{"id":10259,"date":"2024-06-28T20:56:09","date_gmt":"2024-06-28T20:56:09","guid":{"rendered":"https:\/\/www.auslogics.com\/en\/articles\/?p=10259"},"modified":"2025-04-18T06:43:48","modified_gmt":"2025-04-18T06:43:48","slug":"unexpected-error-is-keeping-you-from-moving-the-file","status":"publish","type":"post","link":"https:\/\/www.auslogics.com\/en\/articles\/unexpected-error-is-keeping-you-from-moving-the-file\/","title":{"rendered":"[FIXED] \u201cAn Unexpected Error Is Keeping You from Copying the File\u201d Issue"},"content":{"rendered":"<p>Dealing with issues about file transfers can be annoying, especially after receiving such a scary message as &ldquo;An unexpected error is keeping you from copying the fil e&rdquo; on your computer.&nbsp; There are many probable reasons why it occurs, though, like corrupted files, being denied access rights to certain files, and even interference from antivirus software.&nbsp; In this guide, we are going to look at the usual reasons for this error. And then provide working solutions to help you overcome it and transfer your files without an issue.&nbsp; Let&rsquo;s begin. <\/p>\n<h2>What Is the &ldquo;An Unexpected Error Is Keeping You from Deleting the File&rdquo; Error?<\/h2>\n<p>\nIf you&rsquo;ve ever received the error message &ldquo;An unexpected error is keeping you from moving the file,&rdquo; then it could mean that there is something that makes it impossible to move this file.<\/p>\n<p>There are other numerous codes related to this problem like 0x80070570, 0x80071771 0x80071129, 0x80070780, 0x80004005, 0x8007016A, and 0x8007005.<\/p>\n<p>The main culprits of the &ldquo;A n unexpected error is keeping you from deleting the file &rdquo; error are usually:&nbsp;\n<\/p>\n<ul>\n<li aria-level=\"1\">File encryption, <\/li>\n<li aria-level=\"1\">Target disk being corrupted,&nbsp; <\/li>\n<li aria-level=\"1\">Change of file or folder ownership,&nbsp; <\/li>\n<li aria-level=\"1\">Disk failures, <\/li>\n<li aria-level=\"1\">Your antivirus software, <\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/www.auslogics.com\/en\/articles\/know-windows-10-computer-infected\/\">Malware infections <\/a>. <\/li>\n<\/ul>\n<p>Let&rsquo;s go through the solutions to permanently fix the error. <\/p>\n<h2>How to Fix the &ldquo;Unexpected Error Is Keeping You from Moving the File&rdquo;?<\/h2>\n<p>\nFollow the steps below to fix the issue preventing you from moving, deleting, or copying your files:\n<\/p>\n<h3>Fix 1: Make sure the file format is supported<\/h3>\n<p>\nIf the folder you&rsquo;re copying doesn&rsquo;t have the NTFS file format, the system won&rsquo;t recognize it. And this can cause the &ldquo;Unexpected error is keeping you from copying the file&rdquo; error.<\/p>\n<p>If you have a dual-boot option, try transferring the file from the Linux system and then copying the file within the  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/fix-windows-shellexperiencehost-exe\/\">Windows shell <\/a>. <\/p>\n<p>This should solve the error issue.\n<\/p>\n<h3>Fix 2: Use an archive extractor tool<\/h3>\n<p>Stuck with a zipped file that  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/fix-file-explorer-search-not-working-win10\/\">File Explorer <\/a> can&rsquo;t open? The error &ldquo;A n unexpected error is keeping you from copying the file &rdquo; may occur.&nbsp; The easy way to fix this is to use a third-party archive extractor tool like WinRAR to open the files. This should easily correct the problem! <\/p>\n<h3>Fix 3: Get the right permission<\/h3>\n<p>\nYou may be experiencing the &ldquo;An unexpected error is keeping you from deleting the file&rdquo; message because of insufficient permissions.