{"id":71401,"date":"2025-06-27T21:57:41","date_gmt":"2025-06-27T21:57:41","guid":{"rendered":"https:\/\/www.auslogics.com\/en\/articles\/?p=71401"},"modified":"2025-11-10T14:20:52","modified_gmt":"2025-11-10T14:20:52","slug":"fixed-how-to-fix-external-hard-drive-not-showing-up-in-windows-10-11","status":"publish","type":"post","link":"https:\/\/www.auslogics.com\/en\/articles\/fixed-how-to-fix-external-hard-drive-not-showing-up-in-windows-10-11\/","title":{"rendered":"[SOLVED] How to Fix Hard Drive Not Showing Up on Windows PCs"},"content":{"rendered":"<p>It&rsquo;s such a bothersome situation when your computer is not recognizing an external hard drive or SSD. This gets trickier when your important files are at stake.<\/p>\n<p>In some cases, even the built-in drive on the PC could also go missing in File Explorer.<\/p>\n<p>Rest assured, there are certain things you can do to fix this problem and still keep the data stored on the drive.<\/p>\n<p>And if it&rsquo;s a new drive, it should also start showing up on your PC by the time you are done with the solutions presented here.<\/p>\n<p>However, if you are dealing with a mechanically damaged drive, you would need the services of a professional to help recover your files.<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__heading\">TL;DR<\/div>\r\n\t<div class=\"notebox__text\"><\/p>\n<p><b>&#127381; <\/b>New hard drives typically don&rsquo;t appear in File Explorer until you initialize them through Disk Management.<\/p>\n<p><b>&#128736;&#65039;Preliminary checks:<\/b><\/p>\n<ol>\n<li aria-level=\"1\">Restart the computer.<\/li>\n<li aria-level=\"1\">Check whether the hard drive is showing up in Disk Management.<\/li>\n<\/ol>\n<p><b>&#128193; What should I do if the hard drive appears in Disk Management but not in File Explorer?<\/b><\/p>\n<ol>\n<li aria-level=\"1\">Change the disk status from <i>Offline <\/i> to <i>Online <\/i> in Disk Management.<\/li>\n<li aria-level=\"1\">Initialize the drive.<\/li>\n<li aria-level=\"1\">Run a CHKDSK scan.<\/li>\n<li aria-level=\"1\">Mount volume.<\/li>\n<li aria-level=\"1\">Disable drive restriction in the Group Policy Editor.<\/li>\n<li aria-level=\"1\">Uninstall recent Windows updates.<\/li>\n<\/ol>\n<p><b>&#10067; What should I do if the hard drive is not showing up in Disk Management?<\/b><\/p>\n<ol>\n<li aria-level=\"1\">Check for connectivity and power issues.<\/li>\n<li aria-level=\"1\">Check for driver issues.<\/li>\n<li aria-level=\"1\">Check whether the drive is part of a storage pool.<\/li>\n<li aria-level=\"1\">Check the BIOS\/UEFI settings and update the BIOS firmware.<\/li>\n<li aria-level=\"1\">Check for system file issues.<\/li>\n<li aria-level=\"1\">Run the Hardware and Devices troubleshooter.<\/li>\n<li aria-level=\"1\">Open up the hard drive to save the disk.<\/li>\n<\/ol>\n<p>\n<\/div>\r\n<\/div>\r\n\n<h2>Why Is My Hard Drive Not Showing Up On Windows?<\/h2>\n<p>\nThere are a few possible reasons why your hard drive isn&rsquo;t appearing on your Windows PC. Understanding them will enable you to approach and fix the problem more effectively.<\/p>\n<p>Here are some of the issues:\n<\/p>\n<div class=\"wrapper-table\">\n<table>\n<tbody>\n<tr>\n<th><b>Problem<\/b><\/th>\n<th><b>Solutions<\/b><\/th>\n<\/tr>\n<tr>\n<td><span style=\"color: #008000;\"><b>SOFTWARE ISSUES<\/b><\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><b>System glitch<\/b><\/td>\n<td>\n<ul>\n<li aria-level=\"1\">Restart the PC<\/li>\n<li aria-level=\"1\">Turn off the PC and perform a power flush<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><b>Outdated, problematic, or missing external hard drive software<\/b><\/td>\n<td>Update or reinstall the hard drive software<\/td>\n<\/tr>\n<tr>\n<td><b>New hard drive not initialized or still unallocated<\/b><\/td>\n<td>Initialize the hard drive and create a new simple volume<\/td>\n<\/tr>\n<tr>\n<td><b>The drive is offline<\/b><\/td>\n<td>Change the status to <i>Online <\/i><\/td>\n<\/tr>\n<tr>\n<td><b>The drive is a dynamic foreign disk<\/b><\/td>\n<td>Import the disk<\/td>\n<\/tr>\n<tr>\n<td><b>Your hard drive is a RAW disk<\/b><\/td>\n<td>\n<ul>\n<li aria-level=\"1\">Check whether the disk is formatted with a Windows-supported file system<\/li>\n<li aria-level=\"1\">Otherwise, the file system is corrupt; format the disk and use a file recovery software to try restoring your files<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><b>Unassigned or conflicting drive letter<\/b><\/td>\n<td>Assign it a drive letter or change the existing drive letter to resolve possible conflicts with an existing drive<\/td>\n<\/tr>\n<tr>\n<td><b>Unmounted volume<\/b><\/td>\n<td>Run the <i>mountvol \/E <\/i> command in the elevated Command Prompt to prompt the computer to automatically mount new hard drives and hard drive partitions on your PC<\/td>\n<\/tr>\n<tr>\n<td><b>The hard drive is hidden in File Explorer using the Group Policy Editor setting<\/b><\/td>\n<td>Disable drive restriction in the Group Policy Editor<\/td>\n<\/tr>\n<tr>\n<td><b>The hard drive is part of a storage pool in Windows Storage Spaces<\/b><\/td>\n<td>If necessary, delete the drive from the pool<\/td>\n<\/tr>\n<tr>\n<td><b>Internal hard drive disabled in the BIOS<\/b><\/td>\n<td>Enable hard drive in the BIOS<\/td>\n<\/tr>\n<tr>\n<td><b>Outdated BIOS firmware or misconfigured BIOS settings<\/b><\/td>\n<td>Load the default BIOS settings and update the BIOS firmware<\/td>\n<\/tr>\n<tr>\n<td><b>Conflicting IDE ATA\/ATAPI or NVMe controllers<\/b><\/td>\n<td>Uninstall all existing controllers and reinstall an updated version from the manufacturer&rsquo;s website Replace system files using System File Checker (SFC)<\/td>\n<\/tr>\n<tr>\n<td><b>Missing, modified, or corrupt Windows files<\/b><\/td>\n<td>Replace system files using System File Checker (SFC)<\/td>\n<\/tr>\n<tr>\n<td><b>System drive issues<\/b><\/td>\n<td>Run a CHKDSK scan to fix issues in the system drive<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"wrapper-table\">\n<div class=\"wrapper-table\">\n<div class=\"wrapper-table\">\n<table>\n<tbody>\n<tr>\n<th>Problem<\/th>\n<th><\/th>\n<\/tr>\n<tr>\n<td><span style=\"color: #ff9900;\"><b>HARDWARE ISSUES<\/b><\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><b>Power supply issues (external hard drives)<\/b><\/td>\n<td>\n<ul>\n<li aria-level=\"1\">Check whether the hard drive uses a power adapter<\/li>\n<li aria-level=\"1\">Try a different USB port<\/li>\n<li aria-level=\"1\">Disconnect all other connected devices<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><b>Input\/Output errors (external hard drive)<\/b><\/td>\n<td>Inspect the USB cord and USB ports<\/td>\n<\/tr>\n<tr>\n<td><b>Input\/Output errors and power supply issues (internal hard drive)<\/b><\/td>\n<td>Open up the computer and inspect the SATA cable and SATA ports<\/td>\n<\/tr>\n<tr>\n<td><b>Hard drive damage<\/b><\/td>\n<td>Open up the hard drive casing and save the disk (should be done by a professional<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<h2>How to Fix the Hard Drive Not Showing Up on Windows 10\/11<\/h2>\n<\/div>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__heading\">Quick summary: <\/div>\r\n\t<div class=\"notebox__text\"><\/p>\n<p>When dealing with hard drive detection issues on Windows, <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-open-disk-management-in-windows-11\/\">checking Disk Management <\/a> to see whether the drive is showing up should be the first port of call.