{"id":23117,"date":"2025-03-27T17:29:05","date_gmt":"2025-03-27T17:29:05","guid":{"rendered":"https:\/\/www.auslogics.com\/en\/articles\/?p=23117"},"modified":"2025-10-17T23:14:35","modified_gmt":"2025-10-17T23:14:35","slug":"fix-usb-mouse-and-keyboard-stopped-working","status":"publish","type":"post","link":"https:\/\/www.auslogics.com\/en\/articles\/fix-usb-mouse-and-keyboard-stopped-working\/","title":{"rendered":"[FIXED] Mouse and Keyboard Stopped Working on Windows 10\/11"},"content":{"rendered":"<p>One time, I was rushing to meet a project deadline when my external keyboard suddenly stopped working. I had no time to look for fixes, so I had to juggle between my laptop keyboard and the external one. It was chaos.<\/p>\n<p>Now, if my mouse or keyboard suddenly stops working , I know how to deal with it. However, according to numerous <a href=\"https:\/\/qa.auslogics.com\/questions\/device-related-issues\/keyboard-and-mouse-issues\" target=\"_blank\" rel=\"noopener nofollow\">questions and complaints from users <\/a>, not all of them know solutions to fix such issues.<\/p>\n<p>That\u2019s why I\u2019ve put together this guide to help you fix the problem.\u00a0 Let\u2019s begin.<\/p>\n<h2>A Quick Troubleshooting Checklist if Your Mouse or Keyboard Stopped Working<\/h2>\n<p>Before diving into detailed solutions, try these simple checks on your device. Many common issues can be resolved with these quick fixes:<\/p>\n<div class=\"wrapper-table\">\n<table>\n<tbody>\n<tr>\n<th>Issue<\/th>\n<th>Quick fix<\/th>\n<\/tr>\n<tr>\n<td><b>Wireless mouse or keyboard<\/b><\/td>\n<td>\n<ul>\n<li aria-level=\"1\">Ensure the device is powered on and has fresh batteries.<\/li>\n<li aria-level=\"1\">Check if the device is compatible with your PC. To do that, open Device Manager and expand the <i>Mice and other pointing devices <\/i> category. If your wireless mouse is listed, it is compatible.<\/li>\n<li aria-level=\"1\">Toggle the device\u2019s power switch off and on.<\/li>\n<li aria-level=\"1\">Move the device closer to the computer to avoid signal interference.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><b>USB mouse or keyboard<\/b><\/td>\n<td>\n<ul>\n<li aria-level=\"1\">Check if the cable is securely connected and not damaged.<\/li>\n<li aria-level=\"1\">Try plugging the device into a different USB port.<\/li>\n<li aria-level=\"1\">Restart the computer to refresh USB connections.<\/li>\n<li aria-level=\"1\">Test the device on another computer to rule out hardware failure.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><b>Laptop touchpad or keyboard<\/b><\/td>\n<td>\n<ul>\n<li aria-level=\"1\">Ensure the touchpad is not disabled via function keys (e.g., <code>Fn + F7<\/code> or similar).<\/li>\n<li aria-level=\"1\">Restart the laptop.<\/li>\n<li aria-level=\"1\">Check if an external mouse or keyboard is interfering.<\/li>\n<li aria-level=\"1\">Clean the touchpad and keyboard to remove debris.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">This guide does not address issues related to physical damage. If you observe signs such as wetness, stickiness, or other indications of liquid spills or structural damage, the device may be broken. In such cases, we recommend seeking assistance from a professional technician. <\/div>\r\n<\/div>\n<h2>How to Fix Both Keyboard and Mouse Not Working<\/h2>\n<p>If your keyboard and mouse stop working at the same time, it could be a more complex issue than dealing with just one malfunctioning device. Regardless, the solutions below can help fix the problem.<\/p>\n<p>However, remember that these are also universal solutions that you can apply whether you\u2019re using wired, wireless, or USB-connected devices:<\/p>\n<div class=\"shcode-askquestion\">\r\n\t<div class=\"shcode-askquestion__heading\">Need help with your PC?<\/div>\r\n\t<div class=\"shcode-askquestion__text\">Try our <a href=\"https:\/\/qa.auslogics.com\/questions\/most_commented\" target=\"_blank\">Ask a Question<\/a> service &mdash; our experts will diagnose and resolve your PC issues completely free of charge.<\/div>\r\n<\/div>\n<h3>Method 1: Restart your PC<\/h3>\n<p>A simple restart might seem too basic, but it\u2019s often the quickest way to fix unresponsive keyboards and mice. It will clear temporary glitches, reset drivers, and resolve conflicts between hardware and software.<\/p>\n<p>Just hold the power button for 5\u201310 seconds to force a shutdown and turn the PC back on. Alternatively, press <code>Ctrl + Alt + Delete<\/code> and restart from the menu.<\/p>\n<hr \/>\n<p><b>Also read: <\/b><a href=\"https:\/\/www.auslogics.com\/en\/articles\/keyboard-magic-how-to-shut-down-restart-or-put-windows-pc-to-sleep-with-a-keyboard\/\">Keyboard Magic: How to Shut Down, Restart, or Put Windows PC to Sleep with a Keyboard <\/a><\/p>\n<hr \/>\n<h3>Method 2: Try Safe Mode<\/h3>\n<p>Booting your laptop into <a href=\"https:\/\/www.auslogics.com\/en\/articles\/add-safe-mode-to-boot-menu-win-10\/\">Safe Mode <\/a> can determine if third-party software or drivers, like antivirus programs or peripheral management tools, are causing the mouse and keyboard issues.