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Causes of the \u201cBluetooth Peripheral Device Driver Not Found\u201d Error<\/h2>\n
There are several common reasons for why you may be seeing the \u201cBluetooth peripheral device driver not found\u201d error message on your screen:<\/p>\n
- \n
- Outdated, missing or corrupted driver<\/strong>: If the Bluetooth device’s driver is outdated, corrupted or missing\u00a0 from the system, Windows cannot properly recognize or connect the device<\/li>\n
- \n
Removed system files.<\/strong> First, you may have removed some files by accident, and this may have included some key Bluetooth drivers. Have you completed a PC cleanup<\/a> recently? Maybe uninstalled some software? Look into your cleanup history if you\u2019ve used a tool like Disk Cleanup<\/a> or a third-party app and check for Bluetooth-related files.<\/p>\n<\/li>\n
- \n
Reinstalled Windows.<\/strong> If you have reinstalled Windows recently, there is a chance that your Bluetooth drivers did not get reinstalled automatically. Or, they did get reinstalled but were replaced with generic drivers that don\u2019t fully support your device (and that\u2019s the reward you get for going through the wonderful adventure of reinstalling Windows, right?).<\/p>\n<\/li>\n<\/ul>\n
Check your Device Manager and see if any Bluetooth devices are listed with a warning symbol\u2014this is how you know that a driver may need to be updated or reinstalled.<\/p>\n
\n\ud83d\udccc Follow this useful guide:<\/strong> How to Check if My Drivers Are Up to Date on Windows 10 PC?<\/a><\/p>\n
\n- \n
- \n
Formatted hard drive.<\/strong> When you format a hard drive<\/a>, you remove everything that\u2019s on it. And this includes the Bluetooth drivers that may have been on it. If this is the case and you didn\u2019t back up your drivers, there is no way around this: you will need to find the correct Bluetooth drivers and install them again.<\/p>\n<\/li>\n<\/ul>\n
\n\ud83d\udccc Also read: <\/strong>How to Download, Install, and Update Bluetooth Drivers on a Windows 10 PC<\/a><\/p>\n
\nHow to Fix the \u201cBluetooth Peripheral Device Driver Not Found\u201d Error<\/h2>\n
Well, now that we\u2019ve covered the \u201cwhys\u201d for the \u201cBluetooth peripheral device driver not found\u201d, let\u2019s get into the \u201chows.\u201d There are several fixes you can try to get rid of the error.<\/p>\n
\r\n\t<\/p>\nBefore we get into the more complicated fixes, let\u2019s check one quick thing: is the USB port via which your Bluetooth dongle is connected working properly?<\/p>\n
If you think a faulty USB port may be the problem, try unplugging the dongle and connecting it to a different port. If it works fine, your USB port may be the problem, and you may need to fix it.<\/p>\n
\n\ud83d\udccc We got you covered: <\/b>How to Fix USB-C Port Not Working on Windows 10? <\/a><\/p>\n
\n<\/div>\r\n<\/div>\n
Fix one: Run the Bluetooth troubleshooter<\/h3>\n
Let\u2019s try the simplest fixes first. The Bluetooth troubleshooter is made for just that\u2014it\u2019s a built-in Windows tool that can detect and resolve minor Bluetooth problems. The Bluetooth troubleshooter may not be able to fix the more complex Bluetooth problems, but it is a good place to start.<\/p>\n
Here\u2019s what you do:<\/p>\n
- \n
- Press the
Win key + I<\/code> on your keyboard to open the Settings window.<\/li>\n- When in Settings, go to Update and Security<\/i>.<\/li>\n<\/ul>\n
\r\n\r\n![\"Click]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n- \n
- On the left, select Troubleshoot<\/i>.<\/li>\n
- Go to Other troubleshooters<\/i>.<\/li>\n<\/ul>\n
\r\n\r\n![\"Select]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n- \n
- Here, locate Bluetooth <\/i> and click Run<\/i>.<\/li>\n<\/ul>\n\r\n\r\n
![\"Run]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n- \n
- Now, all you need to do is follow the on-screen instructions while the troubleshooter does its work.<\/li>\n<\/ul>\n
As we\u2019ve mentioned above, the Bluetooth troubleshooter may not be able to fix an issue that is too complex. So, if you are still looking at the \u201c Bluetooth peripheral device driver not found \u201d error, let\u2019s move on to the next fix.<\/p>\n