<\/p>\n<p>Because if a hard drive is not appearing in Disk Management, it means that it&rsquo;s not being recognized on Windows, and you&rsquo;d have to follow a particular course of action. <\/div>\r\n<\/div>\r\n\n<p>Therefore, the solutions in this guide will be grouped into two sections:\n<\/p>\n<ol>\n<li aria-level=\"1\"><a href=\"https:\/\/www.auslogics.com\/en\/articles\/fixed-how-to-fix-external-hard-drive-not-showing-up-in-windows-10-11\/#what-should-i-do-if-the-hard-drive-is-present-in-disk-management-but-not-showing-up-in-file-explorer\">What to do if the hard drive is not available in File Explorer but is showing up in Disk Management<\/a>.<\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/www.auslogics.com\/en\/articles\/fixed-how-to-fix-external-hard-drive-not-showing-up-in-windows-10-11\/#what-should-i-do-if-the-hard-drive-is-not-showing-up-in-disk-management\">What to do if it is not showing up in Disk Management<\/a>.<\/li>\n<\/ol>\n<p>\nSo, without further ado, let&rsquo;s get started.\n<\/p>\n<h3>The first thing to do: Restart the PC<\/h3>\n<p>\nThis is the most basic fix you can try if your internal or external hard drive is not showing up on your PC. You might be surprised just how effective it can be in resolving simple <a href=\"https:\/\/www.auslogics.com\/en\/articles\/fix-computer-glitches-with-registry-cleaner\/\"> system glitches <\/a> that could result in the HDD not showing up.<\/p>\n<p><div class=\"tipsbox\">\r\n\t<div class=\"tipsbox__heading\">\r\n\t\t<div class=\"tipsbox__arrow-right\"><\/div>\r\n\t\t<div class=\"tipsbox__shield\">PRO TIP<\/div>\r\n\t\t<div class=\"tipsbox__arrow-left\"><\/div>\r\n\t<\/div>\r\n\t<div class=\"tipsbox__text\">While at it, performing a power flush can also make a difference. To do this:\n<\/p>\n<ul>\n<li>You&rsquo;ll have to power off the PC.<\/li>\n<li>Unplug the charger and all connected peripherals such as printers, hard drives, USB flash drives, etc.<\/li>\n<li>Then press and hold the power button on the PC for up to 30 seconds to drain all the residual power.<\/li>\n<li>You can then turn on the PC afterwards. <\/div>\r\n<\/div>\r\n<\/li>\n<\/ul>\n<p>\nIf the restart and power flush did nothing to make the hard drive show up, then move on to the next fix below.<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__heading\">Warning:<\/div>\r\n\t<div class=\"notebox__text\"><\/p>\n<p>If the issue is with an internal drive, and you hear clicking sounds, beeps, or some other unusual noises during Windows startup, then it&rsquo;s an indication of mechanical <a href=\"https:\/\/www.auslogics.com\/en\/articles\/factors-that-may-cause-hard-disk-failure\/\">hard drive failure <\/a> in the hard drive, which could lead to data loss.<\/p>\n<p>The same goes for an external hard drive when it&rsquo;s plugged in.<\/p>\n<p>In that case, power off the PC at once. You&rsquo;d have to seek a hard drive repair service and data recovery expert to help you resolve the issue and retrieve your data. <\/div>\r\n<\/div>\r\n\n<h3>The second thing to check: Check whether the hard drive is showing up in Disk Management<\/h3>\n<p>\nChecking whether the disk in question is showing up in Disk Management will determine how you&rsquo;ll proceed. Follow these steps:\n<\/p>\n<ul>\n<li aria-level=\"1\">Press the <code>Windows + R<code><\/code><\/code>keyboard shortcut to open the Run dialog box.<\/li>\n<li aria-level=\"1\">Type <i>diskmgmt.msc<\/i> and click <i>OK<\/i> to open the Disk Management window.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/diskmgmt.msc_.png\" alt=\"Type diskmgmt.msc and click OK to open the Disk Management window\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>A healthy, functional disk should appear as follows:\n<\/p>\n<ul>\n<li aria-level=\"1\">All the information for the volume is presented, including the name, drive letter, file system, capacity, free space, etc.<\/li>\n<li aria-level=\"1\">The disk should have a blue bar, which shows that it has been initialized and allocated. An unallocated disk will have a black bar.<\/li>\n<li aria-level=\"1\">The disk has to be labeled as <i>Basic<\/i> and <i>Online<\/i>. Any other label on the disk, such as <i>Dynamic<\/i>, <i>Offline<\/i>, <i>RAW<\/i>, <i>Unallocated<\/i>, <i>Uninitialized<\/i>, or the lack of a drive letter, means that the associated drive won&rsquo;t show up in File Explorer.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/Healthy-disks.png\" alt=\"The disk has to be labeled as Basic and Online\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>As I mentioned, we&rsquo;ll be providing solutions to the detection issue, whether the drive appears in Disk Management or not. The next section handles drives that show up in Disk Management but not in File Explorer. If you don&rsquo;t see your drive in the Disk Management window, scroll further down.<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">The fixes that follow are geared toward getting Windows to detect external and secondary internal drives. I&rsquo;ll indicate which solution works for which drive. <\/div>\r\n<\/div>\n<h3><div class=\"benefit\">\r\n    <div class=\"benefits__heading\">\r\n        <div class=\"benefits__image\">\r\n            <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/06\/Benefits_Fixes.png\" alt=\"IMG\" class=\"lazyload\"\/>\r\n        <\/div>\r\n        <div class=\"benefits__title\">What should I do if the hard drive is present in Disk Management but not showing up in File Explorer?<\/div>\r\n    <\/div>\r\n    <div class=\"benefits__content\"><\/div>\r\n<\/div><\/h3>\n<p>\nIf the disk is listed in Disk Management, then there are certain things you can do to make it start showing up in File Explorer.<\/p>\n<p>Take a look at the solutions presented below. They can be applied to both external hard drives and secondary internal hard drives in Disk Management.\n<\/p>\n<h4>Solution 1: Initialize the disk<\/h4>\n<p>\nIf your drive is new, you will have to initialize it before it can be used. This basically means activating the drive with a functional file system.&nbsp; Therefore, if your drive is listed in Disk Management but the disk is labeled as <i>Not Initialized <\/i>or <i> Unallocated<\/i>, here is what you have to do in order to fix the issue of a new internal or external hard drive not showing up in File Explorer:\n<\/p>\n<ul>\n<li>Right-click on the disk labelled as <i>Not Initialized <\/i> and click on <i>Initialize Disk<\/i>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/Not-initialized.jpg\" alt=\"Right-click on the disk labelled as Not Initialized and click on Initialize Disk\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Leave the default settings on the <i>Initialize Disk <\/i> dialog box and click the <i>OK <\/i> button.