<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">Safe Mode is a diagnostic startup mode in Windows that loads only essential drivers and services. This allows users to determine whether a third-party program or driver conflict is causing the issue. <\/div>\r\n<\/div>\n<p>To enter Safe Mode:<\/p>\n<ol>\n<li aria-level=\"1\">Restart your laptop and press <code>F8<\/code> before Windows starts.<\/li>\n<li aria-level=\"1\">In the <i>Advanced Boot Options <\/i> menu, navigate to <i>Startup Settings <\/i> and select <i>Safe Mode <\/i> or <i>Safe Mode with Networking <\/i> using the arrow keys, then press <code>Enter<\/code>.<\/li>\n<\/ol>\n<p><b>What to do if the mouse and keyboard work in Safe Mode:<\/b>If your mouse and keyboard work correctly in Safe Mode, a third-party app or corrupted\/outdated driver is likely interfering. To find the app causing problems, try to <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-uninstall-programs-in-windows-10\/\">uninstall recently installed software<\/a>:<\/p>\n<ul>\n<li>Open the Control Panel (search for it in the Start menu).<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-168.png\" alt=\"Open the Control Panel\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Under programs, select <i> Uninstall a program <\/i>.<\/li>\n<li>Look for recently installed apps. Your best bets are antivirus software (e.g., Norton, McAfee) or peripheral tools (e.g., Logitech Options, Razer Synapse).<\/li>\n<li>Right-click the program and select <i>Uninstall<\/i>, then restart your computer and test the mouse and keyboard.<\/li>\n<\/ul>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">While in Safe Mode, check for any driver conflicts in the Device Manager. You can do that by searching under <i>Keyboards <\/i> and <i>Mice and other pointing devices <\/i> for any items with a yellow exclamation mark. If you spot one, try updating it. <\/div>\r\n<\/div>\n<p>If the mouse and keyboard do not work in Safe Mode, then you should move to the next solution.<\/p>\n<h3>Method 3: Update your drivers<\/h3>\n<p>If your keyboard or mouse isn\u2019t working properly\u2014maybe it\u2019s unresponsive, lagging, or just not connecting\u2014outdated or corrupted drivers could be the issue. You might also notice that other devices, like your <a href=\"https:\/\/www.auslogics.com\/en\/articles\/change-printer-status-from-offline-to-online\/\">printer, say \u201coffline\u201d <\/a> despite being connected or that your <a href=\"https:\/\/www.auslogics.com\/en\/articles\/fix-computer-not-recognizing-headphones\/\">headphones aren\u2019t working <\/a> as expected.\u00a0 These problems often come down <a href=\"https:\/\/www.auslogics.com\/en\/articles\/what-are-device-drivers-and-why-are-they-crucial-for-your-pc\/\">to device drivers<\/a> , which help your computer communicate with your devices. If they\u2019re outdated or missing, you can run into all sorts of glitches. If any of this sounds familiar, it\u2019s time to update your drivers.\u00a0 Here\u2019s how to do it:<\/p>\n<ul>\n<li aria-level=\"1\">Open Device Manager.<\/li>\n<li aria-level=\"1\">Search for the drivers that need updating. In this case, you need to update Bluetooth, keyboard, and mouse drivers, so expand <i>Bluetooth <\/i>, <i>Keyboards <\/i>, and <i>Mice and other pointing devices <\/i> categories.<\/li>\n<li aria-level=\"1\">Then, right-click on the device and select <i>Update driver<\/i>.<\/li>\n<\/ul>\n<div class=\"cta-block cta-block_native top\" data-cta-type=\"native\" data-cta-position=\"top\">\r\n\t<div class=\"cta-block__top\">PRO TIP<\/div>\r\n    <div class=\"cta-block__text_native\">Using Device Manager to update drivers can be time-consuming and inconvenient. You have to manually check each device, the utility often installs generic drivers that may not be ideal for your hardware, and there\u2019s no backup option if something goes wrong.<\/p>\n<p>A tool like <a href=\"\/en\/software\/driver-updater\/after-download\/\">Auslogics Driver Updater<\/a> saves you the hassle by automating the process, providing optimized drivers, and creating backups for safety.<\/div>\r\n    <div class=\"cta-block__btn-group top\">\r\n        <a class=\"cta-block__download-btn\" href=\"\/en\/software\/driver-updater\/after-download\/\">Download for Free<\/a>\r\n        <a class=\"cta-block__learn-more\" href=\"\/en\/software\/driver-updater\/\">Learn More<\/a>\r\n    <\/div>\r\n<\/div>\r\n\n<h3>Method 4: Check and adjust BIOS\/UEFI settings<\/h3>\n<p>Sometimes you might be dealing with a hardware-level detection issue. This means, your system\u2019s foundational software ( <a href=\"https:\/\/www.auslogics.com\/en\/articles\/check-bios-manage-fixed\/\">BIOS <\/a>\/UEFI) rather than the operating system is the source of the problem.<\/p>\n<p>If certain settings are misconfigured or outdated, your PC might not recognize input devices properly, whether they\u2019re external (like USB mice and keyboards) or built-in (like a laptop\u2019s keyboard or touchpad). For example, USB functionality could be disabled in BIOS\/UEFI, preventing your system from detecting any connected peripherals.