{"id":16547,"date":"2020-04-15T18:29:42","date_gmt":"2020-04-15T18:29:42","guid":{"rendered":"https:\/\/www.auslogics.com\/en\/articles\/?p=16547"},"modified":"2025-04-04T12:21:27","modified_gmt":"2025-04-04T12:21:27","slug":"fix-crashing-problems-in-saints-and-sinners","status":"publish","type":"post","link":"https:\/\/www.auslogics.com\/en\/articles\/fix-crashing-problems-in-saints-and-sinners\/","title":{"rendered":"How to Get Rid of Crashing Problems in Saints and Sinners?"},"content":{"rendered":"<p>Saints and Sinners is the latest Walking Dead game that challenges all your skills as a gamer. If scavenging through the ruins of a flooded New Orleans isn\u2019t exacting enough, wait till you find out the particulars of survival-critical side missions and face impossible dilemmas that will affect the people of the city.<\/p>\n<p>No doubt, the game is well thought out and enriched with a near-perfect script; however, there are times when a lot is left to be desired. Gamers have bitterly complained about a myriad of issues since the game\u2019s release, one of which is random crashes that occur some minutes after the launch sequence.<\/p>\n<p>If that is why you\u2019re here, it\u2019s your lucky day. We\u2019ve compiled all the workarounds and fixes that will help you get rid of the problem.<\/p>\n<h2>The Walking Dead: Saints and Sinners requirements<\/h2>\n<p>Before you start anything, make sure you have a computer that satisfies the game\u2019s minimum requirements. You\u2019ll be surprised to find out that despite having what you may believe is a powerful gaming rig, you could be lacking an upgrade that\u2019s causing the game to crash.<\/p>\n<p>Saints and Sinners&#8217; minimum and recommended requirements are laid out below, and if you don\u2019t know how to check your system\u2019s specs against them, you\u2019ll find a guide to walk you through the process.<\/p>\n<h3>Minimum Requirements<\/h3>\n<p>Operating System: Windows 10<\/p>\n<p>CPU: Intel i5-4590; AMD Ryzen 5 1500X<\/p>\n<p>System Memory: 8 GB RAM<\/p>\n<p>GPU: NVIDIA GTX 1060; AMD Radeon RX 480<\/p>\n<p>Storage: 40 GB available space<\/p>\n<p>DirectX: Version 11<\/p>\n<h3>Recommended Requirements<\/h3>\n<p>Operating System: Windows 10<\/p>\n<p>CPU: Intel i5-4590; AMD Ryzen 5 1500X<\/p>\n<p>System Memory: 8 GB RAM<\/p>\n<p>GPU: NVIDIA GTX 1060; AMD Radeon RX 480<\/p>\n<p>Storage: 40 GB available space<\/p>\n<p>DirectX: Version 11<\/p>\n<p>There are different ways to find information about your system\u2019s specs. You can check your device specifications in the system properties window, in the DirectX window, and in the Settings application.<\/p>\n<p>The steps below will show you how to go through the DirectX window:<\/p>\n<ol>\n<li>Launch the Run dialog window. If you don\u2019t know how to do that, simply right-click on the Start button and select Run or press the Windows logo and R keys together.<\/li>\n<li>After the Run dialog box shows up, type \u201cdxdiag\u201d (without the quotes) into the text box, and then click on the OK button.<\/li>\n<li>You\u2019ll find your CPU&#8217;s model, system architecture, RAM size, and DirectX version under System Information once the DirectX Diagnostic Tool window opens.<\/li>\n<li>To check details about your display adapter, head over to the Display tab.<\/li>\n<\/ol>\n<p>If you find that there are aspects of your system that need to be upgraded, don\u2019t hesitate to do the needful. Once you\u2019ve made sure your computer is in perfect shape to run the game, go ahead with the fixes below if you still experience random crashes.<\/p>\n<h2>Download the game\u2019s latest patch<\/h2>\n<p>If you haven\u2019t updated The Walking Dead: Saints and Sinners, that should be your next move. Video games are hardly immune to bugs and glitches after they\u2019re released, and developers routinely release patches and updates to fix reported issues and smoothen things out.<\/p>\n<p>You could easily resolve the crashing issue by installing all the patches released for the game, just as other players did.<\/p>\n<p>If that doesn\u2019t work, however, then a system glitch could be the reason for the problem. You\u2019ll find all the different workarounds that have helped players get rid of the issue.<\/p>\n<h2>Run the game as an administrator<\/h2>\n<p>Video games rely on a lot of system resources due to their need for heavy video processing. If Saints and Sinners doesn\u2019t have access to certain resources as a result of permission issues, the game might continue to crash until it has access.<\/p>\n<p>To resolve the problem here, you have to grant the game all the permissions it needs by running it as an administrator.