<\/p>\n<p>Here&rsquo;s how to check and fix that:\n<\/p>\n<ul>\n<li aria-level=\"1\">Right-click on the file and select  <i>Properties <\/i>. <\/li>\n<li aria-level=\"1\">Go to the  <i>Security <\/i> tab. <\/li>\n<li aria-level=\"1\">Look for your username and check if all necessary permissions are selected. <\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2019\/06\/unnamed-67.png\" alt=\"Right-click on the file and select  Properties and go &nbsp;to the  Security  tab \" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>If not, click  <i>Edit <\/i>, select the necessary permissions, and click  <i>Apply <\/i> and  <i>OK <\/i>. <\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2019\/06\/unnamed-68.png\" alt=\"Click Edit, select the necessary permissions, and click Apply and OK\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>If the  &ldquo;An unexpected error is keeping you from deleting the file &rdquo; error is still happening, go to the next step. <\/p>\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-5626105816785274\"\r\ncrossorigin=\"anonymous\"><\/script>\r\n<!-- Middle_CTA -->\r\n<ins class=\"adsbygoogle\" style=\"display:inline-block;width:728px;height:90px\" data-ad-client=\"ca-pub-5626105816785274\" data-ad-slot=\"4017758677\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<h3>Fix 4: Scan your hard drive and check for errors<\/h3>\n<p>You can  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/ultimate-guide-how-to-fix-hard-drive-errors\/\">check your hard drive for errors <\/a> using the Command Prompt. Here&rsquo;s how: <\/p>\n<ul>\n<li aria-level=\"1\">Right-click the <em>Start<\/em> button and select  <i>Command Prompt (Admin). <\/i><\/li>\n<li aria-level=\"1\">Alternatively, type  <code>command prompt <\/code>&nbsp;in the Windows search bar, right-click, and choose  <i>Run as administrator. <\/i><\/li>\n<li aria-level=\"1\">In the <em>Command Prompt<\/em>, type  <code>chkdsk \/f C: <\/code>&nbsp;and press <code>Enter<\/code>. <\/li>\n<li aria-level=\"1\">Once the scan is complete, restart your computer and see if the issue is resolved. <\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2019\/06\/unnamed-69.png\" alt=\"In the Command Prompt, type chkdsk \/f \/C and press Enter\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>If the error persists, try the next solution! <\/p>\n<hr>\n<p><b>Related<\/b>:  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/cmd-navigation-how-to-change-directory-in-cmd-command-prompt\/\">Change Directory in CMD (Command Prompt) <\/a><\/p>\n<hr>\n<h3>Fix 5: Run DISM and SFC scans<\/h3>\n<p>Missing or  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/how-to-find-and-fix-corrupted-files-in-windows-10\/\">corrupted system files <\/a> can cause the &ldquo;A n unexpected error is keeping you from moving the file &rdquo; message.&nbsp; Scanning your system files using SFC (System File Checker) or DISM (Deployment Imaging Service and Management Tool) can help rule out this issue.&nbsp; <b>How to run the DISM scan<\/b>Follow the steps below:&nbsp; <\/p>\n<ul>\n<li aria-level=\"1\">Press <code>Windows key + R<\/code> to open the <em>Run<\/em> dialog. <\/li>\n<li aria-level=\"1\">Type  <code>cmd <\/code>&nbsp;and press <code>Ctrl + Shift + Enter<\/code> to open the <em>Command Prompt<\/em> with administrative privileges. <\/li>\n<li aria-level=\"1\">Type <code>DISM \/Online \/Cleanup-Image \/ScanHealth<\/code>&nbsp;and press <code>Enter<\/code>.<\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2019\/06\/unnamed-70.png\" alt=\"Type DISM \/Online \/Cleanup-Image \/ScanHealth and press Enter\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li>After that, type  <code>DISM \/Online \/Cleanup-Image \/RestoreHealth <\/code>&nbsp;and press <code>Enter<\/code>. <\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2019\/06\/unnamed-71.png\" alt=\"Type DISM \/Online \/Cleanup-Image \/RestoreHealth and press Enter\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<ul>\n<li aria-level=\"1\">Restart your computer. <\/li>\n<\/ul>\n<p><b>How to run the SFC scan&nbsp;<\/b><\/p>\n<ul>\n<li aria-level=\"1\">Open the  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/windows-command-prompt-28-most-useful-cmd-commands-with-examples\/\">Command Prompt <\/a> with administrative privileges again. <\/li>\n<li aria-level=\"1\">Type  <code>sfc \/scannow <\/code>&nbsp;and press <code>Enter<\/code>. <\/li>\n<li aria-level=\"1\">Restart your computer once the scan is complete. <\/li>\n<\/ul>\n<div class=\"screenshots\">\r\n  <div class=\"screenshots__image-shadow\">\r\n    <img data-src=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2019\/06\/unnamed-72.png\" alt=\"Type sfc \/scannow and press Enter\" class=\"lazyload screenshots__image\">\r\n  <\/div>\r\n  <div class=\"screenshots__description\"><\/div>\r\n<\/div>\n<p>If the error persists after these scans, consider the next solution.