<\/p>\n<p>Here\u2019s how to adjust the BIOS\/UEFI settings to make sure the hardware is correctly set up to communicate with the OS:<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__heading\">Important!<\/div>\r\n\t<div class=\"notebox__text\">Adjust the BIOS settings carefully because any incorrect changes may affect system stability. <\/div>\r\n<\/div>\r\n\n<p><b>Step 1: <\/b>Restart your laptop and access the BIOS setup menu by pressing the specified key during boot up (usually, <code>F1<\/code>, <code>F2<\/code>, <code>F10<\/code>, <code>F12<\/code>, <code>Del<\/code>, or <code>Esc<\/code>).<\/p>\n<p><b>Step 2:<\/b> Search for <i>Integrated peripherals <\/i> or a similar section.<\/p>\n<p><b>Step 3:<\/b> Ensure USB support is enabled and verify keyboard and mouse settings.<\/p>\n<p><b>Step 4:<\/b> Save changes and exit the BIOS menu. Restart your laptop to check if it fixed the problem.<\/p>\n<h3>Method 5: Perform a system restore<\/h3>\n<p>If the mouse or keyboard stopped working after a recent software change,\u00a0 <a href=\"https:\/\/www.auslogics.com\/en\/articles\/ultimate-windows-recovery-guide-how-to-restore-your-windows-system\/\">performing a system restore <\/a> can fix the issue. It will revert your system to a previous state when the keyboard and mouse were functioning correctly<\/p>\n<p>Let\u2019s see how it works:<\/p>\n<p><b>Step 1:<\/b> Press <code>Windows + S<\/code>, type <i>Create a restore point <\/i>, and select it from the search results.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-178.png\" alt=\"Press Windows + S, type Create a restore point, and select it from the search results\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>Step 2:<\/b> In the System Properties window, click <i>System Restore<\/i>.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-11-165441.png\" alt=\"In the System Properties window, click System Restore\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>Step 3:<\/b> Click <i>Next <\/i>.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-11-165538.png\" alt=\"Click Next\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>Step 4:<\/b> Choose a restore point from a date when your keyboard and mouse worked, and click <i>Next <\/i> again.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-11-165708.png\" alt=\"Choose a restore point from a date when your keyboard and mouse worked, and click Next again\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>Step 5: <\/b>Click on <i>Finish <\/i> to complete the restore process.<\/p>\n<div class=\"tipsbox\">\r\n\t<div class=\"tipsbox__heading\">\r\n\t\t<div class=\"tipsbox__arrow-right\"><\/div>\r\n\t\t<div class=\"tipsbox__shield\">PRO TIP<\/div>\r\n\t\t<div class=\"tipsbox__arrow-left\"><\/div>\r\n\t<\/div>\r\n\t<div class=\"tipsbox__text\">To access additional restore points, check the box labeled <i>Show more restore points <\/i> in the System Restore window (if available). You can also click <i>Scan for affected programs <\/i> to preview which software or drivers will be impacted by the restore. <\/div>\r\n<\/div>\r\n\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-11-170334.png\" alt=\"Click on Finish to complete the restore process\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>Your PC will restart, and the system will revert to the chosen state.<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">If no restore points are available, close the window and proceed to the next solution. <\/div>\r\n<\/div>\n<h3>Method 6: Update your Windows<\/h3>\n<p><a href=\"https:\/\/www.auslogics.com\/en\/articles\/do-i-need-manually-check-for-win10-updates\/\">Windows updates <\/a> can fix hardware and software issues like driver incompatibility, security vulnerabilities, and system stability that might be causing the problem.\u00a0 Follow these steps to perform a Windows update:<\/p>\n<p><b>For Windows 11<\/b><\/p>\n<p><b>Step 1:<\/b> Press <code>Windows + I<\/code> to open Settings.<\/p>\n<p><b>Step 2:<\/b> In the Settings menu, choose\u00a0 <i>Windows Update<\/i>. Click on <i>\u00a0Check for updates\u00a0 <\/i>and allow Windows to install any available updates.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-11-070157.png\" alt=\"In the Settings menu, choose Windows Update\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>For Windows 10\u00a0<\/b><\/p>\n<p><b>Step 1:<\/b> Press <code>Windows + I<\/code> to open Settings.<\/p>\n<p><b>Step 2:<\/b> In the Settings menu, select <i>Update &amp; Security <\/i>. Click on <i>Windows Update <\/i>, then hit <i>Check for updates <\/i> and let Windows install any available updates.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-11-152421.png\" alt=\"In the Settings menu, select Update &amp; Security\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>After installation, restart your PC and verify if the mouse and keyboard are functioning properly.<\/p>\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-5626105816785274\"\r\ncrossorigin=\"anonymous\"><\/script>\r\n<!-- Middle_CTA -->\r\n<ins class=\"adsbygoogle\" style=\"display:inline-block;width:728px;height:90px\" data-ad-client=\"ca-pub-5626105816785274\" data-ad-slot=\"4017758677\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<h2>How to Fix a Wireless Keyboard or Mouse Not Working<\/h2>\n<h3>Fix 1: Replace or recharge batteries<\/h3>\n<p>Before diving into other fixes, make sure your device\u2019s batteries aren\u2019t the problem. If it uses regular batteries, try putting in new ones.