if you have an older Chromebook with a detachable battery. One trick that usually works is removing the battery, plugging the system directly, and turning on the computer. Go to the next step if nothing works.<\/p>\n<h3>Fix 2: Force restart your Chromebook<\/h3>\n<p>If your system turns on but only shows a blank screen, you may be experiencing a temporary operating system glitch. Press and hold the power button to force it to turn off, and then restart it.<\/p>\n<h3>Fix 3: Charge your battery longer<\/h3>\n<p>As mentioned, the battery may be in a deep discharge state because it\u2019 s been a while since you last charged it. Plug the Chromebook back in and leave it to charge for a couple of hours, then turn it back on.<\/p>\n<p>In deep discharge cases, the battery typically collects trickles of charges until it gets enough power to come back and charge normally. This process could take up to 24 hours in some cases.<\/p>\n<p>Try the next fix if you\u2019re still experiencing the \u201cMy Chromebook won\u2019t turn on\u201d problem.<\/p>\n<h3>Fix 4: Disconnect USB devices<\/h3>\n<p>Internal hardware may be likely culprits, but external devices can also cause as many problems. Disconnect any USB device that is currently hooked up to your Chromebook and try turning it on.<\/p>\n<h3>Fix 5: Perform a hard reset<\/h3>\n<p>Sometimes, information in the memory prevents ChromeOS from loading. You can clear your system memory by performing a hard reset, also called a hardware refresh. This process also refreshes internal hardware, like the <a href=\"https:\/\/www.auslogics.com\/en\/articles\/wipe-hard-drive\/\">hard drive<\/a>.<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">A Chromebook hard reset does not wipe out internal files and settings. <\/div>\r\n<\/div>\n<p>Follow these steps:<\/p>\n<ol>\n<li aria-level=\"1\">With the computer turned off, hold down the Refresh key and press the Power button once (continue holding down the Refresh key).<\/li>\n<li aria-level=\"1\">Once you see the indications that the Chromebook is turning on, you can release the Refresh button.<\/li>\n<\/ol>\n<h3>Fix 6: Fix your internet connection<\/h3>\n<p>If your computer boots up but you can sign in, even as a guest, your internet connection could be the cause of the problem. If you use an organizational device, the login policy could be preventing you from running your Chromebook offline.<\/p>\n<p>You can try using another network or contacting your <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-fix-this-site-has-been-blocked-by-your-isp-on-windows-10\/\">internet service provider <\/a> (ISP). In some cases, the issue may be connected to your <a href=\"https:\/\/www.auslogics.com\/en\/articles\/create-a-local-user-account-in-windows-10\/\">user account <\/a>. Consider logging in with a different profile and check if that clears the problem.<\/p>\n<h3>Fix 7: Reset ChromeOS<\/h3>\n<p>Resetting your system will resolve the \u201cMy Chromebook won\u2019t turn on\u201d issue if other methods fail. This process will wipe your local data and set up your device like it\u2019s new.<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">Resetting is the same as Powerwashing your Chromebook (more on that later). However, you can only initiate the regular Powerwash process from your sign-in screen. This method works for users who can\u2019t get there. <\/div>\r\n<\/div>\n<p>Follow these steps:<\/p>\n<ul>\n<li aria-level=\"1\">Press and hold the Esc and Refresh keys, then tap the Power button.<\/li>\n<li aria-level=\"1\">Let go of the other keys when a message appears on the screen.<\/li>\n<\/ul>\n<div class=\"notebox_lite\">\r\n\t<div class=\"notebox_lite__heading\">Note<\/div>\r\n\t<div class=\"notebox__text\">You should see a message telling you to insert a recovery USB stick or SD card. In some cases, you may see options to recover using the internet or <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-easily-fix-a-corrupted-external-hard-drive-without-losing-your-data\/\">external storage device <\/a>. <\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">Press Ctrl + D.<\/li>\n<li aria-level=\"1\">The system will ask you to press Enter to disable OS verification. Press the key.<\/li>\n<li aria-level=\"1\">Your computer will now reboot into developer mode with OS verification off. Tap the spacebar button to re-enable it.<\/li>\n<li aria-level=\"1\">Press the Enter key to confirm.<\/li>\n<li aria-level=\"1\">Your computer will now reboot and reinstall your operating system.