{"id":24987,"date":"2021-10-12T15:55:48","date_gmt":"2021-10-12T15:55:48","guid":{"rendered":"https:\/\/www.auslogics.com\/en\/articles\/?p=24987"},"modified":"2025-10-18T15:17:46","modified_gmt":"2025-10-18T15:17:46","slug":"how-to-fix-mouse-wheel-not-working","status":"publish","type":"post","link":"https:\/\/www.auslogics.com\/en\/articles\/how-to-fix-mouse-wheel-not-working\/","title":{"rendered":"How to Fix the Mouse Wheel If It&#8217;s Not Working?"},"content":{"rendered":"<p>It can be frustrating when the wheel on your mouse is malfunctioning. You\u2019d have to break your phalanges scrolling through documents because the wheel is dragging the mouse pointer around. We understand how annoying this problem can be.<\/p>\n<p>So, we\u2019ve put together this article to teach you how to fix the scroll wheel on a mouse in Windows 10.<\/p>\n<h2>Method 1: Adjust Your Mouse Settings<\/h2>\n<p>If you\u2019re dealing with the mouse scroll wheel not working issue on Windows 10, you can resolve the problem via the Control Panel. To do that, simply follow the instructions below:<\/p>\n<ol>\n<li>Press the <code>Windows key<\/code> on your keyboard, then type <code>Control Panel<\/code>.<\/li>\n<li>Select <em>Control Panel<\/em> from the results.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/select-control-panel.png\" alt=\"Press the Windows key on your keyboard, then type \u201cControl Panel\u201d (no quotes).Adjust the mouse settings to fix the mouse scroll wheel not working issue on Windows 10 Select Control Panel from the results.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<li>Click <em>Hardware and Sound<\/em>.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/hardware-sound.png\" alt=\"Click Hardware and Sound.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<li>Under <em>Devices and Printers<\/em>, click <em>Mouse<\/em>.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/devices-printers-mouse.png\" alt=\"Under Devices and Printers, click Mouse.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<li>Once the <em>Mouse Properties<\/em> window is up, go to the <em>Wheel<\/em> tab.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/wheel-tab.png\" alt=\"Once the Mouse Properties window is up, go to the Wheel tab.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<li>Adjust the number of lines that the mouse can scroll, then click <em>Apply<\/em> to see how it affects the wheel.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/click-apply.png\" alt=\"Adjust the number of lines that the mouse can scroll, then click Apply to see how it affects the wheel.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<li>Once you\u2019re satisfied with the results, click <em>OK<\/em>.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/click-ok.png\" alt=\"Once you\u2019re satisfied with the results, click OK.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<\/ol>\n<h2>Method 2: Update Your Mouse\u2019s Driver<\/h2>\n<p>If the wheel on your mouse is still malfunctioning, then we recommend that you update the hardware\u2019s driver. There are three ways you can do this:<\/p>\n<ul>\n<li>Update your mouse driver via the Device Manager<\/li>\n<li>Download your mouse driver manually<\/li>\n<li>Use a third-party app to update your mouse driver<\/li>\n<\/ul>\n<h3>Update Your Mouse Driver via the Device Manager<\/h3>\n<ol>\n<li>Go to your taskbar, then right-click the Windows icon.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/right-click-windows-icon.png\" alt=\"Go to your taskbar, then right-click the Windows icon.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<li>Select <em>Device Manager<\/em> from the options.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/select-device-manager.png\" alt=\"Select Device Manager from the options.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<li>Once the <em>Device Manager<\/em> is up, expand the contents of the \u201c<em>Mice and other pointing devices<\/em>\u201d category.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/mice-pointing-device.png\" alt=\"Once the Device Manager is up, expand the contents of the \u201cMice and other pointing devices\u201d category.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<li>Right-click your mouse, then select <em>Update Driver<\/em>.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/update-driver.png\" alt=\"Right-click your mouse, then select Update Driver.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<li>In the next window, select the <em>\u201cSearch automatically for drivers\u201d<\/em> option.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/search-automatically.png\" alt=\"In the next window, select the \u201cSearch automatically for drivers\u201d option.