{"id":24571,"date":"2021-09-10T16:37:50","date_gmt":"2021-09-10T16:37:50","guid":{"rendered":"https:\/\/www.auslogics.com\/en\/articles\/?p=24571"},"modified":"2025-10-15T18:21:42","modified_gmt":"2025-10-15T18:21:42","slug":"how-to-fix-premiere-pro-crashing","status":"publish","type":"post","link":"https:\/\/www.auslogics.com\/en\/articles\/how-to-fix-premiere-pro-crashing\/","title":{"rendered":"What if Premiere Pro Keeps Crashing on Windows 10?"},"content":{"rendered":"<p>Does Adobe Premiere Pro keep crashing on your Windows 10 computer? You\u2019re not alone. This has been a problem for quite a number of users. Recent user reports indicate Premiere Pro problems on Windows 10, especially on versions 1803 and 1809.<\/p>\n<p>For instance, Adobe Premiere Pro crashes occur every 10-15 minutes, which is extremely frustrating and ruins the user experience.<\/p>\n<p>In this post, we explore Premiere Pro crashes and slowdowns and explain what causes them and what you can do to solve the \u201cPremiere Pro keeps crashing on Windows 10\u201d issue.<\/p>\n<h2>Why Does Adobe Premiere Pro Crash?<\/h2>\n<p>The causes of the \u201cAdobe Premiere Pro keeps crashing\u201d issue vary. Most Premiere Pro crash problems are caused by software bugs and misconfigurations.<\/p>\n<p>While bugs are the most likely cause of this problem, some other factors may be behind the issue:<\/p>\n<ul>\n<li>Misconfigured acceleration preferences<\/li>\n<li>Premiere Pro being outdated<\/li>\n<li>An outdated graphics driver<\/li>\n<li>Compatibility issues<\/li>\n<li>Malware<\/li>\n<li>Conflicts with third-party software, such as games, antivirus tools and firewalls<\/li>\n<li>Overheating<\/li>\n<li>Corrupted system files<\/li>\n<li>Incompatible fonts<\/li>\n<li>Corrupted media cache<\/li>\n<\/ul>\n<p><strong>Note:<\/strong> While these are the most common causes of the Premiere Pro crashing problem, there might be other factors specific to your device.<\/p>\n<h2>What to Do If Premiere Pro Keeps Crashing in Windows 10<\/h2>\n<p>If your Adobe Premiere Pro keeps crashing, you may need to try different methods until you resolve the problem. A few quick fixes to help you resolve the issue are listed below:<\/p>\n<ul>\n<li>Turning off GPU acceleration<\/li>\n<li>Scanning for malware<\/li>\n<li>Checking for overheating issues<\/li>\n<li>Resetting your preferences<\/li>\n<li>Using a different font<\/li>\n<li>Running the app as an administrator<\/li>\n<li>Disabling imported workspaces<\/li>\n<\/ul>\n<p>You can also use technical solutions like updating your graphics driver, removing media cache files, and reinstalling the Premiere Pro app itself.<\/p>\n<p>We\u2019ve detailed these solutions using step-by-step instructions in the next section to help you fix Premiere Pro\u2019s constant crashes.<\/p>\n<h2>How to Stop Premiere Pro from Crashing<\/h2>\n<p>Although the causes of the Premiere Pro crashing issue vary, we\u2019ve put together some fixes that proved to work for many users. You don\u2019t have to use these solutions in any order \u2013 just try each one until you find the one that works for you.<\/p>\n<h3>Turn Off GPU Acceleration<\/h3>\n<p>If your Premiere Pro keeps crashing, you should first check and change Premiere Pro\u2019s acceleration preference.<\/p>\n<p>Your Premiere Pro will have different accelerations available for use based on your device\u2019s hardware specifications. You need to turn off GPU acceleration and set the system to the \u201cSoftware Only\u201d acceleration.<\/p>\n<p>Use the following steps to change the acceleration preference:<\/p>\n<ol>\n<li>Open your Adobe Premiere Pro app.<\/li>\n<li>Go to the File tab.<\/li>\n<li>Click the File tab, then click \u201cProject Settings\u201d on the drop-down menu.<\/li>\n<li>Now click \u201cGeneral\u201d on the list.<\/li>\n<li>Under Video Rendering and Playback, locate Renderer, then change it from GPU Acceleration to Software Only.<\/li>\n<\/ol>\n<p>Once done, relaunch the Adobe Premiere app and see if it is still crashing.<\/p>\n<h3>Scan Your Computer for Malware<\/h3>\n<p>Malware is a key cause of system errors, resulting in various problems, like the crashing of Premiere Pro. If you suspect that your computer is malware-infected, you may consider conducting a full system scan to remove the malware and fix the problem.<\/p>\n<p>You can perform a malware scan using the built-in Windows Defender. Use the following steps:<\/p>\n<ol>\n<li>Press Win + I to open Settings.<img decoding=\"async\" class=\"aligncenter wp-image-31499 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/open-settings.png\" alt=\"Press Win + I to open Settings.