\n<\/p>\n<h3>Fix 6: Scan for malware<\/h3>\n<p>The built-in tool,  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/windows-10-prevents-antivirus-installation\/\">Windows Defender <\/a>, is actually a good tool for removing viruses and malware on a PC.&nbsp; However, there are instances where it might not work as well as other third-party malware tools.&nbsp; <\/p>\n<div class=\"cta-block cta-block_native top\" data-cta-type=\"native\" data-cta-position=\"bottom\">\r\n\t<div class=\"cta-block__top\">PRO TIP<\/div>\r\n    <div class=\"cta-block__text_native\">That&rsquo;s why we recommend that you install <a href=\"\/en\/software\/anti-malware\/after-download\/\">Auslogics Anti-Malware<\/a> for total protection on your computer. Auslogics Anti-Malware thoroughly scans your system to find malicious items and delete them. And it&rsquo;s compatible with any antivirus program, so you won&rsquo;t have any compatibility issues.<\/div>\r\n    <div class=\"cta-block__btn-group top\">\r\n        <a class=\"cta-block__download-btn\" href=\"\/en\/software\/anti-malware\/after-download\/\">Download for Free<\/a>\r\n        <a class=\"cta-block__learn-more\" href=\"\/en\/software\/anti-malware\/\">Learn More<\/a>\r\n    <\/div>\r\n<\/div>\r\n\n<hr>\n<p><b>Check out this article<\/b>:  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/auslogics-anti-malware-features-and-reviews\/\">Auslogics Anti-Malware: Features and Reviews <\/a><\/p>\n<hr>\n<h2>Conclusion<\/h2>\n<p>\nIf you follow the methods in this article, you should be able to resolve the &ldquo;An unexpected error is keeping you from copying the file&rdquo; error.<\/p>\n<p>However, if none of the methods are working, you may have to play hardball and  <a href=\"https:\/\/www.auslogics.com\/en\/articles\/easily-reset-your-pc-how-to-factory-reset-a-windows-10-11-computer\/\">reset your computer <\/a>. This is not a solution I personally recommend, and that&rsquo;s why I didn&rsquo;t include it in the main solutions.&nbsp; <\/p>\n<p>But if the error is causing you too much frustration, this may help. Keep your data protected when going with this option. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you can\u2019t copy files to your preferred destination and you get this message every time, \u201cAn unexpected error is keeping you from copying the file,\u201d you\u2019re in the right place! Keep reading to fix the problem without using your data.<\/p>\n","protected":false},"author":87,"featured_media":68929,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[815,881],"tags":[719,49,23],"class_list":["post-10259","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-maintenance","category-windows-update-errors","tag-errors","tag-malware","tag-pc-diagnostics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>[FIXED] \u201cAn Unexpected Error Is Keeping You from Copying the File\u201d&#8212; Auslogics Blog<\/title>\n<meta name=\"description\" content=\"Running into &#039;An Unexpected Error Is Keeping You from Copying the File&#039;? We look into triggers and offer insights on how to fix the error.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.auslogics.com\/en\/articles\/wp-json\/wp\/v2\/posts\/10259\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[FIXED] \u201cAn Unexpected Error Is Keeping You from Copying the File\u201d Issue\" \/>\n<meta property=\"og:description\" content=\"Running into &#039;An Unexpected Error Is Keeping You from Copying the File&#039;? We look into triggers and offer insights on how to fix the error.