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<\/ol>\n<p>Let the Device Manager search for driver updates. The tool will also install them automatically.<\/p>\n<h3>Download Your Mouse Driver Manually<\/h3>\n<p>Sometimes, the Device Manager misses the latest releases of drivers. So, if you\u2019re still having trouble using the scroll wheel on your mouse, then you\u2019d have to download the driver manually. To do this, you need to go to the manufacturer\u2019s website and find the latest compatible driver version. You need to be careful not to install the wrong version. Otherwise, you may end up with even bigger problems in your system.<\/p>\n<h3>Use a Third-Party App to Update Your Mouse Driver<\/h3>\n<p>The easiest, most reliable, and safest way to update your mouse driver is using a trusted third-party app like <a href=\"https:\/\/www.auslogics.com\/go\/blog_auslogics_fromarticles\/en\/software\/driver-updater\/downloads\/?ref=how-to-fix-mouse-wheel-not-working\">Auslogics Driver Updater<\/a>. Once you\u2019ve installed this program, it will recognize your operating system and processor automatically. You simply need to click a button and it will scan your computer for outdated, corrupt and damaged drivers.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/auslogics-driver-updater.png\" alt=\"Use Auslogics Driver Updater to Update Your Mouse Driver\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>You also have the freedom to choose which drivers to update. With a few clicks, you can get the newest driver version for your mouse.<\/p>\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-5626105816785274\"\r\ncrossorigin=\"anonymous\"><\/script>\r\n<!-- Middle_CTA -->\r\n<ins class=\"adsbygoogle\" style=\"display:inline-block;width:728px;height:90px\" data-ad-client=\"ca-pub-5626105816785274\" data-ad-slot=\"4017758677\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<p>What\u2019s great about Auslogics Driver Updater is that it will take care of all problematic drivers. So, once the process is complete, you will notice a significant improvement in your PC\u2019s performance. You\u2019ll be able to fix your mouse problems and update all drivers on your computer.<\/p>\n<h2>How to Fix the \u201cMouse Middle Click Not Working Only in Chrome\u201d Issue<\/h2>\n<p>Some users report that the wheel on their mouse is malfunctioning in Chrome only. If it is working everywhere else, then there are some specific troubleshooting steps you can take.<\/p>\n<h3>Solution 1: Enable and Disable Inactive Windows<\/h3>\n<ol>\n<li>On your keyboard, press the <code>Windows key + I<\/code>. Doing so will launch the <em>Settings<\/em> app.<\/li>\n<li>Once the <em>Settings<\/em> app is up, select <em>Devices<\/em>.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/select-devices.png\" alt=\"On your keyboard, press the Windows key + I. Doing so will launch the Settings app.Launch the Settings app. Once the Settings app is up, select Devices\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<li>Go to the left-pane menu, then click <em>Mouse<\/em>.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/click-mouse.png\" alt=\"Go to the left-pane menu, then click Mouse.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<li>Move to the right pane, then disable the \u201c<em>Scroll Inactive Windows<\/em>\u201d option. Repeat this step a few times, then check if your mouse wheel is responsive in <em>Chrome<\/em>.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/disable-scroll-inactive-windows.png\" alt=\"Move to the right pane, then disable the \u201cScroll Inactive Windows\u201d option. Repeat this step a few times, then check if your mouse wheel is responsive in Chrome.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<\/ol>\n<h3>Solution 2: Disable Browser Extensions<\/h3>\n<p>If your mouse\u2019s scroll wheel started to malfunction after you installed a browser extension, then try disabling it to resolve the issue. Many users reported that they had been able to get their mouse to work properly after applying this solution. You can also try disabling all your extensions on Chrome to see if that helps.<\/p>\n<h3>Solution 3: Restore Chrome\u2019s Default Settings<\/h3>\n<p>If the mouse wheel is still not working properly, then your last resort is to restore your browser to its default settings. Doing so will refresh the faulty configuration that may have been causing the issue. To begin the process, follow the steps below:<\/p>\n<ol>\n<li>Click the \u201c<em>Customize and Control Google Chrome<\/em>\u201d icon on your browser. This should be the three vertically aligned dots in the upper-right corner of <em>Chrome<\/em>.