<\/li>\n<\/ul>\n<p>If you cannot enter developer mode or this method fails to reset your computer, your operating system\u2019s files may be damaged.<\/p>\n<h3>Fix 8: Recover ChromeOS<\/h3>\n<p>If your computer turns on but refuses to load ChromeOS, even after multiple restarts, the operating system\u2019s files may be corrupt or missing.<\/p>\n<p>Sometimes you may see an error message like <em>\u201cChromeOS is missing or damaged\u201d<\/em> or nothing at all.<\/p>\n<p>This process is different from Powerwashing or resetting your computer through the developer mode interface. Instead, it involves using a recovery drive or the Internet. That\u2019 s because you require a working installation package.<\/p>\n<p>Follow these steps to recover ChromeOS using an internet connection:<\/p>\n<ol>\n<li>Disconnect any USB device connected to the computer.<\/li>\n<li aria-level=\"1\">Press and hold the Esc and Refresh keys, then tap the Power button.<\/li>\n<li aria-level=\"1\">Let go of the other keys when a message appears on the screen.<\/li>\n<li aria-level=\"1\">Select the <em>Recover using internet connection<\/em> option.<\/li>\n<li aria-level=\"1\">Now follow the instructions that pop up.<\/li>\n<\/ol>\n<p>If you <a href=\"https:\/\/www.auslogics.com\/en\/articles\/why-is-your-internet-not-working-even-though-its-connected\/\">don\u2019t have an internet connection <\/a> or are using an older ChromeOS version, you must create a recovery drive using a different computer (Windows, macOS, or ChromeOS). Follow these steps to create drive:<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">You need a USB flash drive with at least 8 GB of storage space. <\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">Launch Google Chrome in the working Windows, macOS, or Chromebook.<\/li>\n<li aria-level=\"1\">Install the <a href=\"https:\/\/chromewebstore.google.com\/detail\/chromebook-recovery-utili\/pocpnlppkickgojjlmhdmidojbmbodfm?authuser=0\" target=\"_blank\" rel=\"noopener nofollow\">Chromebook Recovery Utility extension<\/a>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/08\/unnamed-17.png\" alt=\"Install the Chromebook recover utility\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">After installing the tool, go to Chrome\u2019s top-right corner, click the <em>Extensions<\/em> icon, and select the extension.<\/li>\n<li aria-level=\"1\">Click the <em>Get started<\/em> button when the mini window opens.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/08\/unnamed-18.png\" alt=\"Create a recovery media for your Chromebook\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Enter the model number of the Chromebook that won\u2019t turn on or click <em>Select a model from a list<\/em> to choose the device.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/08\/unnamed-19.png\" alt=\"Identify your Chromebook\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">Click <em>Continue<\/em> and insert your USB device.<\/li>\n<li aria-level=\"1\">Choose the drive in the drop-down menu and select <em>Continue<\/em>.<\/li>\n<li aria-level=\"1\">Click <em>Create now<\/em>.<\/li>\n<li aria-level=\"1\">Remove the USB when you see a completion message.<\/li>\n<\/ul>\n<p>Now, return to the recovery page as explained above and choose the <em>Recover using external disk<\/em>\u00a0option. In some cases, ChromeOS will automatically detect the drive and start the process if the internet connection feature is unavailable. You should no longer experience the \u201c My Chromebook won\u2019t turn on \u201d problem.<\/p>\n<h2>What if Chromebook Won\u2019 t Stay Turned On?<\/h2>\n<p>The following fixes are for people asking, \u201cWhy is my Chromebook not turning on?\u201d when they can\u2019 t keep their computers running for too long.<\/p>\n<p>The good thing is that you can try out more troubleshooting steps with the little time you have with your computer.<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">If your system won\u2019t stay on long enough to perform simple tasks like taking screenshots , consider using the reset or recovery option explained above. <\/div>\r\n<\/div>\n<h3>Fix 1: Update ChromeOS<\/h3>\n<p>You may be experiencing your own version of the \u201c My Chromebook won\u2019t turn on\u201d \u00a0issue because your operating system is out of date. Just like <a href=\"https:\/\/www.auslogics.com\/en\/articles\/do-i-need-manually-check-for-win10-updates\/\">updating Windows <\/a> fixes lots of glitches, installing ChromeOS\u2019s latest software components could resolve the problem here.