How to fix OneDrive not syncing issues on a Windows PC?

By Alexandra Bagratian | September 7, 2018 |

greater than 3 minutes

‘Synchronicity is an ever present reality

for those who have eyes to see’

Carl Jung

We believe you came here to find out how to fix OneDrive not syncing problems in Windows 10. If that is indeed the case, then you are lucky: your problem is not a rare one, so we have already drawn up a list of proven and simple fixes to get your OneDrive up and running.

So, why isn’t OneDrive syncing? We know of several reasons due to which such a problem may occur. Among them are missing updates, incorrect settings, account issues, and software conflicts. But before you proceed to our list of things to try out to resolve your OneDrive trouble, make sure that the file you are trying to sync is less than 10GB. If it is not, compress it and try to sync it again. Hopefully, this has resolved your issue. If not, it is time to give the following fixes a try:

Update your Windows

Your OneDrive syncing problems might have something to do with your system lacking important updates. In such a scenario, it is recommendable to update Windows manually.

Here is what you should do if you are running

Windows 7:

  1. Launch the Windows Control Panel.
  2. Select System and Security.
  3. Click Windows Update.
  4. Proceed to the left pane and click Check for Updates.

Windows 8:

  1. Evoke the Charms menu.
  2. Click the Settings gear icon.
  3. Select Change PC settings.
  4. In the left-pane menu, scroll down to Windows Update. Select this option.
  5. Click Check for updates now.

Windows 8.1:

  1. Move to the lower right corner of your screen.
  2. Select Settings from the menu.
  3. Click Change PC settings.
  4. Select Update and recovery.
  5. Click Windows Update.
  6. Click the Check now button.

Windows 10:

  1. Press the Windows logo + I keyboard shortcut.
  2. Select Update & Security.
  3. Click Check for updates.

We hope your OneDrive issues are no more.

Reset OneDrive

A lot of users have reported that resetting OneDrive eliminates its syncing issues, so let’s try this fix out:

  1. Open the Run app by simultaneously pressing the Windows logo + R shortcut on your keyboard.
  2. What you should do next is type skydrive.exe / reset and press Enter.
  3. Wait for the completion of the process.
  4. Restart your device.
  5. Launch the Run app once again.
  6. This time you should type skydrive.exe. Press Enter to execute the command.

Now OneDrive should have no difficulty in syncing your files.

Tweak your OneDrive settings

If OneDrive syncing issues persist, you can try configuring the following OneDrive settings:

  1. Open File Explorer.
  2. Locate the SkyDrive/OneDrive icon.
  3. Right-click it and select Properties.
  4. Go to Security and click Advanced.
  5. Proceed to the Access column.
  6. Make sure you have the Full Control permissions.
  7. Check the box next to ‘Replace all child object permission entries with inheritable permissions from this object’.
  8. Click Apply and OK.
  9. You will see messages about certain files causing errors.
  10. Drag those files out of the SkyDrive folder.
  11. Open an elevated command prompt window: type cmd into Search, press Enter, right-click Command Prompt, and select Run as administrator.
  12. Into your Command Prompt, type cd c:windowssystem32. Press Enter.
  13. Then type skydrive /shutdown, hit Enter, and wait for a few minutes.
  14. Then tap in skydrive and press Enter.
  15. Run the SkyDrive app from your Start menu.

Finally, restart your machine and see how things go.

Reconnect to your Microsoft account

Another option for you to try implies reconnecting to your Microsoft account. Here is what you should do:

  1. Go to your Settings.
  2. Proceed to Accounts.
  3. Open the Your account tab.
  4. Sign in with your local account.
  5. Then switch to your Microsoft account.

Hopefully, this trick has proved helpful.

Temporarily disable your antivirus and firewall software

If OneDrive is still struggling to sync your files at this juncture, you should check your security software – the thing is, it might be overreacting.

Third-party antivirus and firewall tools often interfere with OneDrive settings, so chances are you have run into this very issue. To check if that is indeed your case, turn off your non-Microsoft solution and see what happens. If your syncing problem has vanished after your disabling the tool, report the problem to its manufacturer. If there is no way to configure the software not to block the OneDrive functionality, consider switching to another product. For instance, the powerful and reliable Auslogics Anti-Malware tool is designed not to tamper with other programs, so you will have neither malware items nor software conflicts in your system.

Switch to another storage solution

If all the methods above have failed to help you, the problem with your OneDrive may lie very deep. You are free to proceed with your troubleshooting: the best solution will be to contact Microsoft and report the issue. That said, you can always opt for another product to store and sync your data. For example, Auslogics BitReplica can give you a helping hand in that matter.

However, we hope you have succeeded in fixing your OneDrive issues. By the way, have you heard of OneDrive Folder Protection in Windows 10? This awesome feature is surely worth testing, so feel free to have a go.

If you have any questions or suggestions regarding the topic of this article, do not hesitate to post them in the comment section below.

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