{"id":33939,"date":"2022-05-25T08:51:32","date_gmt":"2022-05-25T08:51:32","guid":{"rendered":"https:\/\/www.auslogics.com\/en\/articles\/?p=33939"},"modified":"2025-10-17T16:18:55","modified_gmt":"2025-10-17T16:18:55","slug":"printer-queue-wont-clear","status":"publish","type":"post","link":"https:\/\/www.auslogics.com\/en\/articles\/printer-queue-wont-clear\/","title":{"rendered":"How to Clear the Printer Queue in Windows 10\/11"},"content":{"rendered":"<p>It can be frustrating when you want to use your printer but a previous document is in the queue.<\/p>\n<p>You try to print several other files to see if printing would start, but they all get lined up. No error message is received, and yet the status remains \u201cPrinting\u201d indefinitely.<\/p>\n<p>If you\u2019re experiencing this issue, follow the steps in this article to learn how to clear your printer queue.<\/p>\n<h2>Why Does This Happen?<\/h2>\n<p>In Windows, the print files are not directly sent to the printer. They arrive first in the spooler, which is a program that manages all print jobs. The spooler is useful as it enables you to change the order of pending print jobs or delete them.<\/p>\n<p>When there\u2019s a problem, the files just remain in the queue. And once the first file in can\u2019t be printed, neither will those behind it.<\/p>\n<p>A print job may also get stuck if there are background app conflicts.<\/p>\n<p>In addition, the printer\u2019s driver might be problematic and cause issues with the spooler.<\/p>\n<h2>How to Clear Printer Queue in Windows 10<\/h2>\n<p>There are different solutions to this problem, depending on its cause. We\u2019ll be going over the different fixes one after the other, from simple to complex.<\/p>\n<h3>Fix 1: Cancel the Current Document<\/h3>\n<p>Sometimes, the solution would be to cancel the file that is not printing correctly.<\/p>\n<p>To delete a print job in Windows 10, just follow these steps:<\/p>\n<ul>\n<li>Go to <em>Settings<\/em> and select <em>Printers<\/em>.<\/li>\n<li>Click on <em>Open Queue<\/em> and select the problematic file.<\/li>\n<li>Cancel the print job.<\/li>\n<\/ul>\n<p>If the printer still doesn\u2019t respond, go to the Printer Menu and cancel all documents.<\/p>\n<h3>Fix 2: Restart Your Devices<\/h3>\n<p>If there\u2019s still no result, the next step would be to restart your computer and the printer.<\/p>\n<p>Sometimes, your operating system or system memory gets stuck and halts some processes. It\u2019s also possible that your printer is no longer responding due to some system glitches.<\/p>\n<p>A simple reboot can fix the problem in this case.<\/p>\n<p>Shut down your system and unplug it from its power source. You should also unplug your printer from the power source.<\/p>\n<p>Wait for a minute or two and plug both devices in again. Turn them on and try printing the file again.<\/p>\n<p>You have tried the simple fixes outlined above to no avail. Have no fear. This is a common issue. And there are easy ways to fix a print queue that isn\u2019t clearing in Windows 10.<\/p>\n<p>There are three solutions you can use:<\/p>\n<ul>\n<li>Clear the print queue in Windows manually.<\/li>\n<li>Clear the print queue using the command prompt.<\/li>\n<li>Set up a batch file to clear the print queue.<\/li>\n<li>Restart the printer and <a href=\"https:\/\/www.auslogics.com\/en\/articles\/fix-printer-driver-is-unavailable-win10\/\">reinstall the driver<\/a>.<\/li>\n<li>Use Windows Troubleshooter.<\/li>\n<\/ul>\n<h3>Fix 3: Clear the Print Queue Manually<\/h3>\n<p>You have to manually disable the Print Spooler service and delete the files in the queue. The process is easy. Here\u2019s how to do it:<\/p>\n<ul>\n<li>Switch the printer off.<\/li>\n<li>Click the Windows 10 search button in the taskbar.<\/li>\n<li>Type Services in the search box.<\/li>\n<li>In the Services window, navigate to Print Spooler.<\/li>\n<li>Double-click Print Spooler.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2022\/05\/clear-the-print-queue-manually-1.png\" alt=\"Manually disable the Print Spooler service and delete the files in the queue\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>In the window, click on the Stop button to disable Print Spooler.<\/li>\n<li>Open File Explorer on Windows 10 task bar.<\/li>\n<li>Go to<em> C:\\Windows\\System32\\spool\\PRINTERS<\/em>. You\u2019ll find the folder that contains a log of documents on the print queue.<\/li>\n<li>Press <code>Ctrl + A<\/code> on your keyboard to select all the files in the folder. Delete them.<\/li>\n<li>Open the Printer Spooler dialogue box again.<\/li>\n<li>Go to the Startup Type drop-down menu and select Automatic.