How to disable Microsoft Compatibility Telemetry?

By Natallia Pustavalava | August 28, 2019 |

greater than 4 minutes

If you have recently discovered a Microsoft Compatibility Telemetry file on your Windows PC and want to delete it, you’ve come to the right place. Below, we will give you the steps on how to delete the compattelrunner.exe from your system.

What is CompatTelRunner.exe on Windows 10?

CompatTelRunner.exe is a legitimate file on a Windows 10 OS. It can usually be found at the following address: C:\\Windows\\System32 directory. The file is also known as Microsoft Compatibility Telemetry and is involved in a variety of system processes. Is CompatTelRunner.exe a safe process? Yes, the process won’t cause any harm to your system.

With that, some Windows 10 users have reported that the program is using suspiciously large amounts of CPU and disk processing resources. Namely, the file is part of the Windows Customer Experience Improvement Program and, when enabled, transfers the telemetry data, technical data about your OS and more. The app restarts every time you log into Windows, and a lot of users have reported having trouble disabling it.

If you are wary of having an app that sends reports to Microsoft for “helping them improve their services” active on your PC, you may want to delete it.

How to delete the CompatTelRunner.exe?

There are several methods you can try to delete the CompatTelRunner.exe from your PC. We will go over each of the methods one by one.

Option one: disabling Microsoft Compatibility Telemetry in Windows 10

Here are the steps to take:

  1. Press the Windows button and type “cmd”.
  2. Right-click Command Prompt and click Run as administrator.
  3. Copy and paste the following commands and hit Enter after each command:

sc delete DiagTrack
sc delete dmwappushservice
echo “” > C:\\ProgramData\\Microsoft\\Diagnosis\\ETLLogs\\AutoLogger\\AutoLogger-Diagtrack-Listener.etl
reg add “HKLM\\SOFTWARE\\Policies\\Microsoft\\Windows\\DataCollection” /v AllowTelemetry /t REG_DWORD /d 0 /f

Option two: deleting the CompatTellRunner.exe with owner rights

In order to delete CompatTellRunner.exe with owner rights, proceed as follows:

  1.  Log into your Windows account as an administrator.
  2. On your keyboard, press the Win key to open Start.
  3. In Search, type CompatTellRunner.exe and wait for a bit.
  4. Once Windows located the needed file, right-click it and choose Open File Location.
  5. Once you are inside the folder with the file, right-click it again and select Properties.
  6. Go to the Security tab and click the Advanced button.
  7. Now, in the new window, go to the Owner tab.
  8. Select Change Owner.
  9. In the list, find your computer user name.
  10. Select it and press the Apply button.
  11. Next, you might receive a message asking you to close all currently open Properties windows.
  12. If you do, close the currently open Properties windows.
  13. Head to the folder that contains the CompatTellRunner.exe and right-click the file.
  14. If you cannot resolve the
    problem yourself, you can
    ask our certified PC technicians for immediate assistance in the chat right on this page.
  15. Navigate to Properties>Security>Advanced>Permissions. Choose your account and select Edit.
  16. In the Permissions of Users window, check the Full Control option and click Apply.
  17. Delete the CompatTellRunner.exe file from the folder.
  18. Right-click the Trash Bin and press the Empty the Trash Bin button.

Option three: using Task Scheduler to disable CompatTellRunner.exe

You can also use the Task Scheduler tool to delete the CompatTellRunner.exe. Here are the steps to take:

  1. On your keyboard, press the Win + R key combo.
  2. In the Run window, type “taskschd.msc” and hit Enter.
  3. When the Task Scheduler window opens up, go to the navigation panel on the left and expand the following folders: Task Scheduler Library, Microsoft, Windows, and finally Application Experience.
  4. Right-click the following programs and choose to disable them: AITAgent, Microsoft Compatibility Appraiser and ProgramDataUpdater.

Option four: optimizing your system

In order to avoid future glitches and problems, consider using specialized software to optimize your system. A program like Auslogics BoostSpeed will run a complete checkup of your entire system, locating junk files, speed-reducing issues and other causes of any system or application glitches and crashes. They will then be safely removed from your computer without causing any damage to your system.

Finally, make sure to keep your system drivers updated as outdated drivers can be the source of a whole variety of problems on your PC. There are two ways in which you can go about updating your system drivers: you can do that manually or automatically.

Updating your drivers manually is typically recommended to more experienced users as it will require locating outdated drivers and downloading the latest available versions from the website of the manufacturer yourself. You will then need to install each driver (if you are updating more than one) — which can be quite a time-consuming process. Plus, if you do make a mistake when updating your drivers, this can result in more and bigger issues for your PC.

If you don’t feel like taking any risks, you can use specialized software to do the same. A program like Auslogics Driver Updater will run a full check of your system drivers for existing and potential issues, prepare a report on outdated or missing drivers it has detected and then help you quickly update them to the latest manufacturer-recommended versions. This is a quicker and simpler way to go about it and would be especially beneficial to less experienced Windows users.

Have the solutions above been helpful? Share in the comments below.

Fed up with your slow PC? Tired of waiting for Windows to start up? Take a look at the most common reasons behind poor performance and the best ways to deal with them here.
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