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/initialize-disk-dialog.png\" alt=\"Leave the default settings on the Initialize Disk dialog box and click the OK button\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Afterwards, you&rsquo;ll need to <a href=\"https:\/\/www.auslogics.com\/en\/articles\/\">format the drive<\/a>. So right-click on the space labelled <i>Unallocated <\/i>and click on <i>New Simple Volume<\/i>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/Unallocated.png\" alt=\"Afterwards, you&rsquo;ll need to format the drive. So right-click on the space labelled Unallocated and click on New Simple Volume.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Click <i>Next <\/i> to open the page where you&rsquo;ll have to specify the size of the new simple volume.<\/li>\n<\/ul>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">If you want to <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-partition-a-hard-drive\/\">partition the drive <\/a> into multiple volumes, then select the size you want the current volume to be so that the remaining space will still be unallocated. <\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">Click <i>Next <\/i> again.<\/li>\n<li aria-level=\"1\">Note the letter that&rsquo;s automatically assigned to the drive.<\/li>\n<li aria-level=\"1\">Click <i>Next <\/i> again.<\/li>\n<li aria-level=\"1\">Choose a file system for the drive. You can leave the selected default file system and simply click <i>Next<\/i>.<\/li>\n<li aria-level=\"1\">Click <i>Finish<\/i>.<\/li>\n<\/ul>\n<div class=\"shcode-askquestion\">\r\n\t<div class=\"shcode-askquestion__heading\">Need help with your PC?<\/div>\r\n\t<div class=\"shcode-askquestion__text\">Try our <a href=\"https:\/\/qa.auslogics.com\/questions\/most_commented\" target=\"_blank\">Ask a Question<\/a> service &mdash; our experts will diagnose and resolve your PC issues completely free of charge.<\/div>\r\n<\/div>\n<h4>Solution 2: Import the foreign disk<\/h4>\n<p>\nIf the hard drive is listed in Disk Management, but the disk has an exclamation mark icon and is labeled as Dynamic and Foreign, you will need to import the disk to fix the issue of your internal or external hard drive not showing up in Windows 10\/11:\n<\/p>\n<ul>\n<li>Right-click on the disk and click on <i>Import Foreign Disks<\/i>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/Dynamic-foreign-.jpg\" alt=\"Right-click on the disk and click on Import Foreign Disks\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Afterwards, it should show up in File Explorer.<\/li>\n<\/ul>\n<h4>Solution 3: Change the disk status to Online<\/h4>\n<p>\nThe drive may not be appearing because it is currently offline. You should see the <i>Offline <\/i> label in Disk Management if that is the case.\n<\/p>\n<ul>\n<li>Right-click the drive and select <i>Online <\/i> in the context menu.<\/li>\n<\/ul>\n<h4>Solution 4: Assign a new letter to the drive<\/h4>\n<p>\nThis will enable Windows to recognize the drive. And if there&rsquo;s a drive letter conflict with another existing drive, this will also help resolve that, thereby solving the problem of your HDD not showing up in File Explorer.<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__heading\">Warning!<\/div>\r\n\t<div class=\"notebox__text\">This fix should not be applied to the C: drive. <\/div>\r\n<\/div>\r\n\n<p>Here&rsquo;s how to get it done:\n<\/p>\n<ul>\n<li>Right-click on the disk space below the blue bar and click on <i>Change Drive Letter and Paths<\/i>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/Change-drive-letter-and-paths.png\" alt=\"Right-click on the disk space below the blue bar and click on Change Drive Letter and Paths\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Click the <i>Change <\/i> button and then select a drive letter from the menu. Select something like <i>K <\/i> or <i>O <\/i> that&rsquo;s unlikely to have been previously assigned, just to be safe.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/new-letter.png\" alt=\"Click the Change button and then select a drive letter from the menu\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Click <i>OK<\/i>.<\/li>\n<\/ul>\n<h4>Solution 5: Check the situation with a RAW disk<\/h4>\n<p>\nIf your drive is labeled as RAW in Disk Management, it will not show up in File Explorer because it lacks a file system, or its current file system is corrupted.<\/p>\n<p>In this case, formatting the drive is the best way to get it to show in File Explorer.<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\"><\/p>\n<p>If a drive has been formatted with a file system other than <a href=\"https:\/\/www.auslogics.com\/en\/articles\/fat32-vs-exfat-vs-ntfs-which-file-format-is-best-for-your-drive\/\">exFAT, FAT32, or NTFS<\/a>, your computer may struggle to recognize it. Some file systems specifically designed for other operating systems, such as HFS+ and APFS for macOS and Btrfs and EXT3\/4 for Linux, also cause read issues in Windows.<\/p>\n<p>You can format the drive and choose a compatible file system if you don&rsquo;t mind losing your files. If not, you would have to use a third-party program, such as <a href=\"https:\/\/macdrive.com\/\">MacDrive<\/a>, before you can access the drive and its contents on Windows. <\/div>\r\n<\/div>\n<p>Follow these steps to format the drive:\n<\/p>\n<ul>\n<li aria-level=\"1\">Right-click the <i>Start <\/i> button and select <i>Disk Management<\/i>.<\/li>\n<li aria-level=\"1\">Right-click the entry for the <i>RAW<\/i> drive and select the <i>Format <\/i>option.<\/li>\n<li aria-level=\"1\">When the <i>Format <\/i> dialog window appears, select a drive name, file system, and allocation unit size.<\/li>\n<li aria-level=\"1\">Using the quick format option allows Windows to only replace the current file system structure and delete drive contents, while unchecking the option runs a full format, which may take longer.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/Select-a-file-system-and-click-OK.png\" alt=\"When the Format dialog window appears, select a drive name, file system, and allocation unit size\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Click the <i>OK <\/i> button.<\/li>\n<\/ul>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">If you decide to format, file recovery software such as <a href=\"https:\/\/apps.microsoft.com\/detail\/xpffcdcmzp9zls?hl=en-US&amp;gl=US\" target=\"_blank\" rel=\"noopener nofollow\">Disk Drill <\/a> and <a href=\"https:\/\/www.auslogics.com\/en\/software\/file-recovery\/\">Auslogics File Recovery <\/a> may be able to recover your data to a safe location on your PC or on another drive. <\/div>\r\n<\/div>\n<h4>Solution 6: Run a CHKDSK scan<\/h4>\n<p>\nIf your drive is visible in Disk Management and it has a drive letter assigned to it, you can <a href=\"https:\/\/www.auslogics.com\/en\/articles\/ultimate-guide-how-to-check-for-and-fix-disk-errors-with-chkdsk-command\/\">run a CHKDSK scan <\/a> to resolve file system issues in the drive:\n<\/p>\n<ul>\n<li aria-level=\"1\">Take note of the drive letter.<\/li>\n<li aria-level=\"1\">Click the <i>Start <\/i> icon on your taskbar and type <i>cmd <\/i> in the search bar.<\/li>\n<li aria-level=\"1\">Click on <i>Run as administrator<\/i>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/CMD-ADMIN.png\" alt=\"Click on Run as administrator\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>In the CMD window, type <i>chkdsk {drive letter}: \/f \/r <\/i>and press Enter to run it. Be sure to replace {drive letter} with the actual letter of the drive. Thus, the command should be like this: <i>chkdsk E: \/f \/r <\/i><\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/chkdsk-E.png\" alt=\"The command should be like this: chkdsk E: \/f \/r\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">Ensure that the drive is connected, and leave your PC undisturbed until the scan comes to a conclusion. Keep the PC plugged in.