<\/p>\n<p>To update the OS, click your battery and time display in your screen\u2019s bottom-right corner and select the <em>Settings<\/em> icon.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/08\/unnamed-20.png\" alt=\"Asus settings icon\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\">Image source: Asus<\/div>\r\n<\/div>\n<p>Go to the bottom of the left pane in the Setting window to select <em>About ChromeOS<\/em>. Now, click <em>Check for updates<\/em> and allow the system to find and install updates.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/08\/unnamed-21.png\" alt=\"ChromeOS check for updates\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\">Image source: Asus<\/div>\r\n<\/div>\n<h3>Fix 2: Remove heavy extensions and applications<\/h3>\n<p>If you started experiencing the problem after installing an extension or program, remove it and check if that ends the issue.<\/p>\n<p>To remove an extension, open Chrome, click the three dots in the top-right corner, and select <em>Extensions &gt; Manage Extensions<\/em>.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/08\/unnamed-22.png\" alt=\"Manage extensions on Chrome\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>Click <em>Remove<\/em> under the extension you want to uninstall.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/08\/unnamed-23.png\" alt=\"Chrome My extensions\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">If the extension is visible on the toolbar, right-click its icon and click <em>Remove from Chrome<\/em>. <\/div>\r\n<\/div>\n<p>To <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-uninstall-programs-in-windows-10\/\">uninstall an app <\/a>, click the <em>Launcher<\/em> icon in your screen\u2019s bottom-left corner, right-click the program, and select <em>Uninstall<\/em>. Click <em>Uninstall<\/em> again.<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">You can also click <em>Remove from Chrome<\/em> to remove the app. <\/div>\r\n<\/div>\n<p>Still asking \u201c Why won\u2019t my Chromebook turn on \u201d? Move on to the next fix.<\/p>\n<h3>Fix 3: Keep your Chromebook cool<\/h3>\n<p>Heat is generally not a problem for most Chromebooks, especially modern ones. But as mentioned, older and lower-end systems may suffer higher than normal temperatures when running more processes than they can handle.<\/p>\n<div class=\"tipsbox\">\r\n\t<div class=\"tipsbox__heading\">\r\n\t\t<div class=\"tipsbox__arrow-right\"><\/div>\r\n\t\t<div class=\"tipsbox__shield\">PRO TIP<\/div>\r\n\t\t<div class=\"tipsbox__arrow-left\"><\/div>\r\n\t<\/div>\r\n\t<div class=\"tipsbox__text\">You can <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-check-and-monitor-cpu-temperature-on-your-windows-10-11-pc\/\">check your system\u2019s temperature <\/a> to know when it heats to dangerous levels. Go to the Settings window, select <em>About ChromeOS<\/em>, and go to <em>Diagnostics &gt; CPU<\/em>. <\/div>\r\n<\/div>\r\n\n<p>If you notice your computer heating up more than usual before it turns off, the high temperature is likely the reason you keep asking, \u201c Why is my Chromebook not turning on ?\u201d You can take different measures to <a href=\"https:\/\/www.auslogics.com\/en\/articles\/ultimate-guide-how-to-stop-a-laptop-from-overheating\/\">stop your laptop from overheating <\/a>.<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">Heat can also cause significant battery drain and cause the \u201cChromebook not turning on\u201d issue. Even <a href=\"https:\/\/www.auslogics.com\/en\/articles\/which-copilot-pc-battery-offers-the-best-performance-lets-compare\/\">Copilot+ Windows PCs with the best batteries <\/a> can potentially suffer this problem. <\/div>\r\n<\/div>\n<p>These measures include running fewer background apps, removing heavy programs and extensions, and placing your computer on a flat surface to help airflow. You can also use cooling pads and clean out your system from time to time to <a href=\"https:\/\/www.auslogics.com\/en\/articles\/enjoy-a-dust-free-pc-expert-tips-on-how-to-clean-a-computer\/\">remove air-blocking debris and dust <\/a>.<\/p>\n<h3>Fix 4: Factory reset (Powerwash) your Chromebook<\/h3>\n<p>Powerwashing your Chromebook is like <a href=\"https:\/\/www.auslogics.com\/en\/articles\/easily-reset-your-pc-how-to-factory-reset-a-windows-10-11-computer\/\">resetting a Windows computer <\/a>. However, ChromeOS does not offer you the option of preserving personal files, as it erases every piece of data on your storage drive.