Windows key + I<\/code>\u00a0to open the Settings<\/em>.<\/li>\n- Click on Privacy & security. <\/em><\/li>\n
- Navigate to the left pane and select your camera.<\/li>\n<\/ul>\n\r\n \r\n
![\"Privacy]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n- Make sure the Camera access<\/em> and Let apps access your camera<\/em> settings are enabled.<\/li>\n<\/ul>\n\r\n \r\n
![\"Windows]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n- Locate the Choose which apps that can access your camera<\/em> list.<\/li>\n
- Let all applications access your camera.<\/li>\n<\/ul>\n\r\n \r\n
![\"Privacy]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\nFinally, run the app you want to record video with and check if it\u2019s working. If the laptop camera black screen is still there, move on to the next solution.<\/p>\n
\nRelated: <\/strong>I<\/a>ntegrated Camera Troubleshooting: Laptop Camera Not Working<\/a><\/p>\n
\nSolution 2: Check for hardware failure<\/h3>\n
You may be experiencing the laptop camera black screen error because your built-in ASUS webcam might have malfunctioned.<\/p>\n
Here\u2019s how to check it in Windows 10:<\/p>\n
\n- Type troubleshooting<\/em> in the search bar and press Enter<\/em>.<\/li>\n
- Navigate to the top left corner and click on View All.<\/em><\/li>\n
- Select Hardware and Devices<\/em> from the list and run the troubleshooter.<\/li>\n<\/ul>\n
If there are any issues with your webcam, you\u2019ll receive a report on them. Then, you\u2019ll have to find possible ways to fix the problems.\u00a0 If no hardware-related issues have been found, proceed to the next solution.<\/p>\n
\nRelated: <\/strong>Hardware Problems Detected by Windows Memory Diagnostic Tool\u00a0<\/a><\/p>\n
\nSolution 3: Change your exposure settings<\/h3>\n
The app settings might be incorrect if the ASUS laptop black screen error occurs whenever your video recording software tries to access your webcam.<\/p>\n
Let\u2019s tweak them to resolve your video problems:<\/p>\n
\n- Run your recording software.<\/li>\n
- Go to the video settings section.<\/li>\n
- Navigate to Exposure<\/em> and set it to Automatic<\/em>.<\/li>\n<\/ul>\n
Now, check if this setting has fixed your webcam video.<\/p>\n
\r\n\tFix this issue quickly<\/div>\r\n You can try using a safe and totally free tool developed by the Auslogics team of experts.<\/div>\r\n\tA few simple steps to troubleshoot the issue:<\/div>\r\n\t\r\n \tDownload the tiny Auslogics TroubleShooter tool.<\/div>\r\n \tRun the application (no installation is needed).<\/div>\r\n \tThe app will check for the issue mentioned in the article. When the scan is done, check that this is the issue you were looking to solve and click \u2018Apply now\u2019 to apply the recommended fix.<\/div>\r\n\t<\/div>\r\n You can use the app to troubleshoot other malfunctions for free by simply typing in a brief description of the issue your PC is experiencing. Or you can scan your PC for performance issues using the My Scanner tab.<\/div>\r\n \r\n Download for Free<\/a>\r\n Developed for
Windows 10\/11 (8, 7, Vista, XP)<\/div>\r\n <\/div>\r\n \r\n\t\tPlease review EULA<\/a> \r\n\t\tand Privacy Policy<\/a>\r\n <\/div>\r\n<\/div>\r\n\n
\nRelated: <\/strong>How to Troubleshoot Camera App Error 0x200F4246 in Windows 10\/11?\u00a0<\/a><\/p>\n
\nSolution 4: Update your operating system<\/h3>\n
Persistent webcam black screen issues may mean your operating system needs immediate updating. Using the instructions below may get things in order:<\/p>\n
\n- Type Windows Update<\/em>\u00a0in the search bar and click to open.<\/li>\n<\/ul>\n\r\n \r\n
![\"Type]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n- Check if there are any available updates.<\/li>\n<\/ul>\n\r\n \r\n
![\"Check]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n- If you see no updates, click the Check for updates<\/em> button. Your Windows will look for them online and install them on your PC.<\/li>\n<\/ul>\n\r\n \r\n
![\"If]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\nRestart your PC after installation and see if the ASUS camera not working error has been resolved.<\/p>\n
\nRelated: <\/strong>How to Manually Check and Install Windows Updates\u00a0<\/a><\/p>\n
\nSolution 5: Reinstall your video recording software<\/h3>\n
This software might be corrupt if the ASUS camera only shows a black screen when using a specific app. Uninstalling and reinstalling this program may fix the problem.<\/p>\n
Here\u2019s how to do it:<\/p>\n
\n- Type Control Panel<\/em>\u00a0and click to open.<\/li>\n
- Go to the Programs<\/em>\u00a0section and click Programs and Features.<\/em><\/li>\n<\/ul>\n\r\n \r\n
![\"Go]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n- Locate the program and click Uninstall<\/em>.<\/li>\n<\/ul>\n\r\n \r\n
![\"Locate]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n- Wait until the software is removed and restart your PC.<\/li>\n<\/ul>\n
Finally, install the app again and see if you can use your webcam. If you are still looking at your ASUS camera not working,\u00a0 proceed to the next solution.<\/p>\n
\nRelated: <\/strong>How to Uninstall Programs and Delete Unnecessary Files in Windows 10<\/a><\/p>\n
\nSolution 6: Update your drivers<\/h3>\n
You should repair your drivers to fix the ASUS camera not working issue. The webcam, graphics, and display drivers are likely faulty or outdated on your PC.<\/p>\n
To get them back on track, you can use the built-in Device Manager tool:<\/p>\n
\n- Type Device Manager<\/em> in the search bar and click on it.<\/li>\n
