Technical Support

If you have already installed the trial version of BoostSpeed, please follow these steps:

1. Copy your license code from the order confirmation e-mail. To do this, just highlight the code in the email then right-click on it and choose Copy.
2. Launch your BoostSpeed trial and click on Help -> Register Now in the menu in the top left corner of the program.
   Note: if your BoostSpeed trial period has already expired, please launch the program and click on the I already have a license code link.
3. In the window that appears, right-click inside the registration field and choose Paste to enter your license code.
4. Press the Register button and restart the application.

For more details on how to register your copy of Auslogics BoostSpeed, please click here.

If you haven't installed the BoostSpeed trial yet, please install it first and then follow the instructions above to register the program. You can download the BoostSpeed installation file using the following link: http://www.auslogics.com/en/downloads/boost-speed/5/boost-speed-setup.exe

If you have just renewed your license:
You do not need to re-register the program or enter new license details. The program checks the subscription status once a week, so you’ll notice the new subscription status in a few days. Please note that the program should be able to access the Internet to update the subscription status, so make sure that you have an active connection and the program is not blocked by your firewall. If the program has not updated the status within 7 days, please contact our technical support.

Possible problems:

1. If you are getting a message that you are using the code for one of the previous versions of BoostSpeed, this could mean that you haven’t copied the entire code and some symbols are missing either at the end or at the beginning of the code.
2. If you are getting a message that the code is incorrect, there might be a space either before, after, or in the middle of the code.

The license can be restored by logging in to Avangate account, or it can be sent by email upon request at support@avangate.com.

If you have purchased via Plimus, please visit this web page and specify your order reference number (you can obtain it, if you lost it), then select Did not receive license/unlock keys and click Next.

Please go to our products questions page where you can find answers to the most frequently asked questions about the use of our products.

If you haven't found the answers you are looking for, please fill out this contact form with your question and we will reply to you shortly.

The invoice can be downloaded by logging in to Avangate account, or it can be sent by email upon request at support@avangate.com.

All Auslogics programs licenses (except Auslogics Antivirus) can be used on up to 3 computers within one household. It means, for example, that you can use one license of Auslogics BoostSpeed on up to 3 computers if they belong to you. However, you cannot give the license to someone else. If the program is to be used by several people, you can purchase two or more licenses at a discounted price.

Note that each Auslogics Antivirus license is only valid for one PC. To register Auslogics Antivirus on a second PC (even if it belongs to you), you will need to purchase another license.

Please visit our products list page where you can chose Auslogics products you want to try. You can then click on the download link provided for each product to download a trial version.

If you have already purchased a license, you need to open your trial version and click on the Help -> Register Now button in the main program menu. Then enter the registration key supplied in your order confirmation email and press the Register button.

To register Auslogics Antivirus, please open it and go to General -> Status module and then click Enter new key. Enter your registration key and click Next. Then create an Auslogics account. If you already have an account, enter your login details.

If you have not purchased a license yet, you can do so at our Online Store.

This usually happens when a product hasn't been activated with a registration key. In order to do it, you need to open the program and click on the Help -> Register Now button in the main program menu. Then enter the registration key supplied in your order confirmation email and press the Register button.

To activate Auslogics Antivirus, please open it and go to General -> Status module and then click Enter new key. Enter your registration key and click Next. Then create an Auslogics account. If you already have an account, enter your login details.

Please make sure that you filled the registration form correctly. We recommend that you copy and paste the registration key instead of typing it manually. This can be done by following these easy steps:

1. Select the registration key in the order confirmation email you received after purchasing the program and press Ctrl+C. By doing this you will copy the key to the clipboard.
2. Click in the License Code field of the program's registration form and press Ctrl+V. This will paste the key to the field.
3. Use the same steps to fill in the User Name field.
4. After all the above is done click on the Register Now! button.

If you have already installed the trial version of BoostSpeed, please follow these steps:

1. Copy your license code from the order confirmation e-mail. To do this, just highlight the code in the email then right-click on it and choose Copy.
2. Launch your BoostSpeed trial and click on Help -> Register Now in the menu in the top left corner of the program.
   Note: if your BoostSpeed trial period has already expired, please launch the program and click on the I already have a license code link.
3. In the window that appears, right-click inside the registration field and choose Paste to enter your license code.
4. Press the Register button and restart the application.

For more details on how to register your copy of Auslogics BoostSpeed, please click here.

If you haven't installed the BoostSpeed trial yet, please install it first and then follow the instructions above to register the program. You can download the BoostSpeed installation file using the following link: http://www.auslogics.com/en/downloads/boost-speed/5/boost-speed-setup.exe

If you have just renewed your license:
You do not need to re-register the program or enter new license details. The program checks the subscription status once a week, so you’ll notice the new subscription status in a few days. Please note that the program should be able to access the Internet to update the subscription status, so make sure that you have an active connection and the program is not blocked by your firewall. If the program has not updated the status within 7 days, please contact our technical support.

Possible problems:

1. If you are getting a message that you are using the code for one of the previous versions of BoostSpeed, this could mean that you haven’t copied the entire code and some symbols are missing either at the end or at the beginning of the code.
2. If you are getting a message that the code is incorrect, there might be a space either before, after, or in the middle of the code.

We offer the following payment options:

• Credit Card
• PayPal
• Bank / Wire Transfer
• Check / Money Order
• Fax - Credit Card
• Invoice

If you pay by Credit Card / PayPal / Credit Card via Fax, your order will be processed immediately and you can start using the program right away.

Auslogics programs require that one license is used per customer. You can use the license on several computers if they belong to you; however you cannot give the license to someone else. If the program is to be used by several people, you can purchase two or more licenses at a discounted price.

An invoice can be downloaded by logging in to your Avangate account, or you can ask support@avangate.com to e-mail you the invoice.

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Most likely, you’ve installed the full paid version of BoostSpeed, which can’t be registered with a license key for BoostSpeed SE. You can uninstall BoostSpeed Pro and re-install BoostSpeed SE, but if you like BoostSpeed SE, we recommend buying a BoostSpeed Pro license – the full version is even better than the Special Edition one.

Most likely, your license key was blocked automatically because the limit of activations had been exceeded. Please contact our technical support team. Don’t forget to include the e-mail address you used to order the program and, if possible, the order number.

You can’t register BoostSpeed 5 with a license key purchased for one of the previous versions (BoostSpeed 3 or 4).

If you’ve already paid for a BoostSpeed 3 or 4 license, you can upgrade to v.5 at a discounted price (more information here).

Please make sure you are entering your user name and your license key correctly. If you are certain that everything is correct but the program still won’t register, you can get a license replacement here. Please note that you will need to be able to access the e-mail address you used to purchase BoostSpeed 4. If you don’t have access to that e-mail address, please contact our technical support.