{"id":5391,"date":"2024-07-22T20:30:50","date_gmt":"2024-07-22T20:30:50","guid":{"rendered":"https:\/\/www.auslogics.com\/en\/articles\/?p=5391"},"modified":"2025-05-14T18:56:17","modified_gmt":"2025-05-14T18:56:17","slug":"resolve-remote-desktop-error-0x204-on-win-10","status":"publish","type":"post","link":"https:\/\/www.auslogics.com\/en\/articles\/resolve-remote-desktop-error-0x204-on-win-10\/","title":{"rendered":"How to Fix Microsoft Remote Desktop Error 0x204 on Your PC?"},"content":{"rendered":"<p>First things first, what is this error code 0x204 anyway? Simply put, it\u2019s your PC\u2019s way of saying, \u201cI can\u2019t connect to the remote PC.\u201d There are a few usual suspects behind this error, and we\u2019re going to play detective to find out which one is causing your problem. After that, I\u2019ll share a handful of fixes to help you get back on track and connected.<\/p>\n<h2>Common Causes of Remote Desktop Error Code 0x204<\/h2>\n<p>Alright, let\u2019s talk about what might be going wrong:<\/p>\n<ul>\n<li aria-level=\"1\"><b>Network issues<\/b>: Sometimes the internet just isn\u2019t on our side. A shaky connection can throw everything off.<\/li>\n<li aria-level=\"1\"><b>Firewall settings<\/b>: Your firewall might be overzealous and blocking the connection.<\/li>\n<\/ul>\n<hr \/>\n<p><b>Also read: <\/b><a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-check-firewall-settings-in-windows-10-pc\/\">How to Check Firewall Settings <\/a><\/p>\n<hr \/>\n<ul>\n<li aria-level=\"1\"><b>Remote Desktop configuration<\/b>: If the Remote Desktop settings aren\u2019t right, it won\u2019t work, as simple as that.<\/li>\n<li aria-level=\"1\"><b>Outdated software<\/b>: Running old versions of software can be like trying to play a new game on an ancient console.<\/li>\n<li aria-level=\"1\"><b>AP Isolation<\/b>: This funky feature on some routers can block devices from chatting with each other.<\/li>\n<\/ul>\n<h2>How to Fix Microsoft Remote Desktop Error 0x204<\/h2>\n<p>Now that we know the culprits, let\u2019s roll up our sleeves and fix this!<\/p>\n<h3>1. Check your network connection<\/h3>\n<p>First, make sure both your computer and the remote PC <a href=\"https:\/\/www.auslogics.com\/en\/articles\/why-is-your-internet-not-working-even-though-its-connected\/\">are online<\/a>. If you\u2019re using Wi-Fi and it\u2019s being sketchy, try plugging in an Ethernet cable.<\/p>\n<h3>2. Update Windows and the Remote Desktop client<\/h3>\n<p>Old software can be a real party pooper. Make sure everything\u2019s up to date:<\/p>\n<p><b>For Windows<\/b>: Head to <i>Settings &gt; Windows Update <\/i>(or <i>Settings &gt; Update &amp; security &gt; Windows Update <\/i>if you\u2019re on Windows 10) and see if there are any updates waiting for you.<\/p>\n<p><div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/10\/Windows-Update.png\" alt=\"Head to Settings,Windows Update (or <i>Settings, Update and security, click Windows Update\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/i><\/p>\n<p><b>For the Remote Desktop client<\/b>: Check the <a href=\"https:\/\/apps.microsoft.com\/search?query=Microsoft+Remote+Desktop&amp;hl=en-us\" target=\"_blank\" rel=\"noopener nofollow\">Microsoft Store <\/a> for updates.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2018\/08\/unnamed-114.png\" alt=\"\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<h3>3. Configure Remote Desktop settings<\/h3>\n<p>Ensure Remote Desktop is actually enabled on the remote PC. Here\u2019s how:<\/p>\n<ul>\n<li aria-level=\"1\">Press the <code>Win + R<\/code> keys together, type SystemPropertiesRemote.exe <i>, <\/i> and hit Enter.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/1-4.png\" alt=\"Press the Win + R keys together, type SystemPropertiesRemote.exe, and hit Enter\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">Enable the <i>Allow remote connections to this computer <\/i>radio button under <i>Remote Desktop <\/i>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/2-4.png\" alt=\"Enable the Allow remote connections to this computer radio button under Remote Desktop\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">Tick the <i>Network Level Authentication<\/i> box (that\u2019s for some added security).