\" width=\"1026\" height=\"803\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/open-settings.png 1026w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/open-settings-300x235.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/open-settings-768x601.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/open-settings-1024x801.png 1024w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/open-settings-560x438.png 560w\" sizes=\"(max-width: 1026px) 100vw, 1026px\" \/><\/li>\n<li>Select \u201cUpdate and Security\u201d.<img decoding=\"async\" class=\"aligncenter wp-image-31503 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/update-security.png\" alt=\"Click \u201cUpdate and Security\u201d.\" width=\"1026\" height=\"803\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/update-security.png 1026w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/update-security-300x235.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/update-security-768x601.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/update-security-1024x801.png 1024w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/update-security-560x438.png 560w\" sizes=\"(max-width: 1026px) 100vw, 1026px\" \/><\/li>\n<li>On the left pane, click \u201cWindows Security\u201d.<img decoding=\"async\" class=\"aligncenter wp-image-31505 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/windows-security.png\" alt=\"Click \u201cWindows Security\u201d.\" width=\"1026\" height=\"803\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/windows-security.png 1026w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/windows-security-300x235.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/windows-security-768x601.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/windows-security-1024x801.png 1024w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/windows-security-560x438.png 560w\" sizes=\"(max-width: 1026px) 100vw, 1026px\" \/><\/li>\n<li>Select \u201cVirus &amp; threat protection\u201d.<img decoding=\"async\" class=\"aligncenter wp-image-31507 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/virus-threat-protection-1.png\" alt=\"Click \u201cVirus &amp; threat protection\u201d.\" width=\"1026\" height=\"803\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/virus-threat-protection-1.png 1026w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/virus-threat-protection-1-300x235.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/virus-threat-protection-1-768x601.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/virus-threat-protection-1-1024x801.png 1024w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/virus-threat-protection-1-560x438.png 560w\" sizes=\"(max-width: 1026px) 100vw, 1026px\" \/><\/li>\n<li>Under \u201cQuick scan\u201d, click \u201cScan options\u201d.<img decoding=\"async\" class=\"aligncenter wp-image-31509 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/scan-options.png\" alt=\"Click \u201cScan options\u201d.\" width=\"1028\" height=\"804\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/scan-options.png 1028w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/scan-options-300x235.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/scan-options-768x601.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/scan-options-1024x801.png 1024w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/scan-options-560x438.png 560w\" sizes=\"(max-width: 1028px) 100vw, 1028px\" \/><\/li>\n<li>Select \u201cFull scan\u201d.<img decoding=\"async\" class=\"aligncenter wp-image-31511 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/full-scan.png\" alt=\"Click Full Scan.\" width=\"1028\" height=\"804\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/full-scan.png 1028w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/full-scan-300x235.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/full-scan-768x601.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/full-scan-1024x801.png 1024w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/full-scan-560x438.png 560w\" sizes=\"(max-width: 1028px) 100vw, 1028px\" \/><\/li>\n<li>Click \u201cScan now\u201d.<img decoding=\"async\" class=\"wp-image-31513 size-full alignleft\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/scan-now.png\" alt=\"Click \u201cScan now\u201d.\" width=\"1028\" height=\"804\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/scan-now.png 1028w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/scan-now-300x235.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/scan-now-768x601.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/scan-now-1024x801.png 1024w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/scan-now-560x438.png 560w\" sizes=\"(max-width: 1028px) 100vw, 1028px\" \/><\/li>\n<li>If Windows has found malware, click \u201cRemove\u201d first and then click \u201cStart actions\u201d.