Fix two: Make sure the Bluetooth Support Service is running<\/h3>\n
The Bluetooth Support Service runs in the background on your PC and makes sure your computer works properly with connected Bluetooth devices. So, as you are having issues with Bluetoith, let\u2019s first check if the service is on:<\/p>\n
- \n
- Press the
Windows key + R<\/code>, type \u201cservices.msc,\u201d <\/i> and press Enter. <\/i><\/li>\n<\/ul>\n\r\n\r\n![\"Type]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n- \n
- Scroll down to find Bluetooth Support Service <\/i>and double-click it to get to Properties<\/i>.<\/li>\n<\/ul>\n\r\n\r\n
![\"Scroll]()
Bluetooth Support Service <\/i>and double-click it to get to Properties <\/i>\" class=\"lazyload screenshots__image\">\r\n <\/div>\r\n <\/div>\r\n<\/div>\n- \n
- Check if Startup type <\/i> is set to Automatic. <\/i><\/li>\n
- If the service is not running, click Start. <\/i><\/li>\n
- Click Apply <\/i> and then OK. <\/i><\/li>\n<\/ul>\n
Now, restart your PC. Is the error message still there? Let\u2019s move on.<\/p>\n
Fix three: Reinstall the Bluetooth device<\/h3>\n
If none of the above works, go on and reinstall your Bluetooth device. Sometimes, this is exactly what\u2019s needed to give Bluetooth a fresh start and wipe all error messages out. Here are the steps:<\/p>\n
- \n
- On your keyboard, press the
Windows key + R<\/code> to launch the Run dialog box.<\/li>\n- Once the Run dialog box is up, type \u201c <\/i>devmgmt.msc <\/i>,\u201d <\/i> then hit Enter.<\/li>\n<\/ul>\n
\r\n\r\n![\"Type]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n- \n
- When the Device Manager window pops up, you will see a list of device drivers.<\/li>\n
- Expand the Bluetooth <\/i> category.<\/li>\n<\/ul>\n\r\n\r\n
![\"Expand]()
Bluetooth <\/i> category \" class=\"lazyload screenshots__image\">\r\n <\/div>\r\n <\/div>\r\n<\/div>\n- \n
- Right-click your Bluetooth device and click Uninstall device <\/i>.<\/li>\n
- Check the box that says, \u201cDelete the driver software for this device,\u201d <\/i> if available.<\/li>\n<\/ul>\n
Your Bluetooth device will now be uninstalled. Once you restart your computer, Windows will automatically reinstall the Bluetooth driver. Now, if this doesn\u2019t work, you will need to look into updating your drivers.<\/p>\n
Fix four: Use Device Manager to update Bluetooth peripheral device drivers<\/h3>\n
Here are the steps:<\/p>\n
- \n
- Go to Device Manager.<\/li>\n
- Click the Other devices <\/i> category to expand its contents.<\/li>\n<\/ul>\n\r\n\tNote<\/div>\r\n\tAs we\u2019ve mentioned above, if there is a yellow exclamation mark beside the device driver, it means that it is either damaged, corrupted, outdated, or missing. <\/div>\r\n<\/div>\n
- \n
- Now, you need to update all of the Bluetooth peripheral devices drivers, even if any of them do not have a yellow exclamation mark.<\/li>\n
- Right-click one of the devices, then select Update driver<\/i>.<\/li>\n
- From the available choices, select the Search automatically for drivers <\/i> option.<\/li>\n
- If you cannot see any Bluetooth peripheral devices under Other devices<\/i>, you can go to the menu bar, then click View<\/i>. Select Show hidden devices<\/i> from the options.<\/li>\n<\/ul>\n
\r\n\r\n![\"Select]()
Show hidden devices<\/i>\" class=\"lazyload screenshots__image\">\r\n <\/div>\r\n <\/div>\r\n<\/div>\n- \n
- Now, Device Manager will search for the relevant driver automatically. It will also download and install the driver for you.<\/li>\n<\/ul>\n
After the driver has been updated, we suggest that you try to connect your mobile device to your PC again to see if the error is gone.<\/p>\n
Fix five: Download and install the Bluetooth peripheral device from the manufacturer\u2019s website<\/h3>\n
If, for any reason, you cannot update your Bluetooth driver via Device Manager (for instance, Device Manager cannot locate the right driver), you will need to update the driver manually.<\/p>\n
Before you can do that, you will need to download the latest version of the driver from the manufacturer\u2019s website first.<\/p>\n
If you do not know how to download the Bluetooth peripheral device driver, do not worry because we\u2019ve got you covered.<\/p>\n