<\/p>\n<p>While you\u2019re at it, check the battery slots to make sure there\u2019s no dirt or rust messing things up.<\/p>\n<p>If your device has rechargeable batteries, plug it in and let it charge for a bit. Sometimes they lose power even if you haven\u2019t used them for a while.<\/p>\n<h3>Fix 2: Ensure proper connection<\/h3>\n<p>If you\u2019ve confirmed the battery isn\u2019t the issue, the next step is to check the dongle. Wireless mice and keyboards that use RF (radio frequency) technology require a dongle to connect to your computer. That is the small device that plugs into a USB port and allows the mouse or keyboard to communicate with the computer.<\/p>\n<p>If a wireless mouse or keyboard is not working, it\u2019s likely because the dongle is not securely plugged in. Try unplugging it and then reconnecting it to see if that resolves the issue. If not, insert the dongle into a different USB port to check if that helps.<\/p>\n<h3>Fix 3: Check Bluetooth connection<\/h3>\n<p><a href=\"https:\/\/www.auslogics.com\/en\/articles\/fix-bluetooth-not-finding-devices\/\">Ensure Bluetooth is enabled <\/a> on your computer and that both the mouse and keyboard are paired correctly. This is particularly important if your device does not use a dongle because Bluetooth mice and keyboards rely on your computer\u2019s built-in Bluetooth adapter to connect.<\/p>\n<p>Unlike RF devices, Bluetooth devices must be paired with your computer through the operating system\u2019s Bluetooth settings.<\/p>\n<p>So, check your Bluetooth settings to be sure it\u2019s not the problem:<\/p>\n<p><b>For Windows 10<\/b><\/p>\n<p><b>Step 1:<\/b> Press <code>Windows + I<\/code> to open Settings.<\/p>\n<p><b>Step 2:<\/b> Click on <i>Devices<\/i>.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-a.png\" alt=\"Click on Devices\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>Step 3:<\/b> On the left, click on <i>Bluetooth &amp; other devices <\/i>. Ensure the <i>Bluetooth <\/i> toggle switch is on. Also ensure that your mouse or keyboard is listed among the connected devices. If your device is not listed, you can click on <i>Add Bluetooth or other device <\/i> and follow the prompts.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-b.png\" alt=\"Click on Bluetooth &amp; other devices\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>For Windows 11<\/b><\/p>\n<p><b>Step 1:<\/b> Press <code>Windows + I<\/code> to access Settings.<\/p>\n<p><b>Step 2:<\/b> In the Settings menu, select <i>Bluetooth &amp; devices. <\/i> Under the <i>Bluetooth &amp; devices <\/i> section, you\u2019ll see the status of Bluetooth. Ensure it\u2019s turned on.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-11-172917.png\" alt=\"In the Settings menu, select Bluetooth &amp; devices\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>Step 3:<\/b> Click on <i>Devices <\/i>below the Bluetooth status to see a list of connected devices. Look for your mouse or keyboard in this list. If your mouse or keyboard is not listed, click on <i>Add device <\/i> and follow the on-screen instructions to pair your mouse or keyboard.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-11-173538.png\" alt=\"Click on Devices below the Bluetooth status\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<h3>Fix 4: Re-pair the keyboard or mouse<\/h3>\n<p>If Bluetooth is enabled, you can try disconnecting and repairing the keyboard or mouse. Sometimes, connection issues occur due to pairing conflicts or software glitches.<\/p>\n<p><b>Windows 10<\/b><\/p>\n<p><b>Step 1:<\/b> Open Settings by pressing <code>Windows + I<\/code>, then go to <i>Devices <\/i> &gt; <i>Bluetooth &amp; other devices <\/i>. Locate your keyboard or mouse in the list of paired devices, click on it, and select <i>Remove device. <\/i><\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-c.png\" alt=\"Select Remove device\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>Step 2:<\/b> Put the keyboard into pairing mode, then click <i>Add Bluetooth or other device <\/i> and follow the on-screen instructions to reconnect it.<\/p>\n<p><b>Windows 11<\/b><\/p>\n<p><b>Step 1:<\/b> Go to <i>Settings &gt; Bluetooth &amp; devices &gt; Devices <\/i>. Find the keyboard or mouse in the list of paired devices, click the three dots next to it, and click <i>Remove device. <\/i><\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-179.png\" alt=\"Go to Settings &gt; Bluetooth &amp; devices &gt; Devices\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>Step 2:<\/b> Put the keyboard into pairing mode and click <i>Add device <\/i> to reconnect it.<\/p>\n<h3>Fix 5: Test the keyboard or mouse on another device<\/h3>\n<p>If your wireless keyboard or mouse is not working, try connecting it to another device. This helps determine whether the issue is with the device itself or your computer.<\/p>\n<p>If your device isn\u2019t showing on the other PCs as well, it may be faulty. In that case, consider having it checked by a technician or replacing it.