<img decoding=\"async\" class=\"aligncenter wp-image-31515 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/remove-start-actions.png\" alt=\"Click \u201cStart actions\u201d.\" width=\"1028\" height=\"804\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/remove-start-actions.png 1028w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/remove-start-actions-300x235.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/remove-start-actions-768x601.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/remove-start-actions-1024x801.png 1024w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/remove-start-actions-560x438.png 560w\" sizes=\"(max-width: 1028px) 100vw, 1028px\" \/><\/li>\n<li>Wait for the process to complete, then reboot your PC.<\/li>\n<\/ol>\n<p>You can scan your PC again using quality third-party antivirus software such as <a href=\"https:\/\/www.auslogics.com\/go\/blog_auslogics_fromarticles\/en\/software\/anti-malware\/downloads\/?ref=how-to-fix-premiere-pro-crashing\">Auslogics Anti-Malware<\/a> to eliminate any residual malware.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-31517 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/use-auslogics-anti-malware.png\" alt=\"Run Auslogics Anti-Malware to check your PC.\" width=\"839\" height=\"634\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/use-auslogics-anti-malware.png 839w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/use-auslogics-anti-malware-300x227.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/use-auslogics-anti-malware-768x580.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/use-auslogics-anti-malware-560x423.png 560w\" sizes=\"(max-width: 839px) 100vw, 839px\" \/><\/p>\n<h3>Temporarily Disable Your Third-Party Security Software or CPU\/Memory-Hogging Applications<\/h3>\n<p>Sometimes, Adobe Premiere Pro can crash because of a conflict with other third-party software in your system, such as games, security software, or browsers. In other cases, your third-party applications could be hogging your resources, limiting the amount of CPU or memory available to Premiere Pro. With limited CPU and memory, Premiere Pro can experience crashes.<\/p>\n\n<p>You can check for any third-party software that you think might be causing Premiere Pro to repeatedly crash and disable it, then relaunch your Premiere Pro app. If the issue vanishes after disabling such software, you can be sure that the program was causing the problem.<\/p>\n<p>You can disable such programs using the following steps:<\/p>\n<ol>\n<li>Right-click on the taskbar and select \u201cTask Manager\u201d.<img decoding=\"async\" class=\"aligncenter wp-image-31519 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/task-manager-1.png\" alt=\"Click \u201cTask Manager\u201d.\" width=\"396\" height=\"610\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/task-manager-1.png 396w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/task-manager-1-195x300.png 195w\" sizes=\"(max-width: 396px) 100vw, 396px\" \/><\/li>\n<\/ol>\n<ul>\n<li>In the Task Manager, go to the Processes tab.<img decoding=\"async\" class=\"aligncenter wp-image-31521 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/processes-tab.png\" alt=\"Navigate to the Processes tab.\" width=\"874\" height=\"590\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/processes-tab.png 874w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/processes-tab-300x203.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/processes-tab-768x518.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/processes-tab-560x378.png 560w\" sizes=\"(max-width: 874px) 100vw, 874px\" \/><\/li>\n<li>Now, locate any processes that you think are conflicting.<img decoding=\"async\" class=\"aligncenter wp-image-31523 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/conflicting-process.png\" alt=\"Locate conflicting processes.\" width=\"874\" height=\"590\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/conflicting-process.png 874w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/conflicting-process-300x203.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/conflicting-process-768x518.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/conflicting-process-560x378.png 560w\" sizes=\"(max-width: 874px) 100vw, 874px\" \/><\/li>\n<li>Now, right-click on the processes and select \u201cEnd Task\u201d.<img decoding=\"async\" class=\"aligncenter wp-image-31525 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/click-end-task.png\" alt=\"Click End task.