How to fix Windows 7 Black Screen with cursor?

By Eunice Samson | January 22, 2019 |

greater than 4 minutes

A lot of people chose to stay with Windows 7 even when Microsoft offered an upgrade for free. This is completely understandable, especially since it has been common knowledge that Windows 10 is riddled with issues. However, like other tech products, the older operating system is no stranger to errors. What if a Windows 7 computer boots to a black screen with a cursor?

It can be frustrating to encounter a problem like this. Thankfully, this is a common issue that can be fixed easily. In this post, we are going to teach you how to fix the black screen with a cursor error in Windows 7.

Why Do I Get the Black Screen with Cursor Error in Windows 7?

here are different reasons why this issue shows up. For instance, if there are issues with the graphics card, then Windows 7 gets to a black screen with a cursor and gets stuck there. It is also possible for this error to appear when there are hardware conflicts in a PC. Whatever the cause of the issue may be, we will help you resolve it with the solutions below.

Solution 1: Disconnecting All External Devices

If hardware conflicts are causing the black screen with a cursor problem on your Windows 7 computer, then you should try removing the external devices. Doing so will help you identify the piece of hardware that is causing the issue. Simply follow the steps below:

  1. Switch off your PC.
  2. Remove all the external devices, including your headset, USB drive, and microphone.
  3. If you are using a laptop, remove the charger cable and the battery.
  4. For about 30 seconds, press and hold the power button. During this period, you will notice your computer booting up and turning off.
  5. If you are using a laptop, put the battery and plug the charger back.
  6. Now, switch on your computer as you normally would.

If your PC boots without any issue, then you can try attaching your external devices one by one. After putting back an external device, restart your computer. If the black screen with a cursor shows up again, then you know which piece of hardware is causing the problem. In this case, it is best that you replace that item.

Solution 2: Using the Last Known Good Configuration Feature

When you start to experience serious problems on your computer, you will be able to boot into Windows 7 by using the Last Known Good Configuration. Doing so will let you load a properly functioning version of your operating system. If you’re ready to proceed, follow these instructions:

  1. Turn off your computer, then turn it back on by pressing the power button.
  2. Once you see the Windows logo screen, press the F8 key on your keyboard. Doing so will bring up the Advanced Boot Options menu.
  3. Once you’re inside the Advanced Boot Options menu, use the arrow keys on your keyboard to choose the Last Known Good Configuration.
  4. After making the selection, hit Enter. After a minute or less, Window 7 will restart.

Solution 3: Updating Your Drivers

One of the reasons why the black screen gets stuck on your Windows 7 PC is because there may be missing or outdated device drivers in your computer. So, we recommend updating your device drivers to their latest versions. If you cannot boot into Windows 7, try starting your PC via the Safe Mode with Network feature.

You have the option to manually update your drivers by visiting the manufacturer’s website. You need to find the versions of the drivers that are compatible with your processor type and operating system. Be cautious when installing drivers because if you add the wrong version, it may cause system instability issues on your computer.

As you can see, manually updating your drivers can be risky. Moreover, it can consume a lot of your time. If you prefer an easier yet more reliable option, we suggest using Auslogics Driver Updater. With this tool, you will be able to update all your drivers in one go. Once you install it, it will recognize your processor type and operating system version automatically. All you need to do is click a button, and Auslogics Driver Updater will do the rest.

Solution 4: Running an SFC Scan

When Windows 7 gets to a black screen with a cursor and gets stuck there, it is likely that there are corrupted system files in your computer. One of the best ways to fix this is using System File Checker (SFC). This tool will look for corrupted system files and repair them accordingly. To begin, follow the steps below:

  1. Boot your PC via Safe Mode.
  2. Click the search box, then type “cmd” (no quotes).
  3. Right-click Command Prompt, then select Run as Administrator.
  4. Run the command below:
    sfc /scannow
  5. Wait for the SFC scan process to complete.
  6. Exit Command Prompt by typing “exit” (no quotes). Press Enter on your keyboard to execute the command.
  7. Restart your PC as you normally would.

Solution 5: Getting Rid of Malware

Another possible reason why your computer cannot start normally is because of malware infection. So, we recommend using Auslogics Anti-Malware to run a full system scan. You can also use Windows Defender, but it is likely you will need a more powerful program like Auslogics Anti-Malware. This tool can spot threats and attacks you’d never suspect existed.

Solution 6: Performing a System Restore

You can also bring back your computer to a previous state where the issue did not exist. To do that, you need to use the System Restore feature. Do not worry about losing your personal files and data because this method will only affect system files. It is also worth noting that Windows creates restore points automatically. So, you can still perform a System Restore even if you do not consciously save restore points. To begin, follow the instructions below:

  1. Boot your PC into Safe Mode.
  2. Go to the lower-left corner of your screen, then click the Start button.
  3. Type “recovery” (no quotes), then select Recovery from the results.
  4. Launch the System Restore wizard by clicking Open System Restore.
  5. Follow the instructions on the wizard to bring your system back to an earlier restore point.

Once the process is complete, restart your PC to see if the problem is gone.

What other Windows 7 issues would you like us to fix?

Join the discussion below and ask your questions!

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