<\/li>\n<\/ul>\n<p>\nAfter the scan is done, restart the computer and then check to see if it now appears in File Explorer. Be sure to disconnect and reconnect the drive if it is a USB-connected external drive.<\/p>\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-5626105816785274\"\r\ncrossorigin=\"anonymous\"><\/script>\r\n<!-- Middle_CTA -->\r\n<ins class=\"adsbygoogle\" style=\"display:inline-block;width:728px;height:90px\" data-ad-client=\"ca-pub-5626105816785274\" data-ad-slot=\"4017758677\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<h4>Solution 7: Mount volume<\/h4>\n<p>\nThe <i>mountvol \/E <\/i> command in CMD ensures that automatic mounting of new volumes is enabled on your computer if it was once disabled. This makes it possible for new drives and partitions to be automatically mounted and assigned a drive letter so that they can be accessed:\n<\/p>\n<ul>\n<li aria-level=\"1\">Press the Windows logo button on your keyboard.<\/li>\n<li aria-level=\"1\">Type <i>cmd <\/i>in the search bar and click on <i>Run as administrator.<\/i><\/li>\n<li aria-level=\"1\">Click <i>Yes <\/i>on the User Account Control prompt.<\/li>\n<li aria-level=\"1\">Type or copy and paste the following command and press Enter to run it:<\/li>\n<\/ul>\n<pre>mountvol \/E<\/pre>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/mountvol.png\" alt=\"Type or copy and paste the following command and press Enter to run it: mountvol \/E\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>Afterwards, restart your computer, reconnect your external hard drive, and check whether it is now being detected.\n<\/p>\n<h4>Solution 8: Disable drive restriction in the Group Policy Editor<\/h4>\n<p>\nOn Windows Pro, Enterprise, and Server editions, there is a setting in the Group Policy Editor that hides or restricts access to selected drives or all of your drives (including the C: drive), making them not show up in File Explorer.<\/p>\n<div class=\"notebox_lite\">\r\n\t<div class=\"notebox_lite__heading\">Note<\/div>\r\n\t<div class=\"notebox__text\">The <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-manage-the-group-policy-on-windows-10-8-and-8-1\/\">Group Policy Editor <\/a> is not available in Windows Home editions. <\/div>\r\n<\/div>\n<p>Disabling this option in the Group Policy Editor could be all you need to fix the problem of the hard drive not showing up in Windows .<\/p>\n<p>Follow these steps:\n<\/p>\n<ul>\n<li aria-level=\"1\">Click the <i>Start <\/i> icon on your taskbar and start typing <i>Group Policy <\/i> into the Start menu search bar.<\/li>\n<li aria-level=\"1\">Click <i>Open<\/i> under the <i>Edit group policy<\/i> option.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/open-group-policy.png\" alt=\"Click Open under the Edit group policy option\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">Once in the Group Policy Editor window, click on <i>Administrative Templates <\/i> under <i>User Configuration <\/i> in the left pane.<\/li>\n<li aria-level=\"1\">Double-click on <i>Windows Components<\/i> on the main window.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/Windows-components.png\" alt=\"Double-click on Windows Components on the main window\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Locate File Explorer in the list of items and double-click on it.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/File-explorer.png\" alt=\"Locate File Explorer in the list of items and double-click on it\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Scroll down to the <i>Hide these specified drives in My Computer <\/i> option and double-click on it.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/Hide-these-specific-drives.png\" alt=\"Scroll down to the Hide these specified drives in My Computer option and double-click on it\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Click the <i>Apply <\/i>button to save the changes. Then click <i>OK<\/i>.<\/li>\n<\/ul>\n<h4>Solution 9: Uninstall recent Windows updates<\/h4>\n<p>\nThis issue of the hard drive not showing up on Windows 10\/11 might have to do with conflicting Windows updates.<\/p>\n<p>Thus, if you recently installed new updates before the problem emerged, then it could be that the updates are buggy. Reverting them could be the solution you are looking for.<\/p>\n<p><b>Windows 11:&nbsp;<\/b>\n<\/p>\n<ul>\n<li aria-level=\"1\">Press the <code>Windows + I<code><\/code><\/code>hotkey on your keyboard to open the Settings app.<\/li>\n<li aria-level=\"1\">Click on <i>Windows Update <\/i> in the left pane.<\/li>\n<li aria-level=\"1\">Click on <i>Update history<\/i> under <i>More options<\/i>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/update-history.png\" alt=\"Click on Update history under More options\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">Collapse the updates lists to easily locate the <i>Related settings <\/i> category.<\/li>\n<li aria-level=\"1\">Click on <i>Uninstall updates<\/i>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/Uninstal-updates.png\" alt=\"Click on Uninstall updates\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">On the list of installed Windows updates, click the <i>Uninstall <\/i> option next to the recent updates to remove them.<\/li>\n<\/ul>\n<p><b>Windows 10:&nbsp;<\/b><\/p>\n<ul>\n<li aria-level=\"1\">Press the <code>Windows + I<code><\/code><\/code>hotkey on your keyboard to open the Settings app.<\/li>\n<li aria-level=\"1\">Click on <i>Update &amp; Security <\/i> in the left pane.<\/li>\n<li aria-level=\"1\">Click on <i>Uninstall updates <\/i> under <i>View your update history<\/i>.<\/li>\n<\/ul>\n<p>\nAfter uninstalling the recent Windows updates, check whether the issue of the hard drive not showing up on Windows 10\/11 has been resolved. If there&rsquo;s no positive result, you can go ahead and rerun Windows Update to get everything updated again.\n<\/p>\n<h3><div class=\"benefit\">\r\n    <div class=\"benefits__heading\">\r\n        <div class=\"benefits__image\">\r\n            <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/06\/Benefits_Fixes.png\" alt=\"IMG\" class=\"lazyload\"\/>\r\n        <\/div>\r\n        <div class=\"benefits__title\">What should I do if the hard drive is not showing up in Disk Management?<\/div>\r\n    <\/div>\r\n    <div class=\"benefits__content\"><\/div>\r\n<\/div><\/h3>\n<p>\nIf the drive is not showing up in File Explorer and Disk Management, then there are basic considerations to be ruled out before you begin suspecting that the drive has failed.\n<\/p>\n<h4>Solution 1: Try a different USB port or computer (external drives)<\/h4>\n<p>\nBefore anything else, ensure that the USB ports on your PC are actually functional.<\/p>\n<p>Also, if you are using a USB hub, first try a different port on the hub and see if that makes a difference. If it doesn&rsquo;t, disconnect the hub and plug the drive directly into the computer&rsquo;s USB port.