\" width=\"874\" height=\"590\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/click-end-task.png 874w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/click-end-task-300x203.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/click-end-task-768x518.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/click-end-task-560x378.png 560w\" sizes=\"(max-width: 874px) 100vw, 874px\" \/><\/li>\n<li>Again, locate any process that is causing high CPU and memory usage, right-click on each process and click \u201cDisable\u201d.<\/li>\n<\/ul>\n<p><strong>Note:<\/strong> If disabling these applications still fails to stop the crashes, you can close all other open applications and keep only Premiere Pro open. This will leave more CPU and memory resources for Premiere Pro\u2019s use and help stop the crashing.<\/p>\n<h3>Check for Overheating<\/h3>\n<p>Premiere Pro uses both the device\u2019s CPU and GPU for its heavy computations. If you leave Premiere Pro to run on your PC for an extended period of time, your computer may get overheated, especially when the PC\u2019s cooling system is faulty.<\/p>\n<p>Once Premiere Pro feels the overheating of the computer, it may crash without warning. If this is the case, cooling your device down can help save the day.<\/p>\n<p>To cool down your PC, you may need to carry out the following:<\/p>\n<ul>\n<li>Repair your PC\u2019s cooling system.<\/li>\n<li>Clean your PC of dust and dirt.<\/li>\n<li>Put your computer in a cool environment away from heat.<\/li>\n<\/ul>\n<h3>Update Your Graphics Driver<\/h3>\n<p>In most cases, an outdated or broken graphics driver is the main cause of Premiere Pro crashing issues. This happens if you haven\u2019t updated your driver in a long time or if the graphics driver is corrupted.<\/p>\n<p>It is important to keep your graphics driver up to date because graphics card manufacturers such as Intel, Nvidia, and AMD keep updating their graphics drivers to fix bugs in previous driver versions and enhance their performance.<\/p>\n<p>To update drivers, use the following steps:<\/p>\n<ol>\n<li>Press Win + X to open the Windows Quick Access Menu.<img decoding=\"async\" class=\"aligncenter wp-image-31527 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/quick-access-menu.png\" alt=\"Open Quick Access Menu.\" width=\"395\" height=\"583\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/quick-access-menu.png 395w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/quick-access-menu-203x300.png 203w\" sizes=\"(max-width: 395px) 100vw, 395px\" \/><\/li>\n<li>Select \u201cDevice Manager\u201d.<img decoding=\"async\" class=\"aligncenter wp-image-31529 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/device-manager-2.png\" alt=\"Click Device Manager.\" width=\"395\" height=\"584\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/device-manager-2.png 395w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/device-manager-2-203x300.png 203w\" sizes=\"(max-width: 395px) 100vw, 395px\" \/><\/li>\n<li>Locate the \u201cDisplay adapters\u201d entry and expand it.<img decoding=\"async\" class=\"aligncenter wp-image-31531 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/display-adapters.png\" alt=\"Click \u201cDisplay adapters\u201d.\" width=\"783\" height=\"574\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/display-adapters.png 783w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/display-adapters-300x220.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/display-adapters-768x563.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/display-adapters-560x411.png 560w\" sizes=\"(max-width: 783px) 100vw, 783px\" \/><\/li>\n<li>Now, locate the graphics card entry (for instance, Intel \u00ae HD Graphics 4000).<img decoding=\"async\" class=\"aligncenter wp-image-31533 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/locate-graphics-card.png\" alt=\"Locate the graphics card entry.\" width=\"783\" height=\"574\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/locate-graphics-card.png 783w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/locate-graphics-card-300x220.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/locate-graphics-card-768x563.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/locate-graphics-card-560x411.png 560w\" sizes=\"(max-width: 783px) 100vw, 783px\" \/><\/li>\n<li>Right-click on it and choose \u201cUpdate driver\u201d.<img decoding=\"async\" class=\"aligncenter wp-image-31535 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/select-update-driver.png\" alt=\"Click \u201cUpdate driver\u201d.