Since you’ve come to this page, we assume you double-click an MP4 file only to see “This file isn’t playable”. We know that this issue is quite dispiriting, so we have prepared a list of helpful tips on how to get rid of 0x10100be Error on Windows 10. Armed with this knowledge, you will be able to access the desired content.

How to Fix Can’t Play 0x10100be Error While Playing Videos?

If you can’t play an MP4 file, using the Movies & TV application or Windows Media Player, there is no need to panic. Your computer and your OS in particular have nothing to do with the problem. The most likely culprit is your file, which makes the error quite a minor issue. So, no more stalling – here are 3 proven fixes for your 10100be headache:

  • Play your file on another computer

If your machine says, “This file isn’t playable”, chances are the file you are striving to play is faulty. So, when you see the 0x10100be error code, what you should do first is check whether your file is playable on another device. If that’s not the case, the file has been either corrupted or damaged. In such a case, replace the bad file with a new copy – that’s certainly the easiest option.

  • Check the file’s format

If your file seems to be OK, its format might be behind the 0x10100be issue. You should make sure your file’s format is supported by the Movies & TV application or Windows Media Player (whichever is the app in your scenario). If the format of your file does not belong to the pool of supported formats, you should convert your file to be able to play it on the Movies app or WMP. To perform this procedure, search for free video converter software on the Internet and use the tool you like to get the job done. Alternatively, you can install a third-party player or codec to play your particular file. The choice is yours.

  • Scan your PC for malware

If you see the 0x10100be error code every time you double-click a video file on your PC, your machine might be infected with malware. Although that’s the worst scenario of the lot, fret not! To begin with, your Windows 10 OS is equipped with its own security tool. It’s called Windows Defender, and it’s widely assumed to be quite a decent app. You can find it in the Settings app: there press Update and Security, select the Windows Defender option, and click on Open Windows Defender.

Unfortunately, there might be some particularly cunning entities lurking around and making your files refuse to open. In a situation like this, a powerful anti-malware tool will come in extremely handy. For example, Auslogics Anti-Malware will scan every nook and cranny of your system to detect and remove the threats other tools may miss.


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Now you know how to remove the ‘This file isn’t playable error message’. If you need extra help in fixing the problem, please leave a comment below.