<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2018\/08\/unnamed-115.png\" alt=\"Check the the Network Level Authenticationbox\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<div class=\"notebox_lite\">\r\n\t<div class=\"notebox_lite__heading\">Note<\/div>\r\n\t<div class=\"notebox__text\">This setting might not be available on Home versions of Windows operating systems. <\/div>\r\n<\/div>\n<h3>4. Configure Windows Firewall<\/h3>\n<p>Your firewall might think it\u2019s protecting you by blocking Remote Desktop. Let\u2019s fix that:<\/p>\n<ul>\n<li aria-level=\"1\">Open <em>Control Panel<\/em>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/3-4.png\" alt=\"Open Control Panel\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">Go to <i>System and Security <\/i> &gt; <i>Windows Defender Firewall <\/i>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/4-4.png\" alt=\"Navigate to System and Security, click Windows Defender Firewall\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/5-4.png\" alt=\"System and Security, select Windows Defender Firewall\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">On the left side, you\u2019ll see the <i>Allow an app or feature through Windows Defender Firewall <\/i>option. Click it.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/6-3.png\" alt=\"Click Allow an app or feature through Windows Defender Firewall\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">Make sure <i>Remote Desktop<\/i> is allowed for both private and public networks.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/7-3.png\" alt=\"Make sure Remote Desktop is allowed for both private and public networks\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<h3>5. Verify Remote Desktop services<\/h3>\n<p>Make sure the necessary services are running:<\/p>\n<ul>\n<li>Press the <code>Win + R<\/code> keys together, type <code>services.msc <\/code>, and hit Enter.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/8-2.png\" alt=\"Type in services.msc\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Look for these services, double-click each of them, and set <i>Startup type <\/i> to <i>Automatic <\/i>:\n<ul>\n<li aria-level=\"2\"><i>Remote Desktop Configuration <\/i><\/li>\n<li aria-level=\"2\"><i>Remote Desktop Services <\/i><\/li>\n<li aria-level=\"2\"><i>Remote Desktop Services UserMode Port Redirector <\/i><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2018\/08\/How-to-Fix-Microsoft-Remote-Desktop-Error-0x204-on-Your-PC.png\" alt=\"Look for these services, double-click each of them, and set Startup type to Automatic : Remote Desktop Configuration,  Remote Desktop Services, Remote Desktop Services UserMode Port Redirector \" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<h3>6. Disable AP Isolation<\/h3>\n<p>This one sounds complicated, but it\u2019s not too bad. AP Isolation is a setting in your router that might be blocking your devices from talking to each other. Here\u2019s how to turn it off:<\/p>\n<ul>\n<li aria-level=\"1\"><a href=\"https:\/\/www.wikihow.com\/Access-a-Router\" target=\"_blank\" rel=\"noopener nofollow\">Open your router settings <\/a> (by typing your router\u2019s IP address into a web browser).<\/li>\n<li aria-level=\"1\">Find the setting for <em>AP Isolation<\/em> or <em>Client Isolation<\/em>.<\/li>\n<li aria-level=\"1\">Disable it and save your changes.<\/li>\n<\/ul>\n<h3>7. Adjust Group Policy settings<\/h3>\n<p>If you\u2019re on a corporate network, the <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-manage-the-group-policy-on-windows-10-8-and-8-1\/\">Group Policy <\/a> settings might be messing with you. Adjust them like this:<\/p>\n<ul>\n<li aria-level=\"1\">Press the <code>Win + R<\/code> keys together, type <code>gpedit.msc <\/code><i>, <\/i>\u00a0and hit Enter.<\/li>\n<li aria-level=\"1\">Now, here\u2019s the path you need to follow:<\/li>\n<\/ul>\n<p><i>Computer Configuration &gt; Administrative Templates &gt; Windows Components &gt; Remote Desktop Services &gt; Remote Desktop Session Host &gt; Connections. <\/i>Double-click the <i>Allow users to connect remotely using Remote Desktop Services <\/i> setting and enable it.<\/p>\n<div class=\"notebox_lite\">\r\n\t<div class=\"notebox_lite__heading\">Note<\/div>\r\n\t<div class=\"notebox__text\">Group Policy Editor is unavailable on Home versions of Windows operating systems. <\/div>\r\n<\/div>\n<h3>8. Open port 3389<\/h3>\n<p>This one\u2019s more for techies, but I\u2019ll try to keep it simple. The thing is, Remote Desktop uses <a href=\"https:\/\/www.cbtnuggets.com\/common-ports\/what-is-port-3389\" target=\"_blank\" rel=\"noopener nofollow\">port 3389 <\/a> for connection. So, if you\u2019re still struggling, chances are that it\u2019s closed. Here\u2019s how you can open it:<\/p>\n<ul>\n<li aria-level=\"1\">Press the <code>Win + R<\/code> keys together, type <code>cmd <\/code>, and hit Enter. In the <em>Command Prompt<\/em>, type <code>ipconfig <\/code>\u00a0and note your IPv4 address.