- Locate the driver you want to update and right-click on it.<\/li>\n
- Choose to update its software.<\/li>\n<\/ul>\n\r\n \r\n
![\"Type]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n
\nAlso read: <\/strong>[EASY GUIDE] How to Update Device Drivers on a Windows 10 PC?<\/a><\/p>\n
\nUse Auslogics Driver Updater<\/strong><\/p>\n\r\n \r\n ![\"Update]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\nKeep in mind that the Device Manager may let you down. So, if it fails to update your drivers, you can search for the latest versions online. However, this kind of quest is quite time-consuming.<\/p>\n
Besides, you may install the wrong driver software on your PC, likely leading to further issues.<\/p>\n
We recommend using Auslogics Driver Updater<\/a> to save time and effort and fix all your driver problems with just one click.<\/p>\n
\nRelated<\/strong>: Auslogics Driver Updater: Update Your Drivers in One Click!<\/a><\/p>\n
\nSolution 7: Restart the Explorer.exe process<\/h3>\n
Explorer.exe<\/a>is responsible for managing the desktop and other programs on your laptop. If explorer.exe has trouble starting, you may experience the \u201c ASUS laptop black screen \u201d error.\u00a0 You should try restarting this process to see if that fixes the issue with your ASUS laptop. Here\u2019s how to do it:<\/p>\n\n- Type Task Manager<\/em> in the search bar and click to open. Alternatively, press
Control + Shift + Esc<\/code>\u00a0to open the Task Manager.<\/li>\n<\/ul>\n\r\n \r\n ![\"Type]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n- Click on the Details<\/em>\u00a0tab and search for explorer.exe.<\/em><\/li>\n<\/ul>\n\r\n \r\n
![\"Click]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n- Right-click on explorer.exe and select End task.<\/em><\/li>\n<\/ul>\n\r\n \r\n
![\"Right-click]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\nRestart the computer to see if the problem has been resolved.<\/p>\n
\nRelated: <\/strong>T<\/a>erminator 101: How to Kill All the Processes in Windows 10\/11?<\/a><\/p>\n
\nSolution 8: Perform a system restore<\/h3>\n
ASUS laptop black screen can occur if you install new updates or programs. These changes may not be compatible with your system.<\/p>\n
One way to fix it is to perform a system restore. Here\u2019s how to do it:<\/p>\n
\r\n \r\n ![\"Create]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n- Click System Restore<\/em> in the System Protection<\/em>\u00a0tab.<\/li>\n<\/ul>\n\r\n \r\n
![\"Click]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n- Click Next<\/em>.<\/li>\n<\/ul>\n\r\n \r\n
![\"Click]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n- Follow the on-screen prompts to finish the system restore process.<\/li>\n<\/ul>\n
Restart your computer to see if the ASUS \u201claptop screen is black\u201d issue has been fixed.<\/p>\n
\r\n\tFix this issue quickly<\/div>\r\n You can try using a safe and totally free tool developed by the Auslogics team of experts.<\/div>\r\n\tA few simple steps to troubleshoot the issue:<\/div>\r\n\t\r\n \tDownload the tiny Auslogics TroubleShooter tool.<\/div>\r\n \tRun the application (no installation is needed).<\/div>\r\n \tThe app will check for the issue mentioned in the article. When the scan is done, check that this is the issue you were looking to solve and click \u2018Apply now\u2019 to apply the recommended fix.<\/div>\r\n\t<\/div>\r\n You can use the app to troubleshoot other malfunctions for free by simply typing in a brief description of the issue your PC is experiencing. Or you can scan your PC for performance issues using the My Scanner tab.<\/div>\r\n
![\"Privacy](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/10\/Privacy-and-security-Camera.webp\")
\r\n <\/div>\r\n ![\"Windows](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/10\/Windows-Camera-Access.webp\")
\r\n <\/div>\r\n ![\"Privacy](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/10\/Privacy-and-Security-Camera-1.webp\")
\r\n <\/div>\r\n ![\"Type](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/10\/Windows-Update-Settings.webp\")
\r\n <\/div>\r\n ![\"Check](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/10\/Windows-Update-Youre-up-to-date.webp\")
\r\n <\/div>\r\n ![\"If](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/10\/Windows-Update-checking-for-updates.webp\")
\r\n <\/div>\r\n ![\"Go](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/10\/how-to-uninstall-programs-on-windows-10_13.webp\")
\r\n <\/div>\r\n ![\"Locate](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/10\/uninstall-or-change-a-program-1-1.png\")
\r\n <\/div>\r\n ![\"Type](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/10\/Device-Manager-Properties.webp\")
\r\n <\/div>\r\n ![\"Update](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/10\/driver-updater.png\")
\r\n <\/div>\r\n ![\"Type](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/10\/Task-Manager-App.webp\")
\r\n <\/div>\r\n ![\"Click](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/10\/Task-Manager-explorer.exe-1.png\")
\r\n <\/div>\r\n ![\"Right-click](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/10\/Task-Manager-explorer.exe-end-task-1.png\")
\r\n <\/div>\r\n ![\"Create](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/10\/create-a-system-restore-point-Windows-10.webp\")
\r\n <\/div>\r\n ![\"Click](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/10\/system-properties-1.png\")
\r\n <\/div>\r\n ![\"Click](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/10\/restore-system-files-and-settings-1.png\")
\r\n <\/div>\r\n