<\/p>\n<p>No difference still? Then try plugging the drive into a USB 2.0 port instead of the 3.0 port.<\/p>\n<div class=\"notebox_lite\">\r\n\t<div class=\"notebox_lite__heading\">Note<\/div>\r\n\t<div class=\"notebox__text\">You&rsquo;ll know the difference by the color. Most OEMs make the 3.0 port blue in color for easy recognition, while the 2.0 is typically black. The latter (USB 2.0) is an older technology that might be more compatible with your drive. <\/div>\r\n<\/div>\n<p>If it&rsquo;s still not showing up, see if it will work on a different computer so you know what you&rsquo;re dealing with.\n<\/p>\n<h4>Solution 2: Check the USB cord (external drives)<\/h4>\n<p>\nThe fault could be from the USB cord, which connects the hard drive to the computer. Therefore, check for any physical damage to the cord or the plug. Also, try using a different cord if available.\n<\/p>\n<h4>Solution 3: Check the power supply (external drives)<\/h4>\n<p>\nWindows might not be reading your storage drive because the drive is not being powered adequately, if at all.<\/p>\n<p>It could be that the drive is so power-heavy that connecting it to the computer at the same time that other devices are connected is preventing it from getting the juice it needs.<\/p>\n<p>In any case, try disconnecting all other connected devices and see whether that would make a difference.<\/p>\n<p>On the other hand, if the external drive is the type that doesn&rsquo;t draw power from the PC&rsquo;s USB ports but instead uses a power adapter, then you should ensure that the adapter is plugged in and well-connected.<\/p>\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-5626105816785274\"\r\ncrossorigin=\"anonymous\"><\/script>\r\n<!-- Middle_CTA -->\r\n<ins class=\"adsbygoogle\" style=\"display:inline-block;width:728px;height:90px\" data-ad-client=\"ca-pub-5626105816785274\" data-ad-slot=\"4017758677\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<h4>Solution 4: Disable the USB selective suspend feature (external drives)<\/h4>\n<p>\nUSB selective suspend is a feature in Windows that switches off USB ports to save power when you&rsquo;re not using them.<\/p>\n<p>Even though it&rsquo;s a great setting, if your external hard drive is not showing up in File Explorer, then that could be the problem.<\/p>\n<p>Let&rsquo;s fix that by disabling it in the Control Panel:<\/p>\n<div style=\"width: 1920px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-71401-1\" width=\"1920\" height=\"1080\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/USB-selective-suspend-reduced-1.mp4?_=1\" \/><a href=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/USB-selective-suspend-reduced-1.mp4\">https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/USB-selective-suspend-reduced-1.mp4<\/a><\/video><\/div>\n<ul>\n<li aria-level=\"1\">Click the Windows icon on your taskbar to open the Start menu.<\/li>\n<li aria-level=\"1\">Type <i>Control Panel<\/i> in the search bar and click on it to open.<\/li>\n<li aria-level=\"1\">Select <i>Category <\/i> in the <i>View-by <\/i> drop-down in the top-right corner of the page.<\/li>\n<li aria-level=\"1\">Next, select <i>Hardware and Sound<\/i>.<\/li>\n<li aria-level=\"1\">Click on <i>Power Options<\/i>.<\/li>\n<li aria-level=\"1\">Click on the <i>Change plan settings<\/i> link next to your current power plan.<\/li>\n<li aria-level=\"1\">Click the <i>Change advanced power settings <\/i> link to open the <i>Power Options <\/i> dialog.<\/li>\n<li aria-level=\"1\">Locate the <i>USB settings <\/i>option and click the <i>+ <\/i> sign to expand it.<\/li>\n<li aria-level=\"1\">Click the <i>+ <\/i> sign on the <i>USB selective suspend setting<\/i>.<\/li>\n<li aria-level=\"1\">Open the drop-down menu and select <i>Disabled <\/i>if you&rsquo;re using a desktop. If it&rsquo;s a laptop, turn off the setting for both <i>On battery <\/i>and <i>Plugged in<\/i>.<\/li>\n<li aria-level=\"1\">Finally, click <i>Apply <\/i> and click <i>OK<\/i>.<\/li>\n<\/ul>\n<p>\nCheck to see if your USB-connected hard drive is now being recognized. If there&rsquo;s no change and it&rsquo;s still undetected, simply go back and re-enable the USB selective suspend setting since it&rsquo;s not the cause of the problem. Try the other solutions below.\n<\/p>\n<h4>Solution 5: Enable the drive in Device Manager (external drives and secondary internal drives)<\/h4>\n<p>\nIt may be that the hard drive is not showing up in File Explorer nor in Disk Management because it is disabled in Device Manager. So head over to Device Manager and ensure that the drive is enabled. Here&rsquo;s how to get it done:\n<\/p>\n<ul>\n<li aria-level=\"1\">Click the <i>Start <\/i> icon on the taskbar and start typing <i>Device <\/i> in the search.<\/li>\n<li aria-level=\"1\">Click <i>Open <\/i> on the Device Manager option to open the system utility.<\/li>\n<li aria-level=\"1\">Locate the <i>Disk drives <\/i>category from the list and expand it to see if your drive is listed.<\/li>\n<li aria-level=\"1\">If your drive is listed, right-click on it and click on <i>Enable device<\/i>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/Enable-device.png\" alt=\"If your drive is listed, right-click on it and click on Enable device\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<div class=\"notebox_lite\">\r\n\t<div class=\"notebox_lite__heading\">Note<\/div>\r\n\t<div class=\"notebox__text\">If the drive is listed in Device Manager but is greyed out, it&rsquo;s possible that you are dealing with <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-update-drivers\/\">a driver issue<\/a>.<\/p>\n<p>Also, if the drive in question is an internal drive, being greyed out could indicate that the drive is disabled in the <a href=\"https:\/\/www.auslogics.com\/en\/articles\/check-bios-manage-fixed\/\">BIOS. <\/a>You can consult your PC or motherboard manufacturer to learn how to enable your internal hard drive in the BIOS settings. <\/div>\r\n<\/div>\n<h4>Solution 6: Update or reinstall the drive software (external drives and internal drives)<\/h4>\n<p>\nSome external and internal drives have dedicated software that enables them to function on your PC. It&rsquo;s important to see that they are installed and <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-check-if-my-drivers-are-up-to-date-on-windows-10-pc\/\">up to date. <\/a><\/p>\n<div class=\"notebox_lite\">\r\n\t<div class=\"notebox_lite__heading\">Note<\/div>\r\n\t<div class=\"notebox__text\">Some OEMs, such as Seagate and Western Digital, provide dedicated apps that will enable users to install the latest drivers for their devices. <\/div>\r\n<\/div>\n<p>Afterwards, ensure that you initialize and format the drive, as shown previously, so as to get it ready for use.<\/p>\n<p>However, it may happen that the associated <a href=\"https:\/\/www.auslogics.com\/en\/articles\/what-are-device-drivers-and-why-are-they-crucial-for-your-pc\/\">drivers <\/a> have already been installed, and the device is present in Device Manager. And you&rsquo;ve also previously initialized the drive, but it&rsquo;s now not being recognized on your PC. In that case, you should try <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-update-drivers\/\">updating <\/a> or reinstalling the drivers.