<\/li>\n<li aria-level=\"1\">Get into your router again and search for the <i>NAT <\/i> or <i>Port Forwarding <\/i> section. Then, create a new port forwarding rule:\n<ul>\n<li aria-level=\"2\"><i>Application name <\/i>: \u201c <i>RDP\u201d <\/i> or any name you prefer.<\/li>\n<li aria-level=\"2\"><i>Port range <\/i>: <i>3389 <\/i>.<\/li>\n<li aria-level=\"2\"><i>Protocol <\/i>: <i>TCP\/UDP <\/i>.<\/li>\n<li aria-level=\"2\"><i>Device IP <\/i>: Enter the IPv4 address you noted earlier.<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">Save the settings and restart your router.<\/li>\n<\/ul>\n<div class=\"cta-block cta-block_troubleshooter\" data-cta-type=\"tsh\" data-cta-position=\"middle\" data-keyword=\"remotedesktoperror\">\r\n\t<div class=\"cta-block__heading_tsh\">Fix this issue quickly<\/div>\r\n    <div class=\"cta-block__text_tsh\">You can try using a safe and totally free tool developed by the Auslogics team of experts.<\/div>\r\n\t<div class=\"cta-block__title_tsh\">A few simple steps to troubleshoot the issue:<\/div>\r\n\t<div class=\"cta-block__list\">\r\n    \t<div class=\"cta-block__text_tsh\">Download the tiny Auslogics TroubleShooter tool.<\/div>\r\n    \t<div class=\"cta-block__text_tsh\">Run the application (no installation is needed).<\/div>\r\n    \t<div class=\"cta-block__text_tsh\">The app will check for the issue mentioned in the article. When the scan is done, check that this is the issue you were looking to solve and click \u2018Apply now\u2019 to apply the recommended fix.<\/div>\r\n\t<\/div>\r\n    <div class=\"cta-block__text_tsh\">You can use the app to troubleshoot other malfunctions for free by simply typing in a brief description of the issue your PC is experiencing. Or you can scan your PC for performance issues using the My Scanner tab.<\/div>\r\n    <div class=\"cta-block__btn-group\">\r\n        <a class=\"cta-block__download-btn\" href=\"\/en\/software\/article-tools\/downloads\/\">Download for Free<\/a>\r\n        <div class=\"cta-block__win\">Developed for <br>Windows 10\/11 (8, 7, Vista, XP)<\/div>\r\n    <\/div>\r\n    <div class=\"cta-block__privacy\">\r\n\t\tPlease review&#8195;<a href=\"\/en\/eula\/\">EULA<\/a>&#8195;\r\n\t\tand&#8195;<a href=\"\/en\/legal\/\">Privacy Policy<\/a>\r\n    <\/div>\r\n<\/div>\r\n\n<h2>Additional Tips<\/h2>\n<p>We\u2019re almost there, and if you still haven\u2019t gotten rid of this nasty 0x204 error code or just want to know how to maintain your PC like a pro to prevent errors like this from happening in the future, I\u2019ve got a couple of extra tips for you.<\/p>\n<h3>Update your drivers<\/h3>\n<p>It\u2019s been said a thousand times but is still true: outdated and corrupted drivers can lead to all sorts of problems. For instance, a faulty network driver may well be the reason for the <a href=\"https:\/\/www.auslogics.com\/en\/articles\/quick-fix-why-does-my-internet-keep-going-in-and-out\/\">internet going in and out <\/a> and other issues. Fortunately, it\u2019s pretty easy to update your drivers:<\/p>\n<ul>\n<li aria-level=\"1\">You can update them manually, one-by-one, by going to <em>Device Manager<\/em>, right-clicking the device you want to update, and selecting <i>Update driver.<\/i><\/li>\n<\/ul>\n<div class=\"tipsbox\">\r\n\t<div class=\"tipsbox__heading\">\r\n\t\t<div class=\"tipsbox__arrow-right\"><\/div>\r\n\t\t<div class=\"tipsbox__shield\">PRO TIP<\/div>\r\n\t\t<div class=\"tipsbox__arrow-left\"><\/div>\r\n\t<\/div>\r\n\t<div class=\"tipsbox__text\">Or, you can use\u00a0<a href=\"https:\/\/www.auslogics.com\/en\/software\/driver-updater\/after-download\/?m=blog_native_cta_bottom_tl_btn&amp;utm_source=auslogics&amp;utm_medium=blog&amp;utm_campaign=native_cta_block&amp;utm_term=Auslogics%20Driver%20Updater&amp;utm_content=resolve-remote-desktop-error-0x204-on-win-10\">Auslogics Driver Updater<\/a>\u00a0to automatically install all the latest drivers for your system with one click.<\/div>\r\n<\/div>\r\n\n<hr \/>\n<p><b>Also read: <\/b><a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-check-if-my-drivers-are-up-to-date-on-windows-10-pc\/\">How to Check if My Drivers Are Up to Date <\/a><\/p>\n<hr \/>\n<h3>Check for malware<\/h3>\n<p>There are countless types of malware, and none of them are good for your PC. And, of course, there are tons of malicious programs that can mess with your network. Here are a few tips on how you can stay on the safe side:<\/p>\n<ul>\n<li aria-level=\"1\">Install a reliable <a href=\"https:\/\/www.auslogics.com\/en\/articles\/windows-10-prevents-antivirus-installation\/\">antivirus<\/a>.