<\/p>\n<p>However, if it works fine on another device, the issue is likely with your computer. This could be due to outdated Bluetooth drivers, which we\u2019ll cover in the next section.<\/p>\n<h3>Fix 6: Update Bluetooth drivers<\/h3>\n<p><a href=\"https:\/\/www.auslogics.com\/en\/articles\/replace-drivers-for-a-bluetooth-adapter\/\">Updating your Bluetooth <\/a> drivers can also fix the issue if your keyboard or wireless mouse is not working.<\/p>\n<p>Here\u2019s how to do it manually:<\/p>\n<ul>\n<li aria-level=\"1\">Open <i>Device Manager and <\/i>expand the\u00a0 <i>Bluetooth <\/i> category.<\/li>\n<li aria-level=\"1\">Right-click on each Bluetooth device and select\u00a0<i>Update driver<\/i>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-180.png\" alt=\"Right-click on each Bluetooth device and select Update driver\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>Select the\u00a0 <i>Search automatically for drivers <\/i>\u00a0option and follow the prompts to complete the update.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-11-153624.png\" alt=\"Select the Search automatically for drivers\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<div class=\"cta-block cta-block_native left\" data-cta-type=\"native\" data-cta-position=\"middle\">\r\n\t<div class=\"cta-block__top\">PRO TIP<\/div>\r\n    <div class=\"cta-block__text_native\">Updating Bluetooth drivers manually can be time-consuming since computers often have multiple Bluetooth drivers that may affect your mouse.<\/p>\n<p>On top of that, using Device Manager may not always provide the latest drivers. That\u2019s why for a faster, more efficient solution, consider using <a href=\"\/en\/software\/driver-updater\/after-download\/\">Auslogics Driver Updater<\/a> . This tool automatically scans for and updates all drivers, including Bluetooth, with a single click.<\/div>\r\n    <div class=\"cta-block__btn-group left\">\r\n        <a class=\"cta-block__download-btn\" href=\"\/en\/software\/driver-updater\/after-download\/\">Download for Free<\/a>\r\n        <a class=\"cta-block__learn-more\" href=\"\/en\/software\/driver-updater\/\">Learn More<\/a>\r\n    <\/div>\r\n<\/div>\r\n\n<h3>Fix 7: Check for interference from other wireless devices<\/h3>\n<p>If your device is lagging, disconnecting, or not responding properly, interference might be the cause. Other wireless devices, such as Wi-Fi routers, cordless phones, or other Bluetooth devices, may be blocking your device.<\/p>\n<p>To fix this, try moving these potential sources of interference away from your computer. Additionally, you could use your mouse or keyboard in a different location.<\/p>\n<p>Another helpful tip is to ensure that your device is within the recommended range and has a clear line of sight to the receiver to improve connectivity.<\/p>\n<h2>How to Fix USB-Connected Mouse and Keyboard Not Working<\/h2>\n<p>The following are some solutions that can help fix your PC if your USB mouse or keyboard suddenly stopped working:<\/p>\n<h3><b>Solution 1: Reinstall problematic hardware drivers<\/b><\/h3>\n<p><b>Step 1:<\/b> Press <code>Windows + R<\/code> and type <i>devmgmt.msc <\/i>to open Device Manager.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-11-152733.png\" alt=\"Press Windows + R and type devmgmt.msc to open Device Manager\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>Step 2:<\/b> Look through the list of drivers for warning indicators, like a yellow triangle or exclamation mark beside them.<\/p>\n<p><b>Step 3: <\/b>Right-click on such drivers and select <i>Uninstall device<\/i>.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-175.png\" alt=\"Right-click on such drivers and select Uninstall device\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>Step 4:<\/b> When prompted, click <i>Uninstall to <\/i> confirm.<\/p>\n<div class=\"notebox_lite\">\r\n\t<div class=\"notebox_lite__heading\">Note<\/div>\r\n\t<div class=\"notebox__text\">Uninstalling a driver only removes it temporarily. Windows will reinstall the appropriate driver after a restart. This ensures that other devices relying on the driver will still work. <\/div>\r\n<\/div>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-11-162554.png\" alt=\"Click Uninstall\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>Step 5:<\/b> Restart your computer and check if your USB mouse and keyboard are now working. Windows would have already installed the drivers again.<\/p>\n<div class=\"tipsbox\">\r\n\t<div class=\"tipsbox__heading\">\r\n\t\t<div class=\"tipsbox__arrow-right\"><\/div>\r\n\t\t<div class=\"tipsbox__shield\">PRO TIP<\/div>\r\n\t\t<div class=\"tipsbox__arrow-left\"><\/div>\r\n\t<\/div>\r\n\t<div class=\"tipsbox__text\">While uninstalling and reinstalling drivers can fix issues like your mouse and keyboard not working, it\u2019s not always the quickest solution, especially if you\u2019re dealing with multiple devices or drivers.<\/p>\n<p><a href=\"https:\/\/www.auslogics.com\/en\/articles\/full-review-the-best-driver-updater-tools-for-windows-pcs\/\">Driver updater tools<\/a> take the hassle out by automatically scanning your system for outdated or problematic drivers and replacing them with optimized versions.