<\/p>\n<p>Here&rsquo;s how you can update your hard drive driver:\n<\/p>\n<ul>\n<li aria-level=\"1\">Press the <code>Windows + X<code><\/code><\/code>hotkey on your keyboard, and click on <i>Device Manager<\/i>.<\/li>\n<li aria-level=\"1\">Under <i>Disk drives<\/i>, right-click on your device and click on <i>Update driver<\/i>.<\/li>\n<li aria-level=\"1\">Click <i>Search automatically for drivers<\/i>.<\/li>\n<li aria-level=\"1\">Check if your drive is showing up afterwards.<\/li>\n<\/ul>\n<p>\nIf updating the driver didn&rsquo;t work, then follow these steps to uninstall the current driver so that you can reinstall it afterwards:\n<\/p>\n<ul>\n<li aria-level=\"1\">Go to Device Manager as shown above.<\/li>\n<li aria-level=\"1\">Under <i>Disk drives<\/i>, right-click on your device and click on <i>Uninstall device.<\/i><\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/Disk-drives.png\" alt=\"Under Disk drives, right-click on your device and click on Uninstall device\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">Click <i>Uninstall <\/i> in the confirmation prompt.<\/li>\n<li aria-level=\"1\">Restart your computer, download the driver from the device&rsquo;s manufacturer&rsquo;s website, and install it.<\/li>\n<\/ul>\n<h4>Solution 7: Run the Hardware and Devices troubleshooter (external drives and secondary internal drives)<\/h4>\n<p>\nThe Hardware and Devices troubleshooter is a legacy tool that is now being phased out in Windows 11. If you are using Windows 10 or an older version of Windows 11, it might help fix hardware problems that may be causing the issue of your computer not recognizing an external hard drive or secondary internal hard drive. Here&rsquo;s what you should do:\n<\/p>\n<ul>\n<li aria-level=\"1\">Press the Windows logo key on your keyboard to open the Start menu.<\/li>\n<li aria-level=\"1\">Type <i>cmd<\/i> in the search bar and click on <i>Run as administrator<\/i>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/CMD-ADMIN.png\" alt=\"Type cmd in the search bar and click on Run as administrator\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">Click the <i>Yes <\/i> button to allow administrator access when the User Account Control prompt pops up.<\/li>\n<li aria-level=\"1\">Type or copy and paste the following command into the CMD window, then press Enter to run it:<\/li>\n<\/ul>\n<pre>msdt.exe -id DeviceDiagnostic<\/pre>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/device-diagnostics.png\" alt=\"Type or copy and paste the following command into the CMD window, then press Enter to run it: msdt.exe -id DeviceDiagnostic\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Click on the <i>Advanced <\/i>link in the <i>Hardware and Devices <\/i> dialog that opens.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/advanced-link.png\" alt=\"Click on the Advanced link in the Hardware and Devices dialog that opens\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Enable the <i>Apply repairs automatically <\/i> option.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/repairs-automatically.png\" alt=\"Enable the Apply repairs automatically option\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Click <i>Next <\/i> to run the troubleshooter and start the scan for potential issues.<\/li>\n<\/ul>\n<h4>Solution 8: Check whether the hard drive is detected and enabled in the BIOS\/UEFI settings (external and secondary internal drives)<\/h4>\n<p>\nThe BIOS is responsible for testing and initializing the hardware on your computer. You have to boot into the BIOS\/UEFI firmware settings to check whether your hard drive is enabled or being detected.<\/p>\n<div class=\"notebox_lite\">\r\n\t<div class=\"notebox_lite__heading\">Note<\/div>\r\n\t<div class=\"notebox__text\">Booting into the BIOS\/UEFI environment often requires continually pressing a specific button on your keyboard, such as F1, F2, F4, F8, F10, F12, or the Del key, during Windows startup. <\/div>\r\n<\/div>\n<p>You could also go through the <i>Advanced startup <\/i> option in the Settings app on Windows 10 and 11:\n<\/p>\n<ul>\n<li aria-level=\"1\">Press the <code>Windows + I<code><\/code><\/code>hotkey to open the Settings app.<\/li>\n<li aria-level=\"1\">Click on <i>System <\/i> in the left pane.<\/li>\n<li aria-level=\"1\">Click on <i>Recovery<\/i> on the main window.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/recovery.png\" alt=\"Click on Recovery on the main window\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Click the <i>Restart now <\/i> button next to <i>Advanced startup<\/i>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/Restart-now-advanced-startup.png\" alt=\"Click the Restart now button next to Advanced startup\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Once the PC restarts into the Windows Recovery Environment, navigate to <i>Troubleshoot &gt; Advanced options &gt; UEFI Firmware Settings &gt; Restart<\/i>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/UEFI-Firmware-Settings-collage.png\" alt=\"Once the PC restarts into the Windows Recovery Environment, navigate to Troubleshoot &gt; Advanced options &gt; UEFI Firmware Settings &gt; Restart\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>Once in the BIOS\/UEFI settings, the interface varies according to your PC or <a href=\"https:\/\/www.auslogics.com\/en\/articles\/what-are-my-motherboard-model-and-serial\/\">motherboard manufacturer<\/a>. Generally, you can go to the storage-related tab or menu to check your storage devices. You can also check USB-related areas, such as USB configuration, to view external drives.<\/p>\n<p>A quick search on your motherboard&rsquo;s manufacturer&rsquo;s website will show you where to look if you&rsquo;re still unsure.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/USB-configuration-BIOS.png\" alt=\"You can also check USB-related areas, such as USB configuration, to view external drives\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>You should also check with your motherboard manufacturer on how to enable your hard drive if it&rsquo;s disabled. Further, you can select the default BIOS options (you&rsquo;ll see which keys to press in the BIOS environment) to get your drives working again.<\/p>\n<p>Additionally, you can update the BIOS\/UEFI firmware to resolve configuration issues. Use support apps, such as <a href=\"https:\/\/www.lenovo.com\/us\/en\/software\/vantage\/?srsltid=AfmBOorCdZhHU8G0fMqLPErTvhowZTyJeDPqrpODvdv5gB78V8Y6peHt\" target=\"_blank\" rel=\"noopener nofollow\">Lenovo Vantage<\/a>, <a href=\"https:\/\/support.hp.com\/us-en\/document\/ish_2025988-1592331-16\" target=\"_blank\" rel=\"noopener nofollow\">HP Support Assistant<\/a>, or <a href=\"https:\/\/www.dell.com\/en-us\/lp\/dt\/supportassist-for-home-pcs\" target=\"_blank\" rel=\"noopener nofollow\">Dell SupportAssist<\/a>, to automatically download and install the latest version.<\/p>\n<p>You can check out our article for more information on <a href=\"https:\/\/www.auslogics.com\/en\/articles\/expert-guide-how-to-update-bios-the-right-way-on-windows-10-11\/\">how to update the BIOS\/UEFI firmware<\/a>.<\/p>\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-5626105816785274\"\r\ncrossorigin=\"anonymous\"><\/script>\r\n<!