The first thing you need to do is determine whether you have a 64-bit or 32-bit operating system. To check that information, you need to follow the steps below:<\/p>\n
- \n
- Press the
Windows key + E<\/code> on your keyboard. Doing so will open File Explorer.<\/li>\n- Go to the left-pane menu, then right-click This PC <\/i>.<\/li>\n
- Select Properties <\/i> from the options.<\/li>\n<\/ul>\n
\r\n\r\n![\"Select]()
Properties <\/i> from the options \" class=\"lazyload screenshots__image\">\r\n <\/div>\r\n <\/div>\r\n<\/div>\n- \n
- Expand the Device specifications <\/i> category (Windows 11) or go to the System Properties <\/i> window (Windows 10).<\/li>\n
- You will see what type of operating system you have next to System type <\/i> (Windows 11) or under the System <\/i> category (Windows 10).<\/li>\n<\/ul>\n
\r\n\r\n![\"You]()
System type <\/i>\" class=\"lazyload screenshots__image\">\r\n <\/div>\r\n <\/div>\r\n<\/div>\nAfter determining your operating system type, you need to go online and search for the latest version of the driver.<\/p>\n
\r\n\tMake sure that it is compatible with your processor and OS. After downloading the driver, double-click the file to run the installation process. <\/div>\r\n<\/div>\nFollow the instructions on the screen to complete the installation.<\/p>\n
The next step is to update the existing faulty driver. To do that, you need to follow the steps below:<\/p>\n
- \n
- Open the Run dialog box by pressing the
Windows key + R<\/code> on your keyboard.<\/li>\n- Inside the Run dialog box, type \u201c <\/i>devmgmt.msc <\/i>,\u201d <\/i> then click OK<\/i>.<\/li>\n<\/ul>\n
\r\n\r\n![\"Type]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n- \n
- Now, expand the contents of the Other devices <\/i> category.<\/li>\n
- Right-click one of the Bluetooth Peripheral Device <\/i> entries, then select Update driver<\/i>.<\/li>\n
- Instead of choosing the Search automatically for drivers <\/i> option, select Browse my computer for drivers<\/i>.<\/li>\n
- A new window will open; select the Let me pick from a list of available drivers on my computer <\/i> option.<\/li>\n
- You will see a list of drivers. Look for Bluetooth Radios <\/i>, then left-click it.<\/li>\n
- Click Next <\/i> to proceed.<\/li>\n
- If you can\u2019t find Bluetooth Radios <\/i>, click on Show All Devices. <\/i><\/li>\n
- Go to the Manufacturer <\/i> list, then choose Microsoft Corporation <\/i>.<\/li>\n
- Now, go to the right pane and select Windows Mobile-Based Device Support<\/i>.<\/li>\n
- Click Next <\/i>.<\/li>\n
- If you see warnings, just proceed by clicking Next <\/i> until you see the Finish <\/i> button.<\/li>\n<\/ul>\n
Once the process is complete, you need to go to Device Manager to see if the device has been installed successfully. All you need to do is expand the Bluetooth Radios <\/i> category, then check if Windows Mobile-Based Device Support <\/i> is available.<\/p>\n
\n\ud83d\udccc Also read: <\/b>[EASY GUIDE] How to Update Device Drivers on a Windows 10 PC? <\/a><\/p>\n
\nFix six: Use Auslogics Driver Updater to update Bluetooth drivers<\/h3>\n
There is one thing we\u2019ve learned above: updating Bluetooth peripheral device drivers manually can take quite some time. What\u2019s more, if you download and install the wrong driver, you might end up dealing with system instability issues\u2014and nobody wants that.<\/p>\n
Thankfully, there is a more convenient and reliable way to update your drivers. You can use Auslogics Driver Updater<\/a> to automate the entire process.<\/p>\n
Once you\u2019ve installed Auslogics Driver Updater, the tool will automatically recognize your operating system and processor type. Here\u2019s how to use it:<\/p>\n
- \n
- First, download Auslogics Driver Updater<\/a> from the official website.<\/li>\n
- Once the program is installed, run it and click Update drivers.<\/li>\n<\/ul>\n
\r\n\r\n![\"\"]()
\r\n <\/div>\r\n <\/div>\r\n<\/div>\n- \n
- The program will then scan your system and give you a list of all outdated drivers on your PC.<\/li>\n
- You will have the option for each driver to:\n
- \n
- Update them right away: click Update<\/em>.<\/li>\n