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2022\/05\/check-the-automatic-startup-type-1.png\" alt=\"Go to the Startup Type drop-down menu and select Automatic\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Click on the Start button to turn the <em>Printer Spooler<\/em> on.<\/li>\n<li>Turn your printer on and try to print a file.<\/li>\n<\/ul>\n<h3>Fix 4: Use the Command Prompt to Clear the Print Queue<\/h3>\n<p>The fastest way to clear the print queue is through the command prompt. All you have to do is enter and run a few commands:<\/p>\n<ul>\n<li>Turn off your printer.<\/li>\n<li>Press <code>Windows key + X<\/code>.<\/li>\n<li>In the Command Prompt (Admin) window, type net stop spooler and hit enter on your keyboard. This will switch off the print spooler.<\/li>\n<li>Type <code>del C:\\Windows\\System32\\spool\\PRINTERS* \/Q<\/code>\u00a0and press the Return key. The printer job queue will now be erased.<\/li>\n<li>Type <code>net start spooler<\/code> and press Enter on your keyboard. This will switch the print spooler back on.<\/li>\n<li>Turn on your printer and print a file.<\/li>\n<\/ul>\n<hr \/>\n<p><strong>\ud83d\udccc Related:<\/strong> <a class=\"post-item__header-link\" href=\"https:\/\/www.auslogics.com\/en\/articles\/cmd-navigation-how-to-change-directory-in-cmd-command-prompt\/\">CMD Navigation: How to Change Directory in CMD (Command Prompt)<\/a><\/p>\n<hr \/>\n<h3>Fix 5: Set up a Batch File to Clear the Print Queue<\/h3>\n<p>To clear the held-up print queue with a batch file, follow these steps:<\/p>\n<ul>\n<li>Turn off your printer.<\/li>\n<li>Open the search box, type Notepad and hit enter on your keyboard.<\/li>\n<li>Copy the text below and paste in Notepad:<\/li>\n<\/ul>\n<pre style=\"padding-left: 40px;\">@echo off\r\necho Stopping print spooler\r\necho\r\nnet stop spooler\r\necho Erasing Temporary Junk Printer Documents\r\necho\r\ndel \/Q \/F \/S \u201c%systemroot%\\System32\\Spool\\Printers\\*.*\r\necho Starting print spooler\r\necho\r\nnet start spooler<\/pre>\n<p>&nbsp;<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2022\/05\/set-up-a-batch-file-2.png\" alt=\"Set up a batch file to clear the Print Queue\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Go to <em>File &gt; Save as<\/em>. In the window, under the Save as type drop-down menu, select <em>All Files<\/em>.<\/li>\n<li>In the File name box, delete *.txt and type Printer Queue.bat (You can save the file with any name. But whatever it is, .bat should be at the end).<\/li>\n<li>Click on<em> Save. Note<\/em> the folder the file is saved in.<\/li>\n<li>Open the folder that contains the batch file. To run it, click the Printer Queue batch.<\/li>\n<li>Turn your printer on. Try printing a document.<\/li>\n<\/ul>\n<hr \/>\n<p><strong>Also Read:<\/strong> <a class=\"post-item__header-link\" href=\"https:\/\/www.auslogics.com\/en\/articles\/change-printer-status-from-offline-to-online\/\">Why Is My Printer Offline? Quick Fixes to Get It Back Online<\/a><\/p>\n<hr \/>\n<h3>Fix 6: Restart the Printer or Reinstall its Driver<\/h3>\n<p>As we mentioned, the printer\u2019s driver may be acting up. The driver is the piece of software that facilitates communication between the printer and the operating system.<\/p>\n<p>It could become corrupt, outdated, or missing and start causing problems.<\/p>\n<p>To troubleshoot the driver, disable and enable the printer. If that doesn\u2019t work, you can reinstall the driver. Follow these steps:<\/p>\n<ul>\n<li>Right-click the Windows start button or press the <code>Win + X<\/code> shortcut.<\/li>\n<li>Click on <em>Device Manager<\/em> when you see the <em>Power User<\/em> menu.<\/li>\n<li>Once the Device Manager window opens, locate your printer, right-click it, and select <em>Disable<\/em>.<\/li>\n<li>After disabling the device, right-click the printer again and click on <em>Enable<\/em>.<\/li>\n<li>Try printing the file again to check if the issue has been resolved.<\/li>\n<\/ul>\n<p>If the print queue is still stuck, try reinstalling the driver. Follow these steps:<\/p>\n<ul>\n<li>Open the Device Manager, right-click on the printer and click on <em>Uninstall Device.<\/em><\/li>\n<li>Select <em>Uninstall<\/em> in the confirmation dialog and restart your computer.<\/li>\n<li>Windows will attempt to reinstall the driver automatically after your system restarts.<\/li>\n<li>Try printing the file.<\/li>\n<\/ul>\n<p>You should also consider downloading and installing the printer\u2019s updated driver. This solution should work if your current driver is broken or outdated.