<\/p>\n<p>To run the game as an administrator, you must right-click on it and select Run as Administrator in the context menu that shows up. If you don\u2019t want to tread that route, you can configure the game to always run with admin privileges whenever you launch it. Follow the steps below:<\/p>\n<ol>\n<li>Launch a File Explorer window, using the Windows + E keyboard combination.<\/li>\n<li>After the File Explorer opens, go to the left pane and click on This PC.<\/li>\n<li>Next, move over to the main window and double-click on Local Disk C under Devices and Drives.<\/li>\n<li>Locate the Program Files (x86) folder and double-click on it.<\/li>\n<li>Open the Steam folder.<\/li>\n<li>Double-click on the Steamapps folder after the Steam folder opens.<\/li>\n<li>Now, open the Common folder, then locate the installation folder of The Walking Dead: Saints and Sinners and open it.<\/li>\n<li>If you didn\u2019t install the Steam client or the game in their default locations, you\u2019ll have to follow these steps to open the game\u2019s installation folder:<\/li>\n<\/ol>\n<ul>\n<li>Launch Steam.<\/li>\n<li>Click on Library at the top of the window.<\/li>\n<li>After your game list appears, right-click on The Walking Dead: Saints and Sinners, and then click on Properties.<\/li>\n<li>Go to the right side of the window and click on Local Files.<\/li>\n<li>Now, click on the Browse Local Files button under the Local Files tab.<\/li>\n<li>The game\u2019s folder should now appear.<\/li>\n<\/ul>\n<ol start=\"9\">\n<li>Scroll through the folder and locate the game\u2019s executable file. Right-click on the file, and then click on Properties.<\/li>\n<li>Once you see the Properties dialog window, switch to the Compatibility tab and check the box beside \u201cRun this program as an administrator.\u201d<\/li>\n<li>Click on the OK button, then run the game and check for the issue.<\/li>\n<\/ol>\n<h2>Verify integrity of game files<\/h2>\n<p>You can use the Steam client to scan for game files that are corrupt or missing and replace them automatically. These files make up the main operations of your game, and when they go corrupt or missing, random crashes will begin to occur.<\/p>\n<p>The client works by comparing the files on your system with those on its servers and replacing any that it finds to be irregular. The steps below will walk you through the process:<\/p>\n<ol>\n<li>Go to the Start menu and launch Steam. You can launch the client directly from your desktop if you have a shortcut.<\/li>\n<li>After Steam shows up, click on Library at the top of the window.<\/li>\n<li>Navigate through your game list and right-click on The Walking Dead: Saints and Sinners.<\/li>\n<li>Click on Properties in the context menu.<\/li>\n<li>After the Properties page appears on the right side, navigate to the Local Files tab.<\/li>\n<li>Click on VERIFY INTEGRITY OF GAME FILES.<\/li>\n<li>The client will now scan for faulty or missing files and replace them.<\/li>\n<li>After the process is complete, restart Steam and launch the game to check for the problem.<\/li>\n<\/ol>\n<h2>Install the latest version of your graphics card driver<\/h2>\n<p>The random game crashes could be a result of a faulty, missing, outdated, or incompatible graphics card driver.<\/p>\n<p>As you know, the GPU is one of those components that can make or mar your gaming experience, and its driver is responsible for controlling how it processes your game\u2019s graphics. So, if you haven\u2019t updated your driver in a while, that could be the cause of your problems.<\/p>\n<p>Before you go ahead and update the driver, uninstall the existing driver to make sure there are no complications. The following steps will show you how to remove the driver, using the Device Manager:<\/p>\n<ol>\n<li>Press and hold the Windows logo key, then tap the X key to invoke the Quick Access menu. You can also right-click on the Start button for the same result.<\/li>\n<li>After the Quick Access menu shows up, select Device Manager.<\/li>\n<li>Once the Device Manager launches, go to Display Adapters and expand the menu.<\/li>\n<li>Right-click your graphics card and click on Uninstall Device.<\/li>\n<li>After the Uninstall Device confirmation box opens, check the box beside \u201cDelete the driver software for this device,\u201d then click on the Uninstall button.<\/li>\n<li>Now, restart your system and go ahead with updating the driver.<\/li>\n<\/ol>\n<p>There are different ways to update your graphics card driver. You can use Windows Update, the Device Manager, or a dedicated third-party application. However you go about it, make sure you do it right.