{"id":3371,"date":"2018-05-15T18:16:53","date_gmt":"2018-05-15T18:16:53","guid":{"rendered":"https:\/\/www.auslogics.com\/en\/articles\/?p=3371"},"modified":"2025-10-18T17:52:57","modified_gmt":"2025-10-18T17:52:57","slug":"resolving-windows-cannot-locate-a-suitable-print-driver-issue","status":"publish","type":"post","link":"https:\/\/www.auslogics.com\/en\/articles\/resolving-windows-cannot-locate-a-suitable-print-driver-issue\/","title":{"rendered":"Resolving &#8220;Windows Cannot Locate a Suitable Print Driver&#8221; Issue"},"content":{"rendered":"<p>Printing problems always crop up at a bad time. For example, <i>\u2018Windows cannot locate a suitable print driver on Windows 10\u2019<\/i> is a vexing issue you can run into when trying to share a printer over a local network or install your printing device for the first time.<\/p>\n<p>So, if you keep failing to get a nice printed copy of your electronic document due to the nuisance described above, it is time you learnt how to fix Windows cannot locate a suitable print driver.<\/p>\n<p>For this purpose, we have drawn up an exhaustive list of proven tips for you to work your way through:<\/p>\n<div class=\"blockquote-author\">\r\n\t<div class=\"blockquote-author__icon\"><\/div>\r\n\t<div class=\"blockquote-author__text\">&#8220;Don\u2019t try to outthink the printer&#8221;<\/div>\r\n\t<div class=\"blockquote-author__bottom author\">\r\n\t\t<div class=\"author__name\">Butch Soto<\/div>\r\n\t<\/div>\r\n<\/div>\n<h2>1. Fix your printer driver via Device Manager<\/h2>\n<p>The printer driver which your Windows 10 struggles to find might be corrupt or out of date. Fortunately, your operating system has its way of ironing such problems out: the built-in Device Manager tool is designed to get problematic drivers back on track automatically.<\/p>\n<p>First, you can try reinstalling your printer driver, using Device Manager:<\/p>\n<ol>\n<li>On your keyboard, locate the <code>Windows logo key and the X<\/code> letter key and press them simultaneously.<\/li>\n<li>In the list of available options, navigate to <em>Device Manager<\/em> and click on it.<\/li>\n<li>Once you are in the <em>Device Manager<\/em> menu, from the list of your devices, select your printer and right-click on it.<\/li>\n<li>Choose the <em>Uninstall<\/em> option. Confirm the uninstallation of the device when the <em>Confirm Device Uninstall<\/em> window pops up. If prompted, make sure to leave the option to delete the driver software for the device unchecked.<\/li>\n<li>Get the all-clear to proceed and restart your PC.<\/li>\n<li>Your device driver will be installed by your Windows 10 automatically. You may even see the message stating this.<\/li>\n<\/ol>\n<p>And here is what you should do to make Device Manager search for updated driver software in case the reinstallation manoeuvre does not work for you:<\/p>\n<ol>\n<li>Press the <code>Windows logo key + X<\/code> shortcut on your keyboard.<\/li>\n<li>Select <em>Device Manager<\/em> from the list of search results.<\/li>\n<li><em>Device Manager<\/em> will open. Go to the list of your devices and locate your printer.<\/li>\n<li>Right-click on your printing device. Opt to update its driver software.<\/li>\n<li>Let your operating system search for the necessary driver online.<\/li>\n<li>Agree to install the software found.<\/li>\n<li>Restart your PC and see if your problem has been resolved.<\/li>\n<\/ol>\n<p>The catch is, Device Manager may fail to find the latest manufacturer-recommended versions of the drivers you need to get your printing device up and running. As such, we recommend you to proceed to the following method \u2013 it is sure to help you get out of the predicament you are in.<\/p>\n<h2>2. Use a special tool to resolve your driver issues<\/h2>\n<p>The easiest and safest way to get your drivers in tip-top shape is to use a reliable tool such as <a href=\"https:\/\/www.auslogics.com\/en\/software\/driver-updater\/\" target=\"_blank\" rel=\"noopener noreferrer\">Auslogics Driver Updater<\/a>. This intuitive solution will fix and update all your drivers \u2013 not only those related to your printer. What you need to do to get such a result is click just one button \u2013 the tool will immediately examine all your drivers and walk you through the process of repairing or updating them if need be.<\/p>\n<div class=\"shcode-askquestion\">\r\n\t<div class=\"shcode-askquestion__heading\">Need help with your PC?<\/div>\r\n\t<div class=\"shcode-askquestion__text\">Try our <a href=\"https:\/\/qa.auslogics.com\/questions\/most_commented\" target=\"_blank\">Ask a Question<\/a> service &mdash; our experts will diagnose and resolve your PC issues completely free of charge.