{"id":22939,"date":"2021-06-25T06:52:29","date_gmt":"2021-06-25T06:52:29","guid":{"rendered":"https:\/\/www.auslogics.com\/en\/articles\/?p=22939"},"modified":"2025-04-02T11:43:49","modified_gmt":"2025-04-02T11:43:49","slug":"fix-windows-update-error-0x800f0984","status":"publish","type":"post","link":"https:\/\/www.auslogics.com\/en\/articles\/fix-windows-update-error-0x800f0984\/","title":{"rendered":"How to Get Rid of Windows Update Error 0x800f0984?"},"content":{"rendered":"

Are you looking for information on how to resolve the Windows 10 Update error code 0x800f0984? We are here to help.<\/p>\n

Many Windows users are running into this Windows Update error, which is preventing them from accessing their systems. According to several users, the Windows Update error 0x800f0984 occurred after installing the recent KB5001330 update for Windows 10 version 20H2 and 2004. It\u2019s the same error users encountered when trying to install Windows 10 Cumulative Update KB5000842.<\/p>\n

The KB5001330 update was a mandatory download intended to patch the problems caused by the previous update, including the long-running problems with printers. In this article, we\u2019ll show you how to fix the Windows 10 Update error code 0x800f0984.<\/p>\n

What Is the Windows 10 Error Code 0x800f0984?<\/h2>\n

The Windows Update service simplifies the entire process of updating your Windows PC. Usually, the updating process is automatic, meaning Windows automatically downloads and installs any available updates to your PC. These updates improve certain functionalities and security features to protect your computer from threats.<\/p>\n

The Windows Update error code 0x800f0984 occurs when trying to install updates. The error code means \u201cPSFX_E_MATCHING_BINARY_MISSING (Matching component directory exists but binary missing)<\/em>\u201d.<\/p>\n

Some users on Reddit were furious when their update process got stuck at 20%, then again at 73%, then at 100%, and then finally failed.<\/p>\n

So, what’s causing the Windows Update error code 0x800f0984? Well, if the Windows Update service fails to function correctly, you’ll likely run into issues trying to install updates. Additionally, the error code 0x800f0984 could be a result of corrupted system files. This may occur due to software conflicts.<\/p>\n

In other cases, your antivirus program could be blocking the files from getting installed on your computer. If so, try temporarily disabling your antivirus software and check if the updates go through.<\/p>\n

The good news is that there are fixes that you can apply to resolve the Windows 10 Update error code 0x800f0984.<\/p>\n

How to Get Rid of the Error Code 0x800f0984 When Updating Windows 10<\/h2>\n

Fix 1: Use the Windows Update Troubleshooter<\/h3>\n

Windows machines come with in-built troubleshooters that help to detect problems and fix them automatically. The Windows Update troubleshooter will scan for and repair any update-related issues on your computer.<\/p>\n

Here\u2019s how to use the troubleshooter:<\/p>\n

    \n
  1. Open your Settings<\/em> app (Win + I<\/code>).
    \n
    \r\n
    \r\n \"Open\r\n <\/div>\r\n
    <\/div>\r\n<\/div><\/li>\n
  2. Go to Update & Security<\/em>.
    \n
    \r\n
    \r\n \"Go\r\n <\/div>\r\n
    <\/div>\r\n<\/div><\/li>\n
  3. Select Troubleshoot<\/em>.
    \n
    \r\n
    \r\n \"Select\r\n <\/div>\r\n
    <\/div>\r\n<\/div><\/li>\n
  4. Navigate to the \u201cAdditional troubleshooters<\/em>\u201d link on the right sidebar and select it.
    \n
    \r\n
    \r\n \"Navigate\r\n <\/div>\r\n
    <\/div>\r\n<\/div><\/li>\n
  5. On the next page, find the \u201cWindows Update<\/em>\u201d option, left-click on it once, and click on \u201cRun the troubleshooter<\/em>\u201d.
    \n
    \r\n
    \r\n \"On\r\n <\/div>\r\n
    <\/div>\r\n<\/div><\/li>\n
  6. Follow the on-screen instructions to try and resolve the Windows Update error code 0x800f0984.<\/li>\n
  7. Let the process run uninterrupted, and restart your PC once it completes.<\/li>\n<\/ol>\n

    Fix 2: Run the DISM and SFC Tools<\/h3>\n

    The DISM (Deployment Image Servicing and Management) tool is a Windows built-in utility that helps to repair and replace corrupt Windows images. The SFC (System File Checker) tool, on the other hand, is a Windows utility that scans and restores corrupted Windows system files. These tools come in handy when faced with various PC problems, like failed Windows updates.<\/p>\n

    We\u2019ll start by running an SFC scan to resolve any corruption in the system files. Here\u2019s how to run SFC:<\/p>\n