<\/p>\n<p>These tools are not only faster, but they also help prevent errors by ensuring you install the right drivers for your hardware. <\/div>\r\n<\/div>\r\n\n<h3>Solution 2: Disable power management for the USB root hub<\/h3>\n<p>Windows Power Management saves battery by lowering power to idle peripherals, reducing overall consumption. However, if the USB root hub lacks sufficient power, connecting a device like a flash drive can be the reason your USB mouse is not working on Windows 10 or 11.<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">The USB root hub, a key part of USB architecture, manages connections, detects devices, and distributes power. Keeping it at normal power uses more battery but ensures all your devices work properly. <\/div>\r\n<\/div>\n<p>To fix this, adjust power management settings for the USB root hub. Here\u2019s how:<\/p>\n<p><b>Step 1:<\/b> Open Device Manager.<\/p>\n<p><b>Step 2:<\/b> Locate the <i>Universal Serial Bus controllers <\/i> option and double-click it to expand the category.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-11-160051.png\" alt=\"Locate the Universal Serial Bus controllers option and double-click it\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>Step 3: <\/b>You will find at least one <i>USB Root Hub <\/i> entry under <i>Universal Serial Bus controllers <\/i>. Right-click it and select <i>Properties <\/i>.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-174.png\" alt=\"Right-click USB Root Hub and select Properties\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>Step 4:<\/b> In the <i>USB Root Hub Properties <\/i> window, go to the <i>Power Management <\/i> tab.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-11-160502.png\" alt=\"In the USB Root Hub Properties window, go to the Power Management tab\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>Step 5:<\/b> Uncheck the checkbox next to <i>Allow the computer to turn off this device to save power. <\/i><\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-11-160556.png\" alt=\"Uncheck the checkbox next to Allow the computer to turn off this device to save power\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>Step 6:<\/b> Click <i>OK <\/i> to confirm the change and then reboot the system.<\/p>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">If you have multiple <i>USB Root Hub <\/i> entries listed under <i>Universal Serial Bus controllers <\/i>, repeat steps 3\u20135 for each one before you reboot the system. <\/div>\r\n<\/div>\n<h3>Solution 3: Reinstall the USB root hub driver<\/h3>\n<p>If the USB mouse and keyboard still don\u2019t work even after you tried the previous solutions, you can reinstall the USB root hub driver to fix bugs or compatibility issues. This will replace the corrupted or faulty driver, restoring proper communication and power management between the USB root hub and your peripherals.<\/p>\n<div class=\"tipsbox\">\r\n\t<div class=\"tipsbox__heading\">\r\n\t\t<div class=\"tipsbox__arrow-right\"><\/div>\r\n\t\t<div class=\"tipsbox__shield\">PRO TIP<\/div>\r\n\t\t<div class=\"tipsbox__arrow-left\"><\/div>\r\n\t<\/div>\r\n\t<div class=\"tipsbox__text\">Some <a href=\"https:\/\/answers.microsoft.com\/en-us\/windows\/forum\/all\/keyboard-and-mouse-stop-working-when-i-plug-in-a\/8fceb8e9-8af9-445f-b038-6a58efa2d481\" target=\"_blank\" rel=\"noopener nofollow\">Windows users <\/a> have reported that plugging in a USB flash drive caused their mouse and keyboard to stop working. This could be a sign of a hardware conflict with your USB ports. If this happens to you, the below steps can help resolve the problem. <\/div>\r\n<\/div>\r\n\n<p>Here\u2019s how to reinstall the USB root hub driver:<\/p>\n<p><b>Step 1:<\/b> Open Device Manager again and go to the <i>Universal Serial Bus controllers <\/i> node. Double-click it to expand the node.<\/p>\n<p><b>Step 2:<\/b> Right-click the <i>USB Root Hub <\/i> option and select <i> Uninstall device<\/i>.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-176.png\" alt=\"Right-click the USB Root Hub option and select Uninstall device\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p><b>Step 3:<\/b> A warning message will pop up. Click <i>Uninstall<\/i>.<\/p>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-11-162554-1.png\" alt=\"A warning message will pop up. Click Uninstall\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">If your computer has USB 3.0 ports, you\u2019re likely to see <i>USB Root Hub (USB 3.0) <\/i> listed under <i>Universal Serial Bus controllers <\/i>. Also, depending on the nature of your computer\u2019s port, you may see more than one USB root hub listed. Simply repeat the procedure for each one. <\/div>\r\n<\/div>\n<p><b>Step 4:<\/b> Reboot the system and check if your mouse or keyboard is working.<\/p>\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-5626105816785274\"\r\ncrossorigin=\"anonymous\"><\/script>\r\n<!