\" width=\"783\" height=\"574\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/select-update-driver.png 783w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/select-update-driver-300x220.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/select-update-driver-768x563.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/select-update-driver-560x411.png 560w\" sizes=\"(max-width: 783px) 100vw, 783px\" \/><\/li>\n<li>Select \u201cSearch automatically for drivers\u201d. Windows will automatically check the availability of the best driver for your device.<img decoding=\"async\" class=\"aligncenter wp-image-31537 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/search-automatically-for-drivers.png\" alt=\"Click \u201cSearch automatically for drivers\u201d.\" width=\"618\" height=\"458\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/search-automatically-for-drivers.png 618w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/search-automatically-for-drivers-300x222.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/search-automatically-for-drivers-560x415.png 560w\" sizes=\"(max-width: 618px) 100vw, 618px\" \/><\/li>\n<li>Follow the on-screen instructions to install the device driver.<\/li>\n<\/ol>\n<p>You can also update your graphics driver through the manufacturer\u2019s website. Use these steps:<\/p>\n<ol>\n<li>Visit your graphics card manufacturer&#8217;s website.<img decoding=\"async\" class=\"aligncenter wp-image-31539 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/nvidia-website.png\" alt=\"Visit your graphics card manufacturer's website.\" width=\"1220\" height=\"794\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/nvidia-website.png 1220w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/nvidia-website-300x195.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/nvidia-website-768x500.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/nvidia-website-1024x666.png 1024w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/nvidia-website-560x364.png 560w\" sizes=\"(max-width: 1220px) 100vw, 1220px\" \/><\/li>\n<li>Find the graphics driver that corresponds with your specific Windows version (for example, Windows 64-bit).<img decoding=\"async\" class=\"aligncenter wp-image-31541 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/nvidia-driver-downloads.png\" alt=\"Search for graphics drivers.\" width=\"1220\" height=\"794\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/nvidia-driver-downloads.png 1220w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/nvidia-driver-downloads-300x195.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/nvidia-driver-downloads-768x500.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/nvidia-driver-downloads-1024x666.png 1024w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/nvidia-driver-downloads-560x364.png 560w\" sizes=\"(max-width: 1220px) 100vw, 1220px\" \/><\/li>\n<li>Download the driver manually.<img decoding=\"async\" class=\"aligncenter wp-image-31543 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/download-driver-manually.png\" alt=\"Download the driver manually.\" width=\"1220\" height=\"794\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/download-driver-manually.png 1220w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/download-driver-manually-300x195.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/download-driver-manually-768x500.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/download-driver-manually-1024x666.png 1024w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/download-driver-manually-560x364.png 560w\" sizes=\"(max-width: 1220px) 100vw, 1220px\" \/><\/li>\n<li>Double-click on the downloaded file.<img decoding=\"async\" class=\"aligncenter wp-image-31545 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/double-click-downloaded-file.png\" alt=\"Double-click on the downloaded file.\" width=\"925\" height=\"677\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/double-click-downloaded-file.png 925w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/double-click-downloaded-file-300x220.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/double-click-downloaded-file-768x562.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/double-click-downloaded-file-560x410.png 560w\" sizes=\"(max-width: 925px) 100vw, 925px\" \/><\/li>\n<li>Follow the on-screen instructions to install the driver.<img decoding=\"async\" class=\"aligncenter wp-image-31547 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/install-driver.png\" alt=\"Follow the on-screen instructions to install the driver.