<\/p>\n<p>Head to the printer\u2019s manufacturer\u2019s website and search for your operating system\u2019s driver.<\/p>\n<p>You can also get rid of driver issues automatically using a dedicated tool such as Auslogics Driver Updater.<\/p>\n<p>When you install and run the program, it automatically checks for outdated, corrupt, and missing drivers and installs their latest versions.<\/p>\n<p>Using <a href=\"https:\/\/www.auslogics.com\/go\/blog_auslogics_fromarticles\/en\/software\/driver-updater\/downloads\/?ref=printer-queue-wont-clear\">Auslogics Driver Updater<\/a> means you won\u2019t have to bother about downloading and installing drivers yourself.<\/p>\n<p>If your printer\u2019s driver is the problem, the tool will let you know and ensure you install the correct update for your operating system.<\/p>\n<hr \/>\n<p><strong>Related<\/strong>: <a class=\"post-item__header-link\" href=\"https:\/\/www.auslogics.com\/en\/articles\/auslogics-driver-updater-update-your-drivers\/\">Auslogics Driver Updater: Update Your Drivers in One Click!<\/a><\/p>\n<hr \/>\n<h3>Use the Windows Troubleshooter<\/h3>\n<p>Windows has a built-in troubleshooter that can help you find and fix problems with devices like your printer. Follow these steps:<\/p>\n<ul>\n<li>Launch the Settings application using the <code>Windows + I<\/code> shortcut.<\/li>\n<li>Click on <em>Update &amp; Security<\/em> when you see the <em>Settings<\/em> application.<\/li>\n<li>Go to the left side of the <em>Update &amp; Security<\/em> window and click on <em>Troubleshoot<\/em>.<\/li>\n<li>Click on <em>Additional Troubleshooters<\/em> on the <em>Troubleshoot<\/em> page and select <em>Printer<\/em>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2022\/05\/use-the-windows-troubleshooter-1.png\" alt=\"Use a built-in troubleshooter that can help you find and fix problems with devices like your printer\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Run the troubleshooter.<\/li>\n<li>If the program finds issues, allow it to fix them.<\/li>\n<\/ul>\n<div class=\"cta-block cta-block_troubleshooter\" data-cta-type=\"tsh\" data-cta-position=\"middle\" data-keyword=\"clearprinterqueue\">\r\n\t<div class=\"cta-block__heading_tsh\">Fix this issue quickly<\/div>\r\n    <div class=\"cta-block__text_tsh\">You can try using a safe and totally free tool developed by the Auslogics team of experts.<\/div>\r\n\t<div class=\"cta-block__title_tsh\">A few simple steps to troubleshoot the issue:<\/div>\r\n\t<div class=\"cta-block__list\">\r\n    \t<div class=\"cta-block__text_tsh\">Download the tiny Auslogics TroubleShooter tool.<\/div>\r\n    \t<div class=\"cta-block__text_tsh\">Run the application (no installation is needed).<\/div>\r\n    \t<div class=\"cta-block__text_tsh\">The app will check for the issue mentioned in the article. When the scan is done, check that this is the issue you were looking to solve and click \u2018Apply now\u2019 to apply the recommended fix.<\/div>\r\n\t<\/div>\r\n    <div class=\"cta-block__text_tsh\">You can use the app to troubleshoot other malfunctions for free by simply typing in a brief description of the issue your PC is experiencing. Or you can scan your PC for performance issues using the My Scanner tab.<\/div>\r\n    <div class=\"cta-block__btn-group\">\r\n        <a class=\"cta-block__download-btn\" href=\"\/en\/software\/article-tools\/downloads\/\">Download for Free<\/a>\r\n        <div class=\"cta-block__win\">Developed for <br>Windows 10\/11 (8, 7, Vista, XP)<\/div>\r\n    <\/div>\r\n    <div class=\"cta-block__privacy\">\r\n\t\tPlease review&#8195;<a href=\"\/en\/eula\/\">EULA<\/a>&#8195;\r\n\t\tand&#8195;<a href=\"\/en\/legal\/\">Privacy Policy<\/a>\r\n    <\/div>\r\n<\/div>\r\n\n<h2>What if My Printer Queue Won\u2019t Clear?<\/h2>\n<p>If you often get files in the printer queue that won\u2019t print or clear, it may be a compatibility issue with the data to be printed.<\/p>\n<p>This is common when you try to print a web page with fonts or styles that your printer cannot identify or convert to printed text. The fixes outlined above should resolve the issue.<\/p>\n<p>Configuration issues can also cause a glitch in the print job queue \u2013 for example, when you try to network print to a missing IP address.<\/p>\n<p>Uninstall and reinstall the printer software to fix it. You should also carry out some troubleshooting on your network or reach out to your technician for assistance.<\/p>\n<p>We hope you find these solutions useful\u2026<\/p>\n<p>Do leave a comment in the section below.