<\/p>\n<p>If you don\u2019t know how to use any of the methods stated above, we\u2019ll be walking you through them.<\/p>\n<h3>Using Windows Update<\/h3>\n<p>The Windows Update utility only downloads and installs driver updates that have been released by Microsoft; so, there\u2019s a chance that using the tool will not bear fruit.<\/p>\n<p>That said, Windows Update also downloads and installs other important software components that can potentially resolve your crashing issue. These components include the .NET Framework and the Visual C++ Redistributable package.<\/p>\n<p>The steps below will show you how to use the utility:<\/p>\n<ol>\n<li>Right-click on the Start button and click on Settings in the Quick Access menu. Using the Windows + I keyboard combination will launch Settings faster.<\/li>\n<li>After the home screen of the app shows up, click on Update &amp; Security.<\/li>\n<li>Now, click on the \u201cCheck for Updates\u201d button.<\/li>\n<li>If your OS is up to date, you can move on to the next guide.<\/li>\n<li>If you have available updates, however, allow the tool to download them.<\/li>\n<li>Once the updates are downloaded, click on the Restart Now button to prompt Windows Update to install them.<\/li>\n<li>Note that your PC will reboot several times until the updates are fully installed.<\/li>\n<li>After the process is complete, run The Walking Dead: Saints and Sinners to check for the problem.<\/li>\n<\/ol>\n<h3>Using the Device Manager<\/h3>\n<p>Like Windows Update, you might not find using the Device Manager very successful, but it\u2019s worth a try. The following steps will show you what to do:<\/p>\n<ol>\n<li>Press and hold the Windows logo key, then tap the X key to invoke the Quick Access menu. You can also right-click on the Start button for the same result.<\/li>\n<li>After the Quick Access menu shows up, select Device Manager.<\/li>\n<li>Once the Device Manager launches, go to Display Adapters and expand the menu.<\/li>\n<li>Right-click your graphics card and click on Update Driver.<\/li>\n<li>Once the Update Driver window appears, click on \u201cSearch automatically for updated driver software.\u201d<\/li>\n<li>Allow Windows to perform the online search for the driver and install it.<\/li>\n<li>Restart your system and check for the crashing problem once the process is complete.<\/li>\n<\/ol>\n<p>Note that you have to implement the process for other device drivers that you\u2019ve not updated in a while, especially your sound card.<\/p>\n<p>If you don\u2019t want to go through the stress of updating your device drivers one after the other, you\u2019ll be better off using a dedicated driver-updating tool such as Auslogics Driver Updater.<\/p>\n<p>The program will scan your computer for drivers that are corrupt and out of date. Once it finds them, it will allow you to update them automatically.<\/p>\n<p>You\u2019ll get the premium feature of updating every problematic driver at once for a small fee.<br \/>\n<br \/>\nFollow these steps to download and install the tool:<\/p>\n<ol>\n<li>Open <a href=\"https:\/\/www.auslogics.com\/go\/blog_auslogics_fromarticles\/en\/software\/driver-updater\/downloads\/?ref=fix-crashing-problems-in-saints-and-sinners\">this link<\/a> in your web browser.<\/li>\n<li>Once you get to the web page, click on the Download button.<\/li>\n<li>After your browser downloads the setup file, run it.<\/li>\n<li>Click on the Yes button once the User Account Control dialog box appears.<\/li>\n<li>Choose your preferred language once you see the setup wizard, select an installation directory, and then enter other preferences.<\/li>\n<li>After that, click on the \u201cClick to install\u201d button.<\/li>\n<li>Once the installation process is complete, allow the tool to run.<\/li>\n<li>Click on the Start Scan button.<\/li>\n<li>If your graphics card driver shows up in the list of problematic drivers, click on the Update button.<\/li>\n<li>Restart your PC and check for the crashing issue in the game once your drivers have been downloaded and installed.<\/li>\n<\/ol>\n<h2>Restrict your antivirus program<\/h2>\n<p>You could be suffering from a case of antivirus interference. It\u2019s not news that system protection programs don\u2019t always play nice with new or updated games. So, make sure this isn\u2019t the case by adding your game\u2019s installation folder as an exception in the program.<\/p>\n<p>Note that every antivirus program has a different name for the Exceptions feature. If you don\u2019t know how to use the feature in your security application, you can go to the support page of your app\u2019s developer to find a guide.