\" width=\"398\" height=\"180\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/install-driver.png 398w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/install-driver-300x136.png 300w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/><\/li>\n<\/ol>\n<p>Once you\u2019re done with the process of updating your graphics driver, reboot Windows 10 and check if the problem has been fixed.<\/p>\n<p><strong>Note:<\/strong> Download <a href=\"https:\/\/www.auslogics.com\/go\/blog_auslogics_fromarticles\/en\/software\/driver-updater\/downloads\/?ref=how-to-fix-premiere-pro-crashing\">Auslogics Driver Updater to update all drivers on your PC in one click to prevent device conflicts and ensure smooth hardware operation.<\/a><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-31549 size-full\" src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/auslogics-driver-updater.png\" alt=\"Run Auslogics Driver Updater.\" width=\"830\" height=\"636\" srcset=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/auslogics-driver-updater.png 830w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/auslogics-driver-updater-300x230.png 300w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/auslogics-driver-updater-768x588.png 768w, https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/auslogics-driver-updater-560x429.png 560w\" sizes=\"(max-width: 830px) 100vw, 830px\" \/><\/p>\n<h3>Reset Your Preferences<\/h3>\n<p>If turning off GPU acceleration has not solved the Premiere Pro crashing problem, you may need to reset your preferences.<\/p>\n\n<p>Adobe acknowledges that resetting your preferences can help stop Premiere Pro from crashing. If you haven\u2019t tried this fix after turning off GPU acceleration, you could give it a try now and see if it helps to fix the problem.<\/p>\n<p>Use the following steps to reset your preferences:<\/p>\n<ol>\n<li>Hold the Alt key when you launch Premiere Pro.<\/li>\n<li>This will invoke a pop-up asking if you\u2019re sure you want to reset your Premiere Pro preferences.<\/li>\n<li>Click Ok to confirm.<\/li>\n<li>Wait for the process to complete.<\/li>\n<li>After the process completes, relaunch Premiere Pro and see if the crashing issue persists.<\/li>\n<\/ol>\n<h3>Remove Media Cache Files<\/h3>\n<p>Sometimes, corrupted media cache files trigger the Premiere Pro crashing issue. The Media Cache is temporary storage that stores media files imported into Premiere Pro. It allows Premiere Pro to quickly access the files whenever you need them.<\/p>\n<p>Although the application often automatically deletes the media cache by default, sometimes, the wait might be too long when you work on many different projects. This might cause the cache to get full, which can eventually lead to crashes.<\/p>\n<p>If this is the case, you may need to delete the media cache files to free up some storage space. You can use the following steps:<\/p>\n<ol>\n<li>Launch Premiere Pro.<\/li>\n<li>Follow this path: Edit &gt; Preferences &gt; Media Cache.<\/li>\n<li>Once the Media Cache window opens, click the Delete button to remove the media cache files.<\/li>\n<li>Click OK and wait for the process to complete.<\/li>\n<li>Once the process completes, relaunch Premiere Pro and see if this fix has stopped the crashing.<\/li>\n<\/ol>\n<h3>Use the Default Font<\/h3>\n<p>Fonts in Premiere Pro dictate the way you see text. You can change and customize your fonts as you please. Oddly enough, some fonts don\u2019t work well in Premiere Pro, especially with captions.<\/p>\n<p>If you are using captions in your project and you start experiencing crashes, change your font and see if that helps.<\/p>\n<p>Note that changing the default font to something different might conflict with the application\u2019s engine if the new font is not compatible with your system. Some users have noted that changing back to the default font came to their rescue.<\/p>\n<h3>Update\/Reinstall Premiere Pro<\/h3>\n<p>If none of these fixes work, you can try updating or reinstalling your Premier Pro app. Typically, reinstalling the Premiere Pro app using the latest version of the app will fix the crashing issue.<\/p>\n<p>First, you may need to consider deleting all the files related to Premiere Pro and then reinstalling it afresh. This will help you remove error configurations (if any) and solve the crashing problem.<\/p>\n<p>Before you start the reinstallation process, make sure you have your Adobe Creative Cloud credentials and then download a new version of Premiere Pro that is compatible with your system.<\/p>\n<p>Uninstall your Adobe Premiere Pro, then download its newest version and install it on your PC.<\/p>\n<h2>Conclusion<\/h2>\n<p>In most cases, keeping your Windows OS, Premiere Pro, and drivers up to date will make sure you do not experience program crashes. Hopefully, this post helped you fix your Premiere Pro issue. Share your thoughts and feelings regarding the problem with us in the comments section below.