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.auslogics.com\/en\/articles\/unexpected-error-is-keeping-you-from-moving-the-file\/\" \/>\n<meta property=\"og:site_name\" content=\"Auslogics Blog | Tips to Diagnose &amp; Resolve Computer Issues\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Auslogics\" \/>\n<meta property=\"article:published_time\" content=\"2024-06-28T20:56:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-18T06:43:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.auslogics.com\/en\/articles\/wp-content\/uploads\/2024\/06\/An-Unexpected-Error-Is-Keeping-You-from-Copying-the-File.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1792\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Aziz Hamidov\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:description\" content=\"Running into &#039;An Unexpected Error Is Keeping You from Copying the File&#039;? We look into triggers and offer insights on how to fix the error.\" \/>\n<meta name=\"twitter:creator\" content=\"@aziz_hmdv\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Aziz Hamidov\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/unexpected-error-is-keeping-you-from-moving-the-file\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/unexpected-error-is-keeping-you-from-moving-the-file\\\/\"},\"author\":{\"name\":\"Aziz Hamidov\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/#\\\/schema\\\/person\\\/7eddd6fae45f94972843003cc4aaf99f\"},\"headline\":\"[FIXED] \u201cAn Unexpected Error Is Keeping You from Copying the File\u201d Issue\",\"datePublished\":\"2024-06-28T20:56:09+00:00\",\"dateModified\":\"2025-04-18T06:43:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/unexpected-error-is-keeping-you-from-moving-the-file\\\/\"},\"wordCount\":1081,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/unexpected-error-is-keeping-you-from-moving-the-file\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/An-Unexpected-Error-Is-Keeping-You-from-Copying-the-File.png\",\"keywords\":[\"Errors\",\"Malware\",\"PC Diagnostics\"],\"articleSection\":[\"Maintenance\",\"Windows Update Errors\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/unexpected-error-is-keeping-you-from-moving-the-file\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/unexpected-error-is-keeping-you-from-moving-the-file\\\/\",\"url\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/unexpected-error-is-keeping-you-from-moving-the-file\\\/\",\"name\":\"[FIXED] \u201cAn Unexpected Error Is Keeping You from Copying the File\u201d&#8212; Auslogics Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/unexpected-error-is-keeping-you-from-moving-the-file\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/unexpected-error-is-keeping-you-from-moving-the-file\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/An-Unexpected-Error-Is-Keeping-You-from-Copying-the-File.png\",\"datePublished\":\"2024-06-28T20:56:09+00:00\",\"dateModified\":\"2025-04-18T06:43:48+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.auslogics.com\\\/en\\\/articles\\\/#\\\/schema\\\/person\\\/7eddd6fae45f94972843003cc4aaf99f\"},\"description\":\"Running into 'An Unexpected Error Is Keeping You from Copying the File'? 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For the past five years, I\u2019ve been creating content that\u2019s informative, helpful, and actually fixes whatever issues your Windows PC is giving you. It all began when my uncle got me my first PC. Happy as I was, this pre-owned computer was riddled with lots of issues, like constant crashes, blue screens of death, and driver problems. Plus, it was really slow. This was when my knack for research heavily kicked off. Fast-forwarding to today, I\u2019ve spent years in the SEO trenches, helping Auslogics craft content that actually solves problems Windows users face. And that includes Windows updates, product reviews, cyberattacks, improving PC performance, AI, and more. I break down complex topics into easy-to-digest articles that you can follow. When I\u2019m not researching current issues that Windows users are facing and finding ways to fix them, you\u2019ll probably find me streaming the latest games or catching up on the current happenings in the AI world. 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