-- Bottom_CTA -->\r\n<ins class=\"adsbygoogle\" style=\"display:inline-block;width:728px;height:90px\" data-ad-client=\"ca-pub-5626105816785274\" data-ad-slot=\"9260129453\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<h2>How to Fix a Laptop\u2019s Built-In Mouse or Keyboard Not Working<\/h2>\n<p>If only your laptop\u2019s keyboard or <a href=\"https:\/\/www.auslogics.com\/en\/articles\/fix-laptop-touchpad-not-working\/\">touchpad isn\u2019t working <\/a>, try these solutions:<\/p>\n<p><b>For the keyboard:<\/b><\/p>\n<ul>\n<li aria-level=\"1\"><b>Restart your laptop:<\/b> A simple reboot can sometimes resolve unresponsive keyboard issues.<\/li>\n<li aria-level=\"1\"><b>Check for stuck keys:<\/b> Sometimes a stuck key can cause the whole keyboard to act up. Gently press all keys to ensure none are stuck, as this can interfere with typing.<\/li>\n<li aria-level=\"1\"><b>Try an external keyboard:<\/b> If an external keyboard works, the built-in keyboard may have a hardware issue. Plug in an external keyboard to check if the problem is with the built-in one.<\/li>\n<li aria-level=\"1\"><b>Run the keyboard troubleshooter: <\/b>Open Windows Settings by pressing <code>Win + I<\/code>, then go to <i>System &gt; Troubleshoot &gt; Other troubleshooters &gt; Keyboard <\/i> <i>&gt; <\/i> <i>Run <\/i>(Windows 11) or <i>Update &amp; Security &gt; Troubleshoot &gt; Additional troubleshooters &gt; Keyboard &gt; Run the troubleshooter <\/i> (Windows 10) and follow the on-screen instructions.<\/li>\n<\/ul>\n<p><b>For the touchpad:<\/b><\/p>\n<ul>\n<li aria-level=\"1\"><b>Enable the touchpad in Settings:<\/b> Go to your laptop\u2019s touchpad settings in <i>Control Panel &gt; Mouse &gt; Touchpad <\/i> tab (the tab name may vary depending on your laptop\u2019s manufacturer) to ensure it\u2019s turned on.<\/li>\n<li aria-level=\"1\"><b>Check the function key toggle:<\/b> Some laptops have a key combination (e.g., <code>Fn + F7<\/code>) to enable or disable the touchpad. Check to be sure the touchpad is not disabled.<\/li>\n<li aria-level=\"1\"><b>Test with an external mouse:<\/b> Connect a USB or Bluetooth mouse to check if the issue is specific to the touchpad. If the external mouse works, you might need to take your laptop to a technician for repair.<\/li>\n<li aria-level=\"1\"><b>Run the Hardware and Devices troubleshooter:<\/b> Press <code>Win + R<\/code> to open the Run dialog box, type <i>msdt.exe -id DeviceDiagnostic<\/i>, press <code>Enter<\/code> , then click <i>Next<\/i> and follow the on-screen instructions.<\/li>\n<\/ul>\n<div class=\"notebox\">\r\n\t<div class=\"notebox__text\">If none of these solutions work, try implementing the solutions discussed in the \u201cHow to Fix Both Keyboard and Mouse Not Working\u201d section. They are also general fixes that can help resolve the issue if the mouse or keyboard has stopped working. <\/div>\r\n<\/div>\n<h2>Common Reasons Why Mouse and Keyboard Suddenly Stop Working<\/h2>\n<p>Now that you know how to fix the problem, let\u2019s figure out the root causes of your\u00a0keyboard and mouse not working:<\/p>\n<ul>\n<li aria-level=\"1\"><b>Low battery (for wireless mice and keyboards):<\/b> Insufficient battery power can lead to erratic behavior like the <a href=\"https:\/\/www.auslogics.com\/en\/articles\/fix-disappearing-cursor-issue\/\">cursor disappearing <\/a> or lagging that seems like your <a href=\"https:\/\/www.auslogics.com\/en\/articles\/solved-what-to-do-when-your-computer-keeps-freezing-randomly\/\">computer is freezing <\/a>. In some cases, you may experience a complete failure of a wireless mouse or keyboard. Some devices feature warning lights, such as a blinking LED, to alert you when the battery is low, so pay attention.<\/li>\n<li aria-level=\"1\"><b>The signal quality is too low:<\/b> If your wireless mouse or keyboard is too far from your PC or blocked by obstacles, it may lag or stop working. Signal disruptions can also occur in areas with many wireless devices or interference from electronics like routers or cordless phones. To ensure smooth performance, keep the device within 3\u20136 feet (1\u20132 meters) of the receiver and avoid placing it near devices or objects that could interfere with the connection.<\/li>\n<li aria-level=\"1\"><b>Drivers are outdated, missing, or not compatible:<\/b> Outdated or incompatible\u00a0Bluetooth, USB, or other drivers pending an update\u00a0can be the reason for your keyboard or mouse not working . Try <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-update-drivers\/\">updating your drivers <\/a> to see if this fixes the problem.<\/li>\n<li aria-level=\"1\"><b>Hardware conflict:<\/b> If your mouse and keyboard stop working, it could be due to issues with your hardware, outdated drivers, or even faulty USB ports . These problems can disrupt how your computer communicates with connected devices, making them unresponsive. Updating or reinstalling device drivers can get them working again.<\/li>\n<li aria-level=\"1\"><b>Power management:<\/b> Incorrect power management settings may cause USB devices to enter low-power states, leading to the keyboard or laptop mouse not working issue. To fix the problem, disable power management for the USB root hub.<\/li>\n<\/ul>\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-5626105816785274\"\r\ncrossorigin=\"anonymous\"><\/script>\r\n<!