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/open-chrome.png\" alt=\"Click the \u201cCustomize and Control Google Chrome\u201d icon on your browser. This should be the three vertically aligned dots in the upper-right corner of Chrome.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<li>Select <em>Settings<\/em> from the options.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/click-settings.png\" alt=\"Select Settings from the options.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<li>Once you get to the <em>Settings<\/em> page, click <em>Advanced<\/em>.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/settings-page-advanced.png\" alt=\"Once you get to the Settings page, click Advanced.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<li>Scroll to the bottom of the page, then click the \u201c<em>Restore settings to their original defaults<\/em>\u201d option.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/restore-settings.png\" alt=\"Scroll to the bottom of the page, then click the \u201cRestore settings to their original defaults\u201d option.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<li>Click <em>Reset Settings<\/em> on the prompt.<br \/>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/reset-settings.png\" alt=\"Click Reset Settings on the prompt.\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div><\/li>\n<\/ol>\n<p>After performing these steps, check if the mouse wheel is functioning without any issues.<\/p>\n<p><em>Which of the solutions helped you resolve the problem?<\/em><\/p>\n<p><em>Share your answer in the comments below!<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Is your mouse scroll wheel not working in Windows 10? Try adjusting its settings via the Control Panel, updating its driver manually or through Device Manager. If the issue occurs only in Chrome, disable extensions or reset browser settings.<\/p>\n","protected":false},"author":9,"featured_media":25001,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[879,819],"tags":[235,73,257],"class_list":["post-24987","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-device-issues","category-how-tos","tag-chrome","tag-drivers","tag-mice"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Fix the Mouse Wheel If It&#039;s Not Working? &#8212; Auslogics Blog<\/title>\n<meta name=\"description\" content=\"We have put together this article to show you how to fix the scroll wheel on a mouse in Windows computers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.auslogics.com\/en\/articles\/wp-json\/wp\/v2\/posts\/24987\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix the Mouse Wheel If It&#039;s Not Working?\" \/>\n<meta property=\"og:description\" content=\"We have put together this article to show you how to fix the scroll wheel on a mouse in Windows computers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-fix-mouse-wheel-not-working\/\" \/>\n<meta property=\"og:site_name\" content=\"Auslogics Blog | Tips to Diagnose &amp; Resolve Computer Issues\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Auslogics\" \/>\n<meta property=\"article:published_time\" content=\"2021-10-12T15:55:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-18T15:17:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/10\/how-to-fix-mouse-wheel-not-working-e1743161120561.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"380\" \/>\n\t<meta property=\"og:image:height\" content=\"218\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Eunice Samson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Eunice Samson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/how-to-fix-mouse-wheel-not-working\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/how-to-fix-mouse-wheel-not-working\\\/\"},\"author\":{\"name\":\"Eunice Samson\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/#\\\/schema\\\/person\\\/8c0dbd4082f5071af21fa654ee992ed2\"},\"headline\":\"How to Fix the Mouse Wheel If It&#8217;s Not Working?\",\"datePublished\":\"2021-10-12T15:55:48+00:00\",\"dateModified\":\"2025-10-18T15:17:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/how-to-fix-mouse-wheel-not-working\\\/\"},\"wordCount\":1420,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/how-to-fix-mouse-wheel-not-working\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/how-to-fix-mouse-wheel-not-working-e1743161120561.jpg\",\"keywords\":[\"Chrome\",\"Drivers\",\"Mouse\"],\"articleSection\":[\"Device Issues\",\"How To`s\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/how-to-fix-mouse-wheel-not-working\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/how-to-fix-mouse-wheel-not-working\\\/\",\"url\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/how-to-fix-mouse-wheel-not-working\\\/\",\"name\":\"How to Fix the Mouse Wheel If It's Not Working? 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