<\/p>\n<p>If your main antivirus program is Windows Security, however, then you should follow the steps below:<\/p>\n<ol>\n<li>Right-click on the Start button and click on Settings in the Quick Access menu. Using the Windows + I keyboard combination will launch Settings faster.<\/li>\n<li>After the home screen of the app shows up, click on the Update &amp; Security icon.<\/li>\n<li>Next, click on Windows Update in the left pane of the Update &amp; Security interface.<\/li>\n<li>Click on Virus &amp; Threat Protection under Protection Areas.<\/li>\n<li>After the Virus &amp; Threat Protection page opens, click on Manage Settings under Virus &amp; Threat Protection Settings.<\/li>\n<li>On the next screen, click \u201cAdd or remove exclusions\u201d under Exclusions.<\/li>\n<li>Now, click on the \u201cAdd an Exclusion\u201d icon and tap \u201cFolder\u201d in the context menu.<\/li>\n<li>After the Select Folder dialog shows up, navigate to the installation folder of TWDSS and select it.<\/li>\n<li>You can now run the game to check if the crashing problem persists.<\/li>\n<\/ol>\n<h2>Make sure the game is being processed by your dedicated graphics card<\/h2>\n<p>The Walking Dead: Saints and Sinners is not designed to run on less powerful graphics adapters, especially integrated ones. If your PC has two graphics cards, it\u2019s possible that the game is being forced to run on the integrated card. In this case, the game will always crash because the card it\u2019s running on doesn\u2019t have the required firepower to process it. So, make sure you force the game to run on your dedicated video adapter alone regardless of which power option your computer is currently on.<\/p>\n<p>We\u2019ll be showing you how to use the Settings app, NVIDIA Control Panel, and AMD Radeon Settings to apply this fix.<\/p>\n<h3>Using the NVIDIA Control Panel:<\/h3>\n<ol>\n<li>Right-click on your Desktop\u2019s empty surface and click on NVIDIA Control Panel.<\/li>\n<li>Once the app appears, go to the left sidebar and click on Manage 3D Settings under 3D Settings.<\/li>\n<li>Switch to the main screen, stay in the General tab, and then select \u201cHigh-performance NVIDIA processor\u201d in the Preferred Graphics Processor drop-down menu.<\/li>\n<li>After that, switch to the Program Settings tab.<\/li>\n<li>Select The Walking Dead: Saints and Sinners under Select Program to Customize. If the game isn\u2019t on the list, click on the Add button, then navigate to its installation folder and add it.<\/li>\n<li>Now, go to \u201cSelect the preferred graphics processor for this program\u201d and click \u201cHigh-performance NVIDIA processor.\u201d<\/li>\n<li>Click on the Apply button to save your changes.<\/li>\n<\/ol>\n<h3>Using AMD Radeon Settings<\/h3>\n<ol>\n<li>Press and hold the Windows logo key, then tap R on your keyboard to launch the Run dialog box.<\/li>\n<li>After Run opens, type \u201ccontrol panel\u201d into the text field and hit the Enter key.<\/li>\n<li>Once the Control Panel opens, go to the \u201cView by\u201d drop-down and select Large Icons.<\/li>\n<li>Click on AMD Radeon Settings.<\/li>\n<li>Once AMD Radeon Settings opens, go to the top of the window and click on System.<\/li>\n<li>After the System interface appears, click on Switchable Graphics in the top-left corner.<\/li>\n<li>You\u2019ll now see the Running Applications view of the Switchable Graphics interface.<\/li>\n<li>If The Walking Dead: Saints and Sinners is open, you should see it. Click on its arrow and select High Performance.<\/li>\n<li>If the game isn\u2019t running or not visible in the Running Applications view, navigate to the top-right corner of the window and click on Running Applications.<\/li>\n<li>Click on Installed Profiled Applications on the next page in the same position.<\/li>\n<li>Locate TWDSS and change its Switchable Graphics option to High Performance.<\/li>\n<li>If the game still isn\u2019t visible, head to the top-right corner and click on the Browse button, then navigate to the game\u2019s installation folder in the dialog box that opens and add it.<\/li>\n<li>You can now change its option to High Performance.<\/li>\n<\/ol>\n<p>Note that:<\/p>\n<ul>\n<li>The Power Saving option means that the game will run on the integrated GPU.<\/li>\n<li>The \u201cBased on Power Source\u201d option implies that the game will be forced to run on the integrated GPU whenever your PC is saving power and the dedicated card when your laptop is plugged to a power source.<\/li>\n<\/ul>\n<h3>Using the Settings App<\/h3>\n<ol>\n<li>Right-click on your Desktop and click on Display Settings.