<\/div>\r\n<\/div>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2018\/05\/Driver-Updater-2.jpg\" alt=\"Update all your drivers in one click with Auslogics Driver Updater.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<h2>3. Update your printer driver manually<\/h2>\n<p>This is definitely the solution for those who have a high level of technical expertise and a good understanding of computer architecture. If that is your case, you are free to search for the necessary printer driver online.<\/p>\n<p>To begin with, make sure you know all the required details \u2013 bear in mind that installing a wrong driver may lead to further problems. So, check things twice before opting for a particular piece of soft.<\/p>\n<p>Besides, use only reputable and safe sources of software. As such, start your quest with visiting the official website of your printer\u2019s manufacturer \u2013 to be precise, the support section should be your starting point. With that said, we strongly advise you to use a dependable security tool to keep malware, spyware, and viruses at bay.<\/p>\n<p>You can scan an item with the built-in Windows Defender solution.<\/p>\n<p>First, let\u2019s make sure the real-time protection is on:<\/p>\n<ol>\n<li>Click on the Windows logo icon on your <em>Taskbar<\/em>.<\/li>\n<li>Navigate to the gear icon and click on it \u2013 the <em>Settings<\/em> app will open.<\/li>\n<li>Select <em>Update and Security<\/em>.<\/li>\n<li>Go to <em>Windows Security<\/em>. Then move to <em>Virus &amp; threat protection<\/em>.<\/li>\n<li>Proceed to the <em>Virus &amp; threat protection<\/em> settings.<\/li>\n<li>Locate the <em>Real-time protection<\/em> option. Turn it on if it is disabled.<\/li>\n<\/ol>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2018\/05\/Real-time-protection.jpg\" alt=\"Locate the Real-time protection option. Turn it on if it is disabled.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>And here is how you can scan a specific item, such as your new driver installer, with Windows Defender:<\/p>\n<ol>\n<li>Right-click on the item you wish to scan for malware and viruses.<\/li>\n<li>Select the <em>Scan<\/em> with <em>Windows Defender<\/em> option.<\/li>\n<\/ol>\n<p>Alternatively, you can do the following:<\/p>\n<ol>\n<li>Open your <em>Start<\/em> menu and proceed to <em>Settings<\/em>.<\/li>\n<li>Select <em>Update &amp; Security<\/em> and go to <em>Windows Security<\/em>.<\/li>\n<li>Choose <em>Virus &amp; threat protection<\/em>.<\/li>\n<li>Select <em>Run<\/em> a new advanced scan.<\/li>\n<li>Choose the <em>Custom scan<\/em> option.<\/li>\n<li>Click <em>Scan now<\/em> and select the item you want to check.<\/li>\n<\/ol>\n<p>Another way to keep nefarious entities out is to use <a href=\"https:\/\/www.auslogics.com\/en\/software\/anti-malware\/\" target=\"_blank\" rel=\"noopener noreferrer\">Auslogics Anti-Malware<\/a>. You can employ this tool to trace and eliminate the latest and most cunning threats from the world of malware. The best news is, Auslogics Anti-Malware can work in tandem with your main anti-virus solution, providing an extra layer of protection.<\/p>\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-5626105816785274\"\r\ncrossorigin=\"anonymous\"><\/script>\r\n<!-- Middle_CTA -->\r\n<ins class=\"adsbygoogle\" style=\"display:inline-block;width:728px;height:90px\" data-ad-client=\"ca-pub-5626105816785274\" data-ad-slot=\"4017758677\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2018\/05\/Anti-Malware-2.jpg\" alt=\"Keep malware out with Auslogics Anti-Malware.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<h2>4. Tweak your share permissions<\/h2>\n<p>If updating your printer driver has been to no avail, we recommend you to check your share permissions. Let\u2019s configure them properly:<\/p>\n<ol>\n<li>Open <em>Run<\/em> by pressing the <code>Windows key + R<\/code> shortcut.<\/li>\n<li>Type <code>control \/name Microsoft.DevicesAndPrinters<\/code>\u00a0without quotes into the <em>Run<\/em> bar and click <em>OK<\/em> to enter <em>Device and Printers<\/em>.<\/li>\n<li>Locate your printer and right-click on the device. Choose to enter its properties.<\/li>\n<li>Go to the <em>Sharing<\/em> tab. There select <em>Change Sharing Options<\/em>.<\/li>\n<li>Navigate to the <em>Share this printer<\/em> option. Tick the box next to it.<\/li>\n<li>Choose a desirable share name.<\/li>\n<li>Click <em>Apply<\/em> and <em>OK<\/em> to confirm your changes. Close the <em>Properties<\/em> window.<\/li>\n<li>Use the <code>Windows key + R<\/code> shortcut again to invoke the <em>Run<\/em> app.<\/li>\n<li>Input <code>control \/name Microsoft.NetworkAndSharingCenter<\/code>\u00a0and click <em>OK<\/em>.