{"id":3971,"date":"2018-06-19T13:16:54","date_gmt":"2018-06-19T13:16:54","guid":{"rendered":"https:\/\/www.auslogics.com\/en\/articles\/?p=3971"},"modified":"2025-06-17T13:33:03","modified_gmt":"2025-06-17T13:33:03","slug":"windows-update-fails-8024402f-on-windows-10-8-8-1-and-7","status":"publish","type":"post","link":"https:\/\/www.auslogics.com\/en\/articles\/windows-update-fails-8024402f-on-windows-10-8-8-1-and-7\/","title":{"rendered":"How to fix Windows Update Fails 8024402F on Windows 10, 8, 8.1, 7?"},"content":{"rendered":"

\u2018Progress cannot be generated
\nwhen we are satisfied with existing situations\u2019<\/i>
\nTaiichi Ohno<\/b><\/em><\/p>\n

Keeping your Microsoft operating system, whether Windows 10, 8, 8.1, or 7, up to date enables you to make best use of system resources and get the most out of your computer. Indeed, by embracing the latest developments and improvements by Microsoft, you can keep numerous problems, such as bugs, crashes, glitches, security issues, and malware attacks, at bay.<\/p>\n

Due to the reasons mentioned above, it is vital that you make sure your OS keeps up with advances in software technology. In theory, that is quite easy \u2013 Microsoft has paved the way towards the effective implementation of this rule with the Windows Update feature. Thanks to that, your OS can be on the cutting edge.<\/p>\n

With that said, in practice, things rarely go smoothly. For instance, what are you supposed to do if you encounter \u2018Windows Update ran into a problem 8024402f\u2019? Obviously, this issue might seem quite a disaster since it prevents you from getting the much-needed updates aimed at refining your system. However, there is no need to despair: you are not the first to face this nuisance, and we have already collected an exhaustive list of proven tips on how to fix Windows 10 update error 8024402f and the same error on Windows 7, 8, or 8.1. So, here are our methods:<\/p>\n

1. Set your time zone<\/h2>\n

Probably the easiest way to iron out the issue in question would be to properly configure your time zone settings. To do that, use the instructions below:<\/p>\n

    \n
  1. Open your Start menu and click on Control Panel.<\/li>\n
  2. Locate Time and Date (or something like that). Click on it.<\/li>\n
  3. Navigate to the Time Zone settings.<\/li>\n
  4. Select the Change time zone option.<\/li>\n
  5. Select your time zone from the list of available options.\"Set<\/li>\n
  6. Make sure to confirm your choice for the changes to take effect.<\/li>\n<\/ol>\n

    Restart your PC. When your system comes on, check if the manoeuvre above has resolved your update issue.<\/p>\n

    2. Uninstall and then reinstall problematic updates<\/h2>\n

    Although updates are designed to enhance your user experience, sometimes they do not fit, and that causes your OS to malfunction. Besides, updates may fail to land on your PC properly: as a result, those that have been installed incorrectly can trigger multiple problems.<\/p>\n

    Anyway, now it is time to check your system for problematic updates and undo them in<\/p>\n

    Windows 7<\/h3>\n
      \n
    1. Press F8 during the bootup process to enter Safe Mode.<\/li>\n
    2. Launch your start menu. Locate Control Panel and enter it.<\/li>\n
    3. Go to Programs and Features. Click on the View Installed Updates link.<\/li>\n
    4. Locate the problematic update. Right-click to uninstall it.<\/li>\n<\/ol>\n

      Windows 8 \/8.1<\/h3>\n
        \n
      1. Hold the Shift key while restarting your computer or press Shift + F8 or just F8 at startup to be taken to the advanced startup screen.<\/li>\n
      2. Once in it, press Troubleshoot and select Advanced options.<\/li>\n
      3. Press Startup settings. Then click Restart.<\/li>\n
      4. Your PC will restart. Then you will be presented with the list of startup settings. Select Safe Mode.<\/li>\n
      5. Your PC will restart again. In the Advanced Boot Options window, select Safe Mode. Hit Enter.<\/li>\n
      6. Once in Safe Mode, open your start menu and proceed to Control Panel.<\/li>\n
      7. Select Programs and Features and click on View Installed Updates.<\/li>\n
      8. Locate the updates you wish to undo. Right-click and uninstall an undesirable update.<\/li>\n<\/ol>\n

        Windows 10<\/h3>\n
          \n
        1. Press the Windows logo + I keyboard shortcut to invoke the Settings app.<\/li>\n
        2. Click Update & security. Select Windows Update.<\/li>\n
        3. Click View installed update history.<\/li>\n
        4. Select Uninstall updates.<\/li>\n
        5. Double-click on an update to uninstall it.\"Go<\/li>\n<\/ol>\n

          Restart your PC and see if the issue persists.<\/p>\n

          3. Configure your Windows Update settings (for Windows 8.1 only)<\/h2>\n

          If the 8024402f issue keeps showing up in Windows 8.1, you can make use of the following workaround:<\/p>\n

            \n
          1. Open your Start menu. Proceed to Control Panel.<\/li>\n
          2. Navigate to Windows Updates.<\/li>\n
          3. Left-click on Never check for updates.<\/li>\n
          4. Make sure to uncheck \u201cGive me recommended updates the same way I receive important updates\u201d and \u201cGive me updates for other Microsoft products when I update Windows\u201d.<\/li>\n<\/ol>\n

            After performing these troubleshooting steps, check for the necessary updates manually and install them on your computer.<\/p>\n

            4. Employ Windows Update Troubleshooter<\/h2>\n

            Luckily, Microsoft engineers have developed quite a handy tool to tackle Windows Update issues. To use it, google Windows Update Troubleshooter and click on the link that leads to the Microsoft Support website. Download the troubleshooter for your version of Windows and run it on your computer. The program\u2019s wizard will walk you through the troubleshooting process. All you need to do is follow the on-screen instructions.<\/p>\n

            5. Temporarily disable your anti-virus software<\/h2>\n

            According to many reports, some anti-virus tools can interfere with Windows Update, causing it to throw up red flags and struggle to work the way it is supposed to. In a situation like this, turn off your anti-virus tool and check if that has fixed the problem. If it has, report the issue to the support team of the tool\u2019s vendor. You might even need to switch to another solution. The good news, there is a wide range of PC protection tools available on the market these days. For example, you can opt for Auslogics Anti-Malware<\/a>: this program will run smoothly on your device, maintaining a superb level of protection against those nefarious entities the modern-day Internet swarms with.<\/p>\n

            \"Scan<\/p>\n

            6. Turn off your firewall<\/h2>\n

            The chances are Windows Firewall is behind the persisting error 8024402f on your computer. With that in mind, let\u2019s disable the solution in question so that you can check if it is the culprit:<\/p>\n

              \n
            1. Locate the Search area and type Control Panel.<\/li>\n
            2. Select Control Panel from the list of results.<\/li>\n
            3. Click System and Security, then proceed to Windows Defender Firewall.<\/li>\n
            4. Click Turn Windows Defender Firewall On or Off.<\/li>\n
            5. Select Turn off Windows Firewall (not recommended).\"Set<\/li>\n
            6. Click OK to save your changes.<\/li>\n<\/ol>\n

              Now check your Windows Update. If it is up and running, update your system, using Windows Update, then turn your firewall on, and move to the following fix. The point is, you need to whitelist certain Microsoft servers so that you will not have to disable your Windows Firewall every time you wish to update your system.<\/p>\n

              7. Add Microsoft servers to the Trusted sites list<\/h2>\n

              To keep the Windows Update error 8024402f at bay, you should add the following URLs to the trusted zone:<\/p>\n