<\/li>\n<li aria-level=\"1\">Occasionally run full scans in <em>Windows Defender<\/em>: Go to <i>Settings &gt; Privacy &amp; security <\/i>(or <i>Update &amp; security <\/i>if you\u2019re on Windows 10) <i> &gt; Windows Security &gt; Virus &amp; threat protection &gt; Full scan &gt; Scan now<\/i>.<\/li>\n<\/ul>\n<div class=\"tipsbox\">\r\n\t<div class=\"tipsbox__heading\">\r\n\t\t<div class=\"tipsbox__arrow-right\"><\/div>\r\n\t\t<div class=\"tipsbox__shield\">PRO TIP<\/div>\r\n\t\t<div class=\"tipsbox__arrow-left\"><\/div>\r\n\t<\/div>\r\n\t<div class=\"tipsbox__text\">To leave no stone unturned, use\u00a0<a href=\"https:\/\/www.auslogics.com\/en\/software\/anti-malware\/after-download\/?m=blog_native_cta_bottom_tl_btn&amp;utm_source=auslogics&amp;utm_medium=blog&amp;utm_campaign=native_cta_block&amp;utm_term=Auslogics%20Anti-Malware&amp;utm_content=resolve-remote-desktop-error-0x204-on-win-10\">Auslogics Anti-Malware<\/a>, which\u00a0teams up with your primary antivirus to find even the slyest malware.<\/div>\r\n<\/div>\r\n\n<hr \/>\n<p><b>Also read: <\/b><a href=\"https:\/\/www.auslogics.com\/en\/articles\/know-windows-10-computer-infected\/\">Signs of Malware: How to Know if Your Computer Is Infected <\/a><\/p>\n<hr \/>\n<h2>Conclusion<\/h2>\n<p>And there you have it! A whole bunch of ways to tackle the Microsoft Remote Desktop error code 0x204. Hopefully, one of these steps will work for you, and you\u2019ll be back in business. If not, it might be time to call in reinforcements from your IT department or Microsoft Support. Good luck!<\/p>\n<p>And hey, before you go, please drop a comment below and share this article on your socials if you liked it!<\/p>\n<h2>FAQ<\/h2>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\"> What is the error code 0x204 in Remote Desktop?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\tThe 0x204 error indicates that, for some reason, your computer can\u2019t connect to a remote PC using the Remote Desktop protocol. It can be caused by network issues, firewall settings, or incorrect configurations.\r\n\t\t\r\n\t<\/div>\r\n<\/div>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\">How do I fix the Remote Desktop error code 0x204?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\tTo fix error code 0x204, check your network connection, disable AP Isolation on your router, configure Windows Firewall, update Windows and your Remote Desktop client, enable Remote Desktop on the remote PC, adjust Group Policy settings, and verify that the necessary Remote Desktop services are running.\r\n\t\t\r\n\t<\/div>\r\n<\/div>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\">Why can\u2019t I connect to my remote PC even after fixing the error 0x204?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\tIf you still can\u2019t connect after trying the above fixes, there might be other issues at play, such as incorrect IP addresses, VPN interference, or deeper network problems. In such cases, consulting your IT department or Microsoft Support might be necessary.\r\n\t\t\r\n\t<\/div>\r\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>So, you\u2019re stuck with the annoying Microsoft Remote Desktop error code 0x204, huh? Don\u2019t worry, we\u2019ve all been there. Error code 0x204 is a common headache for users trying to connect to remote PCs, which usually means your PC, however hard it works, can\u2019t establish a remote connection.<\/p>\n","protected":false},"author":79,"featured_media":71393,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[879,851,819,811,813],"tags":[989,719,49,23,109,1105,301],"class_list":["post-5391","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-device-issues","category-device-security","category-how-tos","category-optimization","category-security","tag-data-security","tag-errors","tag-malware","tag-pc-diagnostics","tag-pc-performance","tag-windows-defender","tag-windows-optimization"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Fix Microsoft Remote Desktop Error 0x204 on Your PC &#8212; Auslogics Blog<\/title>\n<meta name=\"description\" content=\"Learn how to fix the Microsoft Remote Desktop Error 0x204 on your PC. 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