<\/li>\n<li><em>Network and Sharing Center<\/em> will open. Once in it, navigate to the left pane and click <em>Change advanced sharing settings<\/em>.<\/li>\n<li>Navigate to the <em>Network discovery<\/em> section. Enable the option <em>Turn on network discovery<\/em>.<\/li>\n<li>Check the box next to <em>Turn on automatic setup of network connected devices<\/em>.<\/li>\n<li>Move to <em>File and printer sharing<\/em>. Enable <em>Turn on file and printer sharing<\/em>.<\/li>\n<li>Click on the <em>Save changes button<\/em>.<\/li>\n<\/ol>\n<p>Finally, restart your computer and check if the \u2018<em>Windows cannot locate a suitable print driver on Windows 10<\/em>\u2019 issue has been fixed.<\/p>\n<h2>5. Connect your computer(s) to your printer properly<\/h2>\n<p>If have made this far, the chances are there is something wrong with the connection between your printing device and your computer(s). So, it is time to learn how to share a printer over a local network the right way.<\/p>\n<p>To start with, check the bit versions of the PCs involved. If your host computer and guest computer have the same bit version of Windows, sharing a printer between them is pretty easy. However, if your guest computer\u2019s bit version is different from that of your host computer, things might seem a bit complicated. Nonetheless, there is no need to worry: just follow the instructions for this case \u2013 you will find them below \u2013 and have your issue resolved in no time.<\/p>\n<p>To check which bit version your PC is running, take these steps:<\/p>\n<ol>\n<li>Press <code>Windows logo key and the letter R<\/code> key on your keyboard.<\/li>\n<li>Type <code>control \/name Microsoft.System<\/code>. Click <em>OK<\/em>.<\/li>\n<li>Go to the <em>System<\/em> section. Check your system type.<\/li>\n<\/ol>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2018\/05\/bitversion.jpg\" alt=\"Check your OS's bit version to know how you can connect\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>This set of instructions is for the situation when your guest computer\u2019s bit version is the same to your host computer\u2019s version:<\/p>\n<ol>\n<li>Open the <em>Run<\/em> app on the computer that you would like to benefit from your printer. The <code>Windows logo + R<\/code> key shortcut will come in very handy.<\/li>\n<li>Input the following: <code>control \/name Microsoft.DevicesAndPrinters<\/code>. Then press <em>OK<\/em>. You will enter the <em>Devices and Printers<\/em> section.<\/li>\n<li>Click on <em>Add a printer<\/em>. Select <em>Add a network printer<\/em>. The wizard will walk you through the installation process \u2013 just follow the on-screen prompts.<\/li>\n<li>Now check if the shared printer is available on this PC.<\/li>\n<\/ol>\n<p>If the bit versions of your host and guest computers are different, use this guide:<\/p>\n<ol>\n<li>Turn on the host computer. Then open the <em>Run<\/em> app. To do that, simultaneously press the <code>Windows logo key and the letter R<\/code> key.<\/li>\n<li>Type <code>sysdm.cpl<\/code> into <em>Run<\/em>. Click <em>OK<\/em>. The <em>System Properties<\/em> window will open.<\/li>\n<li>In <em>System Properties<\/em>, navigate to the <em>Computer Name<\/em> tab.<\/li>\n<li>Locate the <em>Change (Change name)<\/em> button and click on it.<\/li>\n<li>Go to the <em>Computer Description<\/em> field. Input your computer\u2019s name. Write this name down.<\/li>\n<li>Click <em>Apply<\/em> and <em>OK<\/em> to save your changes. Then exit <em>System Properties<\/em>.<\/li>\n<li>Open the <em>Run app<\/em> again. Type <code>control \/name Microsoft.DevicesAndPrinters<\/code> into it.<\/li>\n<li>Click <em>OK<\/em> or press <code>Enter<\/code> on your keyboard. You will be taken to <em>Devices and Printers<\/em>.<\/li>\n<li>Go to the <em>Printers<\/em> section, locate your <em>Printer<\/em>, and right-click on it.<\/li>\n<li>From the drop-down menu, select <em>Properties<\/em> (or <em>Printer Properties<\/em>).<\/li>\n<li>Locate the name of the printer you wish to share. Write it down. Close the window.<\/li>\n<li>Now move to the guest computer. Boot it up and invoke <em>Run<\/em>.<\/li>\n<li>Type <code>control \/name Microsoft.DevicesAndPrinters<\/code> into the <em>Run<\/em> bar and hit <code>Enter<\/code>.<\/li>\n<li>Click <em>Add a printer<\/em>. Select <em>Create a new port<\/em>.<\/li>\n<li>Set <em>Local Port<\/em> as <em>Type of port<\/em>. Click on <em>Next<\/em> to proceed.<\/li>\n<li>Opt for <em>Select a shared printer by name<\/em>.<\/li>\n<li>Enter your printer and computer names. Keep in mind that you should use the suggested format.<\/li>\n<li>Click <em>Next<\/em> and follow the on-screen prompts to complete the process.