<\/li>\n<li>Once you see the Display interface of the Settings app, scroll to the bottom of the window and click on Graphics Settings.<\/li>\n<li>On the Graphics Settings screen, go to the drop-down menu under \u201cChoose an app to set preference\u201d and select Classic App.<\/li>\n<li>Next, click on the Browse button, then go to the installation folder of The Walking Dead: Saints and Sinners and double-click on the game\u2019s EXE file.<\/li>\n<li>Once the game\u2019s label appears, click on it, then click on Options.<\/li>\n<li>Now, select High Performance in the dialog box that pops up and click on the Save button.<\/li>\n<\/ol>\n<h2>Conclusion<\/h2>\n<p>All things being equal, you should now be able to run the game for hours without going through the ordeal of random crashes. If you have any questions or want to share your thoughts on the issue, you\u2019re welcome to use the comments section below.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Saints and Sinners is the latest Walking Dead game that challenges all your skills as a gamer. If scavenging through the ruins of a flooded New Orleans isn\u2019t exacting enough, wait till you find out the particulars of survival-critical side missions and face impossible dilemmas that will affect the people of the city. No doubt, [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":89913,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[893,823],"tags":[1055,1073,137,1053,75],"class_list":["post-16547","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-game-fixes","category-gaming","tag-amd","tag-directx","tag-gaming","tag-nvidia","tag-windows-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Get Rid of Crashing Problems in Saints and Sinners? &#8212; Auslogics Blog<\/title>\n<meta name=\"description\" content=\"We\u2019ve compiled all the workarounds and fixes that will help you get rid of the crash problem in Saints and Sinners.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.auslogics.com\/en\/articles\/wp-json\/wp\/v2\/posts\/16547\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Get Rid of Crashing Problems in Saints and Sinners?\" \/>\n<meta property=\"og:description\" content=\"We\u2019ve compiled all the workarounds and fixes that will help you get rid of the crash problem in Saints and Sinners.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.auslogics.com\/en\/articles\/fix-crashing-problems-in-saints-and-sinners\/\" \/>\n<meta property=\"og:site_name\" content=\"Auslogics Blog | Tips to Diagnose &amp; Resolve Computer Issues\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Auslogics\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-15T18:29:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-04T12:21:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2020\/04\/How-to-Get-Rid-of-Crashing-Problems-in-Saints-and-Sinners.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"715\" \/>\n\t<meta property=\"og:image:height\" content=\"408\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Llynda Ezesinachi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Llynda Ezesinachi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"13 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/fix-crashing-problems-in-saints-and-sinners\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/fix-crashing-problems-in-saints-and-sinners\\\/\"},\"author\":{\"name\":\"Llynda Ezesinachi\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/#\\\/schema\\\/person\\\/cde0cfa56a45f33454b4010ff05bc338\"},\"headline\":\"How to Get Rid of Crashing Problems in Saints and Sinners?\",\"datePublished\":\"2020-04-15T18:29:42+00:00\",\"dateModified\":\"2025-04-04T12:21:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/fix-crashing-problems-in-saints-and-sinners\\\/\"},\"wordCount\":2896,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/fix-crashing-problems-in-saints-and-sinners\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/How-to-Get-Rid-of-Crashing-Problems-in-Saints-and-Sinners.webp\",\"keywords\":[\"AMD\",\"DirectX\",\"Gaming\",\"NVIDIA\",\"Windows Updates\"],\"articleSection\":[\"Game Fixes\",\"Gaming\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/fix-crashing-problems-in-saints-and-sinners\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/fix-crashing-problems-in-saints-and-sinners\\\/\",\"url\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/fix-crashing-problems-in-saints-and-sinners\\\/\",\"name\":\"How to Get Rid of Crashing Problems in Saints and Sinners? 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