-- Bottom_CTA -->\r\n<ins class=\"adsbygoogle\" style=\"display:inline-block;width:728px;height:90px\" data-ad-client=\"ca-pub-5626105816785274\" data-ad-slot=\"9260129453\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<h2>Mouse and Keyboard Not Working? Fixed!<\/h2>\n<p>I know how frustrating it is when your mouse or keyboard suddenly stops working\u2014I\u2019ve been there. Most of the time, these problems come down to simple things like loose connections, low batteries, or outdated drivers.<\/p>\n<p>If you\u2019re using an external mouse or keyboard, start with the basics: check the battery, cables, and settings. If those don\u2019t work, try updating your drivers or adjusting the USB hub settings. For laptop users, running the troubleshooter or updating drivers can help fix touchpad issues.<\/p>\n<p>If these fixes don\u2019t do the trick, don\u2019t hesitate to get help from a professional. Have these solutions worked for you? Or do you have a favorite tip that saved the day? Share your thoughts in the comments!<\/p>\n<h2>FAQ<\/h2>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\">Why is my mouse not working on my laptop?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\tYour mouse may not be working due to several reasons, including outdated drivers, battery issues (for wireless mice), or a disconnected dongle. Try checking the connections, replacing the batteries, or updating your drivers. You can also test the mouse on another device to rule out hardware failure.\r\n\t\t\r\n\t<\/div>\r\n<\/div>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\">Why does my laptop\u2019s keyboard work only in BIOS but not in Windows?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\tIf your keyboard works in BIOS but not in Windows, the issue could be related to outdated or corrupt drivers, a misconfigured keyboard setting, or software conflicts. Try updating the drivers, checking for Windows updates, or restarting your laptop in Safe Mode to troubleshoot further.\r\n\t\t\r\n\t<\/div>\r\n<\/div>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\">How do I unfreeze my keyboard?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\tPress the FN key on your keyboard followed by Num Lock, Scroll Lock, or any other key simultaneously. This should reset the keyboard. If that doesn\u2019t work, try restarting your laptop or PC, unplugging and reconnecting the keyboard, or updating the drivers.\r\n\t\t\r\n\t<\/div>\r\n<\/div>\n<div class=\"best-faq\">\r\n\t<div class=\"best-faq__header\">How do I force restart my keyboard?<\/div>\r\n\t<div class=\"best-faq__content\">\r\n\t\tTo force restart your keyboard, unplug it (or turn off your wireless keyboard), wait a few seconds, and plug it back in. For wireless models, you can remove the batteries or power off the device and then power it back on. This can reset the connection and fix temporary issues.\r\n\t\t\r\n\t<\/div>\r\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Has your mouse or keyboard stopped working? Don\u2019t stress\u2014we\u2019ve got you covered! We will walk you through quick and easy steps to get your devices functioning again. Keep reading.<\/p>\n","protected":false},"author":91,"featured_media":54693,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[879,811],"tags":[97,73,169,257,109,1093,145],"class_list":["post-23117","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-device-issues","category-optimization","tag-bios","tag-drivers","tag-keyboards","tag-mice","tag-pc-performance","tag-power-management","tag-usb-issues"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Mouse and Keyboard Stopped Working on Windows 10\/11 &#8212; Auslogics Blog<\/title>\n<meta name=\"description\" content=\"Having trouble with your mouse or keyboard on Windows 10\/11? Discover quick and proven fixes to get your devices working again in minutes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.auslogics.com\/en\/articles\/wp-json\/wp\/v2\/posts\/23117\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[FIXED] Mouse and Keyboard Stopped Working on Windows 10\/11\" \/>\n<meta property=\"og:description\" content=\"Having trouble with your mouse or keyboard on Windows 10\/11? Discover quick and proven fixes to get your devices working again in minutes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.auslogics.com\/en\/articles\/fix-usb-mouse-and-keyboard-stopped-working\/\" \/>\n<meta property=\"og:site_name\" content=\"Auslogics Blog | Tips to Diagnose &amp; Resolve Computer Issues\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Auslogics\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-27T17:29:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-17T23:14:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/07\/FIXED-USB-mouse-and-keyboard-stopped-working-after-plugging-in-a-USB-flash-drive.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1792\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Olusegun Makinwa\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:description\" content=\"Troubleshoot and fix non-working mouse and keyboard on your laptop. 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