How to fix Windows error code 0x80070005 without much effort?

By Eunice Samson | April 18, 2019 |

greater than 5 minutes

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Updates are crucial in ensuring the smooth and efficient perforamance of the Windows operating system. Microsoft uses them to roll out driver updates, security patches, bug fixes, and new features. In most cases, Windows downloads these updates discreetly in the background. Moreover, a simple restart of a computer will install them automatically. However, there are instances wherein the updates get interrupted by issues, including the Error Code 0x80070005.

Now, you may wonder, “What is the Error Code 0x80070005?” Also referred to as the ‘Access Denied’ error, the Error Code 0x80070005 usually indicates that the system user does not have the appropriate permission to run the updates. In other instances, this issue can illustrate that the system update cannot push through because it is still missing some critical files. On the other hand, it may indicate that there are bad sectors on the hard drive. Once the system or update files are stored on these bad sectors, they get corrupted.

Why do I Get the Windows Update Install Error 0x80070005?

Typically, the Error Code 0x80070005 appears when users try to install system updates. When they do not have the required permissions to perform the operation, they see the error message on their screen. It is likely that this problem has something to do with the PC’s security settings and policy. Perhaps, you are using a standard account instead of one with administrative privileges. On the other hand, it is possible that you have made inappropriate changes in the local group policy management utility. If any of those is the case, then you can run into the Error Code 0x80070005 while trying to install the updates.

However, it is important to note that the Error Code 0x80070005 can also occur even when you are logged in as an Administrator user. It is possible that it is caused by an issue with the User Account Control features, Local Security Policy configuration, or anti-virus programs. For instance, it can show up while you are trying to access a shared folder within a network. If this happens, then it is likely that the shared folder’s security and sharing settings are what causes the error to appear.

Finally, another reason why the Error Code 80070005 appears is a malware infection. Keep in mind that computer viruses and malicious software can block updates.

Whatever causes the Error Code 0x80070005, it is essential for you to know that the problem is serious and you need to address it immediately. It aborts the Windows update installation process. You will notice that your system is considerably slowing down. Your computer will restart abruptly, prompting a Blue Screen of Death error to appear. Keep in mind that the error and these events can cause severe data loss.

Needless to say, it is vital that you read through this article to learn how to fix the Windows 10 update Error Code 0x80070005. We’re going to share the steps you need to follow to resolve the problem without worrying about data loss or other complications.

First Step: Create a Backup of Your Essential Files

Before you begin resolving the error, the first thing you need to do is create a backup of your critical files. In this way, you can ensure that your files are safe no matter what happens to your system and drive.

Second Step: Make Sure You Have Enough Disk Space

After creating a backup of your files, the next thing you must do is check if you have enough disk space on your PC. Keep in mind that Windows updates need enough storage space to be able to proceed successfully. It is worth noting that some updates require about 7 GB of free space for installation. If you discover that you might not have sufficient storage space, then you should try copying the data from the user-profile folders (Documents, Desktop, Picture, etc.). Move them to an external drive or to a different volume.

Third Step: Run the Windows Updates Troubleshooter

Microsoft is aware that the updates they roll out are riddled with issues. As such, the company has included a built-in troubleshooter in the Windows 10 operating system. You will find a tool that is specifically designed to identify and fix update-related errors. Here are the steps for running the troubleshooter, depending on your Windows OS version:

If you cannot resolve the
problem yourself, you can
ask our certified PC technicians for immediate assistance in the chat right on this page.

Windows 7 and Windows 8

  1. Launch the Control Panel.
  2. Select System and Security, then go to Troubleshooting.
  3. Click ‘Fix problems with Windows Update.’
  4. Select Advanced.
  5. Choose Apply Repair Automatically, then click Run as Administrator.
  6. Click Next, then let the troubleshooter complete the repair process.

Windows 10

  1. Open the Settings app by pressing Windows Key+I on your keyboard.
  2. Click the Update & Security tile.
  3. On the left-pane menu, select Troubleshoot.
  4. Now, move to the right pane and select Windows Update.
  5. Click Run the Troubleshooter.
  6. If prompted to give permission to the tool, click Yes.
  7. Let the troubleshooter identify and fix the error.

Fourth Step: Use the System File Checker (SFC)

The System File Checker (SFC) is a built-in Windows utility that allows you to locate and repair corrupt system files. By replacing or fixing these files, you can get rid of the Error Code 0x80070005 and successfully install the Windows updates. To perform an SFC scan, follow the steps below:

  1. Press Windows Key on your keyboard, then type “Command Prompt” (no quotes).
  2. Select Command Prompt from the results.
  3. Once Command Prompt shows up, type “sfc /scannow” (no quotes), then hit Enter.
  4. Wait for a couple of minutes until the scan and repair process is complete.

Fifth Step: Get Rid of Malware and Viruses

As we’ve mentioned, viruses and malware can prevent the updates from getting installed successfully. So, we recommend that you perform a deep scan of your computer. One of the options you have is using the built-in anti-virus on your computer. Here are the instructions:

  1. Go to your taskbar, then click the Search icon.
  2. Inside the Search box, type “Windows Defender” (no quotes).
  3. Select Windows Defender Security Center from the results.
  4. On the right pane, select Virus & Threat Protection.
  5. On the new page, click the ‘Run a new advanced scan’ link.
  6. Select Full Scan, then click Scan Now.

In a lot of instances, Windows Defender can be reliable enough. However, it may not be efficient in getting rid of more sinister and complex malware. As such, we suggest that you use a comprehensive anti-virus program like 

Auslogics Anti-Malware

. This tool can detect malicious items you’d never suspect existed. What’s more, it is powerful enough to protect your computer from threats and attacks that your main anti-virus may miss.

Sixth Step: Update Windows Manually

If you’ve gone through the steps above yet the Error Code 0x80070005 persists, we recommend that you install the updates manually. It is worth noting that Microsoft offers an Update Catalog from where you can get major or cumulative Windows updates. To proceed with this solution, follow the instructions below:

  1. Press Windows Key+I on your keyboard to launch the Settings app.
  2. Click Update & Security.
  3. Go to the left-pane menu, then click Windows Update.
  4. Now, move to the right pane and click the ‘View Update History’ link. Take note of the Windows Update version code.
  5. Go online and search for the Microsoft Update Catalog.
  6. Once you’re in the Microsoft Update Catalog, click the Search bar.
  7. Type the update version code, then click Search.
  8. Click Download.
  9. You will see the update download link. Click it to begin installing the downloaded update on your computer.
  10. Restart your PC.

Are there other error codes you’d like us to discuss?

Let us know in the comments below!

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