      \n
    1. Launch an elevated command prompt. To do that, press the Win + R<\/code> keyboard shortcut, type CMD<\/code> into the \u201cRun<\/em>\u201d dialog box, and press the Ctrl + Shift + Enter<\/code> keyboard shortcut.
      \n
      \r\n
      \r\n \"Launch\r\n <\/div>\r\n
      <\/div>\r\n<\/div><\/li>\n
    2. Click \u201cYes<\/em>\u201d if you get a UAC prompt.
      \n
      \r\n
      \r\n \"Click\r\n <\/div>\r\n
      <\/div>\r\n<\/div><\/li>\n
    3. Once the \u201cAdministrator Command Prompt<\/em>\u201d window comes up, type or paste the command sfc \/scannow<\/code> and press Enter<\/code>.
      \n
      \r\n
      \r\n \"Once\r\n <\/div>\r\n
      <\/div>\r\n<\/div><\/li>\n
    4. The SFC tool will run for a while, attempting to fix corrupted system files by replacing them with good copies.
      \n
      \r\n
      \r\n \"The\r\n <\/div>\r\n
      <\/div>\r\n<\/div><\/li>\n<\/ol>\n

      Once the process completes successfully, restart your computer and check if the issue has been resolved.<\/p>\n

      If you run into the \u201cWindows Resource Protection could not start the repair service<\/em>\u201d error message, the Windows Modules Installer service could be disabled. To check this and enable it if need be, follow the instructions below:<\/p>\n

        \n
      1. Press the Windows logo<\/code> on your keyboard, type Services<\/code>, and hit Enter<\/code>.<\/li>\n
      2. In the \u201cServices<\/em>\u201d window, locate the Windows Modules Installer<\/em> service and double-click on it.<\/li>\n
      3. Under \u201cStartup type<\/em>\u201d, set it to \u201cManual<\/em>\u201d and click on Apply > OK<\/em>.<\/li>\n
      4. Now, go back to the command prompt and execute the sfc \/ scannow<\/code>command.<\/li>\n<\/ol>\n

        If the SFC tool doesn’t find any errors, try repairing Windows 10 image files using the DISM tool. Here\u2019s the procedure:<\/p>\n

          \n
        1. Open an elevated command prompt as outlined above and execute the following command: DISM\/ Online\/ Cleanup-Image\/ RestoreHealth<\/code>.
          \n
          \r\n
          \r\n \"Open\r\n <\/div>\r\n
          <\/div>\r\n<\/div><\/li>\n
        2. This process may take a while depending on the level of corruption. Therefore, wait patiently while the tool is repairing corrupt Windows image files.
          \n
          \r\n
          \r\n \"This\r\n <\/div>\r\n
          <\/div>\r\n<\/div><\/li>\n
        3. After it’s done, restart your computer and try installing Windows updates.<\/li>\n<\/ol>\n

          Fix 3: Perform a Clean Boot<\/h3>\n

          Performing a clean boot makes it easier to identify if there are any software conflicts on your PC. If no errors occur in this state, then it means the issue is caused by external factors. In a clean boot environment, your PC starts with a minimal set of drivers and startup programs. This may help get rid of software conflicts that may occur when you install a third-party application in Windows.<\/p>\n

          To perform a clean boot, follow these instructions:<\/p>\n

            \n
          1. Press the Windows logo<\/code> on your keyboard, type msconfig<\/code> into the Windows Search<\/em> box, and hit Enter<\/code>\u00a0to launch System Configuration<\/em>.
            \n
            \r\n
            \r\n \"Press\r\n <\/div>\r\n
            <\/div>\r\n<\/div><\/li>\n
          2. Under the \u201cGeneral<\/em>\u201d tab, uncheck the \u201cLoad startup items<\/em>\u201d box, but leave the \u201cLoad system services<\/em>\u201d and \u201cUse original boot configuration<\/em>\u201d options checked.
            \n
            \r\n
            \r\n \"Under\r\n <\/div>\r\n
            <\/div>\r\n<\/div><\/li>\n
          3. Go to the \u201cServices<\/em>\u201d tab and click on the \u201cHide all Microsoft services<\/em>\u201d checkbox.
            \n
            \r\n
            \r\n \"Go\r\n <\/div>\r\n
            <\/div>\r\n<\/div><\/li>\n
          4. Click the \u201cDisable all<\/em>\u201d button. This disables all non-Microsoft services.
            \n
            \r\n
            \r\n \"Click\r\n <\/div>\r\n
            <\/div>\r\n<\/div><\/li>\n
          5. Next, under the \u201cStartup<\/em>\u201d tab, click on \u201cOpen Task Manager<\/em>\u201d and disable all items set to start up when you boot the computer. Once you’re done, exit the Task Manager<\/em> and go back to the System Configuration<\/em> window.<\/li>\n
          6. Click on Apply > OK<\/em> and restart your PC.<\/li>\n<\/ol>\n

            If all goes well, then one of your third-party applications is to blame for the Windows Update error code 0x800f0984. To find the culprit, enable the applications one by one and restart your PC every time you do so.<\/p>\n

            Once you find the culprit, consider removing it from your machine or leave it disabled. To go back to the normal Windows environment, simply undo the changes you performed while following the steps from the list above.<\/p>\n