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Does Adobe Premiere Pro keep crashing on your Windows 10 computer? You\u2019re not alone. This has been a problem for quite a number of users. Recent user reports indicate Premiere Pro problems on Windows 10, especially on versions 1803 and 1809. For instance, Adobe Premiere Pro crashes occur every 10-15 minutes, which is extremely frustrating [&hellip;]<\/p>\n","protected":false},"author":79,"featured_media":24573,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[817,871],"tags":[731,175,73,1059,49],"class_list":["post-24571","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-productivity","category-software","tag-corrupted-files","tag-cpu","tag-drivers","tag-gpu","tag-malware"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What if Premiere Pro Keeps Crashing on Windows 10? &#8212; Auslogics Blog<\/title>\n<meta name=\"description\" content=\"In this post, we explore Premiere Pro crashes and slowdowns and show how to solve the Premiere Pro keeps crashing on Windows 10 issue.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.auslogics.com\/en\/articles\/wp-json\/wp\/v2\/posts\/24571\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What if Premiere Pro Keeps Crashing on Windows 10?\" \/>\n<meta property=\"og:description\" content=\"In this post, we explore Premiere Pro crashes and slowdowns and show how to solve the Premiere Pro keeps crashing on Windows 10 issue.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-fix-premiere-pro-crashing\/\" \/>\n<meta property=\"og:site_name\" content=\"Auslogics Blog | Tips to Diagnose &amp; Resolve Computer Issues\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Auslogics\" \/>\n<meta property=\"article:published_time\" content=\"2021-09-10T16:37:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-15T18:21:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/09\/how-to-fix-premiere-pro-crashing.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"380\" \/>\n\t<meta property=\"og:image:height\" content=\"250\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sviat Soldatenkov\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@mrsoldatenkov\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sviat Soldatenkov\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"13 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/how-to-fix-premiere-pro-crashing\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/how-to-fix-premiere-pro-crashing\\\/\"},\"author\":{\"name\":\"Sviat Soldatenkov\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/#\\\/schema\\\/person\\\/fac982149014e8f4d17d2f97b77d122e\"},\"headline\":\"What if Premiere Pro Keeps Crashing on Windows 10?\",\"datePublished\":\"2021-09-10T16:37:50+00:00\",\"dateModified\":\"2025-10-15T18:21:42+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/how-to-fix-premiere-pro-crashing\\\/\"},\"wordCount\":1758,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/how-to-fix-premiere-pro-crashing\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/how-to-fix-premiere-pro-crashing.jpg\",\"keywords\":[\"Corrupted Files\",\"CPU\",\"Drivers\",\"GPU\",\"Malware\"],\"articleSection\":[\"Productivity\",\"Software\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/how-to-fix-premiere-pro-crashing\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/how-to-fix-premiere-pro-crashing\\\/\",\"url\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/how-to-fix-premiere-pro-crashing\\\/\",\"name\":\"What if Premiere Pro Keeps Crashing on Windows 10? 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For as long as I can remember, I\u2019ve always been into tech. It all started with playing DOOM on a prehistoric Pentium computer and teaching myself how to install software and deal with the countless bugs (not much has changed in that regard). I went on to earn an associate degree in computer science and a master\u2019s degree in linguistics, followed by over 11 years of work blending technology, translation, and interpretation. Throughout my career, I\u2019ve worn many hats in the tech world, focusing primarily on software (I\u2019ve had my share of dealing with all types of errors), Windows- and Linux-based systems, networks, and video streaming technologies. During my time as a field application engineer at a leading live video streaming solutions company, I brushed up on my hardware and video encoding skills, particularly handling devices prone to overheating. 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