-- Middle_CTA -->\r\n<ins class=\"adsbygoogle\" style=\"display:inline-block;width:728px;height:90px\" data-ad-client=\"ca-pub-5626105816785274\" data-ad-slot=\"4017758677\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<h4>Solution 9: Check whether the drive is part of a storage pool in Windows Storage Spaces (external drives and secondary internal drives)<\/h4>\n<p>\nWindows has a feature in the Control Panel called Storage Spaces. It enables users to group multiple physical drives together into a single storage pool. The drives, thus combined, make a virtual drive.<\/p>\n<p>Therefore, if you&rsquo;ve once used this feature and your drive appears in the BIOS, that could be the reason why you can&rsquo;t find your individual drive in Windows.<\/p>\n<p>If you don&rsquo;t remember using this feature, you should check it out all the same just to be sure.<\/p>\n<p>So head to the Storage Spaces feature in Windows Control Panel and check whether your drive has been used to create a virtual drive. Then go ahead and delete it from the pool if you so wish:\n<\/p>\n<ul>\n<li aria-level=\"1\">Click the <i>Start <\/i> icon on your taskbar and start typing <i>Control <\/i> in the search bar.<\/li>\n<li aria-level=\"1\">Click <i>Open<\/i> on the <i>Control Panel<\/i> option.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/Control-panel-open.png\" alt=\"Click Open on the Control Panel option\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">Select <i>Category <\/i> in the <i>View by <\/i> drop-down menu in the top-right corner of the window.<\/li>\n<li aria-level=\"1\">Now click on <i>System and Security.<\/i><\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/system-and-security.png\" alt=\"Now click on System and Security\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Click on Storage Spaces.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/Storage-Spaces.png\" alt=\"Click on Storage Spaces\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>If there&rsquo;s an existing pool, delete your disk from it.<\/li>\n<\/ul>\n<div class=\"notebox_lite\">\r\n\t<div class=\"notebox_lite__heading\">Note<\/div>\r\n\t<div class=\"notebox__text\"><b>Warning:<\/b> Keep in mind that deleting the entire pool will permanently wipe off any existing data on the virtual drive. <\/div>\r\n<\/div>\n<h4>Solution 10: Reinstall and update NVMe or IDE ATA\/ATAPI controllers (for secondary internal drives)<\/h4>\n<p>\nThe SSD or HDD not showing up could be a result of conflicting or problematic IDE (for hard disk drives and optical drives) or NVMe controllers (for modern SSD drives).<\/p>\n<p>Without these crucial drivers, the operating system will not be able to communicate with your hard drive or SSD. In this case, your BIOS might be seeing the drive, but Windows isn&rsquo;t, due to the driver issues.<\/p>\n<p>You can fix this by deleting all instances of the driver in Device Manager and then checking for hardware changes to prompt the OS to reinstall the basic drivers:\n<\/p>\n<ul>\n<li aria-level=\"1\">Click the <i>Start <\/i> icon (Windows logo) on your taskbar and type <i>Device Manager <\/i> in the search bar.<\/li>\n<li aria-level=\"1\">Click <i>Open<\/i>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/Storage-Spaces.png\" alt=\"Click Open\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Once in the Device Manager window, locate <i>IDE ATA\/ATAPI controllers <\/i> and click the drop-down arrow to expand it and see the entries under it.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/06\/IDE-controllers.png\" alt=\"locate IDE ATA\/ATAPI controllers and click the drop-down arrow to expand it\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<div class=\"notebox_lite\">\r\n\t<div class=\"notebox_lite__heading\">Note<\/div>\r\n\t<div class=\"notebox__text\">NVMe controllers are typically listed under S <i>torage Controllers <\/i>as <i>Standard NVM Express Controllers <\/i>. <\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">Right-click on the entry and click <i>Uninstall device<\/i>.<\/li>\n<li aria-level=\"1\">If there are multiple entries, uninstall each one accordingly.<\/li>\n<li aria-level=\"1\">Afterwards, restart your computer.<\/li>\n<\/ul>\n<p>\nNow, after uninstalling the IDE or NVMe controllers, it&rsquo;s advisable to get the latest drivers other than the basic version that&rsquo;s installed after the PC is restarted. To do this, you can:\n<\/p>\n<ul>\n<li aria-level=\"1\">Go to the PC or motherboard manufacturer&rsquo;s website to download and install the driver.<\/li>\n<li aria-level=\"1\">Use your PC maintenance app to identify missing and outdated drivers and install the updates.<\/li>\n<\/ul>\n<p>\nYou can also use a dedicated third-party driver updater tool such as Auslogics Driver Updater to run an automatic search and download all the latest required drivers for all your hardware devices.\n<\/p>\n<h4>Solution 11: Run the System File Checker scan (external drives and secondary internal drives)<\/h4>\n<p>\nWindows requires its system files to be in order so as to function normally and efficiently. If some of these files have become missing, modified, or corrupt, it results in various issues, including the inability to detect and manage hardware components.<\/p>\n<p>System File Checker (SFC) is used to replace these crucial files. However, to make certain that SFC replaces all the necessary files, you&rsquo;d first have to run the DISM tool to check the integrity of the system file image, ensuring that all the required replacements are present.<\/p>\n<p>Follow the instructions presented in <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-find-and-fix-corrupted-files-in-windows-10\/\">this guide <\/a> to successfully run the DISM and SFC scans.<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">You can also try running a CHKDSK scan to fix issues in the system drive that are preventing Windows from accessing crucial system files. To do this, you&rsquo;ll have to open Command Prompt as an administrator and run the following command: <i>chkdsk C: \/f \/r <\/i><\/div>\r\n<\/div>\n<p>After the PC restarts, see if the drive is now being recognized by the system.\n<\/p>\n<h4>Solution 12: Check the SATA and power cables for your internal hard drive<\/h4>\n<p>\nA faulty SATA cable is one of the causes of the hard drive not showing up in Windows 11 or 10.<\/p>\n<p>The SATA data cable connects internal hard drives and SATA SSDs to the PC motherboard, making the transfer of data between the drive and the computer possible.<\/p>\n<p>In addition, the power cable connects the hard drive to the computer&rsquo;s electrical power supply, giving it the current it needs to operate and communicate with the PC.<\/p>\n<p>If these cables have somehow become unplugged, loosened, or damaged, or if the cables are OK but there is an issue with the port on the hard drive or motherboard, then there&rsquo;s no way that the hard drive will show up on Windows.<\/p>\n<p>This would require opening up the computer casing. You may need the help of a PC repairperson to assist you with this process if it&rsquo;s not something you can manage yourself.\n<\/p>\n<ul>\n<li aria-level=\"1\">You need to check the cables. See if they are well-fitted.<\/li>\n<li aria-level=\"1\">Try a different SATA port on the motherboard and hard drive.