<\/p>\n<p>So, it\u2019s best that you <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-back-up-windows\/\">back up important files <\/a> you don\u2019t intend to lose. You can back up to an external storage device or a cloud storage service like Google Drive. <div class=\"notebox\">\r\n\t<div class=\"notebox__text\">People using Chromebooks managed by work or school administrators will have to contact their admin to reset their computers.<\/div>\r\n<\/div> Follow these steps:<\/p>\n<ol>\n<li aria-level=\"1\">Sign out by clicking the time and selecting <em>Sign out<\/em>.<\/li>\n<li aria-level=\"1\">Once you see the sign-in page, hold the Ctrl + Alt + Shift buttons and tap the R key.<\/li>\n<li aria-level=\"1\">You should now see the <em>Reset this Chromebook<\/em> dialog. Click <em>Restart<\/em>.<\/li>\n<li aria-level=\"1\">Your computer will restart to a similar screen. Here, you\u2019ll have to click <em>Powerwash<\/em>.<\/li>\n<li aria-level=\"1\">Click the <em>Continue<\/em> button in the <em>Confirm Powerwash<\/em> pop-up.<\/li>\n<li aria-level=\"1\">Your PC will now reboot and confirm that the Powerwash process has started.<\/li>\n<li aria-level=\"1\">Follow the subsequent prompts to set up your Chromebook again.<\/li>\n<\/ol>\n<h3>Fix 5: Contact your OEM manufacturer<\/h3>\n<p>If none of the methods above resolved the \u201cChromebook not turning on\u201d problem, ensure you contact your Chromebook manufacturer for expert help. If your computer is still under warranty, you may get a replacement if the issue is hardware-related.<\/p>\n<h2>Chromebook Won\u2019 t Turn On: Fixed<\/h2>\n<p>That\u2019 s how to turn on a Chromebook that won\u2019 t turn on. Ensure you take preventive measures like preventing deep discharge, avoiding physical impacts with your Chromebook (especially the battery), properly shutting down your computer, and keeping it cool. That way, you get to avoid asking, \u201cWhy isn&#8217;t my Chromebook turning on?\u201d in the future.<\/p>\n<p>Let us know if any of these fixes helped you resolve the problem.<\/p>\n<h2>FAQ<\/h2>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\">Why won't my Chromebook charge light come on?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\t\r\n\t\t<\/p>\n<p>Your Chromebook\u2019s charge may not come on due to any of these reasons:<\/p>\n<ul>\n<li aria-level=\"1\">Your charger is not properly connected due to loose cables.<\/li>\n<li aria-level=\"1\">Your power outlet is turned off or faulty.<\/li>\n<li aria-level=\"1\">Your charger is bad.<\/li>\n<li aria-level=\"1\">Your battery is damaged.<\/li>\n<\/ul>\n<p>Check any of these and see if that fixes the problem.<\/p>\n<p>\r\n\t<\/div>\r\n<\/div>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\">How do I know if my Chromebook needs a new battery?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\tIf your Chromebook turns on before going back off, you can go through the diagnostics menu to check your battery health. If the computer does not turn on, try taking out your battery and powering your computer directly with the charger. In some situations, you may need technical assistance, especially when the battery is not detachable.\r\n\t\t\r\n\t<\/div>\r\n<\/div>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\">Can you hard reset a dead Chromebook?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\tYes. You can perform a hard reset to force the Chromebook to turn on. However, a hard reset is not the same as resetting a Windows computer. If you want to reinstall ChromeOS or perform the traditional factory reset, you can use the Powerwash methods or recover the operating system as shown on this page.\r\n\t\t\r\n\t<\/div>\r\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Is your Chromebook not turning on? Are you seeing an error message that indicates your OS is missing or damaged? This guide will explain the causes of the issue and show you how to fix it.<\/p>\n","protected":false},"author":77,"featured_media":72755,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[879,819],"tags":[1057,69,1077,109],"class_list":["post-72729","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-device-issues","category-how-tos","tag-battery","tag-boot-issues","tag-factory-reset","tag-pc-performance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Chromebook Won\u2019t Turn On? Easy Steps to Fix the Problem &#8212; Auslogics Blog<\/title>\n<meta name=\"description\" content=\"Learn simple and effective steps to troubleshoot and fix a Chromebook that just won&#039;t turn on. 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