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When there\u2019s a problem with the printer, the files just remain in the queue, But not worries. In this guide, we&#8217;ll show you how to clear the printer queue in Windows 10 or 11. Keep reading to find out how!<\/p>\n","protected":false},"author":77,"featured_media":104105,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[879,819,811],"tags":[109,99],"class_list":["post-33939","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-device-issues","category-how-tos","category-optimization","tag-pc-performance","tag-printers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Clear the Printer Queue in Windows 10\/11 &#8212; Auslogics Blog<\/title>\n<meta name=\"description\" content=\"Yes, it can be really frustrating. Follow the steps in this article to learn how to clear your printer queue on Windows 10.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.auslogics.com\/en\/articles\/wp-json\/wp\/v2\/posts\/33939\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Clear the Printer Queue in Windows 10\/11\" \/>\n<meta property=\"og:description\" content=\"Yes, it can be really frustrating. Follow the steps in this article to learn how to clear your printer queue on Windows 10.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.auslogics.com\/en\/articles\/printer-queue-wont-clear\/\" \/>\n<meta property=\"og:site_name\" content=\"Auslogics Blog | Tips to Diagnose &amp; Resolve Computer Issues\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Auslogics\" \/>\n<meta property=\"article:published_time\" content=\"2022-05-25T08:51:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-17T16:18:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2022\/05\/How-to-Clear-the-Printer-Queue-in-Windows.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"392\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Samuel Nzube\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Samuel Nzube\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/printer-queue-wont-clear\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/printer-queue-wont-clear\\\/\"},\"author\":{\"name\":\"Samuel Nzube\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/#\\\/schema\\\/person\\\/fcc5a99a7894019baa00132fc4e1f6de\"},\"headline\":\"How to Clear the Printer Queue in Windows 10\\\/11\",\"datePublished\":\"2022-05-25T08:51:32+00:00\",\"dateModified\":\"2025-10-17T16:18:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/printer-queue-wont-clear\\\/\"},\"wordCount\":1525,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/printer-queue-wont-clear\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/wp-content\\\/uploads\\\/2022\\\/05\\\/How-to-Clear-the-Printer-Queue-in-Windows.webp\",\"keywords\":[\"PC Performance\",\"Printers\"],\"articleSection\":[\"Device Issues\",\"How To`s\",\"Optimization\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/printer-queue-wont-clear\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/printer-queue-wont-clear\\\/\",\"url\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/printer-queue-wont-clear\\\/\",\"name\":\"How to Clear the Printer Queue in Windows 10\\\/11 &#8212; Auslogics Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/printer-queue-wont-clear\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/printer-queue-wont-clear\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/wp-content\\\/uploads\\\/2022\\\/05\\\/How-to-Clear-the-Printer-Queue-in-Windows.webp\",\"datePublished\":\"2022-05-25T08:51:32+00:00\",\"dateModified\":\"2025-10-17T16:18:55+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/#\\\/schema\\\/person\\\/fcc5a99a7894019baa00132fc4e1f6de\"},\"description\":\"Yes, it can be really frustrating. 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My tech obsession began with chasing the smoothest gaming performance possible into various optimization rabbit holes. But that didn't stop me from dipping my toes in different ponds, as I've written for travel, human resources, and digital marketing publications over the past 7 years. I started out with a copywriting agency after pursuing a diploma in computer science. Since then, I've gone freelance, participated in different tech workshops, and found better ways to achieve peak gaming performance. I now enjoy pursuing the latest in computer technology, so I can tell readers when to hold their horses or hop on new trends. I also help people resolve the most frustrating operating system, gaming, and application errors. These experiences and the brilliant folks at Auslogics continue to enrich my articles and deepen my love for computers. 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