<\/li>\n<li aria-level=\"1\">You could also try getting new cables.<\/li>\n<\/ul>\n<p>\nIf the cables and ports are in good condition, that probably indicates that the drive itself has become problematic or that your BIOS firmware needs to be updated.<\/p>\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-5626105816785274\"\r\ncrossorigin=\"anonymous\"><\/script>\r\n<!-- Bottom_CTA -->\r\n<ins class=\"adsbygoogle\" style=\"display:inline-block;width:728px;height:90px\" data-ad-client=\"ca-pub-5626105816785274\" data-ad-slot=\"9260129453\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<h4>Solution 13: Open up the hard drive to save the disk (external and internal hard drives)<\/h4>\n<p>\nIf your hard drive is still not showing up after going through all the methods, you may have to remove the disk from the case and test it to see if it&rsquo;s working. This should be done by a professional.<\/p>\n<p>If the mechanical components of the hard drive have failed, the disk itself could still be functional.&nbsp; In the case of an external hard drive, it could be that the component responsible for converting the SATA drive to USB isn&rsquo;t functioning. In other words, the hard disk itself could be just fine.\n<\/p>\n<h2>How to Fix an External Hard Drive Not Showing Up After Being Dropped<\/h2>\n<p>\nIf you dropped your external hard drive, or your internal hard drive after removing it from the computer, and now it&rsquo;s no longer functioning normally, stop usage immediately and seek the help of a hard drive repair professional. They&rsquo;d have to open up the hard drive in order to check its components.<\/p>\n<p>The disk could still be saved and they&rsquo;d be able to recover the data stored on it. But you&rsquo;d have to get a new drive afterwards, onto which they&rsquo;d transfer your recovered data.<\/p>\n<p>If a hard drive is showing signs of failure or physical damage, such as vibrating, overheating, or making unusual sounds, continued usage will eventually lead to total and permanent data loss as a result of continued damage to the hard drive platters.\n<\/p>\n<h2>Fixing the Problem of the Hard Drive Not Showing Up in Windows<\/h2>\n<p>\nInternal or external hard drives not showing up on Windows is an issue that should be approached carefully, especially when the user has already saved their important files on the drive.<\/p>\n<p>If the problem stems from software issues, then it&rsquo;s relatively easy to fix.<\/p>\n<p>However, if it&rsquo;s a hardware issue, you have to proceed carefully, first checking all the connections to ensure that they are properly fitted and functional.<\/p>\n<p>After the connectivity and software issues have been dealt with, then mechanical damage and disk failure become the primary suspects, especially if the hard drive is displaying signs such as overheating, vibrating, making clicking sounds, or the computer letting out a series of beeps at startup.<\/p>\n<p>We hope this guide has benefited you. Do leave a comment. We&rsquo;d like to know the solutions that worked for you. Also, don&rsquo;t forget to like and share with your friends.\n<\/p>\n<h2>FAQ<\/h2>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\">How do I recover data from an external hard drive that isn&rsquo;t recognized?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\tFirst, you must take steps to make the drive detectable. That means using the methods explained in this article. You could also seek the help of a professional data recovery service to inspect the drive and carefully recover the data if the drive is failing or has sustained some mechanical damage.\r\n\t\t\r\n\t<\/div>\r\n<\/div>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\">Why is my external hard drive making clicking noises?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\tThat&rsquo;s a clear indication of mechanical failure. You should stop using the drive at once to avoid further damage to the hard drive platters, which could lead to permanent data loss. Seek the services of a repair and recovery professional to help you recover your files. If your files are still readable, back them up immediately.\r\n\t\t\r\n\t<\/div>\r\n<\/div>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\">My hard drive shows up in the BIOS but not in Windows. What should I do?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\t\r\n\t\t<\/p>\n<p>If your drive shows up in the BIOS\/UEFI environment but not in Windows, it could be a result of your BIOS settings. Enabling the drive in the BIOS and restoring default BIOS settings might resolve the issue. However, if that doesn&rsquo;t work, then try:\n<\/p>\n<ul>\n<li aria-level=\"1\">Uninstalling all the IDE or NVMe controllers in Device Manager and getting the latest driver versions from the PC manufacturer&rsquo;s website.<\/li>\n<li aria-level=\"1\">Unrestricting the drive in the Group Policy Editor so that it becomes visible in File Explorer.<\/li>\n<li aria-level=\"1\">If the drive shows up in Disk Management, change the drive letter, as long as it&rsquo;s not the primary system drive (the C: drive).<\/li>\n<li aria-level=\"1\">Run an SFC scan to fix system file issues.<\/li>\n<li aria-level=\"1\">Mount the drive via the Command Prompt.<\/li>\n<\/ul>\n<p>\n\r\n\t<\/div>\r\n<\/div>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\">Why is my computer not seeing my new hard drive?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\tThat&rsquo;s probably because the drive has not yet been initialized. Initializing the drive and assigning it a drive letter will activate it. Furthermore, if it&rsquo;s a drive that requires the installation of its own software, then you should install the software and make sure it&rsquo;s up to date. You should also check whether the drive requires its own power supply, in which case it should come with a power adapter. Read the full article for the complete solutions.\r\n\t\t\r\n\t<\/div>\r\n<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Is your hard drive not showing up on your PC? This guide provides helpful solutions that you could use to fix the problem promptly. You will find answers here for both internal and external drives.<\/p>\n","protected":false},"author":19,"featured_media":99533,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[879,819],"tags":[585,711,145],"class_list":["post-71401","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-device-issues","category-how-tos","tag-data-recovery","tag-hard-drive","tag-usb-issues"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Fix Hard Drive Not Showing Up on Windows PCs &#8212; Auslogics Blog<\/title>\n<meta name=\"description\" content=\"Discover quick and effective solutions to fix a hard drive not showing up on your Windows PC. Step-by-step guide for internal, external, and new drives.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.auslogics.com\/en\/articles\/wp-json\/wp\/v2\/posts\/71401\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[SOLVED] How to Fix Hard Drive Not Showing Up on Windows PCs\" \/>\n<meta property=\"og:description\" content=\"Discover quick and effective solutions to fix a hard drive not showing up on your Windows PC. 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