Security is one of the most important aspects of owning a digital device. With all the personal and sensitive information on your Windows PC, you’d want to avoid unauthorized access as much as possible. This is why sign-in PINs and passwords are critical.<\/p>\n
Nowadays, people prefer using the Windows Hello PIN option to sign in to their computers, as PINs are easier to remember. You can choose to add letters to your PIN as well. However, you must have a password to set up your PIN, and you have to remember that password if you forget your PIN or want to change or remove it.<\/p>\n
But it’s not always straightforward with Windows, as the operating system develops glitches from time to time. For example, the error code 0x8009002d has been a pain for many users who are used to signing in to their Windows 10 computers using their PINs.<\/p>\n
The error is mainly associated with the sign-in process for users that access their systems using their PINs. It usually shows up after the system wakes up from sleep or hibernation. However, in some cases, the error pops up right after you change your PIN. Additionally, some users have reported seeing the code after restarting their computers.<\/p>\n
There are different iterations of the problem. The entire error message usually reads as follows:<\/p>\n
“Something went wrong. We weren’t able to set up your PIN. Sometimes it helps to try again, or you can skip for now and do this later.”<\/p>\n
You could also notice that entering your PIN doesn’t work or that the PIN login window doesn’t show anything.<\/p>\n
This particular problem is not as dire as it sounds. While temporarily losing access to your system can be pretty annoying, you’re not in danger of losing your files and applications.<\/p>\n
The main cause of the problem is your PIN. Using the PIN sign-in option often leads to such issues.<\/p>\n
The error code could also show up because you’re trying to log in with your PIN after waking your system from sleep or hibernation.<\/p>\n
There are different simple solutions to the problem. Apply the fixes below one after the other, and you should be able to log in to your PC in no time.<\/p>\n
A simple reboot is one of the most effective solutions to the problem. Since the issue shows up after waking your system from sleep, restarting the computer could be the solution you’ve been looking for.<\/p>\n
Windows PCs tend to become glitchy after long hours of use. Putting them to sleep keeps apps ready to go when you start your computer again, which means your RAM and CPU have been silently active all the while. A reboot will clear your RAM and reinitialize your CPU, removing any temporary bug that might be obstructing the login process.<\/p>\n
The only downside of restarting your system is that you’ll lose any open work that you had hopes of continuing after waking your PC. But it would be best if you looked at getting rid of the error and gaining access to your system as a win.<\/p>\n
You can easily restart your PC by clicking on the power icon on the sign-in screen and selecting Restart.<\/p>\n
Sleep mode allows your system to stop consuming as much power as when it was on without shutting down the computer and closing your apps. You can pick up from where you left off once you wake your system up. You won’t be subject to the slow pace of booting up the PC.<\/p>\n
Whenever your system goes to sleep, you’ll have to sign in again to gain access to it. It’s a security measure that keeps unauthorized people away from your computer since sleep mode also activates after your system stays idle for a while.<\/p>\n
As we mentioned, the error code could be showing up because you just tried to sign in with your PIN after waking your computer from sleep. Turning off sleep mode could be the solution to the problem as it worked for many other users.<\/p>\n
While restarting your system can resolve the problem and allow you to sign in, the issue could repeat the next time you try to log in after your system sleeps. So, it would be best to turn off sleep mode to avoid the same problem again. You’ll be sacrificing being able to turn on your system and continue with previous jobs.<\/p>\n
Follow these steps to turn off sleep mode:<\/p>\n
Windows logo and S<\/code> buttons on your keyboard together to open the search window.<\/li>\n- Type
control panel<\/code>\u00a0once the search bar shows up.<\/li>\n- After the search results appear, click on Control Panel<\/em>.<\/li>\n
- Once you see the first page of the Control Panel<\/em>, click on Hardware and Sound<\/em>.<\/li>\n
- Select Power Options<\/em> in the Hardware and Sound<\/em>\u00a0window.<\/li>\n
- Once the Power Options<\/em> window appears, click on Change plan settings<\/em>\u00a0next to your current power plan.<\/li>\n
- Now, go to the drop-down menus beside Put the computer to sleep<\/em>\u00a0and choose Never<\/em> in both of them.<\/li>\n
- Click on the Save Changes<\/em> button.<\/li>\n<\/ol>\n
After that, follow these steps to reset your PIN:<\/p>\n
\n- On your taskbar, right-click the Start<\/em> button and select Settings<\/em> after you see the Power User<\/em> menu. You could also tap
Win + I<\/code> to launch the Settings<\/em> app.<\/li>\n- After you see the home page of Settings<\/em>, click on the Accounts<\/em> icon.<\/li>\n
- Go to the left side of the window and click on Sign-in Options<\/em>.<\/li>\n
- Go to the middle of the window under Sign-in Options<\/em> and click on Windows Hello PIN<\/em>.<\/li>\n
- Click on “I forgot my PIN<\/em>.”<\/li>\n
- A Windows Security<\/em> dialog will now show up, asking you to enter your password.<\/li>\n
- Click on OK<\/em> after entering your password.<\/li>\n
- After you see the “Set up a PIN<\/em>” window, enter your new PIN and confirm it.<\/li>\n<\/ol>\n