<\/li>\n<li>Restart your guest PC and see if the desirable printer is available now.<\/li>\n<\/ol>\n<p>Now you know how to fix Windows cannot locate a suitable print driver.<\/p>\n<p><i>Do you have any questions or ideas regarding the topic?<\/i><\/p>\n<p><i>We are looking forward to your comments!<\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Struggling with the \u2018Windows cannot locate a suitable print driver\u2019 error? Learn how to fix it with proven solutions, from updating drivers to adjusting share permissions. Follow our step-by-step guide to get your printer working again!<\/p>\n","protected":false},"author":5,"featured_media":3373,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[861,815],"tags":[73,23,99],"class_list":["post-3371","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-drivers","category-maintenance","tag-drivers","tag-pc-diagnostics","tag-printers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Resolving &quot;Windows Cannot Locate a Suitable Print Driver&quot; Issue &#8212; Auslogics Blog<\/title>\n<meta name=\"description\" content=\"Is something wrong with your printing process? it is time you have to learn how to fix Windows cannot locate a suitable print driver.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.auslogics.com\/en\/articles\/wp-json\/wp\/v2\/posts\/3371\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resolving &quot;Windows Cannot Locate a Suitable Print Driver&quot; Issue\" \/>\n<meta property=\"og:description\" content=\"Is something wrong with your printing process? it is time you have to learn how to fix Windows cannot locate a suitable print driver.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.auslogics.com\/en\/articles\/resolving-windows-cannot-locate-a-suitable-print-driver-issue\/\" \/>\n<meta property=\"og:site_name\" content=\"Auslogics Blog | Tips to Diagnose &amp; Resolve Computer Issues\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Auslogics\" \/>\n<meta property=\"article:published_time\" content=\"2018-05-15T18:16:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-18T17:52:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2018\/05\/ff32be4d-ddea-4d04-bb8f-0e76439eda84.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"380\" \/>\n\t<meta property=\"og:image:height\" content=\"250\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Alexandra Bagratian\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alexandra Bagratian\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/resolving-windows-cannot-locate-a-suitable-print-driver-issue\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/resolving-windows-cannot-locate-a-suitable-print-driver-issue\\\/\"},\"author\":{\"name\":\"Alexandra Bagratian\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/#\\\/schema\\\/person\\\/b1210acea2372c454847ec7974fcebc8\"},\"headline\":\"Resolving &#8220;Windows Cannot Locate a Suitable Print Driver&#8221; Issue\",\"datePublished\":\"2018-05-15T18:16:53+00:00\",\"dateModified\":\"2025-10-18T17:52:57+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/resolving-windows-cannot-locate-a-suitable-print-driver-issue\\\/\"},\"wordCount\":1718,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/resolving-windows-cannot-locate-a-suitable-print-driver-issue\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/wp-content\\\/uploads\\\/2018\\\/05\\\/ff32be4d-ddea-4d04-bb8f-0e76439eda84.jpg\",\"keywords\":[\"Drivers\",\"PC Diagnostics\",\"Printers\"],\"articleSection\":[\"Drivers\",\"Maintenance\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/resolving-windows-cannot-locate-a-suitable-print-driver-issue\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/resolving-windows-cannot-locate-a-suitable-print-driver-issue\\\/\",\"url\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/resolving-windows-cannot-locate-a-suitable-print-driver-issue\\\/\",\"name\":\"Resolving \\\"Windows Cannot Locate a Suitable Print Driver\\\" Issue &#8212; Auslogics Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/resolving-windows-cannot-locate-a-suitable-print-driver-issue\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/resolving-windows-cannot-locate-a-suitable-print-driver-issue\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/wp-content\\\/uploads\\\/2018\\\/05\\\/ff32be4d-ddea-4d04-bb8f-0e76439eda84.jpg\",\"datePublished\":\"2018-05-15T18:16:53+00:00\",\"dateModified\":\"2025-10-18T17:52:57+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/#\\\/schema\\\/person\\\/b1210acea2372c454847ec7974fcebc8\"},\"description\":\"Is something wrong with your printing process? 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