- Not update them right now: click Ignore<\/em>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
\r\n\tPRO TIP<\/div>\r\nAnd you are in luck! Auslogics have just released Driver Updater 2.0<\/a> . The latest version offers even more comprehensive driver updates.<\/p>\nNow, you can also check your CPU, GPU, and disk temperature in real time! On top of that, you get to check drivers for viruses and use smart algorithms to precisely install only the official manufacturer-recommended updates.<\/div>\r\n
\r\n Download for Free<\/a>\r\n Learn More<\/a>\r\n <\/div>\r\n<\/div>\r\n\nFinal Fix Opportunity: Run the System File Checker (SFC)<\/h3>\n
If the error persists, there may be corrupted system files <\/a> affecting the driver, causing the \u201c Bluetooth peripheral device driver not found \u201d error. To check if this is the case, run an SFC scan. Here\u2019s how:<\/p>\n
- Not update them right now: click Ignore<\/em>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
- Update them right away: click Update<\/em>.<\/li>\n
- Once the program is installed, run it and click Update drivers.<\/li>\n<\/ul>\n
- Right-click one of the Bluetooth Peripheral Device <\/i> entries, then select Update driver<\/i>.<\/li>\n
- Inside the Run dialog box, type \u201c <\/i>devmgmt.msc <\/i>,\u201d <\/i> then click OK<\/i>.<\/li>\n<\/ul>\n
- You will see what type of operating system you have next to System type <\/i> (Windows 11) or under the System <\/i> category (Windows 10).<\/li>\n<\/ul>\n
- Go to the left-pane menu, then right-click This PC <\/i>.<\/li>\n
- Press the
- From the available choices, select the Search automatically for drivers <\/i> option.<\/li>\n
- Check the box that says, \u201cDelete the driver software for this device,\u201d <\/i> if available.<\/li>\n<\/ul>\n
- Right-click your Bluetooth device and click Uninstall device <\/i>.<\/li>\n
- Once the Run dialog box is up, type \u201c <\/i>devmgmt.msc <\/i>,\u201d <\/i> then hit Enter.<\/li>\n<\/ul>\n
- If the service is not running, click Start. <\/i><\/li>\n
- Check if Startup type <\/i> is set to Automatic. <\/i><\/li>\n
- Scroll down to find Bluetooth Support Service <\/i>and double-click it to get to Properties<\/i>.<\/li>\n<\/ul>\n
- Press the
- Now, all you need to do is follow the on-screen instructions while the troubleshooter does its work.<\/li>\n<\/ul>\n
- Go to Other troubleshooters<\/i>.<\/li>\n<\/ul>\n
- When in Settings, go to Update and Security<\/i>.<\/li>\n<\/ul>\n
- Press the
- \n
![\"Click](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/09\/update-and-security-windows-10.png\")
\r\n <\/div>\r\n ![\"Select](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/09\/Select-Other-Troubleshooters-on-the-System-Troubleshoot-page.-.png\")
\r\n <\/div>\r\n ![\"Run](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2023\/09\/Run-Bluetooth-Troubleshooter-Windows-10.webp\")
\r\n <\/div>\r\n ![\"Type](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/07\/unnamed-203.png\")
\r\n <\/div>\r\n ![\"Scroll](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2022\/10\/unnamed-62.png\")
Bluetooth Support Service <\/i>and double-click it to get to Properties <\/i>\" class=\"lazyload screenshots__image\">\r\n <\/div>\r\n ![\"Type](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/04\/Screenshot-3.png\")
\r\n <\/div>\r\n ![\"Expand](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2022\/10\/unnamed-59.png\")
Bluetooth <\/i> category \" class=\"lazyload screenshots__image\">\r\n <\/div>\r\n ![\"Select](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2021\/04\/show-hidden-devices.png\")
Show hidden devices<\/i>\" class=\"lazyload screenshots__image\">\r\n <\/div>\r\n ![\"Select](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2022\/10\/screenshot-A-1.png\")
Properties <\/i> from the options \" class=\"lazyload screenshots__image\">\r\n <\/div>\r\n ![\"You](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2022\/10\/screenshot-B.png\")
System type <\/i>\" class=\"lazyload screenshots__image\">\r\n <\/div>\r\n ![\"\"](\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/08\/Screenshot-4-2.png\")
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